You are on Getting To The Hospital (Southampton General Hospital). Skip to the next section.

Getting To The Hospital (Southampton General Hospital)

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• By Road View
  • Southampton General Hospital is located on Tremona Road to the north west of the city.
    The postcode to use for the Sat-Nav is SO16 6YD.
    From the west of the city, Southampton General Hospital can be accessed via several routes from the M271.
    From the north of the city there are several routes from the M27. From the north east the A33 offers the best route towards the hospital.
  • There are 3 car parks on site which are used by Southampton General Hospital and Princess Anne Hospital.
    The car parks are called the Blue Car Park, the Orange Car Park and the Yellow Car Park.
    The Yellow Car Park is an underground car park located at the Princess Anne Hospital, but is used as an overflow car park for Southampton General.
    The Orange Car Park is to the front of the building facing the main hospital entrance.
    The Orange Car Park is on 2 levels with the lower level having the accessible parking Blue Badge bays.
    The upper level also contains the emergency helicopter landing pad.
    The Blue Car Park is to the rear of the hospital and has a large number of Blue Badge bays, but has a steep slope leading from the car park to the hospital entrances.
    The Yellow car park is an underground car park on Levels B and C of the Princess Anne Hospital with Blue Badge bays located on Level C.
    There are also 21 parent and child bays on Level C of the Yellow Car Park.
    Charges apply to all users of these car parks.
• By Bus View
  • Several local bus routes serve the hospital sites. They are the Xelabus X11, Bluestar 7, Bluestar 17, City Red Three (First Bus), Unilink U6H.
    The bus stop is located on Tremona Road opposite the Main Hospital entrance.
  • There is not an onsite bus stop.
• By Train View
  • The closest station is Southampton Central which is approximately 2.3 miles from the hospital. You can catch the Bluestar 17 and City Red Three buses from the station. Both continue to Southampton General Hospital and Princess Anne Hospital.
    There are also several taxi services which run from the station.
• Useful Links View
  • Google Map of Southampton Generals location.
  • To view the web page described above click here (opens in new tab).
  • Bluestar Bus web site link.
  • To view the web page described above click here (opens in new tab).
  • Route from Southampton Central Train Station to the hospital.
  • To view the web page described above click here (opens in new tab).
  • First Group Bus web link.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance (Southampton General Hospital). Skip to the next section.

Getting Help and Assistance (Southampton General Hospital)

• There is a Patient Advice and Liaison Service (PALS) at the hospital.
• The Patient Advice and Liaison Service (PALS) is located on Level C of the Centre Block.
• The telephone number for the Patient Advice and Liaison Service (PALS) is 023 8120 6325.
• The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
• There are volunteers available for help and assistance at the hospital.
• Volunteers can be found in the main entrance area.
• There is an assistance dog toilet or toileting area on the hospital site.
• The assistance dog toilet or toileting area is located on the green areas around the hospital site.
• Water bowls for assistance dogs are available on request.
• BSL interpreters can be provided on request.
• Language interpreters can be provided on request.
• A mobility scooter charging point is not available at the hospital.
• Mobility aids are available to help patients move around and include; wheelchairs.
• To obtain mobility aids please contact the main hospital reception.
• There is a Changing Places facility at this hospital which is located on Level C of the Centre Block, in the main hospital corridor.

You are on Hospital Parking (Orange Car Park - Upper Level). Skip to the next section.

Hospital Parking (Orange Car Park - Upper Level)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located at the front of the hospital.
  • The car park type is open air/surface.
  • The car park does have a height restriction barrier.
  • The maximum height is 200cm (6ft 7in).
  • The car park does have a barrier control system.
  • The barrier controls/touchscreen can be reached from the car.
  • The car park surface is concrete.
  • There is not a/are not Blue Badge parking bay(s) available.
• Drop-off Point View
  • There is a designated drop-off point.
  • The drop-off point is located directly outside the main hospital entrance.
  • There is not a dropped kerb from the drop-off point.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located at the entrance to the car park, at the payment machines in the car park and throughout the car park.
  • Payment signs do make it clear if parking charges apply to Blue Badge holders.
  • Parking is free for Blue Badge holders.
  • Payment machines are located at the front of the car park.
  • There is a payment machine at a convenient height for wheelchair users.
  • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
• Access to the Hospital View
  • The route from the car park to the entrance is not accessible to a wheelchair user.
  • The hospital entrance is clearly visible from the car park.
• Comments View
  • There is a helipad on this level of the car park.
  • Access to the lower level of the car park and hospital is via steps.

You are on Hospital Parking (Orange Car Park - Lower Level - Accessible Parking). Skip to the next section.

Hospital Parking (Orange Car Park - Lower Level - Accessible Parking)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located at the front of the hospital.
  • The car park type is underground.
  • The car park does have a height restriction barrier.
  • The maximum height is 200cm (6ft 7in).
  • The car park does have a barrier control system.
  • The barrier controls/touchscreen can be reached from the car.
  • The car park surface is concrete.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) markings are faded.
  • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 350cm x 610cm.
  • There is a 120cm hatched zone around the Blue Badge parking bay(s).
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is a designated drop-off point.
  • The drop-off point is located directly outside the main hospital entrance.
  • There is not a dropped kerb from the drop-off point.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located at the entrance to the car park, at the payment machines in the car park and throughout the car park.
  • Payment signs do not make it clear if parking charges apply to Blue Badge holders.
  • Parking is free for Blue Badge holders.
  • Payment machines are located at the front of the car park.
  • There is a payment machine at a convenient height for wheelchair users.
  • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are dropped kerbs.
  • The hospital entrance is clearly visible from the car park.
  • The route from the car park to the hospital entrance is not clearly signposted.
  • The nearest designated Blue Badge parking bay is approximately 130m (142yd 6in) from the main hospital entrance.
• Comments View
  • There are 2 pedestrian crossings between the car park and the main hospital entrance.
  • There are dropped kerbs at both crossings.
  • There is no signage directing you to the hospital due to ongoing building works.

You are on Getting To (Macmillan Centre). Skip to the next section.

Getting To (Macmillan Centre)

• Macmillan Centre is/are located on Level B of the East Wing.
• Access to Macmillan Centre is via the main hospital entrance.
• Enter via the main hospital entrance and go straight ahead past the main reception and then past the retail area until you come to the M&S Café.
  Turn left and follow the corridor past two sets of double doors until you reach the lift lobby of the East Wing. Take one of the lifts to Level B.
  On exiting turn right and continue to the bottom of the corridor. At the end of the corridor turn right through the double doors and continue to the bottom.
  Turn left at the end of the corridor and head through a set of double doors and the Macmillan Centre entrance is ahead.
• There is step free access, via lift, to Macmillan Centre.
• Macmillan Centre is approximately 160m from the East Wing lifts.
• There is a/are manual, double door(s) which may be difficult to open between the East Wing lifts and the department/service.
• Wayfinding signage is provided.
• Dementia friendly signage is not provided.
• There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
• There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance Details View
  • This information is for the entrance located at the front of the building, opposite the Orange Car Park.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • There is not a hand sanitiser.
  • There is not a door release button when exiting.
  • Standard manual wheelchairs are available for people to borrow at this entrance.
  • The main door(s) open(s) automatically (towards you).
  • The door(s) is/are double width.
  • The width of the door opening is 180cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • There is a second set of doors.
  • The door(s) open(s) automatically (towards you).
  • The door(s) is/are double width.
  • The width of the door opening is 180cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
• Ramp/Slope Details View
  • The ramp/slope is located in front of the entrance.
  • The ramp/slope gradient is slight.
• Comments View
  • There is a patient drop off directly opposite the main hospital entrance.

You are on Other Floors (East Wing). Skip to the next section.

Other Floors (East Wing)

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• Stairs View
  • Signs indicating the location of the stairs are not clearly visible from the entrance.
  • There are manual, double doors which may be difficult to open to enter and exit the stairwell on all floors.
  • The floors which are accessible by stairs are B, C, D, E, F and G.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The going of the step(s) is/are between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor of the building are not provided on landings.
  • The lighting levels are good.

You are on Lift (East Wing). Skip to the next section.

Lift (East Wing)

• There is a lift for public use.
• The lift is located along the main hospital corridor, in the East Wing lift lobby.
• Signs indicating the location of this lift are not clearly visible from the entrance.
• The lift is a standard lift.
• Staff do not need to be notified for use of the lift.
• The floors which are accessible by this lift are B, C, D, E, F and G.
• Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is poor.
• The colour contrast between the external lift control plate and the wall is good.
• The clear door width is 132cm.
• The dimensions of the lift are 136cm x 160cm.
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing assistance system.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is good.

You are on Opening Times (Macmillan Centre). Skip to the next section.

Opening Times (Macmillan Centre)

• Monday 08:00 - 16:00.
• Tuesday 08:00 - 16:00.
• Wednesday 08:00 - 16:00.
• Thursday 08:00 - 16:00.
• Friday 08:00 - 16:00.
• Saturday Closed.
• Sunday Closed.

You are on Outside Access (Macmillan Centre Entrance). Skip to the next section.

Outside Access (Macmillan Centre Entrance)

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• Entrance Details View
  • This information is for the entrance located on Level B of the Oncology Centre.
  • The entrance area/door is clearly signed.
  • There is step free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is not a hand sanitiser.
  • There is not a door release button when exiting.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are light.
  • The width of the door opening is 83cm.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access once inside.
• There is not a hearing assistance system.
• This venue does not play background music.
• Motorised scooters are allowed in public parts of the venue.
• Wayfinding signage is available.
• No Braille signage is available.
• No tactile signage is available.
• Some pictorial signage is available.
• Dementia friendly signage is not provided.
• The type of flooring in walkways and corridors is carpet.
• The lighting levels are medium.

You are on Waiting Room / Area. Skip to the next section.

Waiting Room / Area

• There is a waiting room / area.
• The waiting room / area is approximately 2m from the Macmillan Centre entrance.
• There is level access into the waiting room / area.
• There is not a/are not door(s) into the waiting room / area.
• The type of flooring is carpet.
• There is a space for a wheelchair user to wait within the seating area.
• No chairs are permanently fixed.
• Some chairs with armrests are available.
• No tables are permanently fixed.
• Announcements are in person.
• The waiting room / area does have background music playing.
• There is a flashing fire alarm beacon within the waiting room / area.
• There is not a television.
• Vending machines are not available.
• A water dispenser is available.
• There is not a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are medium.

You are on Consultation / Treatment Room (Lavender Room). Skip to the next section.

Consultation / Treatment Room (Lavender Room)

• There is / are 2 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Lavender Room.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are light.
• The width of the door opening is 86cm (2ft 10in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist is not available.
• There is sufficient space next to the bed/couch for a mobile hoist to operate.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not adjustable.
• There are some chairs with armrests available.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a flashing fire alarm beacon within the room.
• Lighting levels are medium.

You are on Day Room / Lounge Area (Library). Skip to the next section.

Day Room / Lounge Area (Library)

• There is a day room/lounge area.
• The day room/lounge area is approximately 8m from the Macmillan Centre entrance.
• There is level access into the day room/lounge area.
• The day room/lounge area is always open.
• There is a/are door(s) into the day room/lounge area.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width with a locked extension leaf.
• The door(s) is/are permanently held open.
• The width of the door opening is 88cm (2ft 11in).
• The type of flooring is carpet.
• There is a space for a wheelchair user to manoeuvre.
• There are sofas and also a mixture of single seats with and without armrests.
• No chairs are permanently fixed.
• No tables are permanently fixed.
• The distance between the floor and the lowest table is 44cm (1ft 5in).
• The distance between the floor and the highest table is 70cm (2ft 4in).
• The room does not have background music playing.
• There is not a flashing fire alarm beacon within the room.
• There is not a television.
• There is not a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are medium.

You are on Room / Area (Garden Room). Skip to the next section.

Room / Area (Garden Room)

• There is / are 3 room(s) / area(s) available.
• The name / number of the room / area surveyed was; Garden Room.
• The room / area is approximately 16m from the Macmillan Centre entrance.
• There is level access to the room / area.
• There is a/are door(s) into the room / area.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are light.
• The width of the door opening is 86cm (2ft 10in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• A hoist is not available.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• All chairs have armrests available.
• No tables are permanently fixed.
• There is not a hearing assistance system.
• The room / area does not have background music playing.
• There is not a flashing fire alarm beacon within the room / area.
• Lighting levels are medium.

You are on Accessible Toilet(s) (Female). Skip to the next section.

Accessible Toilet(s) (Female)

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• Location and Access View
  • This accessible toilet is located along the corridor.
  • This accessible toilet is approximately 11m (12yd 1in) from the Macmillan Centre entrance.
  • There is step-free access into the accessible toilet.
  • This is a female toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The contrast between the external door and wall is good.
  • The door opens outwards.
  • The door is light.
  • The door is locked by a twist lock.
  • The width of the accessible toilet opening is 87cm.
  • The contrast between the internal door and wall is good.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is good.
• Toilet Features View
  • The dimensions of the accessible toilet are 186cm x 204cm.
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 130cm.
  • The transfer space is obstructed by a female sanitary bin and a waste disposal bin.
  • There is a flush, however it is not on the transfer side.
  • There is a spatula type lever flush.
  • There is a lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is good.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on the right.
  • There is not a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) to the right of the toilet and wall is good.
  • The contrast between the walls and floor is fair.
  • There is an emergency alarm.
  • The emergency alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are general waste (with lid) disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 165cm from the floor.
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • The toilet has a backrest.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet seat colour contrast is poor.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The contrast between the toilet roll holder and the wall is good.
  • There is a wash basin.
  • The wash basin and tap(s) cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 80cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 128cm (4ft 2in).
  • The contrast between the towel dispenser and the wall is good.
  • There is not a hand dryer.
• Baby Changing Facilities View
  • Baby changing facilities are located within the accessible toilet.
  • There is a flip down baby change table available.
  • The height of the baby change table is 93cm.

You are on Accessible Toilet(s) (Male). Skip to the next section.

Accessible Toilet(s) (Male)

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• Location and Access View
  • This accessible toilet is located along the corridor.
  • This accessible toilet is approximately 11m (12yd 1in) from the Macmillan Centre entrance.
  • There is step-free access into the accessible toilet.
  • This is a male toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The contrast between the external door and wall is good.
  • The door opens outwards.
  • The door is light.
  • The door is locked by a twist lock.
  • The width of the accessible toilet opening is 87cm.
  • The contrast between the internal door and wall is good.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is good.
• Toilet Features View
  • The dimensions of the accessible toilet are 150cm x 170cm.
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 82cm.
  • There is a flush on the transfer side.
  • There is a spatula type lever flush.
  • There is a lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is good.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on the left.
  • There is not a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) to the left of the toilet and wall is good.
  • The contrast between the walls and floor is fair.
  • There is an emergency alarm.
  • The emergency alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are general waste (with lid) disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 165cm from the floor.
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • The toilet has a backrest.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet seat colour contrast is poor.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The contrast between the toilet roll holder and the wall is good.
  • There is a wash basin.
  • The wash basin and tap(s) cannot be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 77cm (2ft 6in).
  • There are no vertical wall-mounted grab rails at the wash basin.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 89cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 134cm (4ft 5in).
  • The contrast between the towel dispenser and the wall is good.
  • There is not a hand dryer.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• East Wing - Southampton General Hospital link (new tab) - click here.
• Hospital Parking at Southampton General link (new tab) - click here.