Access Guide
Overview (Southampton General Hospital)
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About
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- This is an acute hospital trust with multiple services and specialties covering the Hampshire and Wessex region.
- Facilities available in the venue include: Costa Coffee, M&S Food and Café, WHSmith, Stock Shop, Subway, League of Friends tea bar, a pharmacy, Feast Restaurant, and Paddy and Scott's Coffee Shop.
- View information on opening times
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- There is a drop-off point, on-street standard parking and a taxi rank.
- The nearest train station is Southampton Central.
- The nearest bus station is Southampton Central Station.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
- View information on getting here (opens new tab) .
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Getting In and Around
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- There is step-free access via slope at the most accessible entrance.
- There are multiple entrances to access the main hospital building.
The main entrance enters the building on level C.
The North Wing entrance enters the building on level C and has a slight slope.
The Wessex Neurological Centre entrance enters the building on level B and has a slight ramp.
The South Academic Block entrance enters the building on level A and has a slight ramp.
The West Wing entrance enters the building on level B and has a slight or steep ramp. - There is step-free level access throughout the majority of areas, this may include the use of a lift.
- The following areas have step-free access via ramps or slopes: There is a steep ramp with handrails on both sides for access to the main hospital building from level A of the Wessex Neurology Centre.
There is a slight ramp with no handrails to access to level B of the Centre Block via Feast Restaurant from level B of the Wessex Neurology Centre. - Access throughout may include doors permanently held open.
- Levels A, B, C, D, E, F and G can be accessed via a standard lift and stairs.
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Getting Help and Assistance
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- There is seating available.
- There is a fixed hearing assistance system.
- You can borrow or hire the following equipment: a manual wheelchair and mobility scooter charging facilities.
- British Sign Language interpreters can be provided on request.
- Documents are available in the following formats: Braille (on request), large print (on request), Makaton (on request), different languages (on request), voice recognition CD (on request) and audio (on request).
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: an ATM machine, a pay phone, Wi-Fi and TV pre-pay machines for patients.
- Staff receive the following training: learning disability awareness.
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Related Access Guides
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- View information onhttps://www.accessable.co.uk/university-hospital-southampton-nhs-foundation-trust/southampton-general-hospital/access-guides/hospital-toilets-at-southampton-general-hospital (opens new tab) .
- View information on Entrances at Southampton General Hospital (opens new tab) .
- View information on Parking at Southampton General Hospital (opens new tab) .
Parking (Orange Car Park)
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Car Park
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- The car park is located in front of the main hospital building, off Tremona Road.
- The car park is multi-storey.
- The car park surface consists of tarmac.
- The height of the restriction barrier is 200cm.
- There are 15+ designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked and signposted.
- The surveyed Blue Badge parking bay dimensions are 260cm (width) x 494cm (depth).
- There is a marked zone to both sides and rear.
- The width of the marked zone is 138cm.
- The dimensions of the designated Blue Badge parking bays vary in size.
- The nearest designated bay is 78m from the level C - Centre Block - main hospital entrance.
- The most accessible route from the Blue Badge parking has slight ramps or slopes and uneven surfaces.
- There is a dropped kerb with tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- This car park is for visitors and Blue Badge holders only.
- Parking is not free for all users.
- Parking is free for Blue Badge holders.
- Clearly presented parking signs are available.
- Payment machines are located at the front of the car park.
- There is not a payment machine with controls at a suitable height for a wheelchair user.
- View information on parking policies/charges (opens new tab).
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Drop-off Point
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- There is not a designated drop-off point available.
Getting To (Subway)
- Subway is/are located on Level C of the Centre Block.
- Access to Subway is via the main hospital entrance.
- Enter via the main hospital entrance, go forward through the centre block, going past the main hospital reception. Follow this corridor all the way down and turn left at the end. Continue forward and Subway will be located on the right.
- There is step free access to Subway.
- Subway is approximately 52m from the main hospital entrance.
- Wayfinding signage is not provided.
- Dementia friendly signage is not provided.
- There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
Entrance (Level C - Centre Block - Main Hospital Entrance)
- This entrance is located at the front of the main hospital building.
- The approach to the entrance has uneven surfaces.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via slope at the entrance.
- The slope has a slight gradient.
- There are double automatic doors at this entrance.
- The doors open towards you.
- The width of the opening is 179cm.
- There is a small lip on the threshold of the opening.
- The doors have a medium visual contrast.
- There is a second set of double automatic doors .
- The second set of doors open towards you.
- The width of the opening is 179cm.
- There is a small lip on the threshold of the opening.
- The second set of doors have a medium visual contrast.
- The height of the hand sanitiser after the second set of doors is 105cm.
- There is step-free level access as you enter.
- This entrance gives access to level C of the Centre Block.
Entrance (Subway)
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Entrance Details
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- This information is for the entrance located on Level C of the Centre Block.
- The entrance area/door is clearly signed with the name of the service/department.
- There is step free access at this entrance.
- There is not a hand sanitiser.
- There is not a door release button when exiting.
- There are no doors at this entrance.
- The width of the door opening is 190cm.
Inside Access
- There is level access once inside.
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are allowed in public parts of the venue.
- Wayfinding signage is not available.
- Dementia friendly signage is not provided.
- The type of flooring in walkways and corridors is vinyl/laminate.
- There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are medium.
Eating and Drinking (Subway)
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Location and Access
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- The following information is for the restaurant.
- The restaurant is located on Level C of the Centre Block.
- There is step-free access to the restaurant.
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Service and Menus
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- Tables cannot be booked in advance.
- There is a counter where food and drink can be ordered.
- Staff can bring food and/or drinks to tables.
- Menu types include; written wall menus, picture wall menus, menu boards and online menus.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- Staff can read menus to customers if requested.
- The type of food served here is Sandwiches.
- Takeaway cups are available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are available.
- This area does not play background music.
- There is not a hearing assistance system.
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Service Counter(s)
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- The height of the counter is 87cm.
- There is a moveable card machine available for payment.
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Tables and Seating
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- There is ample room for a wheelchair user to manoeuvre.
- The majority of tables are accessible to wheelchair users.
- The standard height for the underside of dining tables is 76cm.
- The surface height of the lowest table is 46cm.
- The surface height of the highest table is 108cm.
- Some tables are permanently fixed.
- No chairs are permanently fixed.
- Some chairs have armrests on both sides.
- There are also coffee tables, high tables, armchairs and high stools.
- The type of flooring in this area is vinyl.
- There is flooring which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are good.
- Lighting levels can be adjusted by a member of staff upon request.
- Lighting levels may be lower in the evening.
Related Access Guides
- To view other Detailed Access Guides that are related to this one please use the links below.
- Centre Block - Southampton General Hospital link (new tab) - click here.
- Hospital Parking at Southampton General link (new tab) - click here.