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Lyndhurst Ward

Princess Anne Hospital, Coxford Road, Southampton, Hampshire, SO16 5YA

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Access Guide

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Getting To The Hospital (Princess Anne Hospital)

  • By Road View
    • Princess Anne Hospital is Located on Coxford Road to the north West of the city. The post code for the Sat-nav is SO16 5YA. From the west of the city Southampton General Hospital can be accessed via several routes from the M271. From the north of the city there are several routes from the M27, from the north east the A33 offers the best route towards the hospital.
    • The main car park for the Princess Anne Hospital is called the Yellow car park. The Yellow car park is an underground car park on levels B and C of the Princess Anne Hospital with accessible Blue Badge Bays located on Level C. There are also 21 parent and child bays on level C of the Yellow Car park. Charges apply to all users of these car parks.
  • By Bus View
    • There are several services which stop on Coxford Road outside the Princess Anne Hospital, they are the X11, U6C, the THREE and the 7 Bluestar and 17 Bluestar. There are also several bus routes which stop at the Southampton General which is a short walk from the Princess Anne Hospital on Tremona Road.
    • There is not an onsite bus stop.
  • By Train View
    • The closest station is Southampton Central which is approximately 2.3 miles from the Hospital. You can catch the Bluestar 17 and City Red Three buses from the station - both continue to Southampton General Hospital and Princess Anne Hospital. There are also several taxi services which run from the station.
  • Useful Links View

Getting Help and Assistance (Princess Anne Hospital)

  • There is not a Patient Advice and Liaison Service (PALS) at the hospital.
  • The Patient Advice and Liaison Service (PALS) is located on Level C of the Centre Block at the Southampton General Hospital.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 023 8120 6325.
  • The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
  • There are not volunteers available for help and assistance at the hospital.
  • There is not an assistance dog toilet or toileting area on the hospital site.
  • Water bowls for assistance dogs are available on request.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • A mobility scooter charging point is not available at the hospital.
  • Mobility aids are available to help patients move around and include; wheelchairs.
  • To obtain mobility aids please contact a member of staff.
  • There is a changing place located on level C of the Centre Block at the Southampton General Hospital.

Hospital Parking (Yellow Car Park - Open Air Parking)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located to the left of the main underground car parks.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does have a barrier control system.
    • There is a touchscreen at the barrier.
    • The barrier controls/touchscreen can be reached from the car.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are signposted but have no markings.
    • There is/are 2 designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 246cm x 286cm (8ft 1in x 9ft 5in).
    • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is not a designated drop-off point.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the payment machines in the hospital building.
    • Payment signs do not make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
    • Payment machines are located inside the hospital building.
    • There is a payment machine at a convenient height for wheelchair users.
    • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The hospital entrance is not clearly visible from the car park.
    • The route from the car park to the hospital entrance is not clearly signposted.
    • The nearest designated Blue Badge parking bay is approximately 10m (10yd 2ft) from the Level D entrance.
  • Comments View
    • This car park runs around the hospital building from the entrance on Level D to the rear of the hospital.

Hospital Parking (Yellow Car Park - Level B - Standard and Parent and Child Parking)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located on Level B of the hospital.
    • The car park type is underground.
    • The car park does have a height restriction barrier.
    • The maximum height is 198cm (6ft 6in).
    • The car park does have a barrier control system.
    • There is a touchscreen at the barrier.
    • The barrier controls/touchscreen can be reached from the car.
    • The car park surface is tarmac.
    • There is not a/are not Blue Badge parking bay(s) available.
  • Drop-off Point View
    • There is not a designated drop-off point.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the payment machines in the hospital building.
    • Payment signs do not make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
    • Payment machines are located inside the hospital building.
    • There is a payment machine at a convenient height for wheelchair users.
    • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
  • Comments View
    • Access to the hospital is either by following the pedestrian marked path around the hospital building or via a very narrow spiral staircase.

Hospital Parking (Yellow Car Park - Level C - Accessible and Parent and Child Parking Only)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located on Level C of the hospital building.
    • The car park type is underground.
    • The car park does have a height restriction barrier.
    • The maximum height is 256cm (8ft 5in).
    • The car park does have a barrier control system.
    • There is a touchscreen at the barrier.
    • The barrier controls/touchscreen can be reached from the car.
    • The car park surface is concrete.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 7 designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 410cm x 440cm.
    • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is not a designated drop-off point.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the payment machines in the hospital building.
    • Payment signs do not make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
    • Payment machines are located inside the hospital building.
    • There is a payment machine at a convenient height for wheelchair users.
    • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are uneven surfaces.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 15m (16yd 1ft) from the Level C lift lobby.
  • Comments View
    • Access to the hospital is via the main hospital lifts.
    • There are 21 Parent and Child Bays available on this level.

Getting To (Lyndhurst Ward)

  • Lyndhurst Ward is/are located on Level F of Princess Anne Hospital.
  • Access to Lyndhurst Ward is via the Level E entrance.
  • Enter via the Level E entrance and immediately turn left through the set of double doors. Continue to the bottom of the corridor, head through another set of heavy double doors into the lift lobby area. Take one of the lifts to Level F and on exiting the lift the entrance is on the right.
  • There is step free access, via lift, to Lyndhurst Ward.
  • Lyndhurst Ward is approximately 7m from the lift.
  • There is a/are manual, heavy, double door(s) between the Level E entrance and the department/service.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

Outside Access (Level E Entrance)

  • Entrance Details View
    • This information is for the entrance located to the front of the building.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 103cm (3ft 5in).
    • There is not a door release button when exiting.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 204cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 204cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • Ramp/Slope Details View
    • The ramp/slope is located on the path leading to the entrance.
    • The ramp/slope gradient is slight.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on the left going up the ramp.
  • Comments View
    • This entrance is open between 08.00 and 18.00 Monday to Friday only.

Other Floors (Main Staircase)

  • Stairs View
    • Signs indicating the location of the stairs are clearly visible from the entrance.
    • There are manual, double doors which may be difficult to open to enter and exit the stairwell on all floors.
    • The floors which are accessible by stairs are B,C,D,E,F,G,H,J.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The going of the step(s) is/are not between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor of the building are provided on landings.
    • The lighting levels are good.

Lift (Main Lifts)

  • There is a lift for public use.
  • The lift is located in the centre of the hospital off the main hospital corridor.
  • Signs indicating the location of this lift are clearly visible from the entrance.
  • The lift is approximately 43m (47yd 1in) from the level E entrance.
  • The lift is a standard lift.
  • Staff do not need to be notified for use of the lift.
  • The floors which are accessible by this lift are B, C, D, E, F, G, H, J.
  • There are manual, double doors which may be difficult to open to access the lift lobby on all floors.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is fair.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 128cm (4ft 2in).
  • The dimensions of the lift are 160cm x 270cm (5ft 3in x 8ft 10in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is a hearing assistance system.
  • The lift does not have Braille markings.
  • The lift does not have tactile markings.
  • The lighting level in the lift is good.

Entrance (Lyndhurst Ward - Burley Ward)

  • Entrance Details View
    • This information is for the entrance located on Level F of Princess Anne Hospital.
    • The entrance area/door is clearly signed with the name of the service/department.
    • There is step free access at this entrance, via lift.
    • There is an intercom.
    • The height of the intercom is 127cm .
    • There is not a hand sanitiser.
    • There is a door release button when exiting.
    • The height of the door release button is 140cm (4ft 7in).
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 170cm.

Reception (Lyndhurst Ward - Burley Ward)

  • Reception View
    • The reception point is located ahead as you enter the Lyndhurst Ward - Burley Ward entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are good.
    • The height of the reception counter is high (110cm+) .
    • There is sufficient space to write or sign documents on the counter.
    • There is a low section of the counter (76cm or below) available.
    • There is sufficient space to write or sign documents on the low section of the counter.
    • The counter is staffed.
    • There is not a bell to attract attention.
    • There is not a hearing assistance system.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
  • Reception Waiting Area View
    • There is not a waiting area close to the reception point.

Ward (Lyndhurst Ward)

  • Ward Information View
    • This is a/an Antenatal ward.
    • This is a female ward.
    • There is/are 5 bay(s) available.
    • There is/are 5 side room(s) available.
    • There is/are 25 bed(s) on this ward in total.
  • Ward Access View
    • There is a/are door(s) leading into the ward.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 165cm (5ft 5in).
    • There is not a hand sanitiser.
    • There is not a door release button when exiting.
    • There is level access throughout the ward.
    • There is clear signage on the ward.
    • The type of flooring is vinyl/laminate.
    • There is flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are medium.
  • Relatives' Room View
    • There is not a relatives' room for the ward.
  • Example Side Room View
    • There are no side rooms available with an accessible ensuite.
    • The side room surveyed does not have an accessible ensuite.
    • The width of the door opening into the side room is over 75cm.
    • The side room surveyed does not have a ceiling track hoist.
    • There is sufficient space next to the bed for a mobile hoist to operate.
    • There is room for a wheelchair user to manoeuvre around the bed.
    • Bedside storage is available.
    • The colour contrast between the walls and the floor in the side room is good.
    • The lighting levels in the side room are medium.
    • The width of the door opening into the ensuite is over 75cm.
    • There is not a clear unobstructed turning space within the ensuite.
    • The fixtures/facilities available in the ensuite include; a shower, a toilet and a wash basin.
    • The colour contrast between the walls and the floor in the ensuite is good.
    • The lighting levels in the ensuite are medium.
  • Ward Features and Patient Facilities View
    • A hearing assistance system is not available on the ward.
    • The ward does not play background music.
    • There is a chair with armrests on both sides.
    • A mobile hoist is not available on the ward.
  • Visitor Facilities View
    • There are no accessible toilet facilities on the ward for visitors.
    • Accessible toilet facilities for visitors are located on Level D of Princess Anne Hospital.
    • There are no standard toilet facilities on the ward for visitors.
    • Standard toilet facilities for visitors are located in the main corridor between Lyndhurst Ward and Burley Ward.
  • Visiting Times View
    • There are set visiting times for the ward.
    • Visiting times are 09:00 to 21:00.
    • Protected meal times are between 7:30 to 8:30 and 12:30 to 1:30 and 17:00 to 18:00.

Washroom (Shower)

  • Washroom Details View
    • The washroom surveyed has a shower.
    • There is/are 1 washroom(s) of this type in the ward.
    • The washroom surveyed is located along the ward corridor.
    • There is step free access to the washroom surveyed once inside the ward.
    • This washroom is female.
    • There is tactile, pictorial and written or text signage on or near the washroom door.
    • The washroom door(s) open(s) inwards.
    • The door(s) is/are locked by a twist lock.
    • The door(s) is/are light to open.
    • The width of the door opening is 70cm (2ft 4in).
    • The dimensions of the washroom are 99cm x 245cm (3ft 3in x 8ft).
    • The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
    • There is an emergency pull cord alarm.
    • The emergency pull cord alarm is within reach and fully functional.
    • There is not a flashing fire alarm beacon within the washroom.
    • There is a/are coat hook(s) 168cm from the floor.
    • There is a mirror.
    • There is not a tall mirror, with suitable specifications, for ease of use.
    • There is not a wash basin.
  • Shower Details View
    • There is not a wheel in shower.
    • The shower does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The shower head is height adjustable.
    • The shower control type is twist/turn.
    • There is no seat for the shower.
    • There are not wall-mounted grab rails available for the shower.
    • The shower cubicle is accessed via a deep step.
  • Bath Details View
    • There is not a bath.
  • Colour Contrast and Lighting View
    • The colour contrast between the external washroom door and wall is good.
    • The colour contrast between the internal washroom door and wall is good.
    • The colour contrast between the washroom floor and walls is good.
    • Lighting levels are medium.

Washroom (Bathroom Opposite Room 3)

  • Washroom Details View
    • The washroom surveyed has a bath.
    • There is/are 1 washroom(s) of this type in the ward.
    • The washroom surveyed is located along the ward corridor.
    • There is step free access to the washroom surveyed once inside the ward.
    • This washroom is female.
    • There is tactile, pictorial and written or text signage on or near the washroom door.
    • The washroom door(s) open(s) inwards.
    • The door(s) is/are locked by a twist lock.
    • The door(s) is/are light to open.
    • The width of the door opening is 67cm (2ft 2in).
    • The dimensions of the washroom are 208cm x 260cm (6ft 10in x 8ft 6in).
    • The washroom does have an unobstructed minimum turning space of 150cm x 150cm.
    • There is an emergency pull cord alarm.
    • The emergency pull cord alarm is within reach and fully functional.
    • There is not a flashing fire alarm beacon within the washroom.
    • There is a/are coat hook(s) 168cm from the floor.
    • There is a mirror.
    • There is not a tall mirror, with suitable specifications, for ease of use.
    • There is a wash basin.
    • The height of the wash basin is 83cm.
    • There are no wall-mounted grab rails for the wash basin.
    • The tap type is lever. It is a mixer tap.
    • There is a soap dispenser.
    • The height of the soap dispenser is 100cm.
    • There is a towel dispenser.
    • The height of the towel dispenser is 136cm.
    • There is not a hand dryer.
    • Disposal facilities are available.
    • The washroom has a non-slip floor.
  • Shower Details View
    • There is not a wheel in shower.
  • Bath Details View
    • There is a bath.
    • The height of the side of the bath from floor level is 51cm (1ft 8in).
    • The bath is not height adjustable.
    • The bath tap type is twist/turn. It is not a mixer tap.
    • There is not a shower over/for the bath.
    • There are wall-mounted grab rails available for the bath.
    • A bath hoist is not available.
  • Colour Contrast and Lighting View
    • The colour contrast between the external washroom door and wall is good.
    • The colour contrast between the internal washroom door and wall is good.
    • The colour contrast between the bath wall-mounted grab rails and wall is fair.
    • The colour contrast between the washroom floor and walls is good.
    • Lighting levels are medium.

Washroom (Bathroom Opposite F38 Bay)

  • Washroom Details View
    • The washroom surveyed has a bath and a wash basin.
    • There is/are 1 washroom(s) of this type in the ward.
    • The washroom surveyed is located along the ward corridor F38 bay.
    • There is step free access to the washroom surveyed once inside the ward.
    • This washroom is female.
    • There is tactile, pictorial and written or text signage on or near the washroom door.
    • The washroom door(s) open(s) inwards.
    • The door(s) is/are locked by a twist lock.
    • The door(s) is/are light to open.
    • The width of the door opening is 84cm (2ft 9in).
    • The dimensions of the washroom are 314cm x 322cm (10ft 4in x 10ft 7in).
    • The washroom does have an unobstructed minimum turning space of 150cm x 150cm.
    • There is an emergency pull cord alarm.
    • The emergency pull cord alarm is within reach and fully functional.
    • There is not a flashing fire alarm beacon within the washroom.
    • There are coat hooks at 168cm and 184cm from the floor.
    • There is a mirror.
    • There is not a tall mirror, with suitable specifications, for ease of use.
    • There is a wash basin.
    • The height of the wash basin is 85cm.
    • There are no wall-mounted grab rails for the wash basin.
    • The tap type is lever. It is a mixer tap.
    • There is a soap dispenser.
    • The height of the soap dispenser is 100cm.
    • There is a towel dispenser.
    • The height of the towel dispenser is 140cm.
    • There is not a hand dryer.
  • Bath Details View
    • There is a bath.
    • The height of the side of the bath from floor level is 62cm (2ft).
    • The bath is not height adjustable.
    • The bath tap type is twist/turn. It is not a mixer tap.
    • There is not a shower over/for the bath.
    • There are wall-mounted grab rails available for the bath.
    • A bath hoist is not available.
  • Colour Contrast and Lighting View
    • The colour contrast between the external washroom door and wall is good.
    • The colour contrast between the internal washroom door and wall is good.
    • The colour contrast between the bath wall-mounted grab rails and wall is good.
    • The colour contrast between the washroom floor and walls is good.
    • Lighting levels are moderate to good.

Standard Toilet(s)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The female toilet is located along the ward corridor.
    • There is step-free access into the toilet(s).
    • There is tactile, pictorial and written text signage on or near the toilet door.
    • The colour contrast between the external toilet door(s) and wall(s) is good.
    • An ambulant toilet cubicle is available.
    • There is a/are horizontal wall mounted rail(s) on the left as you face the toilet.
    • The height of the wash basin(s) is 82cm.
    • The wash basin(s) tap type is lever mixer.
    • Lighting levels are good.

Standard Toilet(s) (Visitor Toilet)

  • Toilet Facilities View
    • The shared toilet is located in between the Lyndhurst Ward and Burley ward.
    • There is step-free access into the toilet(s).
    • There is tactile, pictorial and written text signage on or near the toilet door.
    • The colour contrast between the external toilet door(s) and wall(s) is good.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 85cm.
    • The wash basin(s) tap type is lever mixer.
    • Lighting levels are good.

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