You are on Getting To The Hospital (Southampton General Hospital). Skip to the next section.

Getting To The Hospital (Southampton General Hospital)

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• By Road View
  • Southampton General Hospital is located on Tremona Road to the north west of the city.
    The postcode to use for the Sat-Nav is SO16 6YD.
    From the west of the city, Southampton General Hospital can be accessed via several routes from the M271.
    From the north of the city there are several routes from the M27. From the north east the A33 offers the best route towards the hospital.
  • There are 3 car parks on site which are used by Southampton General Hospital and Princess Anne Hospital.
    The car parks are called the Blue Car Park, the Orange Car Park and the Yellow Car Park.
    The Yellow Car Park is an underground car park located at the Princess Anne Hospital, but is used as an overflow car park for Southampton General.
    The Orange Car Park is to the front of the building facing the main hospital entrance.
    The Orange Car Park is on 2 levels with the lower level having the accessible parking Blue Badge bays.
    The upper level also contains the emergency helicopter landing pad.
    The Blue Car Park is to the rear of the hospital and has a large number of Blue Badge bays, but has a steep slope leading from the car park to the hospital entrances.
    The Yellow car park is an underground car park on Levels B and C of the Princess Anne Hospital with Blue Badge bays located on Level C.
    There are also 21 parent and child bays on Level C of the Yellow Car Park.
    Charges apply to all users of these car parks.
• By Bus View
  • Several local bus routes serve the hospital sites. They are the Xelabus X11, Bluestar 7, Bluestar 17, City Red Three (First Bus), Unilink U6H.
    The bus stop is located on Tremona Road opposite the Main Hospital entrance.
  • There is not an onsite bus stop.
• By Train View
  • The closest station is Southampton Central which is approximately 2.3 miles from the hospital. You can catch the Bluestar 17 and City Red Three buses from the station. Both continue to Southampton General Hospital and Princess Anne Hospital.
    There are also several taxi services which run from the station.
• Useful Links View
  • Google Map of Southampton Generals location.
  • To view the web page described above click here (opens in new tab).
  • Bluestar Bus web site link.
  • To view the web page described above click here (opens in new tab).
  • Route from Southampton Central Train Station to the hospital.
  • To view the web page described above click here (opens in new tab).
  • First Group Bus web link.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance (Southampton General Hospital). Skip to the next section.

Getting Help and Assistance (Southampton General Hospital)

• There is a Patient Advice and Liaison Service (PALS) at the hospital.
• The Patient Advice and Liaison Service (PALS) is located on Level C of the Centre Block.
• The telephone number for the Patient Advice and Liaison Service (PALS) is 023 8120 6325.
• The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
• There are volunteers available for help and assistance at the hospital.
• Volunteers can be found in the main entrance area.
• There is an assistance dog toilet or toileting area on the hospital site.
• The assistance dog toilet or toileting area is located on the green areas around the hospital site.
• Water bowls for assistance dogs are available on request.
• BSL interpreters can be provided on request.
• Language interpreters can be provided on request.
• A mobility scooter charging point is not available at the hospital.
• Mobility aids are available to help patients move around and include; wheelchairs.
• To obtain mobility aids please contact the main hospital reception.
• There is a Changing Places facility at this hospital which is located on Level C of the Centre Block, in the main hospital corridor.

You are on Hospital Parking (Orange Car Park - Upper Level). Skip to the next section.

Hospital Parking (Orange Car Park - Upper Level)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located at the front of the hospital.
  • The car park type is open air/surface.
  • The car park does have a height restriction barrier.
  • The maximum height is 200cm (6ft 7in).
  • The car park does have a barrier control system.
  • The barrier controls/touchscreen can be reached from the car.
  • The car park surface is concrete.
  • There is not a/are not Blue Badge parking bay(s) available.
• Drop-off Point View
  • There is a designated drop-off point.
  • The drop-off point is located directly outside the main hospital entrance.
  • There is not a dropped kerb from the drop-off point.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located at the entrance to the car park, at the payment machines in the car park and throughout the car park.
  • Payment signs do make it clear if parking charges apply to Blue Badge holders.
  • Parking is free for Blue Badge holders.
  • Payment machines are located at the front of the car park.
  • There is a payment machine at a convenient height for wheelchair users.
  • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
• Access to the Hospital View
  • The route from the car park to the entrance is not accessible to a wheelchair user.
  • The hospital entrance is clearly visible from the car park.
• Comments View
  • There is a helipad on this level of the car park.
  • Access to the lower level of the car park and hospital is via steps.

You are on Hospital Parking (Orange Car Park - Lower Level - Accessible Parking). Skip to the next section.

Hospital Parking (Orange Car Park - Lower Level - Accessible Parking)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located at the front of the hospital.
  • The car park type is underground.
  • The car park does have a height restriction barrier.
  • The maximum height is 200cm (6ft 7in).
  • The car park does have a barrier control system.
  • The barrier controls/touchscreen can be reached from the car.
  • The car park surface is concrete.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) markings are faded.
  • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 350cm x 610cm.
  • There is a 120cm hatched zone around the Blue Badge parking bay(s).
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is a designated drop-off point.
  • The drop-off point is located directly outside the main hospital entrance.
  • There is not a dropped kerb from the drop-off point.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located at the entrance to the car park, at the payment machines in the car park and throughout the car park.
  • Payment signs do not make it clear if parking charges apply to Blue Badge holders.
  • Parking is free for Blue Badge holders.
  • Payment machines are located at the front of the car park.
  • There is a payment machine at a convenient height for wheelchair users.
  • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are dropped kerbs.
  • The hospital entrance is clearly visible from the car park.
  • The route from the car park to the hospital entrance is not clearly signposted.
  • The nearest designated Blue Badge parking bay is approximately 130m (142yd 6in) from the main hospital entrance.
• Comments View
  • There are 2 pedestrian crossings between the car park and the main hospital entrance.
  • There are dropped kerbs at both crossings.
  • There is no signage directing you to the hospital due to ongoing building works.

You are on Hospital Parking (Blue Car Park). Skip to the next section.

Hospital Parking (Blue Car Park)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located at the rear of the hospital.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does have a barrier control system.
  • There is a touchscreen at the barrier.
  • The barrier controls/touchscreen cannot be reached from the car.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 350cm x 610cm.
  • There is a 120cm hatched zone around the Blue Badge parking bay(s).
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is a designated drop-off point.
  • The drop-off point is located outside the Neurology Centre entrance.
  • There is a dropped kerb from the drop-off point.
  • The dropped kerb does have tactile paving.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are not clearly presented.
  • Payment signs are located at the payment machines in the car park.
  • Payment signs do not make it clear if parking charges apply to Blue Badge holders.
  • Parking is free for Blue Badge holders.
  • Payment machines are located throughout the car park.
  • There is a payment machine at a convenient height for wheelchair users.
  • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • The hospital entrance is not clearly visible from the car park.
  • The route from the car park to the hospital entrance is not clearly signposted.
• Comments View
  • There are 2 Blue Badge bays outside the Neurology Centre entrance. This information is available in the Neurology Centre Access Guide.
  • The height of the assistance button on the entrance barrier is 185cm from ground level.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance Details View
  • This information is for the entrance located to the left of the Eye Unit.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 111cm (3ft 8in).
  • There is not a door release button when exiting.
  • The main door(s) open(s) automatically (towards you).
  • The door(s) is/are double width.
  • The width of the door opening is 146cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically (towards you).
  • The door(s) is/are double width.
  • The width of the door opening is 157cm.
• Ramp/Slope Details View
  • The ramp/slope is located on the path leading to the entrance.
  • The ramp/slope gradient is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides going up the ramp.
• Comments View
  • There is tactile paving at the top and bottom of the ramp.

You are on Opening Times. Skip to the next section.

Opening Times

• Access is by appointment only.

You are on Reception (Main). Skip to the next section.

Reception (Main)

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• Reception View
  • The reception point is located to the right from the main entrance.
  • The reception point is approximately 6m (6yd 1ft) from the main entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are no windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is high (110cm+) .
  • There is sufficient space to write or sign documents on the counter.
  • There is a low section of the counter (76cm or below) available.
  • There is sufficient space to write or sign documents on the low section of the counter.
  • The counter is staffed.
  • There is a hearing assistance system.
  • The type of system is a portable loop.
  • The hearing assistance system is signed.
  • Staff are not trained to use the hearing system.
  • The hearing assistance was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 08/08/2019.
  • The hearing assistance system was working at the time of testing.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • The type of flooring is carpet.
  • There is sufficient space for a wheelchair user to use the waiting area.
  • There is bench seating and also a mixture of single seats with and without armrests.
  • No tables are permanently fixed.
  • The waiting room / area does not have background music playing.
  • There is not a flashing fire alarm beacon within the waiting room / area.
  • There is a television.
  • Subtitles are available.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are medium.

You are on Counter (Refreshments). Skip to the next section.

Counter (Refreshments)

• The Refreshments is located to the right from the main entrance.
• The counter is approximately 3m (3yd 10in) from the main entrance.
• The counter is clearly visible from the entrance.
• There is step free access to the counter.
• The lighting levels at the counter are medium.
• The height of the counter is medium height (77cm - 109cm).
• There is sufficient space to write or sign documents on the counter.
• There is not a low section of the counter (76cm or below) available.
• The counter is staffed.
• There is not a hearing assistance system.

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• Comments View
  • The refreshment counter is run by volunteers.

You are on Inside Access. Skip to the next section.

Inside Access

• There is not level access once inside.
• There is not a hearing assistance system.
• This venue does not play background music.
• Motorised scooters are allowed in public parts of the venue.
• Wayfinding signage is available.
• No Braille signage is available.
• No tactile signage is available.
• No pictorial signage is available.
• Dementia friendly signage is not provided.
• The type of flooring in walkways and corridors is vinyl/laminate.
• There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
• There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.
• The lighting levels are medium.

You are on Level Change (Inside Access). Skip to the next section.

Level Change (Inside Access)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located between reception and the Linacs Rooms.
• The ramp/slope is slight.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• There is a/are handrail(s) at the ramp.
• The handrail(s) is/are on both sides.
• The lighting levels at the ramp/slope are medium.
• The ramp/slope does bypass the step(s).
• There is a/are step(s) to access this area/service.
• The step(s) is/are located to the left from the main entrance.
• There is/are 5 step(s) to the area/service.
• The step(s) is/are clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on the left going up the step(s).
• The lighting levels at the step(s) are medium.
• There is a lift to access this area/service.
• The lift does bypass the ramp/slope.
• The lift does bypass the step(s).

You are on Imaging Room (CT Scanning). Skip to the next section.

Imaging Room (CT Scanning)

• This section describes the CT Scanning Room(s), located to the left from the main entrance.
• There is / are 1 CT Scanning Room(s) available.
• The name / number of the room surveyed was; CT Scanning.
• This room is not accessed via a changing room.

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• Imaging Room View
  • There is step free access into the imaging room.
  • The changing room is approximately 5m from the reception.
  • The changing room is approximately 1m from the main waiting area.
  • The door opens inwards.
  • The door(s) is/are double width.
  • The door(s) is/are easy to open.
  • A member of staff is available to assist with opening the door if required.
  • The width of the door is 158cm (5ft 2in).
  • There is sufficient space for a wheelchair user to manoeuvre within the imaging room.
  • The type of flooring is vinyl/laminate.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • A mobile hoist is available.
  • There is sufficient space next to the bed/couch for a mobile hoist to operate.
  • The room does have background music playing.
  • There is not a red flashing fire alarm beacon within the imaging room.
  • The lighting levels in the imaging room are good.

You are on Other Floors. Skip to the next section.

Other Floors

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• Stairs View
  • Signs indicating the location of the stairs are not clearly visible from the entrance.
  • There are manual, double doors which may be difficult to open to enter and exit the stairwell on all floors.
  • The floors which are accessible by stairs are A, B & C.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The going of the step(s) is/are between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor of the building are provided on landings.
  • The lighting levels are good.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located at the rear of the department.
• Signs indicating the location of this lift are not clearly visible from the entrance.
• The lift is approximately 60m (65yd 1ft) from the entrance.
• The lift is a standard lift.
• Staff do not need to be notified for use of the lift.
• There are manual, heavy, double doors to access the lift lobby on all floors.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do not contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is poor.
• The colour contrast between the external lift control plate and the wall is good.
• The clear door width is 130cm.
• The dimensions of the lift are 172cm x 266cm.
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing assistance system.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is good.

You are on Lift (Stair Platform Lift). Skip to the next section.

Lift (Stair Platform Lift)

• There is a lift for public use.
• The lift is located to the left from the main entrance.
• Signs indicating the location of this lift are not clearly visible from the entrance.
• The lift is approximately 6m (6yd 1ft) from the main entrance.
• The lift is a stair lift.
• Staff do not need to be notified for use of the lift.
• The platform lift accesses a small level change.
• Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• The clear door width is 89cm.
• The dimensions of the lift are 89cm x 111cm.
• There are separate entry and exit doors in the lift.
• There is not a list of floor services available within the lift.
• The lift does not have a visual floor indicator.
• The lift does not have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing assistance system.
• The lift does not have Braille markings.
• The lift does not have tactile markings.
• The lighting level in the lift is good.

You are on Accessible Toilet(s) (Main Corridor). Skip to the next section.

Accessible Toilet(s) (Main Corridor)

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• Location and Access View
  • This accessible toilet is located along the main corridor, opposite the Mould Room.
  • This accessible toilet is approximately 30m (32yd 2ft) from the main entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is written text, pictorial and tactile signage on or near the toilet door.
  • The contrast between the external door and wall is good.
  • The door opens outwards.
  • The door is light.
  • The door is locked by a locking handle.
  • The width of the accessible toilet opening is 87cm.
  • The contrast between the internal door and wall is good.
  • The door does not have a horizontal grab rail.
• Toilet Features View
  • The dimensions of the accessible toilet are 150cm x 196cm.
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 67cm.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is a lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is good.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the walls and floor is good.
  • There is an emergency alarm.
  • The emergency alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are general waste (with lid) and clinical waste disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 118cm from the floor.
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • The toilet has a wall which acts as a backrest.
  • There is a lid attached to the toilet seat.
  • The height of the toilet seat above floor level is 44cm (1ft 5in).
  • The toilet seat colour contrast is poor.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 108cm (3ft 7in).
  • The contrast between the toilet roll holder and the wall is good.
  • There is a wash basin.
  • The wash basin and tap(s) cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 92cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 117cm (3ft 10in).
  • The contrast between the towel dispenser and the wall is fair.
  • There is not a hand dryer.
• Baby Changing Facilities View
  • Baby changing facilities are located within the accessible toilet.
  • There is a flip down baby change table available.
  • The height of the baby change table is 84cm.

You are on Standard Toilet(s) (Main Corridor). Skip to the next section.

Standard Toilet(s) (Main Corridor)

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• Toilet Facilities View
  • The shared toilet is located along the main corridor.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 25m from the main entrance.
  • There is tactile, pictorial and written text signage on or near the toilet door.
  • The colour contrast between the external toilet door(s) and wall(s) is good.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 73cm.
  • The wash basin(s) tap type is lever mixer.
  • Lighting levels are good.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• Radiotherapy Department - Linacs A, B, C, D, E & F link (new tab) - click here.
• Radiotherapy Department - Mould Rooms, Orthovoltage Suite, Simulator Room & Clinic Rooms link (new tab) - click here.
• Hospital Parking at Southampton General link (new tab) - click here.