Access Guide
Getting To The Hospital (Princess Anne Hospital)
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By Road
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- Princess Anne Hospital is Located on Coxford Road to the north West of the city. The post code for the Sat-nav is SO16 5YA. From the west of the city Southampton General Hospital can be accessed via several routes from the M271. From the north of the city there are several routes from the M27, from the north east the A33 offers the best route towards the hospital.
- The main car park for the Princess Anne Hospital is called the Yellow car park. The Yellow car park is an underground car park on levels B and C of the Princess Anne Hospital with accessible Blue Badge Bays located on Level C. There are also 21 parent and child bays on level C of the Yellow Car park. Charges apply to all users of these car parks.
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By Bus
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- There are several services which stop on Coxford Road outside the Princess Anne Hospital, they are the X11, U6C, the THREE and the 7 Bluestar and 17 Bluestar. There are also several bus routes which stop at the Southampton General which is a short walk from the Princess Anne Hospital on Tremona Road.
- There is not an onsite bus stop.
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By Train
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- The closest station is Southampton Central which is approximately 2.3 miles from the Hospital. You can catch the Bluestar 17 and City Red Three buses from the station - both continue to Southampton General Hospital and Princess Anne Hospital. There are also several taxi services which run from the station.
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Useful Links
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- Google map of Princess Anne Hospital Location.
- To view the web page described above click here (opens in new tab).
- Bluestar Bus services.
- To view the web page described above click here (opens in new tab).
- National Rail enquires.
- To view the web page described above click here (opens in new tab).
- Xelabus information.
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance (Princess Anne Hospital)
- There is not a Patient Advice and Liaison Service (PALS) at the hospital.
- The Patient Advice and Liaison Service (PALS) is located on Level C of the Centre Block at the Southampton General Hospital.
- The telephone number for the Patient Advice and Liaison Service (PALS) is 023 8120 6325.
- The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
- There are not volunteers available for help and assistance at the hospital.
- There is not an assistance dog toilet or toileting area on the hospital site.
- Water bowls for assistance dogs are available on request.
- BSL interpreters can be provided on request.
- Language interpreters can be provided on request.
- A mobility scooter charging point is not available at the hospital.
- Mobility aids are available to help patients move around and include; wheelchairs.
- To obtain mobility aids please contact a member of staff.
- There is a changing place located on level C of the Centre Block at the Southampton General Hospital.
Hospital Parking (Yellow Car Park - Open Air Parking)
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Parking
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- The hospital does have a dedicated car park.
- The car park is located to the left of the main underground car parks.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does have a barrier control system.
- There is a touchscreen at the barrier.
- The barrier controls/touchscreen can be reached from the car.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are signposted but have no markings.
- There is/are 2 designated Blue Badge parking bay(s) within the hospital car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 246cm x 286cm (8ft 1in x 9ft 5in).
- There is not a 120cm hatched zone around the Blue Badge parking bay(s).
- Parking spaces for Blue Badge holders do not need to be booked in advance.
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Drop-off Point
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- There is not a designated drop-off point.
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Paying
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- There are parking charges for the hospital car park.
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment signs are located at the payment machines in the hospital building.
- Payment signs do not make it clear if parking charges apply to Blue Badge holders.
- Parking is free for Blue Badge holders.
- Payment machines are located inside the hospital building.
- There is a payment machine at a convenient height for wheelchair users.
- There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The hospital entrance is not clearly visible from the car park.
- The route from the car park to the hospital entrance is not clearly signposted.
- The nearest designated Blue Badge parking bay is approximately 10m (10yd 2ft) from the Level D entrance.
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Comments
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- This car park runs around the hospital building from the entrance on Level D to the rear of the hospital.
Hospital Parking (Yellow Car Park - Level B - Standard and Parent and Child Parking)
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Parking
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- The hospital does have a dedicated car park.
- The car park is located on Level B of the hospital.
- The car park type is underground.
- The car park does have a height restriction barrier.
- The maximum height is 198cm (6ft 6in).
- The car park does have a barrier control system.
- There is a touchscreen at the barrier.
- The barrier controls/touchscreen can be reached from the car.
- The car park surface is tarmac.
- There is not a/are not Blue Badge parking bay(s) available.
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Drop-off Point
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- There is not a designated drop-off point.
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Paying
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- There are parking charges for the hospital car park.
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment signs are located at the payment machines in the hospital building.
- Payment signs do not make it clear if parking charges apply to Blue Badge holders.
- Parking is free for Blue Badge holders.
- Payment machines are located inside the hospital building.
- There is a payment machine at a convenient height for wheelchair users.
- There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
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Comments
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- Access to the hospital is either by following the pedestrian marked path around the hospital building or via a very narrow spiral staircase.
Hospital Parking (Yellow Car Park - Level C - Accessible and Parent and Child Parking Only)
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Parking
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- The hospital does have a dedicated car park.
- The car park is located on Level C of the hospital building.
- The car park type is underground.
- The car park does have a height restriction barrier.
- The maximum height is 256cm (8ft 5in).
- The car park does have a barrier control system.
- There is a touchscreen at the barrier.
- The barrier controls/touchscreen can be reached from the car.
- The car park surface is concrete.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 7 designated Blue Badge parking bay(s) within the hospital car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 410cm x 440cm.
- There is not a 120cm hatched zone around the Blue Badge parking bay(s).
- Parking spaces for Blue Badge holders do not need to be booked in advance.
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Drop-off Point
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- There is not a designated drop-off point.
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Paying
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- There are parking charges for the hospital car park.
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment signs are located at the payment machines in the hospital building.
- Payment signs do not make it clear if parking charges apply to Blue Badge holders.
- Parking is free for Blue Badge holders.
- Payment machines are located inside the hospital building.
- There is a payment machine at a convenient height for wheelchair users.
- There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are uneven surfaces.
- The hospital entrance is clearly visible from the car park.
- The nearest designated Blue Badge parking bay is approximately 15m (16yd 1ft) from the Level C lift lobby.
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Comments
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- Access to the hospital is via the main hospital lifts.
- There are 21 Parent and Child Bays available on this level.
Opening Times (AMT Coffee Shop)
- Monday 07:00 - 17:30.
- Tuesday 07:00 - 17:30.
- Wednesday 07:00 - 17:30.
- Thursday 07:00 - 17:30.
- Friday 07:00 - 17:30.
- Saturday 08:00 - 16:00.
- Sunday 10:00 - 16:00.
Getting To (AMT Coffee Shop)
- The AMT Coffee Shop is/are located on Level E of the Princess Anne Hospital.
- Access to the AMT Coffee Shop is via the Level E entrance.
- Enter via the Level E entrance and the entrance to the AMT Coffee Shop is directly opposite you.
- There is step free access to the AMT Coffee Shop.
- The AMT Coffee Shop is approximately 5m from the Level E entrance.
- Wayfinding signage is not provided.
- Dementia friendly signage is not provided.
- There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
Outside Access (Level E Entrance)
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Entrance Details
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- This information is for the entrance located to the front of the building.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- There is not a bell/buzzer.
- There is not an intercom.
- There is a hand sanitiser.
- The height of the hand sanitiser is 103cm (3ft 5in).
- There is not a door release button when exiting.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 204cm.
- There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 204cm.
- There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
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Ramp/Slope Details
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- The ramp/slope is located on the path leading to the entrance.
- The ramp/slope gradient is slight.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on the left going up the ramp.
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Comments
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- This entrance is open between 08.00 and 18.00 Monday to Friday only.
Entrance (AMT Coffee Shop)
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Entrance Details
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- This information is for the entrance located on Level E of Princess Anne Hospital.
- The entrance area/door is not clearly signed with the name of the service/department.
- There is step free access at this entrance.
- There is not a hand sanitiser.
- There is not a door release button when exiting.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) is/are heavy.
- The width of the door opening is 162cm.
Eating and Drinking (AMT Coffee Shop)
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Location and Access
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- The following information is for the café.
- The café is located on level E of Princess Anne Hospital.
- There is step-free access to the café.
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Service and Menus
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- Tables cannot be booked in advance.
- There is a counter where food and drink can be ordered.
- Staff can bring food and/or drinks to tables.
- Menu types include; written wall menus.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- Staff can read menus to customers if requested.
- The type of food served here is hot and cold meals and snacks.
- Takeaway cups are available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are available.
- This area does not play background music.
- There is not a hearing assistance system.
- There is a portable card machine available for payment.
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Service Counter(s)
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- The height of the counter is 98cm.
- There is a moveable card machine available for payment.
- The type of flooring in this area is vinyl.
- The lighting levels are moderate to good.
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Tables and Seating
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- There is ample room for a wheelchair user to manoeuvre.
- There are some tables which are accessible to wheelchair users.
- The distance between the floor and the underside of the lowest dining table is 36cm.
- The distance between the floor and the underside of the highest dining table is 74cm.
- The surface height of the lowest table is 40cm.
- The surface height of the highest table is 75cm.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- Some chairs have armrests on both sides.
- There are also coffee tables, armchairs and sofas.
- The type of flooring in this area is vinyl.
- There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are varied.
Toilet with Adaptations
- There is not an/are not accessible toilet(s) available.
- The nearest accessible toilet(s) is/are located to the left of the Level E entrance, in the main corridor.
Standard Toilet(s)
- Standard toilet facilities are not available.
- The nearest standard toilet(s) is/are located to the left of the Level E entrance, in the main corridor.
Related Access Guides
- To view other Detailed Access Guides that are related to this one please use the links below.
- Princess Anne Hospital link (new tab) - click here.
- Hospital Parking at Princess Anne Hospital link (new tab) - click here.