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Cancer Information and Support Centre

Bristol Haematology and Oncology Centre, Horfield Road, Bristol, BS2 8ED

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Access Guide

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Getting To (Cancer Information and Support Centre)

  • The most accessible route from the Bristol Haematology and Oncology Centre - Zone D parking has a very easy slope, uneven surfaces and a pedestrian crossing.
  • Access to the Cancer Information and Support Centre is via the Bristol Haematology and Oncology Centre - Zone D entrance.
  • There is not a drop-off point at this entrance.
  • The Cancer Information and Support Centre is located on Level 4 of Zone D.
  • The Cancer Information and Support Centre is approximately 3m from the Bristol Haematology and Oncology Centre - Zone D entrance.
  • From the Zone D entrance, turn left and the Cancer Information and Support Centre is directly ahead.
  • Internally the most accessible route has step-free level access.
  • Some flooring along the route is shiny.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • View more information on getting to and around the hospital (opens new tab).

Parking (Bristol Haematology and Oncology Centre - Zone D)

  • Car Park View
    • The car park is located in front and to the side of the Bristol Haematology and Oncology Centre - Zone D entrance.
    • The car park is open air/surface and sheltered.
    • The car park surface consists of tarmac and block paving.
    • The height of the restriction barrier is 190cm.
    • There are 2 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked and signposted.
    • The surveyed Blue Badge parking bay dimensions are 230cm (width) x 476cm (depth).
    • The hatched/marked zones vary between bays.
    • The width of the marked zone is 129cm.
    • The dimensions of the designated Blue Badge parking bays vary in size.
    • The nearest designated bay is 20m from the Bristol Haematology and Oncology Centre - Zone D entrance.
    • The most accessible route from the Blue Badge parking has a very easy slope, uneven surfaces and a pedestrian crossing.
  • Charges and Restrictions View
    • This car park is for visitors and Blue Badge holders only.
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • Free parking for Blue Badge holders is restricted to 4 hours.
    • Clearly presented parking signs are available.
    • Payment machines are located close to the Blue Badge parking bays.
    • There is not a payment machine with controls at a suitable height for a wheelchair user.
    • View information on parking policies/charges (opens new tab).
  • Drop-off Point View
    • There is not a designated drop-off point available.
  • On-street Parking View
    • On-street standard parking is available.

Entrance (Bristol Haematology and Oncology Centre - Zone D)

  • This entrance is located to the south-west of the hospital site, to the left of the revolving doors.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is not clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a very easy slope at the entrance.
  • There is an intercom at a height of 127cm.
  • There is a key fob/card reader at a height of 126cm.
  • The height of the hand sanitiser is 108cm.
  • There are double automatic doors at this entrance.
  • The doors open towards you.
  • There is a push pad at a height of 83cm.
  • The width of the opening is 154cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low visual contrast.
  • There is a push pad or push button to exit at a height of 111cm.
  • There is a second set of double manual doors.
  • The second set of doors are permanently held open.
  • The width of the opening is 166cm.
  • There is a small lip on the threshold of the opening.
  • The second set of doors have a high visual contrast.
  • There is step-free level access as you enter.
  • The entrance gives access to Level 4.

Department / Service (Cancer Information and Support Centre)

  • Location and Access View
    • The Cancer Information and Support Centre is located in the Zone D entrance lobby, on Level 4.
    • View information on opening times.
    • There is step-free level access into this area.
    • The height of the hand sanitiser is 75cm.
  • Getting Around View
    • There is step-free level access throughout.
    • Access throughout may include narrow walkways.
    • Some flooring is shiny.
    • The walls and floor have a high visual contrast.
    • There may be background noise in this area.
    • Signage is clearly visible with high contrasting colours.
    • Lighting levels vary due to the size of the space.
  • Facilities and Services View
    • There is 1 consultation/medical room available.
    • Seating available in this area includes: benches.
    • Furniture available in this area includes: booths.
    • The seating is fixed.
    • There is not a hearing assistance system.
    • The nearest toilet with adaptations is located on the Level 4 corridor, adjacent to the lifts .

Consultation / Medical Room (Patient Meeting Room)

  • There is 1 consultation/medical room available.
  • The room surveyed was; Patient Meeting Room.
  • The room is located centrally in the Cancer Information and Support Centre.
  • The most accessible route to the room has step-free level access.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door is permanently held open.
  • The width of the opening is 77cm.
  • There is step-free level access throughout the room.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs with armrests and sofas.
  • Furniture available in the room includes: coffee tables and desks.
  • There is not a hearing assistance system.
  • There may be background noise in this room.
  • Lighting levels were even at the time of the survey.

Room (Headstart Room)

  • The room is located to the rear left of the Cancer Information and Support Centre.
  • The distance from the Bristol Haematology and Oncology Centre - Zone D entrance is 5m.
  • The most accessible route to the room has step-free level access.
  • There is step-free level access into the room.
  • The width of the opening is 132cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Seating Area (Booth)

  • Location and Access View
    • The seating area is located to the left from the Bristol Haematology and Oncology Centre - Zone D entrance.
    • The most accessible route has step-free level access.
    • There is step-free level access into this area.
    • The width of the opening is 88cm.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The walls and floor have a medium visual contrast.
    • Seating available in this area includes: benches.
    • The chairs are fixed.
    • There is no (or very little) background noise in this area.
    • Lighting levels were low at the time of the survey.