You are on Getting To The Hospital (Bristol Eye Hospital). Skip to the next section.

Getting To The Hospital (Bristol Eye Hospital)

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• By Road View
  • Bristol Eye Hospital is located on Lower Maudlin Street in the centre of the city. The postcode to use for the Sat-Nav is BS1 2LX. From the west of the city, Bristol Eye Hospital can be accessed via several routes from the A370, A369 and the A4. From the east of the city the main route to the hospital is from the M32, A4032 and the A4044.
  • There is Blue Badge parking along Lower Maudlin Street with a maximum stay of 3 hours. There is also pay & display standard parking along Lower Maudlin Street.
• By Bus View
  • Several local bus routes serve the hospital site. They are the 3X, 13, 72a, 626 and the T7. The bus stop is located on Upper Maudlin Street outside the Bristol Dental Hospital and University Dental School. There is a free shuttle bus service is provided for patients, staff and visitors which stops outside the Bristol Eye Hospital. The circular route includes Bristol Temple Meads Station and around the various hospital sites.
  • There is not an onsite bus stop.
• By Train View
  • Bristol Temple Meads is approximately 1 mile (25 minutes walk) from the hospital. The HUBS free hospital shuttle bus runs frequently from Temple Meads station to all hospital sites. There are also several taxi services which run from the station.
• Useful Links View
  • Please click on the link below for a Map to show parking areas.
  • To view the web page described above click here (opens in new tab).
  • Please click on the link below for the route from Bristol Temple Meads Train Station to the hospital.
  • To view the web page described above click here (opens in new tab).
  • Please click on the link below for First Group Buses.
  • To view the web page described above click here (opens in new tab).
  • Please click on the link below to the timetable for the free shuttle bus service.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance (Bristol Eye Hospital). Skip to the next section.

Getting Help and Assistance (Bristol Eye Hospital)

• To see the hospital map please click here (opens new tab).
• There is not a Patient Advice and Liaison Service (PALS) at the hospital.
• There are not volunteers available for help and assistance at the hospital.
• There is not an assistance dog toilet or toileting area on the hospital site.
• Water bowls for assistance dogs are not available.
• BSL interpreters can be provided on request.
• Language interpreters can be provided on request.
• A mobility scooter charging point is not available at the hospital.
• Mobility aids are available to help patients move around and include; wheelchairs.
• To obtain mobility aids please contact a member of staff.

You are on Public Parking (Bristol Eye Hospital). Skip to the next section.

Public Parking (Bristol Eye Hospital)

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• On Street Blue Badge Parking View
  • There is a/are clearly signed and/or marked on street Blue Badge parking bay(s) available.
  • The on street Blue Badge parking bay(s) is/are located on Lower Maudlin Street.
  • There are not parking charges for the on street Blue Badge parking bay(s).
  • Parking is free for Blue Badge holders.
  • Free parking for Blue Badge holders is for 3 hours only.
• On Street Standard Parking View
  • Standard on street parking is available.
• Public Car Park View
  • There is not a car park for public use within approximately 200m (219yd).
• Drop-off Point View
  • There is not a designated drop-off point.
• Comments View
  • There is pay & display parking directly outside the building but there were roadworks at the time of the survey.
• Comments View
  • There is pay & display parking directly outside the building but there were roadworks at the time of the survey.

You are on Getting To (Paediatric Day Surgery Unit). Skip to the next section.

Getting To (Paediatric Day Surgery Unit)

• The Paediatric Day Surgery Unit is/are located on level 3 of the hospital.
• Access to the Paediatric Day Surgery Unit is via the main entrance.
• Enter the hospital via the main entrance and turn right. Go through the double doors into the lift lobby. Take the lift up to level 3. As you exit the lift, turn left and go through the entrance for the Inpatient Ward. Turn right and the entrance to the Paediatric Day Surgery Unit is directly ahead.
• There is step free access, via lift, to the Paediatric Day Surgery Unit.
• The Paediatric Day Surgery Unit is approximately 8m from the lifts.
• There is a/are manual, double door(s) which may be difficult to open between the main entrance and the department/service.
• There are not resting areas along the route.
• Wayfinding signage is provided.
• Dementia friendly signage is not provided.
• There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance Details View
  • This information is for the entrance located at the front of hospital.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • There is a bell/buzzer.
  • The height of the bell/buzzer is 97cm .
  • There is not an intercom.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 124cm (4ft 1in).
  • There is not a door release button when exiting.
  • Standard manual wheelchairs are available for people to borrow at this entrance.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 150cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 156cm.
• Ramp/Slope Details View
  • The ramp/slope is located in front of the entrance.
  • The ramp/slope gradient is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.

You are on Other Floors. Skip to the next section.

Other Floors

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• Stairs View
  • Signs indicating the location of the stairs are clearly visible from the entrance.
  • There are manual, double doors which may be difficult to open to enter and exit the stairwell on the ground floor.
  • The floors which are accessible by stairs are 0, 1, 2, 3 and 4.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
  • The steps are not clearly marked.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do not cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor of the building are provided on landings.
  • The lighting levels are good.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located to the right from the hospital main entrance.
• Signs indicating the location of this lift are clearly visible from the entrance.
• The lift is approximately 5m (5yd 1ft) from the hospital main entrance.
• The lift is a standard lift.
• Staff do not need to be notified for use of the lift.
• The floors which are accessible by this lift are 0, 1, 2, 3 and 4.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are not within 90cm - 110cm from the floor.
• The height of the external control is 146cm from the floor.
• The colour contrast between the external lift controls and the control plate is good.
• The colour contrast between the external lift control plate and the wall is good.
• The clear door width is 130cm.
• The dimensions of the lift are 157cm x 238cm.
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are not within 90cm - 120cm from the floor.
• The internal controls range between 107cm - 140cm from the floor.
• There is not a hearing assistance system.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is good.

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• Comments View
  • One of the lifts was out of service at the time of the survey (August 2021).

You are on Entrance (Inpatient Ward). Skip to the next section.

Entrance (Inpatient Ward)

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• Entrance Details View
  • This information is for the entrance located on level 3 of the hospital.
  • The entrance area/door is clearly signed with the name of the service/department.
  • There is step free access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 108cm (3ft 7in).
  • There is not a door release button when exiting.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 170cm.

You are on Opening Times (Paediatric Day Surgery Unit). Skip to the next section.

Opening Times (Paediatric Day Surgery Unit)

• Access is by appointment only.

You are on Entrance (Paediatric Day Surgery Unit & Pre-Operative Assessment). Skip to the next section.

Entrance (Paediatric Day Surgery Unit & Pre-Operative Assessment)

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• Entrance Details View
  • This information is for the entrance located on level 3 of the hospital.
  • The entrance area/door is not clearly signed with the name of the service/department.
  • There is step free access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 113cm (3ft 8in).
  • There is not a door release button when exiting.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 172cm.

You are on Reception (Paediatric Day Surgery Unit & Pre-Operative Assessment). Skip to the next section.

Reception (Paediatric Day Surgery Unit & Pre-Operative Assessment)

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• Reception View
  • The reception point is located to the right from the Inpatient Ward entrance.
  • The reception point is approximately 5m (5yd 1ft) from the Inpatient Ward entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is medium height (77cm - 109cm) .
  • There is not sufficient space to write or sign documents on the counter.
  • There is not a low section of the counter (76cm or below) available.
  • The counter is staffed.
  • There is not a bell to attract attention.
  • There is not a hearing assistance system.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • The type of flooring is vinyl/laminate.
  • There is sufficient space for a wheelchair user to use the waiting area.
  • There are seats with armrests on both sides.
  • The waiting room / area does not have background music playing.
  • There is not a red flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are good.

You are on Consultation / Treatment Room (Paediatric Day Surgery Unit). Skip to the next section.

Consultation / Treatment Room (Paediatric Day Surgery Unit)

• There is / are 1 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Paediatric Day Surgery Unit.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width with a locked extension leaf.
• The door(s) may be difficult to open.
• The width of the door opening is 86cm (2ft 10in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist can be brought in from another department.
• There is sufficient space next to the bed/couch for a mobile hoist to operate.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are some chairs with armrests available.
• Some tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is a red flashing fire alarm beacon within the room.
• Lighting levels are good.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The shared toilet is located along the Pre-op Assessment corridor.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 6m from the department entrance.
  • There is pictorial and written text signage on or near the toilet door.
  • The colour contrast between the external toilet door(s) and wall(s) is good.
  • The colour contrast between the internal toilet door(s) and wall(s) is good.
  • The colour contrast between the walls and floor is good.
  • The toilet seats have a good colour contrast.
  • An ambulant toilet cubicle is available.
  • There is a/are horizontal wall mounted rail(s) on the right as you face the toilet.
  • The colour contrast of the horizontal wall mounted grab rail(s) in the ambulant cubicle(s) is good.
  • The ambulant toilet does not have vertical wall mounted grab rails.
  • The height of the wash basin(s) is 90cm.
  • The wash basin(s) tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The wall fixed soap dispenser is located above the wash basin.
  • Lighting levels are good.

You are on Location of Toilet/Changing Facilities. Skip to the next section.

Location of Toilet/Changing Facilities

• Accessible toilet facilities are located on level 0 ahead from the hospital main entrance.
• Female and male standard toilet facilities are located on level 0 ahead from the hospital main entrance.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• Bristol Eye Hospital link (new tab) - click here.