You are on Getting To The Hospital (Bristol Haematology and Oncology Centre). Skip to the next section.

Getting To The Hospital (Bristol Haematology and Oncology Centre)

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• By Road View
  • Bristol Haematology and Oncology Centre is located on Horfield Road in the centre of the city. The postcode to use for the Sat-Nav is BS2 8ED. From the west of the city, Bristol Haematology and Oncology Centre can be accessed via several routes from the A370, A369 and the A4. From the east of the city, the main route to the hospital is from the M32, A4032 and the A4044.
  • On-site parking is very limited and all patients and visitors are encouraged to use public transport or nearby public car parks whenever possible. There are various pay and display car parks around the hospital. Parking for Blue Badge Holders is free of charge in any of the parking spaces (apart from the 15 minute drop-off spaces) as long as the Blue Badge is correctly displayed. There are drop-off spaces located outside the main entrance of the Bristol Royal Infirmary, Emergency Department, Royal Hospital for Children, Haematology & Oncology Centre, Bristol Heart Centre and St Michael's Hospital. The Bristol Haematology and Oncology Centre offer concessionary parking for some patients.
• By Bus View
  • Several local bus routes serve the hospital site. They are the 3X, 13, 72a, U1, U1e and the X7. The bus stop is located on Upper Maudlin Street to the right of the main hospital entrance and along Horfield Road. There is a free shuttle bus service is provided for patients, staff and visitors which stops outside the Bristol Royal Infirmary Building. The circular route includes Bristol Temple Meads Station and various hospital sites.
  • There is not an onsite bus stop.
• By Train View
  • Bristol Temple Meads is approximately 1 mile (25 minute walk) from the hospital. The HUBS free hospital shuttle bus runs frequently from Bristol Temple Meads to all hospital sites. There are also several taxi services which run from the station.
• Useful Links View
  • For the map to show parking areas please click on the link below.
  • To view the web page described above click here (opens in new tab).
  • For the route from Bristol Temple Meads train station to the hospital please click on the link below.
  • To view the web page described above click here (opens in new tab).
  • For information on bus times and routes provided by First Group please click on the link below.
  • To view the web page described above click here (opens in new tab).
  • For the timetable for the free shuttle bus service please click on the link below.
  • To view the web page described above click here (opens in new tab).

You are on Hospital Parking (Pay and Display and Blue Badge Bays). Skip to the next section.

Hospital Parking (Pay and Display and Blue Badge Bays)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located in front of the Bristol Haematology and Oncology Centre.
  • The car park type is open air/surface.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 2 designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 256cm x 465cm (8ft 5in x 15ft 3in).
  • There is a 120cm hatched zone around the Blue Badge parking bay(s).
  • The dimensions of other designated Blue Badge parking bay(s) vary in size.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is not a designated drop-off point.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located throughout the car park.
  • Payment signs do make it clear if parking charges apply to Blue Badge holders.
  • Parking is free for Blue Badge holders.
  • Payment machines are located throughout the car park.
  • There is not a payment machine at a convenient height for wheelchair users.
  • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
  • To see the hospital parking charges please click here (opens new tab).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • The hospital entrance is clearly visible from the car park.
  • The nearest designated Blue Badge parking bay is approximately 7m (7yd 1ft) from the Bristol Haematology & Oncology Centre - Zone D main entrance.
• Comments View
  • Part of the car park is sheltered and the rest is open air.
  • There are two height restriction barriers to access the sheltered parking, as shown in photographs 11 and 12.
  • One height is 290cm and the other one is 190cm.
  • There are three bays opposite the main entrance which are reserved for phlebotomy patients only, as shown in photographs 13 and 14.

You are on Getting To (Outpatients - D501). Skip to the next section.

Getting To (Outpatients - D501)

• Outpatients - D501 is/are located on level 5.
• Access to Outpatients - D501 is via the Outpatients - D501 main entrance.
• Enter via the Outpatients - D501 main entrance and follow the corridor past the Outpatients - D501 main reception on your right hand side until you reach the lift lobby. Take the lift up to level 5. As you exit the lift, turn right and the entrance to D501 - D505 will be in front of you. Proceed through the entrance to Outpatients - D501.
• There is step free access, via lift, to Outpatients - D501.
• Outpatients - D501 is approximately 2m from the lifts 9 & 10.
• There are not resting areas along the route.
• Wayfinding signage is provided.
• Dementia friendly signage is not provided.
• There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

You are on Outside Access (Bristol Haematology and Oncology Centre - Zone D Main Entrance). Skip to the next section.

Outside Access (Bristol Haematology and Oncology Centre - Zone D Main Entrance)

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• Entrance Details View
  • This information is for the entrance located at the front of the Bristol Haematology and Oncology Centre, on level 4.
  • The entrance area/door is clearly signed.
  • There is step free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • There is not a bell/buzzer.
  • There is an intercom.
  • The height of the intercom is 130cm (4ft 3in).
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 67cm (2ft 2in).
  • There is a door release button when exiting.
  • The height of the door release button is 110cm (3ft 7in).
  • Standard manual wheelchairs are available for people to borrow at this entrance.
  • The main door(s) open(s) automatically (towards you).
  • The automatic door(s) is/are push pad activated.
  • The door(s) is/are double width.
  • The width of the door opening is 152cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 163cm.
• Comments View
  • At this entrance there is a screening area (photograph 12) which patients must head to first before they go to reception.
  • This entrance gives direct access to level 4.
  • There is also a revolving door to the right of the Bristol Haematology and Oncology Centre - Zone D main entrance.
  • The height of the button to slow the revolving door down is 87cm.
  • There is a very easy incline in front of the main entrance.

You are on Other Floors. Skip to the next section.

Other Floors

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• Stairs View
  • Signs indicating the location of the stairs are clearly visible from the entrance.
  • There are manual, double doors which may be difficult to open to enter and exit the stairwell on all floors.
  • The floors which are accessible by stairs are 1, 2, 3, 4, 5, 6, 7 and 8.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor of the building are not provided on landings.
  • The lighting levels are good.

You are on Lift (Lifts 9 and 10). Skip to the next section.

Lift (Lifts 9 and 10)

• There is a lift for public use.
• The lift is located ahead from the Bristol Haematology and Oncology Centre - Zone D main entrance.
• Signs indicating the location of this lift are clearly visible from the entrance.
• The lift is approximately 13m (14yd 8in) from the Bristol Haematology and Oncology Centre - Zone D main entrance.
• The lift is a standard lift.
• Staff do not need to be notified for use of the lift.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is good.
• The colour contrast between the external lift control plate and the wall is good.
• The clear door width is 108cm (3ft 7in).
• The dimensions of the lift are 184cm x 114cm (6ft x 3ft 9in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing assistance system.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is moderate to good.

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• Comments View
  • Lift 9 has access to levels 2, 3, 4, 5, 6, 7 and 8.
  • Lift 10 has access to levels 1, 2, 3, 4, 5, 6, 7 and 8.

You are on Entrance (D501 - D505). Skip to the next section.

Entrance (D501 - D505)

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• Entrance Details View
  • This information is for the entrance located on level 5.
  • The entrance area/door is clearly signed with the name of the service/department.
  • There is step free access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is not a hand sanitiser.
  • There is not a door release button when exiting.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 168cm.

You are on Reception (Outpatients - D501). Skip to the next section.

Reception (Outpatients - D501)

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• Reception View
  • The reception point is located ahead from the D501 - D505 entrance.
  • The reception point is approximately 5m (5yd 1ft) from the D501 - D505 entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is low (76cm or lower) .
  • There is not sufficient space to write or sign documents on the counter.
  • The counter is staffed.
  • There is not a hearing assistance system.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • The type of flooring is vinyl/laminate.
  • There is sufficient space for a wheelchair user to use the waiting area.
  • There is a mixture of seating with and without armrests.
  • The waiting room / area does have background music playing.
  • There is not a red flashing fire alarm beacon within the waiting room / area.
  • There is a television.
  • Subtitles are available.
  • Vending machines are available.
  • A water dispenser is available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are good.

You are on Inside Access (Outpatients - D501). Skip to the next section.

Inside Access (Outpatients - D501)

• There is level access once inside.
• There is not a hearing assistance system.
• This venue does not play background music.
• Motorised scooters are allowed in public parts of the venue.
• Wayfinding signage is not available.
• No Braille signage is available.
• No tactile signage is available.
• No pictorial signage is available.
• Dementia friendly signage is not provided.
• The type of flooring in walkways and corridors is vinyl/laminate.
• There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
• The lighting levels are good.

You are on Consultation / Treatment Room (Treatment Rooms). Skip to the next section.

Consultation / Treatment Room (Treatment Rooms)

• There is / are 12 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Room 1.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) may be difficult to open.
• The width of the door opening is 75cm (2ft 6in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist can be brought in from another department.
• There is not sufficient space next to the bed/couch for a mobile hoist to operate.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• All chairs have armrests available.
• All tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

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• Comments View
  • Room 9 is bigger and has more space to manoeuvre as shown in photographs 5, 6, 7 and 8.
  • The width of the door is 86cm.

You are on Consultation / Treatment Room (Observation Room). Skip to the next section.

Consultation / Treatment Room (Observation Room)

• There is / are 2 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Observation Room 2.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) may be difficult to open.
• The width of the door opening is 80cm (2ft 7in).
• The type of flooring is vinyl/laminate.
• There is not room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• All chairs have armrests available.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

You are on Consultation / Treatment Room (Blood Room). Skip to the next section.

Consultation / Treatment Room (Blood Room)

• There is / are 1 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Blood Room.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width with a locked extension leaf.
• The door(s) is/are permanently held open.
• The width of the door opening is 83cm (2ft 9in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is/are height adjustable.
• All chairs have armrests available.
• All tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

You are on Consultation / Treatment Room (Injection Room). Skip to the next section.

Consultation / Treatment Room (Injection Room)

• There is / are 1 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Room 7.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) may be difficult to open.
• The width of the door opening is 86cm (2ft 10in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is/are height adjustable.
• All chairs have armrests available.
• Some tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

You are on Accessible Toilet(s). Skip to the next section.

Accessible Toilet(s)

• There is not an/are not accessible toilet(s) available.
• The nearest accessible toilet(s) is/are located in the Chemotherapy Day Unit waiting area.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The female toilet is located at the rear of Outpatients - D501.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 25m from the D501 - D505 entrance.
  • There is pictorial and written text signage on or near the toilet door.
  • The colour contrast between the external toilet door(s) and wall(s) is good.
  • The colour contrast between the internal toilet door(s) and wall(s) is good.
  • The colour contrast between the walls and floor is good.
  • The toilet seats have a good colour contrast.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 73cm.
  • The wash basin(s) tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The wall fixed soap dispenser is located above the wash basin.
  • Lighting levels are good.
• Toilet Facilities 2 View
  • The male toilet is located at the rear of Outpatients - D501.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 25m from the D501 - D505 entrance.
  • There is pictorial and written text signage on or near the toilet door.
  • The colour contrast between the external toilet door(s) and wall(s) is good.
  • The colour contrast between the internal toilet door(s) and wall(s) is good.
  • The colour contrast between the walls and floor is good.
  • Toilet seats do not have a good colour contrast.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 86cm.
  • The wash basin(s) tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The wall fixed soap dispenser is located above the wash basin.
  • Lighting levels are good.
• Comments View
  • The door to access the standard toilets is single, heavy and open towards you (pull) as shown in photograph 1.
  • The width of the door is 86cm.

You are on Location of Toilet/Changing Facilities (Bristol Haematology and Oncology Centre - Zone D). Skip to the next section.

Location of Toilet/Changing Facilities (Bristol Haematology and Oncology Centre - Zone D)

• Accessible toilet facilities are located on level 4, ahead from the Bristol Haematology and Oncology Centre - Zone D main entrance.
• Female and male standard toilet facilities are located on level 4, ahead from the Bristol Haematology and Oncology Centre - Zone D main entrance.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• Bristol Haematology & Oncology Centre link (new tab) - click here.