You are on Overview (Southampton General Hospital). Skip to the next section.

Overview (Southampton General Hospital)

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• About View
  • This is an acute hospital trust with multiple services and specialties covering the Hampshire and Wessex region.
  • Facilities available in the venue include: Costa Coffee, M&S Food and Café, WHSmith, Stock Shop, Subway, League of Friends tea bar, a pharmacy, Feast Restaurant, and Paddy and Scott's Coffee Shop.
  • View information on opening times
• Parking and Public Transport View
  • The venue has its own car park, with Blue Badge parking available.
  • There is a drop-off point, on-street standard parking and a taxi rank.
  • The nearest train station is Southampton Central.
  • The nearest bus station is Southampton Central Station.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
  • View information on getting here (opens new tab) .
• Getting In and Around View
  • There is step-free access via slope at the most accessible entrance.
  • There are multiple entrances to access the main hospital building.
    The main entrance enters the building on level C.
    The North Wing entrance enters the building on level C and has a slight slope.
    The Wessex Neurological Centre entrance enters the building on level B and has a slight ramp.
    The South Academic Block entrance enters the building on level A and has a slight ramp.
    The West Wing entrance enters the building on level B and has a slight or steep ramp.
  • There is step-free level access throughout the majority of areas, this may include the use of a lift.
  • The following areas have step-free access via ramps or slopes: There is a steep ramp with handrails on both sides for access to the main hospital building from level A of the Wessex Neurology Centre.
    There is a slight ramp with no handrails to access to level B of the Centre Block via Feast Restaurant from level B of the Wessex Neurology Centre.
  • Access throughout may include doors permanently held open.
  • Levels A, B, C, D, E, F and G can be accessed via a standard lift and stairs.
• Getting Help and Assistance View
  • There is seating available.
  • There is a fixed hearing assistance system.
  • You can borrow or hire the following equipment: a manual wheelchair and mobility scooter charging facilities.
  • British Sign Language interpreters can be provided on request.
  • Documents are available in the following formats: Braille (on request), large print (on request), Makaton (on request), different languages (on request), voice recognition CD (on request) and audio (on request).
  • There is a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.
  • Additional facilities/services include: an ATM machine, a pay phone, Wi-Fi and TV pre-pay machines for patients.
  • Staff receive the following training: learning disability awareness.
• Related Access Guides View
  • View information onhttps://www.accessable.co.uk/university-hospital-southampton-nhs-foundation-trust/southampton-general-hospital/access-guides/hospital-toilets-at-southampton-general-hospital (opens new tab) .
  • View information on Entrances at Southampton General Hospital (opens new tab) .
  • View information on Parking at Southampton General Hospital (opens new tab) .

You are on Parking (Orange Car Park). Skip to the next section.

Parking (Orange Car Park)

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• Car Park View
  • The car park is located in front of the main hospital building, off Tremona Road.
  • The car park is multi-storey.
  • The car park surface consists of tarmac.
  • The height of the restriction barrier is 200cm.
  • There are 15+ designated Blue Badge parking bays available.
  • The Blue Badge bays are clearly marked and signposted.
  • The surveyed Blue Badge parking bay dimensions are 260cm (width) x 494cm (depth).
  • There is a marked zone to both sides and rear.
  • The width of the marked zone is 138cm.
  • The dimensions of the designated Blue Badge parking bays vary in size.
  • The nearest designated bay is 78m from the level C - Centre Block - main hospital entrance.
  • The most accessible route from the Blue Badge parking has slight ramps or slopes and uneven surfaces.
  • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
• Charges and Restrictions View
  • This car park is for visitors and Blue Badge holders only.
  • Parking is not free for all users.
  • Parking is free for Blue Badge holders.
  • Clearly presented parking signs are available.
  • Payment machines are located at the front of the car park.
  • There is not a payment machine with controls at a suitable height for a wheelchair user.
  • View information on parking policies/charges (opens new tab).
• Drop-off Point View
  • There is not a designated drop-off point available.

You are on Parking (Blue Car Park). Skip to the next section.

Parking (Blue Car Park)

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• Car Park View
  • The car park is located at the rear of the main hospital building, off Tremona Road.
  • The car park is open air/surface.
  • The car park surface consists of tarmac.
  • There are 15+ designated Blue Badge parking bays available.
  • The Blue Badge bays have faded markings.
  • The surveyed Blue Badge parking bay dimensions are 295cm (width) x 482cm (depth).
  • There is a marked zone to one side and the rear.
  • The width of the marked zone is 120cm.
  • The dimensions of the designated Blue Badge parking bays vary in size.
  • The nearest designated bay is 115m from the level A - South Academic Block entrance.
  • The most accessible route from the Blue Badge parking has a slight ramp or slope, uneven surfaces and bollards.
  • There is additional overflow parking located outside Compton House along the hospital perimeter road.
    Patients parking at this car park can enter the main hospital building via the Wessex Neurological Centre entrance or the South Academic Block entrance.
• Charges and Restrictions View
  • This car park is for visitors and Blue Badge holders only.
  • Parking is not free for all users.
  • Parking is free for Blue Badge holders.
  • Clearly presented parking signs are available.
  • Payment machines are located at the front of the car park.
  • There is not a payment machine with controls at a suitable height for a wheelchair user.
  • View information on parking policies/charges (opens new tab).
  • The payment machine is located on a steep slope from the car park.
• Drop-off Point View
  • There is not a designated drop-off point available.

You are on Getting To (Ward G4). Skip to the next section.

Getting To (Ward G4)

• Ward G4 is/are located on Level G of the East Wing.
• Access to Ward G4 is via the Main Hospital entrance.
• Enter via the Main Hospital entrance and go straight ahead past the main reception and then past the retail area until you come to the M&S Café. Turn left and follow the corridor past two sets of double doors until you reach the lift lobby of the East Wing. Take the lift up to Level G. As you exit the lift turn right and follow the corridor past the double doors and the entrance to Ward G4 is on your right.
• There is step free access, via lift, to Ward G4.
• Ward G4 is approximately 24m from the lift.
• There is a/are manual, heavy, double door(s) between the Main Hospital entrance and the department/service.
• Wayfinding signage is not provided.
• Dementia friendly signage is not provided.
• There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
• There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

You are on Entrance (Level C - Centre Block - Main Hospital Entrance). Skip to the next section.

Entrance (Level C - Centre Block - Main Hospital Entrance)

• This entrance is located at the front of the main hospital building.
• The approach to the entrance has uneven surfaces.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free access via slope at the entrance.
• The slope has a slight gradient.
• There are double automatic doors at this entrance.
• The doors open towards you.
• The width of the opening is 179cm.
• There is a small lip on the threshold of the opening.
• The doors have a medium visual contrast.
• There is a second set of double automatic doors .
• The second set of doors open towards you.
• The width of the opening is 179cm.
• There is a small lip on the threshold of the opening.
• The second set of doors have a medium visual contrast.
• The height of the hand sanitiser after the second set of doors is 105cm.
• There is step-free level access as you enter.
• This entrance gives access to level C of the Centre Block.

You are on Stairs (East Wing). Skip to the next section.

Stairs (East Wing)

• The stairs surveyed are located along the East Wing corridor, next to the East Wing lift lobby.
• There are double manual doors to access the stairwell.
• Levels B, C, D, E, F and G can be accessed by these stairs.
• There are 20+ steps between floors.
• The steps are clearly marked and have handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails extend horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 16cm.
• The depth of the steps is between 30cm and 45cm.
• Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

You are on Lift (East Wing - Lifts 5, 6 and 7). Skip to the next section.

Lift (East Wing - Lifts 5, 6 and 7)

• The lift surveyed is located along the left main corridor as you enter via the level C - Centre Block - main hospital entrance, in the East Wing.
• The distance from the level C - Centre Block - main hospital entrance is 94m.
• The most accessible route to the lift has step-free level access and doors permanently held open.
• Levels B, C, D, E, F and G are accessed by this lift.
• The lift door has a high visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have tactile markings and a high visual contrast.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 130cm.
• The internal dimensions of the lift are 134cm (width) x 160cm (depth).
• The internal lift control buttons have tactile markings and a high visual contrast.
• Some of the internal lift controls are at a suitable height for a wheelchair user.
• Internally the lift has: a visual floor indicator and an audible announcer.
• Lighting levels were even at the time of the survey, with unshaded light sources.
• There are other lifts available at this location which are of a similar size.

You are on Ward (Ward G4). Skip to the next section.

Ward (Ward G4)

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• Ward Information View
  • This is a/an Surgery Urology Nephrology ward.
  • This is a shared ward.
  • There is/are 3 bay(s) available.
  • There is/are 8 side room(s) available.
  • There is/are 22 bed(s) on this ward in total.
• Ward Access View
  • There is a/are door(s) leading into the ward.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 170cm (5ft 7in).
  • There is an intercom.
  • The height of the intercom is 144cm (4ft 9in).
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 116cm (3ft 10in).
  • There is a door release button when exiting.
  • The height of the door release button is 150cm (4ft 11in).
  • There is level access throughout the ward.
  • There is clear signage on the ward.
  • The type of flooring is vinyl/laminate.
  • There is flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring on the ward which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • The lighting levels are moderate to good.
• Reception/Nurses' Station View
  • The height of the ward reception desk is 95cm.
  • There is not a lowered section.
  • There is not a hearing assistance system available at the desk.
• Relatives' Room View
  • There is not a relatives' room for the ward.
• Example Side Room View
  • There are no side rooms available with an accessible ensuite.
  • The side room surveyed does not have an accessible ensuite.
  • The width of the door opening into the side room is over 75cm.
  • The side room surveyed does not have a ceiling track hoist.
  • There is sufficient space next to the bed for a mobile hoist to operate.
  • There is room for a wheelchair user to manoeuvre around the bed.
  • Bedside storage is available.
  • The visual contrast between the walls and the floor in the side room is high.
  • The lighting levels in the side room are moderate to good.
• Ward Features and Patient Facilities View
  • A hearing assistance system is not available on the ward.
  • The ward does not play background music.
  • There is a chair with armrests on both sides.
  • A mobile hoist is available on the ward.
• Visitor Facilities View
  • There are no accessible toilet facilities on the ward for visitors.
  • Accessible toilet facilities for visitors are located along the main corridors on Level C and Level F.
  • There are no standard toilet facilities on the ward for visitors.
  • Standard toilet facilities for visitors are located on the Level G stairwell for females and Level F stairwell for males.
• Visiting Times View
  • There are no set visiting times, please contact the ward in advance.

You are on Day Room / Lounge Area (Kitchen). Skip to the next section.

Day Room / Lounge Area (Kitchen)

• There is a day room/lounge area.
• The day room/lounge area is approximately 10m from the ward entrance.
• There is level access into the day room/lounge area.
• The day room/lounge area is always open.
• There is a/are door(s) into the day room/lounge area.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 79cm (2ft 7in).
• The type of flooring is vinyl/laminate.
• There is a space for a wheelchair user to manoeuvre.
• There are sofas only.
• No chairs are permanently fixed.
• Some tables are permanently fixed.
• The distance between the floor and the lowest table is 59cm (1ft 11in).
• The distance between the floor and the highest table is 93cm (3ft 1in).
• The room does not have background music playing.
• There is not a flashing fire alarm beacon within the room.
• There is not a television.
• There is not a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are medium.

You are on Day Room / Lounge Area (Playroom). Skip to the next section.

Day Room / Lounge Area (Playroom)

• There is a day room/lounge area.
• The day room/lounge area is approximately 9m from the ward entrance.
• There is level access into the day room/lounge area.
• The day room/lounge area is always open.
• There is a/are door(s) into the day room/lounge area.
• The door(s) open(s) away from you (push).
• The door(s) is/are double width but one door is locked.
• The door(s) is/are heavy.
• The width of the door opening is 83cm (2ft 9in).
• The type of flooring is vinyl/laminate.
• There is a space for a wheelchair user to manoeuvre.
• There are sofas and also a mixture of single seats with and without armrests.
• No chairs are permanently fixed.
• Some tables are permanently fixed.
• The distance between the floor and the lowest table is 61cm (2ft).
• The distance between the floor and the highest table is 70cm (2ft 4in).
• The room does not have background music playing.
• There is not a flashing fire alarm beacon within the room.
• There is a television.
• Subtitles are not available.
• There is a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are moderate to good.

You are on Consultation / Treatment Room (Treatment Room). Skip to the next section.

Consultation / Treatment Room (Treatment Room)

• There is / are 1 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Treatment Room.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width with a locked extension leaf.
• The door(s) is/are heavy.
• The width of the door opening is 88cm (2ft 11in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist is available.
• The hoist is electric.
• A sling is available.
• The sling is attached by hook.
• There is sufficient space next to the bed/couch for a mobile hoist to operate.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not adjustable.
• There are no chairs with armrests available.
• No tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a flashing fire alarm beacon within the room.
• Lighting levels are medium.

You are on Washroom (Wheel in Shower). Skip to the next section.

Washroom (Wheel in Shower)

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• Washroom Details View
  • The washroom surveyed has a wheel in shower, a toilet and a wash basin.
  • There is/are 1 washroom(s) of this type in the ward.
  • There is/are also 2 washroom(s) which has/have a shower, a bath, a toilet and a wash basin.
  • The washroom surveyed is located on the left hand side of the ward corridor.
  • The washroom surveyed is approximately 6m from the ward entrance.
  • There is step free access to the washroom surveyed once inside the ward.
  • This washroom is shared.
  • There is written or text signage on or near the washroom door.
  • The washroom door(s) open(s) inwards.
  • The door(s) is/are locked by a twist lock.
  • The door(s) is/are light to open.
  • The width of the door opening is 70cm (2ft 4in).
  • The dimensions of the washroom are 90cm x 150cm (2ft 11in x 4ft 11in).
  • The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
  • There is an emergency pull cord alarm.
  • The emergency pull cord alarm is tied up and out of reach (higher than 10cm (4") from floor).
  • There is not a flashing fire alarm beacon within the washroom.
  • There is not a coat hook in the washroom.
  • There is not a mirror.
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The height of the wash basin is 67cm.
  • There are no wall-mounted grab rails for the wash basin.
  • The tap type is lever. It is not a mixer tap.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 84cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The height of the towel dispenser is 114cm.
  • There is not a hand dryer.
  • Disposal facilities are available.
  • The washroom has a non-slip floor.
• Toilet Details View
  • The height of the toilet seat above floor level is 43cm (1ft 5in).
  • The toilet has a lid obstructing the back rest/cistern/wall.
  • There is not a lateral transfer space.
  • There is no dropdown rail for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The height of the toilet roll holder is 77cm.
  • There is not a colostomy changing shelf for standing users next to the toilet.
• Shower Details View
  • There is a wheel in shower.
  • The shower does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The shower head is height adjustable.
  • The shower control type is twist/turn.
  • There is a flip-down/tip-up seat for the shower.
  • The height of the flip-down/tip-up or fixed seat is 45cm (1ft 6in).
  • There are wall-mounted grab rails available for the shower.
• Colour Contrast and Lighting View
  • The colour contrast between the external washroom door and wall is medium.
  • The visual contrast between the internal washroom door and wall is medium.
  • The visual contrast between the washroom floor and walls is high.
  • Lighting levels are moderate to good.

You are on Washroom (Bathroom). Skip to the next section.

Washroom (Bathroom)

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• Washroom Details View
  • The washroom surveyed has a bath and a wash basin.
  • There is/are 1 washroom(s) of this type in the ward.
  • There is/are also 2 washroom(s) which has/have a wheel in shower, a shower, a toilet and a wash basin.
  • The washroom surveyed is located on the left hand side of the ward corridor.
  • The washroom surveyed is approximately 9m from the ward entrance.
  • There is step free access to the washroom surveyed once inside the ward.
  • This washroom is shared.
  • There is written or text signage on or near the washroom door.
  • The washroom door(s) open(s) inwards.
  • The door(s) is/are locked by a sliding bolt.
  • The door(s) is/are light to open.
  • The width of the door opening is 85cm (2ft 9in).
  • The dimensions of the washroom are 223cm x 350cm (7ft 4in x 11ft 6in).
  • The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
  • There is an emergency pull cord alarm.
  • The emergency pull cord alarm is tied up and out of reach (higher than 10cm (4") from floor).
  • There is not a flashing fire alarm beacon within the washroom.
  • There is a/are coat hook(s) 183cm from the floor.
  • There is a mirror.
  • There is not a tall mirror, with suitable specifications, for ease of use.
  • There is a wash basin.
  • The height of the wash basin is 80cm.
  • There are no wall-mounted grab rails for the wash basin.
  • The tap type is lever. It is not a mixer tap.
  • There is a soap dispenser.
  • The height of the soap dispenser is 88cm.
  • There is a towel dispenser.
  • The height of the towel dispenser is 134cm.
  • There is not a hand dryer.
  • Disposal facilities are available.
  • The washroom has a non-slip floor.
• Bath Details View
  • There is a bath.
  • The height of the side of the bath from floor level is 62cm (2ft).
  • The bath is not height adjustable.
  • The bath tap type is lever. It is not a mixer tap.
  • There is not a shower over/for the bath.
  • There are not wall-mounted grab rails available for the bath.
  • A bath hoist is not available.
• Colour Contrast and Lighting View
  • The colour contrast between the external washroom door and wall is medium.
  • The visual contrast between the internal washroom door and wall is medium.
  • The visual contrast between the washroom floor and walls is high.
  • Lighting levels are medium.
• Comments View
  • The height of the changing bench is 80cm (as shown in photograph 4).

You are on Washroom (Shower). Skip to the next section.

Washroom (Shower)

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• Washroom Details View
  • The washroom surveyed has a shower, a toilet and a wash basin.
  • There is/are 1 washroom(s) of this type in the ward.
  • There is/are also 2 washroom(s) which has/have a wheel in shower, a bath, a toilet and a wash basin.
  • The washroom surveyed is located at the rear of the ward.
  • The washroom surveyed is approximately 50m from the ward entrance.
  • There is step free access to the washroom surveyed once inside the ward.
  • This washroom is shared.
  • There is written or text signage on or near the washroom door.
  • The washroom door(s) open(s) inwards.
  • The door(s) is/are locked by a twist lock.
  • The door(s) is/are light to open.
  • The width of the door opening is 76cm (2ft 6in).
  • The dimensions of the washroom are 185cm x 202cm (6ft 1in x 6ft 8in).
  • The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
  • There is an emergency pull cord alarm.
  • The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
  • There is not a flashing fire alarm beacon within the washroom.
  • There is a/are coat hook(s) 170cm from the floor.
  • There is a mirror.
  • There is not a tall mirror, with suitable specifications, for ease of use.
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The height of the wash basin is 77cm.
  • There are no wall-mounted grab rails for the wash basin.
  • The tap type is lever. It is not a mixer tap.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 103cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The height of the towel dispenser is 138cm.
  • There is not a hand dryer.
  • Disposal facilities are available.
  • The washroom has a non-slip floor.
• Toilet Details View
  • The height of the toilet seat above floor level is 44cm (1ft 5in).
  • The toilet has a lid obstructing the back rest/cistern/wall.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 110cm.
  • There is a flush, however it is not on the transfer side.
  • There is no dropdown rail for the toilet.
  • There are no wall-mounted grab rails for the toilet.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The height of the toilet roll holder is 70cm.
  • There is not a colostomy changing shelf for standing users next to the toilet.
• Shower Details View
  • There is not a wheel in shower.
  • The shower does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The shower head is height adjustable.
  • The shower control type is twist/turn.
  • There is no seat for the shower.
  • There are not wall-mounted grab rails available for the shower.
  • The shower cubicle is accessed via a medium step.
• Colour Contrast and Lighting View
  • The colour contrast between the external washroom door and wall is medium.
  • The visual contrast between the internal washroom door and wall is medium.
  • The visual contrast between the washroom floor and walls is high.
  • Lighting levels are medium.

You are on Toilet with Adaptations. Skip to the next section.

Toilet with Adaptations

• There is not an/are not accessible toilet(s) available.
• The nearest accessible toilet(s) is/are located along the main corridor on Level F.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Toilet Facilities View
  • The female and male toilets are located at the rear of the ward.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 50m from the ward entrance.
  • There is written text signage on or near the toilet door.
  • The visual contrast between the external toilet door(s) and wall(s) is medium.
  • An ambulant toilet cubicle is available.
  • There are horizontal wall mounted rails available on both sides of the toilet.
  • The ambulant toilet does not have vertical wall mounted grab rails.
  • The height of the wash basin(s) is 68cm.
  • The wash basin(s) tap type is lever mixer.
  • Lighting levels are good.
• Baby Changing Facilities View
  • Baby change facilities are available in the shared toilets.
  • There is a fixed baby change table available.
  • The height of the baby change table is 94cm.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• East Wing - Southampton General Hospital link (new tab) - click here.
• Hospital Parking at Southampton General link (new tab) - click here.