Access Guide
Toilet and Changing Facilities (Southampton General Hospital)
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Toilet Facilities
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- There are 10+ toilets with adaptations.
- Toilets with adaptations are located on levels C and D of the Centre Block, on level C in the link corridor between the Centre Block and Wessex Neurological Centre, on levels C, D and F of the East Wing, on levels D, E and F of the North Wing and on levels E, F and G of the West Wing.
- The transfer space varies between left and right in the toilets with adaptations.
- Ambulant toilet facilities are located within the female standard toilets on level C, before the Centre Block/West Wing lift lobby, within the male and female standard toilets on level F of the North Wing and within the female standard toilets on level G of the West Wing.
- The shared step-free toilet facilities are located on level C by the main entrance and on level D of the Centre Block.
- The female step-free toilet facilities are located on level C to the right before the Centre Block/West Wing lift lobby, on level E and G of the East Wing staircase and on level D and F of the West Wing.
- The male step-free toilet facilities are located on level C of the West Wing, after the Centre Block/West Wing lift lobby, on level D and F of the East Wing staircase, and on level D and F of the West Wing.
- The male and female toilet facilities are located on level F of the North Wing.
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Changing Places and Changing Facilities
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- The Changing Places toilet facilities are located on level C of the Centre Block, immediately ahead and to the right as you enter via the level C - Centre Block - main hospital entrance.
- Parent and baby changing facilities are located on level C of the East Wing, within the East Wing staircase, on level C in the link corridor between the Centre Block and the Wessex Neurological Centre and within the toilets with adaptations on level C and D of the Centre Block.
Changing Places (Centre Block - Transfer Both Sides)
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Location and Access
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- The Changing Places facility surveyed is located ahead and along the right main corridor as you enter via the level C - Centre Block - main hospital entrance.
- The Changing Places toilet is in addition to other toilet facilities.
- There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
- The distance from the level C - Centre Block - main hospital entrance is 70m.
- The most accessible route to the Changing Places facility has step-free level access.
- There is step-free level access into the facility.
- There is written text and pictorial signage on or near the door.
- A RADAR key is required for access to this facility.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 116cm.
- The door has a locking handle.
- Internally the door has a high visual contrast.
- There is not a grab rail on the internal door .
- The dimensions of the facility are 485cm (width) x 504cm (depth) and there is room for a wheelchair user to manoeuvre (180cm x 180cm).
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Toilet Details
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- There is lateral transfer space on both sides of the toilet, however the right side is obstructed.
- The transfer space on the right as you face the toilet is 280cm.
- The transfer space on the left as you face the toilet is 90cm.
- There is a push button flush on the wall above the cistern.
- There is no horizontal grab rail for the toilet.
- There are vertical grab rails on both sides of the toilet.
- The vertical grab rails have a high visual contrast.
- There are dropdown rails on both sides of the toilet.
- The dropdown rails have a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low visual contrast.
- The toilet has a padded backrest.
- There is not a wall mounted toilet roll holder.
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Changing Bench and Hoist Details
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- The changing bench is free standing and height adjustable.
- The length of the changing bench is 205cm.
- The facility hoist is powered overhead and accesses the changing bench and the toilet.
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Shower Details
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- There is an adjustable shower head which can also be detached.
- The shower controls are twist turn mixer.
- There is a flip-down shower seat.
- The shower seat is 48cm from the floor.
- There are dropdown rails for the shower.
- The shower dropdown rails have a low visual contrast.
- There is a pull cord emergency alarm for the shower within 10cm from the floor.
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Other Facilities
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- There is a fixed height wash basin.
- The wash basin is 80cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 95cm from the floor.
- There is a wall mounted towel dispenser.
- The towel dispenser has a medium visual contrast.
- The towel dispenser is 99cm from the floor.
- A wide paper roll dispenser is not available.
- There is a wall mounted hand dryer.
- The hand dryer has a low visual contrast.
- The hand dryer is 100cm from the floor.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a full length mirror.
- There is no shelf.
- The facility has a pedal bin and a clinical waste bin.
- There are multiple coat hooks.
- The coat hooks are 97cm and 139cm from the floor.
- A privacy screen is available.
- The walls and floor have a high visual contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
- A radar key can be obtained from the main reception.
Parent and Baby Room / Feeding Room (Level C - East Wing)
- The room surveyed is located on level C of the East Wing, at the bottom of the East Wing stairwell.
- The distance from the level C - Centre Block - main hospital entrance is 101m.
- The most accessible route to the room has step-free level access, manual doors and doors permanently held open.
- There is step-free level access into the room.
- There is pictorial and written text signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 75cm.
- Internally the door has a high visual contrast.
- The height of the baby change facility when in use is 90cm.
- There is a toilet, a wash basin, a hand dryer, a paper towel dispenser, a mirror and a coat hook in the room.
- The wash basin has a twist turn mixer tap.
- The room has a waste bin and a nappy/incontinence items bin.
- The walls and floor have a medium visual contrast.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Toilet with Adaptations (Level C Main Entrance - Left Hand Transfer)
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Location and Access
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- The toilet surveyed is located ahead and to the right as you enter via the level C - Centre Block - main hospital entrance, off the reception waiting area.
- The distance from the level C - Centre Block - main hospital entrance is 14m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is written text, pictorial and tactile signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 88cm.
- The door has a twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 170cm (width) x 229cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 100cm (from the side of the toilet pan).
- There is a push button flush on the wall above the cistern.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low visual contrast.
- The toilet has a padded backrest.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 107cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 73cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rail has a high visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 84cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a medium visual contrast.
- The towel dispenser is 124cm from the floor.
- There is a wall mounted hand dryer.
- The hand dryer has a low visual contrast.
- The hand dryer is 101cm from the floor.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a full length mirror.
- There is no shelf.
- The cubicle has a pedal bin and a sanitary bin.
- There are multiple coat hooks.
- The coat hooks are 99cm and 140cm from the floor.
- The height of the baby change facility when in use is 106cm.
- The walls and floor have a high visual contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
- There is a similar toilet with adaptations to the left of this toilet which has right hand transfer; however, it was under maintenance at the time of survey (May 2025).
Toilet with Adaptations (Level C East Wing - Right Hand Transfer)
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Location and Access
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- The toilet surveyed is located on level C along the East Wing corridor, to the left after the East Wing lift lobby.
- The distance from the level C - Centre Block - main hospital entrance is 102m.
- The most accessible route to the toilet has step-free level access and doors permanently held open.
- There is step-free level access into the facility.
- There is tactile, pictorial and written text signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 87cm.
- The door has a twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 163cm (width) x 297cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 90cm (from the side of the toilet pan).
- There is a push button flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 46cm from the floor.
- The toilet seat has a high visual contrast.
- The toilet has a padded backrest.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a medium visual contrast.
- The toilet roll holder is 106cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 69cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a medium visual contrast.
- The soap dispenser is 98cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a medium visual contrast.
- The towel dispenser is 137cm from the floor.
- There is a wall mounted hand dryer.
- The hand dryer has a low visual contrast.
- The hand dryer is 117cm from the floor.
- There is no emergency alarm.
- There is no mirror.
- There is an unobstructed shelf.
- The shelf meets the AccessAble criteria for Stoma Friendly Toilets.
- The cubicle has a waste bin, a sanitary bin and a pedal bin.
- There are multiple coat hooks.
- The coat hooks are 106cm and 140cm from the floor.
- The walls and floor have a high visual contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
Toilet with Adaptations (Level E North Wing - Left Hand Transfer)
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Location and Access
View
- The toilet surveyed is located on level E of the North Wing, ahead as you exit the North Wing lift.
- The distance from the North Wing lift is 5m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is tactile, pictorial and written text signage on or near the door.
- The door opens outwards and has a medium visual contrast.
- The width of the door opening is 87cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 175cm (width) x 227cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet.
- The lateral transfer space is 83cm (from the side of the toilet pan).
- There is a lever flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a medium visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a medium visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- The toilet has a padded backrest.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 107cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 71cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a medium visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a medium visual contrast.
- The soap dispenser is 93cm from the floor.
- There is a wall mounted towel dispenser which can be reached when seated on the toilet.
- The towel dispenser has a medium visual contrast.
- The towel dispenser is 102cm from the floor.
- There is a wall mounted hand dryer.
- The hand dryer has a low visual contrast.
- The hand dryer is 110cm from the floor.
- There is a pull cord emergency alarm but it was tied up at the time of the survey.
- There is a full length mirror.
- There is an unobstructed shelf.
- The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
- The cubicle has a waste bin and a clinical waste bin.
- There are multiple coat hooks.
- The coat hooks are 106cm and 141cm from the floor.
- The walls and floor have a high visual contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
Toilet with Adaptations (Level G West Wing - Right Hand Transfer)
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Location and Access
View
- The toilet surveyed is located on level G of the West Wing, to the left as you exit the Centre Block/West Wing lifts.
- The distance from the Centre Block/West Wing lifts is 11m.
- The most accessible route to the toilet has step-free level access and doors permanently held open.
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 96cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
View
- The dimensions of the cubicle are 182cm (width) x 282cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 114cm (from the side of the toilet pan).
- There is a spatula flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- The toilet has a padded backrest.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 103cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 74cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a medium visual contrast.
- The soap dispenser is 102cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a medium visual contrast.
- The towel dispenser is 108cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a pedal bin and a clinical waste bin.
- There are no coat hooks.
- The walls and floor visual contrast varies between low and high.
- Lighting levels were even at the time of the survey, with unshaded light sources.
