Access Guide
Overview (Southampton General Hospital)
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About
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- This is an acute hospital trust with multiple services and specialties covering the Hampshire and Wessex region.
- Facilities available in the venue include: Costa Coffee, M&S Food and Café, WHSmith, Stock Shop, Subway, League of Friends tea bar, a pharmacy, Feast Restaurant, and Paddy and Scott's Coffee Shop.
- View information on opening times
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- There is a drop-off point, on-street standard parking and a taxi rank.
- The nearest train station is Southampton Central.
- The nearest bus station is Southampton Central Station.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
- View information on getting here (opens new tab) .
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Getting In and Around
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- There is step-free access via slope at the most accessible entrance.
- There are multiple entrances to access the main hospital building.
The main entrance enters the building on level C.
The North Wing entrance enters the building on level C and has a slight slope.
The Wessex Neurological Centre entrance enters the building on level B and has a slight ramp.
The South Academic Block entrance enters the building on level A and has a slight ramp.
The West Wing entrance enters the building on level B and has a slight or steep ramp. - There is step-free level access throughout the majority of areas, this may include the use of a lift.
- The following areas have step-free access via ramps or slopes: There is a steep ramp with handrails on both sides for access to the main hospital building from level A of the Wessex Neurology Centre.
There is a slight ramp with no handrails to access to level B of the Centre Block via Feast Restaurant from level B of the Wessex Neurology Centre. - Access throughout may include doors permanently held open.
- Levels A, B, C, D, E, F and G can be accessed via a standard lift and stairs.
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Getting Help and Assistance
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- There is seating available.
- There is a fixed hearing assistance system.
- You can borrow or hire the following equipment: a manual wheelchair and mobility scooter charging facilities.
- British Sign Language interpreters can be provided on request.
- Documents are available in the following formats: Braille (on request), large print (on request), Makaton (on request), different languages (on request), voice recognition CD (on request) and audio (on request).
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: an ATM machine, a pay phone, Wi-Fi and TV pre-pay machines for patients.
- Staff receive the following training: learning disability awareness.
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Related Access Guides
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- View information onhttps://www.accessable.co.uk/university-hospital-southampton-nhs-foundation-trust/southampton-general-hospital/access-guides/hospital-toilets-at-southampton-general-hospital (opens new tab) .
- View information on Entrances at Southampton General Hospital (opens new tab) .
- View information on Parking at Southampton General Hospital (opens new tab) .
Parking (Orange Car Park)
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Car Park
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- The car park is located in front of the main hospital building, off Tremona Road.
- The car park is multi-storey.
- The car park surface consists of tarmac.
- The height of the restriction barrier is 200cm.
- There are 15+ designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked and signposted.
- The surveyed Blue Badge parking bay dimensions are 260cm (width) x 494cm (depth).
- There is a marked zone to both sides and rear.
- The width of the marked zone is 138cm.
- The dimensions of the designated Blue Badge parking bays vary in size.
- The nearest designated bay is 78m from the level C - Centre Block - main hospital entrance.
- The most accessible route from the Blue Badge parking has slight ramps or slopes and uneven surfaces.
- There is a dropped kerb with tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- This car park is for visitors and Blue Badge holders only.
- Parking is not free for all users.
- Parking is free for Blue Badge holders.
- Clearly presented parking signs are available.
- Payment machines are located at the front of the car park.
- There is not a payment machine with controls at a suitable height for a wheelchair user.
- View information on parking policies/charges (opens new tab).
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Drop-off Point
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- There is not a designated drop-off point available.
Getting To (Pathology Outpatients)
- The Pathology Outpatients is/are located on Level C of the West Wing.
- Access to the Pathology Outpatients is via the main hospital entrance.
- Enter via the main hospital entrance and go straight ahead past the main reception and then past the retail area until you come to the M&S Café.
Turn right and follow the corridor past two sets of double doors until you reach the lift lobby of the West Wing.
Turn left after passing the lifts, follow the corridor down and the Surgical Pre-Assessment Unit will be located on the left.
Follow the Surgical Pre-Assessment Unit's corridor to the end and Pathology Outpatients will be located directly ahead. - There is step free access to the Pathology Outpatients.
- The Pathology Outpatients is approximately 110m from the main hospital entrance.
- There is a/are manual, double door(s) which may be difficult to open between the main hospital entrance and the department/service.
- There are not resting areas along the route.
- Wayfinding signage is provided.
- Dementia friendly signage is not provided.
- There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
- There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.
Entrance (Level C - Centre Block - Main Hospital Entrance)
- This entrance is located at the front of the main hospital building.
- The approach to the entrance has uneven surfaces.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via slope at the entrance.
- The slope has a slight gradient.
- There are double automatic doors at this entrance.
- The doors open towards you.
- The width of the opening is 179cm.
- There is a small lip on the threshold of the opening.
- The doors have a medium visual contrast.
- There is a second set of double automatic doors .
- The second set of doors open towards you.
- The width of the opening is 179cm.
- There is a small lip on the threshold of the opening.
- The second set of doors have a medium visual contrast.
- The height of the hand sanitiser after the second set of doors is 105cm.
- There is step-free level access as you enter.
- This entrance gives access to level C of the Centre Block.
Entrance (Surgical Pre-Assessment Unit & Pathology Outpatients & Blood Tests)
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Entrance Details
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- This information is for the entrance located on Level C of the West Wing.
- The entrance area/door is clearly signed with the name of the service/department.
- There is step free access at this entrance.
- There is a hand sanitiser.
- The height of the hand sanitiser is 110cm (3ft 7in).
- There is not a door release button when exiting.
- The main door(s) open(s) automatically (away from you).
- The automatic door(s) is/are push pad activated.
- The door(s) is/are double width.
- The width of the door opening is 172cm.
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Comments
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- The height of the push pad for activating the automatic doors is 104cm.
Entrance (Pathology Outpatients and Blood Tests)
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Entrance Details
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- This information is for the entrance located on Level C of the West Wing, to the rear of the Surgical Pre-Assessment Unit.
- The entrance area/door is clearly signed with the name of the service/department.
- There is step free access at this entrance.
- There is a hand sanitiser.
- The height of the hand sanitiser is 112cm (3ft 8in).
- There is not a door release button when exiting.
- The main door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The door(s) is/are permanently held open.
- The width of the door opening is 174cm.
Reception (Pathology Outpatients)
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Reception
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- The reception point is located to the right of the waiting area.
- The reception point is approximately 10m (10yd 2ft) from the Pathology Outpatients & Blood Tests entrance.
- Clear signage for the reception area/desk is not visible from the entrance.
- There is step free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are good.
- The height of the reception counter is medium height (77cm - 109cm) .
- There is sufficient space to write or sign documents on the counter.
- There is not a low section of the counter (76cm or below) available.
- The counter is staffed.
- There is not a bell to attract attention.
- There is not a hearing assistance system.
- Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
Waiting Room / Area (Pathology Outpatients and Blood Tests)
- There is a waiting room / area.
- The waiting room / area is approximately 4m from the Pathology Outpatients and Blood Tests entrance.
- There is level access into the waiting room / area.
- There is not a/are not door(s) into the waiting room / area.
- The type of flooring is vinyl/laminate.
- There is a space for a wheelchair user to wait within the seating area.
- No chairs are permanently fixed.
- Some chairs with armrests are available.
- There is ample room for a wheelchair user to manoeuvre.
- Announcements are audible, in person and visual.
- The waiting room / area does not have background music playing.
- There is not a red flashing fire alarm beacon within the waiting room / area.
- There is not a television.
- Vending machines are not available.
- A water dispenser is available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are varied.
Consultation / Treatment Room (Consulting Room)
- The name / number of the room surveyed was; Consulting Room.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are double width but one door is locked.
- The door(s) is/are light.
- The width of the door opening is 79cm (2ft 7in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- The bed / couch is adjustable.
- A hoist can be brought in from another department.
- There is not sufficient space next to the bed/couch for a mobile hoist to operate.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not adjustable.
- There are no chairs with armrests available.
- All tables are permanently fixed.
- There is not a hearing assistance system.
- The room does not have background music playing.
- There is not a flashing fire alarm beacon within the room.
- Lighting levels are medium.
Department / Service (Pathology Outpatients)
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Department / Service Access
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- Pathology Outpatients is located on Level C of the West Wing, to the rear of the Surgical Pre-Assessment Unit.
- There is level access throughout the department/service.
- There is clear signage on the department/service.
- The type of flooring is vinyl/laminate.
- There is flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
- The department/service does not play background music.
- The lighting levels are bright.
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Department / Service Facilities
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- This department/service has; a waiting room/area, ambulant toilet facilities for everyone, a main reception, standard toilet facilities and a consultation room.
- There are 1 consultation/treatment rooms in this department/service.
- A hearing assistance system can be brought in from another department/service.
- A mobile hoist is not available on the department/service.
- There are not accessible toilet facilities within the department/service.
- Accessible toilet facilities are located on Level C of the Centre Block.
- There are standard toilet facilities within this department/service.
Toilet with Adaptations (Pathology Outpatients and Blood Tests - Right Hand Transfer)
- There is an/are accessible toilet(s) available.
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Location and Access
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- This accessible toilet is located to the rear of the main department corridor.
- This accessible toilet is approximately 14m from the Pathology Outpatients and Blood Tests entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is tactile, pictorial and written text signage on or near the toilet door.
- The contrast between the external door and wall is low.
- The door opens outwards.
- The door is easy to open.
- The door is locked by a sliding bolt.
- The width of the accessible toilet opening is 87cm (2ft 10in).
- The contrast between the internal door and wall is low.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door is high.
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Toilet Features
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- The dimensions of the accessible toilet are 167cm x 220cm (5ft 6in x 7ft 3in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The height of the light switch/pull cord is 92cm from floor level.
- The lighting levels are moderate to good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 96cm.
- The transfer space is obstructed by a waste disposal bin.
- There is a flush, however it is not on the transfer side.
- There is not a spatula type lever flush.
- There is a lever flush.
- There is a dropdown rail on the transfer side.
- The visual contrast between the dropdown rail(s) and wall is high.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is high.
- The contrast between the walls and floor is high.
- There is an emergency alarm.
- The emergency alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are pedal bin disposal units.
- There is not a/are not coat hook(s).
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Additional Fixtures
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- There is not a mirror.
- There is not a shelf within the accessible toilet.
- The toilet has a backrest and a cistern.
- The height of the toilet seat above floor level is 46cm (1ft 6in).
- The toilet seat colour contrast is high.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 115cm (3ft 9in).
- The contrast between the toilet roll holder and the wall is high.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 74cm (2ft 5in).
- There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
- The wash basin tap type is lever.
- There is a wall fixed soap dispenser.
- The soap dispenser can be reached from seated on the toilet.
- The height of the soap dispenser is 92cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 118cm (3ft 10in).
- The contrast between the towel dispenser and the wall is medium.
- There is not a hand dryer.
Standard Toilet(s) (Pathology Outpatients and Blood Tests)
- Standard toilet facilities are available.
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Toilet Facilities
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- The male toilet is located to the rear of the main department corridor.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 16m from the Pathology Outpatients and Blood Tests entrance.
- There is tactile, pictorial and written text signage on or near the toilet door.
- The visual contrast between the external toilet door(s) and wall(s) is low.
- The colour contrast between the internal toilet door(s) and wall(s) is low.
- The colour contrast between the walls and floor is high.
- The toilet seats have a high visual contrast.
- An ambulant toilet cubicle is available.
- There is a/are horizontal wall mounted rail(s) on the right as you face the toilet.
- The visual contrast of the horizontal wall mounted grab rail(s) in the ambulant cubicle(s) is high.
- The ambulant toilet does not have vertical wall mounted grab rails.
- The height of the wash basin(s) is 80cm.
- The wash basin(s) tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The wall fixed soap dispenser is located above the wash basin.
- Lighting levels are moderate to good.
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Toilet Facilities 2
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- The female toilet is located to the rear of the main department corridor.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 17m from the Pathology Outpatients & Blood Tests entrance.
- There is tactile, pictorial and written text signage on or near the toilet door.
- The visual contrast between the external toilet door(s) and wall(s) is low.
- The visual contrast between the internal toilet door(s) and wall(s) is low.
- The visual contrast between the walls and floor is high.
- The toilet seats have a high visual contrast.
- An ambulant toilet cubicle is available.
- There is a/are horizontal wall mounted rail(s) on the left as you face the toilet.
- The visual contrast of the horizontal wall mounted grab rail(s) in the ambulant cubicle(s) is high.
- The ambulant toilet does not have vertical wall mounted grab rails.
- There is a/are dropdown rail(s) on the right as you face the ambulant toilet(s).
- The visual contrast of the dropdown rail(s) in the ambulant cubicle(s) is high.
- The height of the wash basin(s) is 80cm.
- The wash basin(s) tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The wall fixed soap dispenser is located above the wash basin.
- Lighting levels are moderate to good.
Related Access Guides
- To view other Detailed Access Guides that are related to this one please use the links below.
- Centre Block - Southampton General Hospital link (new tab) - click here.
- Surgical Pre-Assessment Unit link (new tab) - click here.
- Blood Tests link (new tab) - click here.
- Hospital Parking at Southampton General link (new tab) - click here.
