You are on Getting To The Hospital (Princess Anne Hospital). Skip to the next section.

Getting To The Hospital (Princess Anne Hospital)

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• By Road View
  • Princess Anne Hospital is Located on Coxford Road to the north West of the city. The post code for the Sat-nav is SO16 5YA. From the west of the city Southampton General Hospital can be accessed via several routes from the M271. From the north of the city there are several routes from the M27, from the north east the A33 offers the best route towards the hospital.
  • The main car park for the Princess Anne Hospital is called the Yellow car park. The Yellow car park is an underground car park on levels B and C of the Princess Anne Hospital with accessible Blue Badge Bays located on Level C. There are also 21 parent and child bays on level C of the Yellow Car park. Charges apply to all users of these car parks.
• By Bus View
  • There are several services which stop on Coxford Road outside the Princess Anne Hospital, they are the X11, U6C, the THREE and the 7 Bluestar and 17 Bluestar. There are also several bus routes which stop at the Southampton General which is a short walk from the Princess Anne Hospital on Tremona Road.
  • There is not an onsite bus stop.
• By Train View
  • The closest station is Southampton Central which is approximately 2.3 miles from the Hospital. You can catch the Bluestar 17 and City Red Three buses from the station - both continue to Southampton General Hospital and Princess Anne Hospital. There are also several taxi services which run from the station.
• Useful Links View
  • Google map of Princess Anne Hospital Location.
  • To view the web page described above click here (opens in new tab).
  • Bluestar Bus services.
  • To view the web page described above click here (opens in new tab).
  • National Rail enquires.
  • To view the web page described above click here (opens in new tab).
  • Xelabus information.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance (Princess Anne Hospital). Skip to the next section.

Getting Help and Assistance (Princess Anne Hospital)

• There is not a Patient Advice and Liaison Service (PALS) at the hospital.
• The Patient Advice and Liaison Service (PALS) is located on Level C of the Centre Block at the Southampton General Hospital.
• The telephone number for the Patient Advice and Liaison Service (PALS) is 023 8120 6325.
• The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
• There are not volunteers available for help and assistance at the hospital.
• There is not an assistance dog toilet or toileting area on the hospital site.
• Water bowls for assistance dogs are available on request.
• BSL interpreters can be provided on request.
• Language interpreters can be provided on request.
• A mobility scooter charging point is not available at the hospital.
• Mobility aids are available to help patients move around and include; wheelchairs.
• To obtain mobility aids please contact a member of staff.
• There is a changing place located on level C of the Centre Block at the Southampton General Hospital.

You are on Hospital Parking (Yellow Car Park - Open Air Parking). Skip to the next section.

Hospital Parking (Yellow Car Park - Open Air Parking)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located to the left of the main underground car parks.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does have a barrier control system.
  • There is a touchscreen at the barrier.
  • The barrier controls/touchscreen can be reached from the car.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are signposted but have no markings.
  • There is/are 2 designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 246cm x 286cm (8ft 1in x 9ft 5in).
  • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is not a designated drop-off point.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located at the payment machines in the hospital building.
  • Payment signs do not make it clear if parking charges apply to Blue Badge holders.
  • Parking is free for Blue Badge holders.
  • Payment machines are located inside the hospital building.
  • There is a payment machine at a convenient height for wheelchair users.
  • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • The hospital entrance is not clearly visible from the car park.
  • The route from the car park to the hospital entrance is not clearly signposted.
  • The nearest designated Blue Badge parking bay is approximately 10m (10yd 2ft) from the Level D entrance.
• Comments View
  • This car park runs around the hospital building from the entrance on Level D to the rear of the hospital.

You are on Hospital Parking (Yellow Car Park - Level B - Standard and Parent and Child Parking). Skip to the next section.

Hospital Parking (Yellow Car Park - Level B - Standard and Parent and Child Parking)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located on Level B of the hospital.
  • The car park type is underground.
  • The car park does have a height restriction barrier.
  • The maximum height is 198cm (6ft 6in).
  • The car park does have a barrier control system.
  • There is a touchscreen at the barrier.
  • The barrier controls/touchscreen can be reached from the car.
  • The car park surface is tarmac.
  • There is not a/are not Blue Badge parking bay(s) available.
• Drop-off Point View
  • There is not a designated drop-off point.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located at the payment machines in the hospital building.
  • Payment signs do not make it clear if parking charges apply to Blue Badge holders.
  • Parking is free for Blue Badge holders.
  • Payment machines are located inside the hospital building.
  • There is a payment machine at a convenient height for wheelchair users.
  • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
• Comments View
  • Access to the hospital is either by following the pedestrian marked path around the hospital building or via a very narrow spiral staircase.

You are on Hospital Parking (Yellow Car Park - Level C - Accessible and Parent and Child Parking Only). Skip to the next section.

Hospital Parking (Yellow Car Park - Level C - Accessible and Parent and Child Parking Only)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located on Level C of the hospital building.
  • The car park type is underground.
  • The car park does have a height restriction barrier.
  • The maximum height is 256cm (8ft 5in).
  • The car park does have a barrier control system.
  • There is a touchscreen at the barrier.
  • The barrier controls/touchscreen can be reached from the car.
  • The car park surface is concrete.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 7 designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 410cm x 440cm.
  • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is not a designated drop-off point.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located at the payment machines in the hospital building.
  • Payment signs do not make it clear if parking charges apply to Blue Badge holders.
  • Parking is free for Blue Badge holders.
  • Payment machines are located inside the hospital building.
  • There is a payment machine at a convenient height for wheelchair users.
  • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are uneven surfaces.
  • The hospital entrance is clearly visible from the car park.
  • The nearest designated Blue Badge parking bay is approximately 15m (16yd 1ft) from the Level C lift lobby.
• Comments View
  • Access to the hospital is via the main hospital lifts.
  • There are 21 Parent and Child Bays available on this level.

You are on Getting To (Neonatal Unit). Skip to the next section.

Getting To (Neonatal Unit)

• Neonatal Unit is/are located on Level D of Princess Anne Hospital.
• Access to Neonatal Unit is via the Level D entrance.
• On entering via the Level D entrance turn left, continue straight through the double doors, all the way along the corridor and the ward is at the end.
• There is step free access to Neonatal Unit.
• Neonatal Unit is approximately 48m from the Level D entrance.
• There is a/are manual, heavy, double door(s) between the Level D entrance and the department/service.
• Wayfinding signage is provided.
• Dementia friendly signage is not provided.
• There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

You are on Outside Access (Level D and Out of Hours Entrance). Skip to the next section.

Outside Access (Level D and Out of Hours Entrance)

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• Entrance Details View
  • This information is for the entrance located on Level D of the hospital, opposite the entrance to the car parks.
  • The entrance area/door is not clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There are bollards outside this entrance.
  • The bollard(s) has/have a good colour contrast to prevent them being hazardous to visually impaired people.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • There is a bell/buzzer.
  • The height of the bell/buzzer is 134cm (4ft 5in).
  • There is an intercom.
  • The height of the intercom is 134cm (4ft 5in).
  • There is not a hand sanitiser.
  • There is not a door release button when exiting.
  • Standard manual wheelchairs are available for people to borrow at this entrance.
  • The main door(s) open(s) automatically (away from you).
  • The door(s) is/are double width.
  • The width of the door opening is 175cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • There is a second set of doors.
  • The door(s) open(s) automatically (towards you).
  • The door(s) is/are double width.
  • The width of the door opening is 160cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
• Ramp/Slope Details View
  • The ramp/slope is located in front of the entrance.
  • The ramp/slope gradient is slight.
• Comments View
  • The bollards do not restrict access to the entrance.

You are on Ward (Neonatal Intensive Care Unit). Skip to the next section.

Ward (Neonatal Intensive Care Unit)

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• Ward Information View
  • This is a/an Neonatal Intensive Care Unit ward.
  • This is a shared ward.
  • There is/are 6 bay(s) available.
  • There is/are 2 side room(s) available.
  • There is/are 38 bed(s) on this ward in total.
• Ward Access View
  • There is a/are door(s) leading into the ward.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 162cm (5ft 4in).
  • There is an intercom.
  • The height of the intercom is 122cm (4ft).
  • There is a hand sanitiser.
  • There is a door release button when exiting.
  • The height of the door release button is 104cm (3ft 5in).
  • There is level access throughout the ward.
  • There is clear signage on the ward.
  • The type of flooring is vinyl/laminate.
  • There is flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring on the ward which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • The lighting levels are medium.
• Reception/Nurses' Station View
  • The height of the Nurses' Station desk is 76cm.
  • There is not a hearing assistance system available at the desk.
• Relatives' Room View
  • There is a relatives' room for the ward.
  • The width of the door opening into the relatives' room is over 75cm.
  • There is a clear turning space in the relatives' room.
  • There is a/are chair(s) with armrests available within the relatives' room.
• Ward Features and Patient Facilities View
  • A hearing assistance system is not available on the ward.
  • There is a chair with armrests on both sides.
  • A mobile hoist is not available on the ward.
• Visitor Facilities View
  • There are accessible toilet facilities on the ward for visitors.
  • There are standard toilet facilities on the ward for visitors.
• Visiting Times View
  • There are set visiting times for the ward.
  • Visiting times are 14:30 to 16:00 and 18:30 to 19:30.
  • The visiting times are the same for each day.
  • Protected meal times are between 13:00 and 18:00.
• Comments View
  • There is a second set of doors which are 166cm wide.
  • The doors open away from you (push).
  • The doors are heavy.
  • There is a hand sanitiser which is 110cm high.

You are on Reception. Skip to the next section.

Reception

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• Reception View
  • The reception point is located along the ward corridor.
  • Clear signage for the reception area/desk is not visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are no windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is medium height (77cm - 109cm) .
  • There is sufficient space to write or sign documents on the counter.
  • There is not a low section of the counter (76cm or below) available.
  • The counter is staffed.
  • There is not a hearing assistance system.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
• Reception Waiting Area View
  • There is not a waiting area close to the reception point.

You are on Day Room / Lounge Area (Family Lounge). Skip to the next section.

Day Room / Lounge Area (Family Lounge)

• There is a day room/lounge area.
• There is level access into the day room/lounge area.
• The day room/lounge area is always open.
• There is a/are door(s) into the day room/lounge area.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are permanently held open.
• The width of the door opening is 86cm (2ft 10in).
• The type of flooring is vinyl/laminate.
• There is a space for a wheelchair user to manoeuvre.
• There are sofas and also a mixture of single seats with and without armrests.
• No chairs are permanently fixed.
• No tables are permanently fixed.
• The distance between the floor and the lowest table is 42cm (1ft 5in).
• The distance between the floor and the highest table is 73cm (2ft 5in).
• The room does not have background music playing.
• There is not a flashing fire alarm beacon within the room.
• There is a television.
• Subtitles are not available.
• There is a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are medium.

You are on Day Room / Lounge Area (Green Room). Skip to the next section.

Day Room / Lounge Area (Green Room)

• There is a day room/lounge area.
• There is level access into the day room/lounge area.
• The day room/lounge area is always open.
• There is a/are door(s) into the day room/lounge area.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are light.
• The width of the door opening is 75cm (2ft 6in).
• The type of flooring is carpet.
• There is a space for a wheelchair user to manoeuvre.
• There are sofas and also a mixture of single seats with and without armrests.
• No chairs are permanently fixed.
• No tables are permanently fixed.
• The distance between the floor and the lowest table is 48cm (1ft 7in).
• The room does not have background music playing.
• There is not a flashing fire alarm beacon within the room.
• There is not a television.
• There is not a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are medium.

You are on Washroom (Shower Room). Skip to the next section.

Washroom (Shower Room)

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• Washroom Details View
  • The washroom surveyed has a wheel in shower, a toilet and a wash basin.
  • There is/are 1 washroom(s) of this type in the ward.
  • The washroom surveyed is located along the ward corridor.
  • There is step free access to the washroom surveyed once inside the ward.
  • This washroom is shared.
  • There is tactile and written or text signage on or near the washroom door.
  • The washroom door(s) open(s) inwards.
  • The door(s) is/are locked by a twist lock.
  • The door(s) is/are light to open.
  • The width of the door opening is 73cm (2ft 5in).
  • The dimensions of the washroom are 208cm x 230cm (6ft 10in x 7ft 7in).
  • The washroom does have an unobstructed minimum turning space of 150cm x 150cm.
  • There is not an emergency pull cord alarm.
  • There is not a flashing fire alarm beacon within the washroom.
  • There is a/are coat hook(s) 174cm from the floor.
  • There is not a mirror.
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The height of the wash basin is 86cm.
  • There are no wall-mounted grab rails for the wash basin.
  • The tap type is lever. It is a mixer tap.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 97cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The height of the towel dispenser is 122cm.
  • There is not a hand dryer.
  • The height of the hand dryer is 190cm.
  • Disposal facilities are available.
  • The washroom has a non-slip floor.
• Toilet Details View
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet has a wall which can act as a back rest.
  • There is not a lateral transfer space.
  • There is a flush, however it is not on the transfer side.
  • There is no dropdown rail for the toilet.
  • There are no wall-mounted grab rails for the toilet.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The height of the toilet roll holder is 80cm.
  • There is not a colostomy changing shelf for standing users next to the toilet.
• Shower Details View
  • The height of the shower head is 190cm (6ft 3in).
  • There is a wheel in shower.
  • The shower does have an unobstructed minimum turning space of 150cm x 150cm.
  • The shower head height is fixed.
  • The shower control type is twist/turn.
  • There is no seat for the shower.
  • There are not wall-mounted grab rails available for the shower.
• Bath Details View
  • There is not a bath.
• Colour Contrast and Lighting View
  • The colour contrast between the external washroom door and wall is good.
  • The colour contrast between the internal washroom door and wall is good.
  • The colour contrast between the washroom floor and walls is good.
  • Lighting levels are medium.

You are on Accessible Toilet(s). Skip to the next section.

Accessible Toilet(s)

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• Location and Access View
  • This accessible toilet is located along the ward corridor.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial, written text and tactile signage on or near the toilet door.
  • The contrast between the external door and wall is good.
  • The door opens inwards and outwards.
  • The door is light.
  • The door is locked by a lever twist.
  • The width of the accessible toilet opening is 85cm.
  • The contrast between the internal door and wall is good.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is good.
• Toilet Features View
  • The dimensions of the accessible toilet are 226cm x 220cm.
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 159cm.
  • There is a flush on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is good.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the walls and floor is good.
  • There is an emergency alarm.
  • The emergency alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are clinical waste disposal units.
  • There is a/are coat hook(s).
  • There are coat hooks in the toilet at 105cm and 140cm from the floor.
• Additional Fixtures View
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • The toilet has a backrest.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet seat colour contrast is good.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 110cm (3ft 7in).
  • The contrast between the toilet roll holder and the wall is good.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 90cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 119cm (3ft 11in).
  • The contrast between the towel dispenser and the wall is good.
  • There is not a hand dryer.
• Baby Changing Facilities View
  • Baby changing facilities are located within the accessible toilet.
  • There is a flip down baby change table available.
  • The height of the baby change table is 87cm.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Toilet Facilities View
  • The female and male toilets are located along the ward corridor.
  • There is step-free access into the toilet(s).
  • There is tactile and written text signage on or near the toilet door.
  • The colour contrast between the external toilet door(s) and wall(s) is good.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 86cm.
  • The wash basin(s) tap type is lever mixer.
  • Lighting levels are good.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• Princess Anne Hospital link (new tab) - click here.
• Hospital Parking at Princess Anne Hospital link (new tab) - click here.