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Bristol Haematology and Oncology Centre - Zone D

Bristol Haematology and Oncology Centre, Horfield Road, Bristol, BS2 8ED

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Access Guide

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Overview (Bristol Haematology and Oncology Centre - Zone D)

Toilet and Changing Facilities (Bristol Haematology and Oncology Centre - Zone D)

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located on Level 4, ahead and to the left after passing the Bristol Haematology and Oncology Centre - Zone D reception.
    • The toilet with adaptations has a left hand transfer space.
    • The male and female step-free standard toilet facilities are located on Level 4, ahead and to the left after passing the Bristol Haematology and Oncology Centre - Zone D reception.
  • Changing Places and Changing Facilities View
    • Parent and baby changing facilities are located within the toilet with adaptations on Level 4.

Parking (Bristol Haematology and Oncology Centre - Zone D)

  • Car Park View
    • The car park is located in front and to the side of the Bristol Haematology and Oncology Centre - Zone D entrance.
    • The car park is open air/surface and sheltered.
    • The car park surface consists of tarmac and block paving.
    • The height of the restriction barrier is 190cm.
    • There are 2 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked and signposted.
    • The surveyed Blue Badge parking bay dimensions are 230cm (width) x 476cm (depth).
    • The hatched/marked zones vary between bays.
    • The width of the marked zone is 129cm.
    • The dimensions of the designated Blue Badge parking bays vary in size.
    • The nearest designated bay is 20m from the Bristol Haematology and Oncology Centre - Zone D entrance.
    • The most accessible route from the Blue Badge parking has a very easy slope, uneven surfaces and a pedestrian crossing.
  • Charges and Restrictions View
    • This car park is for visitors and Blue Badge holders only.
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • Free parking for Blue Badge holders is restricted to 4 hours.
    • Clearly presented parking signs are available.
    • Payment machines are located close to the Blue Badge parking bays.
    • There is not a payment machine with controls at a suitable height for a wheelchair user.
    • View information on parking policies/charges (opens new tab).
  • Drop-off Point View
    • There is not a designated drop-off point available.
  • On-street Parking View
    • On-street standard parking is available.

Entrance (Bristol Haematology and Oncology Centre - Zone D)

  • This entrance is located to the south-west of the hospital site, to the left of the revolving doors.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is not clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a very easy slope at the entrance.
  • There is an intercom at a height of 127cm.
  • There is a key fob/card reader at a height of 126cm.
  • The height of the hand sanitiser is 108cm.
  • There are double automatic doors at this entrance.
  • The doors open towards you.
  • There is a push pad at a height of 83cm.
  • The width of the opening is 154cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low visual contrast.
  • There is a push pad or push button to exit at a height of 111cm.
  • There is a second set of double manual doors.
  • The second set of doors are permanently held open.
  • The width of the opening is 166cm.
  • There is a small lip on the threshold of the opening.
  • The second set of doors have a high visual contrast.
  • There is step-free level access as you enter.
  • The entrance gives access to Level 4.

Reception (Bristol Haematology and Oncology Centre - Zone D)

  • The reception is located ahead as you enter.
  • The distance from the Bristol Haematology and Oncology Centre - Zone D entrance is 9m.
  • There is step-free level access to reception.
  • The height of the reception desk is 109cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 74cm.
  • The reception has a television.
  • There is not a hearing assistance system.
  • There is background noise in this area which varies depending on the time of day.
  • Some flooring is shiny.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: benches.
  • Furniture available in this area includes: coffee tables.
  • The seating is fixed.

Getting Around (Bristol Haematology and Oncology Centre - Zone D)

  • There is step-free level access throughout all areas.
  • Access throughout may include doors permanently held open and narrow walkways.
  • The flooring is shiny.
  • There is a high visual contrast between the walls and floor in all areas.
  • There is background noise.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signs is consistent throughout.
  • Seating available in the walkways includes: benches.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Eating and Drinking (Brewnel's Coffee House)

  • Location and Access View
    • Brewnel's Coffee House is located to the left just after passing reception.
    • The most accessible route has step-free level access.
    • There is step-free level access into this area.
    • The width of the opening is 143cm.
  • Service View
    • This area has a counter where food and drink can be ordered and staff who can provide assistance with ordering.
    • Full table service is not available.
    • Menus are displayed on the counter.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws, takeaway cups and takeaway cutlery.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The service counter was surveyed.
    • The counter is located to the left just before entering the lift corridor.
    • There is step-free level access to the counter.
    • The height of the counter is 86cm.
    • There is not a lowered section at the counter.
    • The counter has patterned/distracting backgrounds.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The flooring is shiny.
    • The walls and floor have a high visual contrast.
    • Seating available in this area includes: chairs with armrests and chairs without armrests.
    • Furniture available in this area includes: tables and coffee tables.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There is background noise in this area.
    • Lighting levels were even at the time of the survey, with unshaded light sources.

Lift (Main Lifts - 9 and 10)

  • The lift surveyed is located ahead and to the left after passing reception.
  • The distance from the Bristol Haematology and Oncology Centre - Zone D entrance is 20m.
  • The most accessible route to the lift has step-free level access and doors permanently held open.
  • Levels 1 to 8 are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings and a high visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 102cm.
  • The internal dimensions of the lift are 196cm (width) x 120cm (depth).
  • The internal lift control buttons have tactile markings and a high visual contrast.
  • The majority of the internal controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a mirror to aid reversing and a visual floor indicator.
  • Lighting levels were even at the time of the survey.
  • There are other lifts available at this location which are of a similar size.

Stairs (Opposite Lifts)

  • The stairs surveyed are located ahead and to the left after passing reception.
  • There are double manual doors to access the stairwell.
  • Levels 1 to 8 can be accessed by these stairs.
  • There are 20+ steps between floors.
  • The steps have some clear markings and have handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 18cm.
  • The depth of the steps is between 30cm and 45cm.
  • Lighting levels vary due to the use of large glazed walls.

Toilet with Adaptations (Left Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located ahead and to the left after passing reception.
    • The distance from the Bristol Haematology and Oncology Centre - Zone D entrance is 29m.
    • The most accessible route to the toilet has step-free level access, doors permanently held open and narrow walkways.
    • There is step-free level access into the facility.
    • There is Braille, tactile and pictorial signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The door is easy to open.
    • The width of the door opening is 86cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 144cm (width) x 139cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 89cm (from the side of the toilet pan).
    • There is a spatula flush on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 47cm from the floor.
    • The toilet seat has a high visual contrast.
    • The toilet has a padded backrest.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a medium visual contrast.
    • The toilet roll holder is 90cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 71cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a low visual contrast.
    • The soap dispenser is 93cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a medium visual contrast.
    • The towel dispenser is 100cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin and a pedal bin.
    • There are no coat hooks.
    • The height of the baby change facility when in use is 85cm.
    • The walls and floor have a medium visual contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.