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Cancer Information and Support Centre

Bristol Haematology & Oncology Centre, Horfield Road, Bristol, BS2 8ED

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Access Guide

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Getting To The Hospital (Bristol Haematology and Oncology Centre)

  • By Road View
    • Bristol Haematology and Oncology Centre is located on Horfield Road in the centre of the city. The postcode to use for the Sat-Nav is BS2 8ED. From the west of the city, Bristol Haematology and Oncology Centre can be accessed via several routes from the A370, A369 and the A4. From the east of the city, the main route to the hospital is from the M32, A4032 and the A4044.
    • On-site parking is very limited and all patients and visitors are encouraged to use public transport or nearby public car parks whenever possible. There are various pay and display car parks around the hospital. Parking for Blue Badge Holders is free of charge in any of the parking spaces (apart from the 15 minute drop-off spaces) as long as the Blue Badge is correctly displayed. There are drop-off spaces located outside the main entrance of the Bristol Royal Infirmary, Emergency Department, Royal Hospital for Children, Haematology & Oncology Centre, Bristol Heart Centre and St Michael's Hospital. The Bristol Haematology and Oncology Centre offer concessionary parking for some patients.
  • By Bus View
    • Several local bus routes serve the hospital site. They are the 3X, 13, 72a, U1, U1e and the X7. The bus stop is located on Upper Maudlin Street to the right of the main hospital entrance and along Horfield Road. There is a free shuttle bus service is provided for patients, staff and visitors which stops outside the Bristol Royal Infirmary Building. The circular route includes Bristol Temple Meads Station and various hospital sites.
    • There is not an onsite bus stop.
  • By Train View
    • Bristol Temple Meads is approximately 1 mile (25 minute walk) from the hospital. The HUBS free hospital shuttle bus runs frequently from Bristol Temple Meads to all hospital sites. There are also several taxi services which run from the station.
  • Useful Links View

Hospital Parking (Pay and Display and Blue Badge Bays)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located in front of the Bristol Haematology and Oncology Centre.
    • The car park type is open air/surface.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 2 designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 256cm x 465cm (8ft 5in x 15ft 3in).
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is not a designated drop-off point.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located throughout the car park.
    • Payment signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
    • Payment machines are located throughout the car park.
    • There is not a payment machine at a convenient height for wheelchair users.
    • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
    • To see the hospital parking charges please click here (opens new tab).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 7m (7yd 1ft) from the Bristol Haematology & Oncology Centre - Zone D main entrance.
  • Comments View
    • Part of the car park is sheltered and the rest is open air.
    • There are two height restriction barriers to access the sheltered parking, as shown in photographs 11 and 12.
    • One height is 290cm and the other one is 190cm.
    • There are three bays opposite the main entrance which are reserved for phlebotomy patients only, as shown in photographs 13 and 14.

Getting To (Cancer Information and Support Centre)

  • The Cancer Information and Support Centre is/are located on level 4.
  • Access to the Cancer Information and Support Centre is via the Bristol Haematology & Oncology Centre - Zone D main entrance.
  • Enter via the Bristol Haematology & Oncology Centre - Zone D main entrance and the Cancer Information and Support Centre will on your left hand side.
  • There is step free access to the Cancer Information and Support Centre.
  • The Cancer Information and Support Centre is approximately 2m from the Bristol Haematology & Oncology Centre - Zone D main entrance.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

Outside Access (Bristol Haematology and Oncology Centre - Zone D Main Entrance)

  • Entrance Details View
    • This information is for the entrance located at the front of the Bristol Haematology and Oncology Centre, on level 4.
    • The entrance area/door is clearly signed.
    • There is step free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • There is not a bell/buzzer.
    • There is an intercom.
    • The height of the intercom is 130cm (4ft 3in).
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 67cm (2ft 2in).
    • There is a door release button when exiting.
    • The height of the door release button is 110cm (3ft 7in).
    • Standard manual wheelchairs are available for people to borrow at this entrance.
    • The main door(s) open(s) automatically (towards you).
    • The automatic door(s) is/are push pad activated.
    • The door(s) is/are double width.
    • The width of the door opening is 152cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 163cm.
  • Comments View
    • At this entrance there is a screening area (photograph 12) which patients must head to first before they go to reception.
    • This entrance gives direct access to level 4.
    • There is also a revolving door to the right of the Bristol Haematology and Oncology Centre - Zone D main entrance.
    • The height of the button to slow the revolving door down is 87cm.
    • There is a very easy incline in front of the main entrance.

Opening Times (Cancer Information and Support Centre)

  • Monday 08:30 - 16:30.
  • Tuesday 08:30 - 16:30.
  • Wednesday 08:30 - 16:30.
  • Thursday 08:30 - 16:30.
  • Friday 08:30 - 16:30.
  • Saturday Closed.
  • Sunday Closed.

Room / Area (Quiet Room)

  • There is / are 1 room(s) / area(s) available.
  • The name / number of the room / area surveyed was; Quiet Room.
  • The room / area is approximately 5m from the Bristol Haematology & Oncology Centre - Zone D main entrance.
  • There is level access to the room / area.
  • There is a/are door(s) into the room / area.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are easy to open.
  • The width of the door opening is 76cm (2ft 6in).
  • The type of flooring is carpet.
  • There is not room for a wheelchair user to manoeuvre.
  • There is not a bed / couch.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not height adjustable.
  • All chairs have armrests available.
  • No tables are permanently fixed.
  • There is not a hearing assistance system.
  • The room / area does not have background music playing.
  • There is not a red flashing fire alarm beacon within the room / area.
  • Lighting levels are good.

Room / Area (The Pod)

  • There is / are 1 room(s) / area(s) available.
  • The name / number of the room / area surveyed was; The Pod.
  • The room / area is approximately 6m from the Bristol Haematology & Oncology Centre - Zone D main entrance.
  • There is level access to the room / area.
  • There is not a/are not door(s) into the room / area.
  • The type of flooring is vinyl/laminate.
  • There is not room for a wheelchair user to manoeuvre.
  • There is not a bed / couch.
  • There is a chair.
  • All chairs are permanently fixed.
  • The chair(s) is not/are not height adjustable.
  • There are no chairs with armrests available.
  • There is not a hearing assistance system.
  • The room / area does not have background music playing.
  • There is not a red flashing fire alarm beacon within the room / area.
  • Lighting levels are varied.

Room / Area (Headstart Shop)

  • There is / are 1 room(s) / area(s) available.
  • The name / number of the room / area surveyed was; Shop.
  • The room / area is approximately 4m from the Bristol Haematology & Oncology Centre - Zone D main entrance.
  • There is level access to the room / area.
  • There is not a/are not door(s) into the room / area.
  • The type of flooring is vinyl/laminate.
  • There is not room for a wheelchair user to manoeuvre.
  • There is not a bed / couch.
  • There is not a chair.
  • There is not a hearing assistance system.
  • The room / area does not have background music playing.
  • There is not a red flashing fire alarm beacon within the room / area.
  • Lighting levels are good.

Location of Toilet/Changing Facilities (Bristol Haematology and Oncology Centre - Zone D)

  • Accessible toilet facilities are located on level 4, ahead from the Bristol Haematology and Oncology Centre - Zone D main entrance.
  • Female and male standard toilet facilities are located on level 4, ahead from the Bristol Haematology and Oncology Centre - Zone D main entrance.

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