You are on Overview (Southampton General Hospital). Skip to the next section.

Overview (Southampton General Hospital)

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• About View
  • This is an acute hospital trust with multiple services and specialties covering the Hampshire and Wessex region.
  • Facilities available in the venue include: Costa Coffee, M&S Food and Café, WHSmith, Stock Shop, Subway, League of Friends tea bar, a pharmacy, Feast Restaurant, and Paddy and Scott's Coffee Shop.
  • View information on opening times
• Parking and Public Transport View
  • The venue has its own car park, with Blue Badge parking available.
  • There is a drop-off point, on-street standard parking and a taxi rank.
  • The nearest train station is Southampton Central.
  • The nearest bus station is Southampton Central Station.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
  • View information on getting here (opens new tab) .
• Getting In and Around View
  • There is step-free access via slope at the most accessible entrance.
  • There are multiple entrances to access the main hospital building.
    The main entrance enters the building on level C.
    The North Wing entrance enters the building on level C and has a slight slope.
    The Wessex Neurological Centre entrance enters the building on level B and has a slight ramp.
    The South Academic Block entrance enters the building on level A and has a slight ramp.
    The West Wing entrance enters the building on level B and has a slight or steep ramp.
  • There is step-free level access throughout the majority of areas, this may include the use of a lift.
  • The following areas have step-free access via ramps or slopes: There is a steep ramp with handrails on both sides for access to the main hospital building from level A of the Wessex Neurology Centre.
    There is a slight ramp with no handrails to access to level B of the Centre Block via Feast Restaurant from level B of the Wessex Neurology Centre.
  • Access throughout may include doors permanently held open.
  • Levels A, B, C, D, E, F and G can be accessed via a standard lift and stairs.
• Getting Help and Assistance View
  • There is seating available.
  • There is a fixed hearing assistance system.
  • You can borrow or hire the following equipment: a manual wheelchair and mobility scooter charging facilities.
  • British Sign Language interpreters can be provided on request.
  • Documents are available in the following formats: Braille (on request), large print (on request), Makaton (on request), different languages (on request), voice recognition CD (on request) and audio (on request).
  • There is a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.
  • Additional facilities/services include: an ATM machine, a pay phone, Wi-Fi and TV pre-pay machines for patients.
  • Staff receive the following training: learning disability awareness.
• Related Access Guides View
  • View information onhttps://www.accessable.co.uk/university-hospital-southampton-nhs-foundation-trust/southampton-general-hospital/access-guides/hospital-toilets-at-southampton-general-hospital (opens new tab) .
  • View information on Entrances at Southampton General Hospital (opens new tab) .
  • View information on Parking at Southampton General Hospital (opens new tab) .

You are on Hospital Parking (West Wing Entrance). Skip to the next section.

Hospital Parking (West Wing Entrance)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located opposite the West Wing entrance.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 4 designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 330cm x 440cm (10ft 10in x 14ft 5in).
  • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is a designated drop-off point.
  • The drop-off point is located to the left as you face the West Wing entrance.
  • There is a dropped kerb from the drop-off point.
  • The dropped kerb does not have tactile paving.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are not provided.
  • Payment signs are located at the payment machines in the car park.
  • Payment signs do make it clear if parking charges apply to Blue Badge holders.
  • Parking is not free for Blue Badge holders.
  • Payment machines are located at the side of the car park.
  • There is not a payment machine at a convenient height for wheelchair users.
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • The hospital entrance is clearly visible from the car park.
  • The nearest designated Blue Badge parking bay is approximately 24m (26yd 9in) from the West Wing entrance.

You are on Getting To (Therapies). Skip to the next section.

Getting To (Therapies)

• Therapies is/are located on Level B of the West Wing.
• Access to Therapies is via the West Wing entrance.
• Enter via the West Wing entrance, go forward, turn right and Therapies will be located directly ahead.
• There is step free access to Therapies.
• Therapies is approximately 14m from the West Wing entrance.
• Wayfinding signage is provided.
• Dementia friendly signage is not provided.
• There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
• There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

You are on Entrance (Level B - West Wing Entrance). Skip to the next section.

Entrance (Level B - West Wing Entrance)

• This entrance is located on the right hand side as you face the main hospital building.
• The approach to the entrance has uneven surfaces.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free access via ramp at the entrance.
• The ramp has a slight gradient.
• The ramp is over 150cm wide with a handrail on the left going up.
• There is also a steep ramp to the left of the entrance with a handrail on the right going up.
• There is an intercom at a height of 131cm.
• There are double automatic doors at this entrance.
• The doors are permanently held open.
• The width of the opening is 141cm.
• There is a small lip on the threshold of the opening.
• The doors have a high visual contrast.
• There is a second set of double automatic doors .
• The second set of doors open by sliding.
• The width of the opening is 217cm.
• There is a small lip on the threshold of the opening.
• The second set of doors have a high visual contrast.
• There is step-free level access as you enter.
• This entrance gives access to level B of the West Wing.

You are on Opening Times (Hydrotherapy). Skip to the next section.

Opening Times (Hydrotherapy)

• Monday 07:30 - 17:30.
• Tuesday 07:30 - 17:30.
• Wednesday 07:30 - 17:30.
• Thursday 07:30 - 17:30.
• Friday 07:30 - 17:00.
• Saturday Closed.
• Sunday Closed.

You are on Reception (Therapies Reception). Skip to the next section.

Reception (Therapies Reception)

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• Reception View
  • The reception point is located on Level B of the West Wing.
  • The reception point is approximately 8m (8yd 2ft) from the West Wing entrance.
  • Clear signage for the reception area/desk is not visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are no windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is low (76cm or lower) .
  • There is sufficient space to write or sign documents on the counter.
  • The counter is staffed.
  • There is not a bell to attract attention.
  • There is not a hearing assistance system.
  • There is a touch screen.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
• Reception Waiting Area View
  • There is not a waiting area close to the reception point.

You are on Department / Service (Therapies). Skip to the next section.

Department / Service (Therapies)

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• Department / Service Access View
  • The Therapies Department is located on Level B of the West Wing.
  • There is a/are door(s) leading into the department/service.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 166cm .
  • There is not a hand sanitiser.
  • There is not a door release button when exiting.
  • There is level access throughout the department/service.
  • There is clear signage on the department/service.
  • The type of flooring is vinyl/laminate.
  • There is flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
  • The department/service does not play background music.
  • The lighting levels are medium.
• Department / Service Facilities View
  • This department/service has; consultation rooms, sub waiting areas, standard toilet facilities, treatment rooms and a main reception.
  • There are 5 consultation/treatment rooms in this department/service.
  • A hearing assistance system is not available in the department/service.
  • A mobile hoist is available on the department/service.
  • There are not accessible toilet facilities within the department/service.
  • Accessible toilet facilities are located along Level B of the main hospital corridor.
  • There are standard toilet facilities within this department/service.

You are on Room / Area (Therapies Quiet Room). Skip to the next section.

Room / Area (Therapies Quiet Room)

• The name / number of the room / area surveyed was; Quiet Room.
• The room / area is approximately 24m from the Therapies entrance.
• There is level access to the room / area.
• There is a/are door(s) into the room / area.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are light.
• The width of the door opening is 86cm (2ft 10in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• A hoist is available.
• The hoist is electric.
• A sling is available.
• The sling is attached by hook.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are no chairs with armrests available.
• No tables are permanently fixed.
• The room / area does not have background music playing.
• There is a flashing fire alarm beacon within the room / area.
• Lighting levels are bright.

You are on Standard Toilet(s) (Therapies Standard Toilets). Skip to the next section.

Standard Toilet(s) (Therapies Standard Toilets)

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• Toilet Facilities View
  • The shared toilet is located along the main Therapies corridor.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 10m from the Therapies entrance.
  • There is pictorial and written text signage on or near the toilet door.
  • The visual contrast between the external toilet door(s) and wall(s) is low.
  • An ambulant toilet cubicle is available.
  • There is a/are horizontal wall mounted rail(s) on the right as you face the toilet.
  • The ambulant toilet does not have vertical wall mounted grab rails.
  • The height of the wash basin(s) is 78cm.
  • The wash basin(s) tap type is twist/turn.
  • Lighting levels are low to moderate.
• Baby Changing Facilities View
  • Baby change facilities are available in the toilet that was surveyed.
  • There is a flip down baby change table available.
  • The height of the baby change table is 95cm.

You are on Waiting Room / Area (Hydrotherapy and Children's Waiting Area). Skip to the next section.

Waiting Room / Area (Hydrotherapy and Children's Waiting Area)

• There is a waiting room / area.
• The waiting room / area is approximately 16m from the Therapies entrance.
• There is level access into the waiting room / area.
• There is not a/are not door(s) into the waiting room / area.
• The type of flooring is vinyl/laminate.
• There is a space for a wheelchair user to wait within the seating area.
• No chairs are permanently fixed.
• Some chairs with armrests are available.
• No tables are permanently fixed.
• Announcements are in person.
• The waiting room / area does not have background music playing.
• There is a flashing fire alarm beacon within the waiting room / area.
• There is not a television.
• Vending machines are not available.
• A water dispenser is available.
• There is a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are medium.

You are on Consultation / Treatment Room (Hydrotherapy Pools). Skip to the next section.

Consultation / Treatment Room (Hydrotherapy Pools)

• The name / number of the room surveyed was; Hydrotherapy Pools.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are double width.
• The door(s) is/are heavy.
• The width of the door opening is 162cm (5ft 4in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist is available.
• The hoist is powered overhead.
• A sling is available.
• The sling is attached by hook.
• There is not sufficient space next to the bed/couch for a mobile hoist to operate.
• There is a chair.
• Some chairs are permanently fixed.
• The chair(s) is not/are not adjustable.
• There are some chairs with armrests available.
• No tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is a flashing fire alarm beacon within the room.
• Lighting levels are bright.

You are on Hydrotherapy Pools. Skip to the next section.

Hydrotherapy Pools

• There are two pools within the Hydrotherapy Pools treatment area.
• The pool on the left is accessed via 5 steps going up and then another 8 steps going down into the water.
• The pool on the right is accessed via 5 steps going up and then another 7 steps going down into the water.
• Both pools are shallow at their entrance but get deeper the further in you go.
• The pool on the right also has 2 steps in the middle of the pool used to access to deeper part of the water.
• There is a ceiling track hoist going across the whole length of the room to give access into both pools for people that cannot use the stairs.

You are on Washroom (Hydrotherapy Pools Shower - Shower Chair). Skip to the next section.

Washroom (Hydrotherapy Pools Shower - Shower Chair)

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• Washroom Details View
  • The washroom surveyed has a wheel in shower.
  • There is/are 1 washroom(s) of this type in the department.
  • The washroom surveyed is located to the right after the Hydrotherapy Pools entrance.
  • The washroom surveyed is approximately 6m from the Hydrotherapy Pools entrance.
  • There is step free access to the washroom surveyed once inside the department.
  • This washroom is shared.
  • There is written or text signage on or near the washroom door.
  • The dimensions of the washroom are 168cm x 204cm (5ft 6in x 6ft 8in).
  • The washroom does have an unobstructed minimum turning space of 150cm x 150cm.
  • There is an emergency pull cord alarm.
  • The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
  • There is not a flashing fire alarm beacon within the washroom.
  • There is a/are coat hook(s) 170cm from the floor.
  • There is not a mirror.
  • There is not a wash basin.
  • There is not a towel dispenser.
  • Disposal facilities are not available.
  • The washroom has a non-slip floor.
• Shower Details View
  • There is a wheel in shower.
  • The shower does have an unobstructed minimum turning space of 150cm x 150cm.
  • The shower head is height adjustable.
  • The shower control type is twist/turn.
  • A shower chair is available.
  • There are wall-mounted grab rails available for the shower.
• Bath Details View
  • There is not a bath.
• Colour Contrast and Lighting View
  • The visual contrast between the shower wall-mounted grab rails and wall is high.
  • The visual contrast between the washroom floor and walls is high.
  • Lighting levels are bright.

You are on Washroom (Hydrotherapy Pools Shower - Flip Down Chair). Skip to the next section.

Washroom (Hydrotherapy Pools Shower - Flip Down Chair)

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• Washroom Details View
  • The washroom surveyed has a wheel in shower.
  • There is/are 1 washroom(s) of this type in the department.
  • The washroom surveyed is located to the right of the Hydrotherapy Pools.
  • The washroom surveyed is approximately 13m from the Hydrotherapy Pools entrance.
  • There is step free access to the washroom surveyed once inside the department.
  • This washroom is shared.
  • There is written or text signage on or near the washroom door.
  • The washroom door(s) open(s) inwards.
  • The door(s) is/are locked by a twist lock.
  • The door(s) is/are light to open.
  • The width of the door opening is 89cm (2ft 11in).
  • The dimensions of the washroom are 197cm x 200cm (6ft 6in x 6ft 7in).
  • The washroom does have an unobstructed minimum turning space of 150cm x 150cm.
  • There is an emergency pull cord alarm.
  • The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
  • There is not a flashing fire alarm beacon within the washroom.
  • There is a/are coat hook(s) 158cm from the floor.
  • There is not a mirror.
  • There is not a wash basin.
  • There is not a towel dispenser.
  • Disposal facilities are not available.
  • The washroom has a non-slip floor.
• Shower Details View
  • There is a wheel in shower.
  • The shower does have an unobstructed minimum turning space of 150cm x 150cm.
  • The shower head is height adjustable.
  • The shower control type is twist/turn.
  • There is a flip-down/tip-up seat for the shower.
  • The height of the flip-down/tip-up or fixed seat is 54cm (1ft 9in).
  • There are wall-mounted grab rails available for the shower.
• Colour Contrast and Lighting View
  • The visual contrast between the shower wall-mounted grab rails and wall is high.
  • The visual contrast between the washroom floor and walls is low.
  • Lighting levels are bright.

You are on Standard Changing Cubicle / Room (Hydrotherapy Pools). Skip to the next section.

Standard Changing Cubicle / Room (Hydrotherapy Pools)

• The changing cubicle/room is located in the Hydrotherapy Pools treatment area.
• The changing cubicle/room is 18m from the waiting room/area.
• There is step-free access to the changing cubicle/room.
• There is/are no door(s) for access.
• The width of the door opening is 90cm.
• The type of flooring in the room is vinyl/laminate.
• There is sufficient space for a wheelchair user to manoeuvre within the cubicle/room.
• There are chairs with armrests on both sides.
• There are two additional changing cubicles within the Hydrotherapy Pools treatment area.
• There is a/are coat hook(s) available.
• There is a/are coat hook(s) 170cm from the floor.
• There is a functional emergency alarm, but the pull cord is out of reach (10cm+ from the floor).
• The lighting levels are good.

You are on Standard Toilet(s) (Hydrotherapy Pools). Skip to the next section.

Standard Toilet(s) (Hydrotherapy Pools)

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• Toilet Facilities View
  • The shared toilet is located on the right within the Hydrotherapy Pools treatment area.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 9m from the Hydrotherapy Pools entrance.
  • There is written text signage on or near the toilet door.
  • The visual contrast between the external toilet door(s) and wall(s) is high.
  • An ambulant toilet cubicle is available.
  • There is a/are horizontal wall mounted rail(s) on the left as you face the toilet.
  • The ambulant toilet does not have vertical wall mounted grab rails.
  • The height of the wash basin(s) is 80cm.
  • The wash basin(s) tap type is twist/turn.
  • Lighting levels are good.
  • There is an additional standard toilet within the Hydrotherapy Pools treatment area that is similar to the one surveyed.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• West Wing - Southampton General Hospital link (new tab) - click here.
• Hospital Parking at Southampton General link (new tab) - click here.