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Heart Failure & Pre-Assessment Unit

Southampton General Hospital, Tremona Road, Southampton, Hampshire, SO16 6YD

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Access Guide

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Overview (Southampton General Hospital)

Parking (Orange Car Park)

  • Car Park View
    • The car park is located in front of the main hospital building, off Tremona Road.
    • The car park is multi-storey.
    • The car park surface consists of tarmac.
    • The height of the restriction barrier is 200cm.
    • There are 15+ designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked and signposted.
    • The surveyed Blue Badge parking bay dimensions are 260cm (width) x 494cm (depth).
    • There is a marked zone to both sides and rear.
    • The width of the marked zone is 138cm.
    • The dimensions of the designated Blue Badge parking bays vary in size.
    • The nearest designated bay is 78m from the level C - Centre Block - main hospital entrance.
    • The most accessible route from the Blue Badge parking has slight ramps or slopes and uneven surfaces.
    • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • This car park is for visitors and Blue Badge holders only.
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • Clearly presented parking signs are available.
    • Payment machines are located at the front of the car park.
    • There is not a payment machine with controls at a suitable height for a wheelchair user.
    • View information on parking policies/charges (opens new tab).
  • Drop-off Point View
    • There is not a designated drop-off point available.

Parking (Blue Car Park)

  • Car Park View
    • The car park is located at the rear of the main hospital building, off Tremona Road.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 15+ designated Blue Badge parking bays available.
    • The Blue Badge bays have faded markings.
    • The surveyed Blue Badge parking bay dimensions are 295cm (width) x 482cm (depth).
    • There is a marked zone to one side and the rear.
    • The width of the marked zone is 120cm.
    • The dimensions of the designated Blue Badge parking bays vary in size.
    • The nearest designated bay is 115m from the level A - South Academic Block entrance.
    • The most accessible route from the Blue Badge parking has a slight ramp or slope, uneven surfaces and bollards.
    • There is additional overflow parking located outside Compton House along the hospital perimeter road.
      Patients parking at this car park can enter the main hospital building via the Wessex Neurological Centre entrance or the South Academic Block entrance.
  • Charges and Restrictions View
    • This car park is for visitors and Blue Badge holders only.
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • Clearly presented parking signs are available.
    • Payment machines are located at the front of the car park.
    • There is not a payment machine with controls at a suitable height for a wheelchair user.
    • View information on parking policies/charges (opens new tab).
    • The payment machine is located on a steep slope from the car park.
  • Drop-off Point View
    • There is not a designated drop-off point available.

Getting To (Heart Failure & Pre-Assessment Unit)

  • The Heart Failure & Pre-Assessment Unit is/are located on Level E of the East Wing.
  • Access to the Heart Failure & Pre-Assessment Unit is via the Main Hospital entrance.
  • Enter via the Main Hospital entrance and go straight ahead past the main reception and then past the retail area until you come to the M&S Café. Turn left and follow the corridor past two sets of double doors until you reach the lift lobby of the East Wing. Take the lift to Level E. As you exit the lift turn right. Follow the corridor past the double doors and the entrance to the Heart Failure & Pre-Assessment Unit is on your right.
  • There is step free access, via lift, to the Heart Failure & Pre-Assessment Unit.
  • The Heart Failure & Pre-Assessment Unit is approximately 11m from the lifts.
  • There is a/are manual, heavy, double door(s) between the Main Hospital entrance and the department/service.
  • Wayfinding signage is not provided.
  • Dementia friendly signage is not provided.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

Entrance (Level C - Centre Block - Main Hospital Entrance)

  • This entrance is located at the front of the main hospital building.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The slope has a slight gradient.
  • There are double automatic doors at this entrance.
  • The doors open towards you.
  • The width of the opening is 179cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a medium visual contrast.
  • There is a second set of double automatic doors .
  • The second set of doors open towards you.
  • The width of the opening is 179cm.
  • There is a small lip on the threshold of the opening.
  • The second set of doors have a medium visual contrast.
  • The height of the hand sanitiser after the second set of doors is 105cm.
  • There is step-free level access as you enter.
  • This entrance gives access to level C of the Centre Block.

Stairs (East Wing)

  • The stairs surveyed are located along the East Wing corridor, next to the East Wing lift lobby.
  • There are double manual doors to access the stairwell.
  • Levels B, C, D, E, F and G can be accessed by these stairs.
  • There are 20+ steps between floors.
  • The steps are clearly marked and have handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 16cm.
  • The depth of the steps is between 30cm and 45cm.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

Lift (East Wing - Lifts 5, 6 and 7)

  • The lift surveyed is located along the left main corridor as you enter via the level C - Centre Block - main hospital entrance, in the East Wing.
  • The distance from the level C - Centre Block - main hospital entrance is 94m.
  • The most accessible route to the lift has step-free level access and doors permanently held open.
  • Levels B, C, D, E, F and G are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings and a high visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 130cm.
  • The internal dimensions of the lift are 134cm (width) x 160cm (depth).
  • The internal lift control buttons have tactile markings and a high visual contrast.
  • Some of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a visual floor indicator and an audible announcer.
  • Lighting levels were even at the time of the survey, with unshaded light sources.
  • There are other lifts available at this location which are of a similar size.

Opening Times (Heart Failure & Pre-Assessment Unit)

  • Access is by appointment only.

Opening Times (Cardiothoracic Unit & Non Invasive Cardiology Reception)

  • Monday 08:00 - 17:00.
  • Tuesday 08:00 - 17:00.
  • Wednesday 08:00 - 17:00.
  • Thursday 08:00 - 17:00.
  • Friday 08:00 - 17:00.
  • Saturday Closed.
  • Sunday Closed.

Entrance (Cardiothoracic Unit & Non Invasive Cardiology Reception)

  • Entrance Details View
    • This information is for the entrance located on Level E of the East Wing.
    • The entrance area/door is clearly signed with the name of the service/department.
    • There is step free access at this entrance.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 111cm (3ft 8in).
    • There is not a door release button when exiting.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 172cm.

Reception (Cardiothoracic Unit & Non Invasive Cardiology Reception)

  • Reception View
    • The reception point is located ahead from the Cardiothoracic Unit & Non Invasive Cardiology entrance.
    • The reception point is approximately 4m (4yd 1ft) from the Cardiothoracic Unit & Non Invasive Cardiology entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are good.
    • The height of the reception counter is high (110cm+) .
    • There is sufficient space to write or sign documents on the counter.
    • There is a low section of the counter (76cm or below) available.
    • There is sufficient space to write or sign documents on the low section of the counter.
    • The counter is staffed.
    • There is a hearing assistance system.
    • The type of system is a portable loop.
    • The hearing assistance system is signed.
    • Staff are trained to use the hearing system.
    • The hearing assistance was tested by an AccessAble surveyor.
    • The hearing assistance system was tested on 16/07/2019.
    • The hearing assistance system was working at the time of testing.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
  • Reception Waiting Area View
    • There is a waiting area close to the reception point.
    • Access to the waiting area is unobstructed.
    • The type of flooring is vinyl/laminate.
    • There is sufficient space for a wheelchair user to use the waiting area.
    • There is a mixture of seating with and without armrests.
    • No tables are permanently fixed.
    • The waiting room / area does not have background music playing.
    • There is a flashing fire alarm beacon within the waiting room / area.
    • There is not a television.
    • Vending machines are not available.
    • A water dispenser is not available.
    • There is a play area or toys/books for a child to play with.
    • There is space for an assistance dog to rest within the seating area.
    • Lighting levels are good.

Department / Service (Heart Failure & Pre-Assessment Unit)

  • Department / Service Access View
    • Heart Failure & Pre-Assessment Unit is located on Level E of the East Wing.
    • There is a/are door(s) leading into the department/service.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) is/are light.
    • The width of the door opening is 87cm .
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 111cm (3ft 8in).
    • There is not a door release button when exiting.
    • There is level access throughout the department/service.
    • There is no clear signage on the department/service.
    • The type of flooring is vinyl/laminate.
    • The department/service does not play background music.
    • The lighting levels are medium.
  • Department / Service Facilities View
    • This department/service has; a treatment room.
    • A hearing assistance system is not available in the department/service.
    • A mobile hoist is available on the department/service.
    • There are not accessible toilet facilities within the department/service.
    • Accessible toilet facilities are located along the main corridor on Level F.
    • There are not standard toilet facilities within this department/service.
    • Standard toilet facilities are located on the Level E stairwell for females and Level D stairwell for males.

Toilet with Adaptations

  • There is not an/are not accessible toilet(s) available.
  • The nearest accessible toilet(s) is/are located along the main corridor on Level F.

Standard Toilet(s)

  • Standard toilet facilities are not available.
  • The nearest standard toilet(s) is/are located on the Level E stairwell for females and Level D stairwell for males.

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