Access Guide
Getting To (Outpatients - D501)
- The most accessible route from the Blue badge parking has a very easy slope, uneven surfaces and a pedestrian crossing.
- Access to Outpatients - D501 is via the Bristol Haematology and Oncology Centre - Zone D entrance.
- There is not a drop-off point at this entrance.
- Outpatients - D501 is located on Level 5.
- Outpatients - D501 is approximately 3m from the main lifts - 9 and 10.
- Enter the building via the Bristol Haematology and Oncology Centre - Zone D entrance.
- Enter the corridor ahead and to the left of the main reception to the lifts.
- Take a lift up to Level 5.
- Exit the lift and Outpatients - D501 will be located immediately to the right.
- Internally the most accessible route has step-free level access, a lift and doors permanently held open.
- Some flooring along the route is shiny.
- There are resting areas along the route.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- The following toilet facilities are available along the route; a toilet with adaptations (with left hand transfer) and standard toilets.
- View more information on getting to and around the hospital (opens new tab).
Parking (Bristol Haematology and Oncology Centre - Zone D)
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Car Park
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- The car park is located in front and to the side of the Bristol Haematology and Oncology Centre - Zone D entrance.
- The car park is open air/surface and sheltered.
- The car park surface consists of tarmac and block paving.
- The height of the restriction barrier is 190cm.
- There are 2 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked and signposted.
- The surveyed Blue Badge parking bay dimensions are 230cm (width) x 476cm (depth).
- The hatched/marked zones vary between bays.
- The width of the marked zone is 129cm.
- The dimensions of the designated Blue Badge parking bays vary in size.
- The nearest designated bay is 20m from the Bristol Haematology and Oncology Centre - Zone D entrance.
- The most accessible route from the Blue Badge parking has a very easy slope, uneven surfaces and a pedestrian crossing.
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Charges and Restrictions
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- This car park is for visitors and Blue Badge holders only.
- Parking is not free for all users.
- Parking is free for Blue Badge holders.
- Free parking for Blue Badge holders is restricted to 4 hours.
- Clearly presented parking signs are available.
- Payment machines are located close to the Blue Badge parking bays.
- There is not a payment machine with controls at a suitable height for a wheelchair user.
- View information on parking policies/charges (opens new tab).
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Drop-off Point
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- There is not a designated drop-off point available.
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On-street Parking
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- On-street standard parking is available.
Entrance (Bristol Haematology and Oncology Centre - Zone D)
- This entrance is located to the south-west of the hospital site, to the left of the revolving doors.
- The approach to the entrance has uneven surfaces.
- The entrance area is not clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a very easy slope at the entrance.
- There is an intercom at a height of 127cm.
- There is a key fob/card reader at a height of 126cm.
- The height of the hand sanitiser is 108cm.
- There are double automatic doors at this entrance.
- The doors open towards you.
- There is a push pad at a height of 83cm.
- The width of the opening is 154cm.
- There is a small lip on the threshold of the opening.
- The doors have a low visual contrast.
- There is a push pad or push button to exit at a height of 111cm.
- There is a second set of double manual doors.
- The second set of doors are permanently held open.
- The width of the opening is 166cm.
- There is a small lip on the threshold of the opening.
- The second set of doors have a high visual contrast.
- There is step-free level access as you enter.
- The entrance gives access to Level 4.
Lift (Main Lifts - 9 and 10)
- The lift surveyed is located ahead and to the left after passing reception.
- The distance from the Bristol Haematology and Oncology Centre - Zone D entrance is 20m.
- The most accessible route to the lift has step-free level access and doors permanently held open.
- Levels 1 to 8 are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings and a high visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 102cm.
- The internal dimensions of the lift are 196cm (width) x 120cm (depth).
- The internal lift control buttons have tactile markings and a high visual contrast.
- The majority of the internal controls are at a suitable height for a wheelchair user.
- Internally the lift has: a mirror to aid reversing and a visual floor indicator.
- Lighting levels were even at the time of the survey.
- There are other lifts available at this location which are of a similar size.
Department / Service (Outpatients - D501)
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Location and Access
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- Outpatients - D501 is located on Level 5.
- There is no signage on or near the door.
- There is step-free level access into this area.
- There are double manual doors with a high visual contrast.
- The doors are permanently held open.
- The width of the opening is 169cm.
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Getting Around
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- There is step-free level access throughout.
- Access throughout may include narrow walkways.
- The flooring is shiny.
- The walls and floor have a high visual contrast.
- There is background noise in this area which varies depending on the time of day.
- Wayfinding signage is not provided.
- Signage is clearly visible with high contrasting colours.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
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Facilities and Services
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- There are 10+ consultation/medical rooms available.
- Seating available in this area includes: chairs with armrests, chairs without armrests and bariatric chairs with armrests.
- There is a clearly signed portable hearing assistance system.
- The hearing assistance system was tested, however it was not working at the time of the survey.
- The following facilities are available for patients: standard toilets.
- The nearest toilet with adaptations is located on Level 4, opposite the lift.
Reception (Outpatients - D501)
- The reception is located ahead as you enter the department.
- The distance from the Outpatients - D501 entrance is 8m.
- There is step-free level access to reception.
- The height of the reception desk is 73cm.
- There is a clearly signed portable hearing assistance system.
- The hearing assistance system was tested, however it was not working at the time of the survey.
- The height of the touchscreen display ranges from 80cm to 121cm from the floor.
- The touchscreen has a high contrast mode available.
- There is background noise in this area which varies depending on the time of day.
- Some flooring is shiny.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs with armrests, chairs without armrests and bariatric chairs with armrests.
Consultation / Medical Room (Room 1)
- There are 10+ consultation/medical rooms available.
- The room surveyed was; Room 1.
- The room is located to the right of reception.
- The most accessible route to the room has step-free level access.
- There is numbered signage on or near the door.
- There is step-free level access into the room.
- The height of the hand sanitiser is 134cm.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The door requires effort to open.
- The width of the opening is 75cm.
- There is step-free level access throughout the room.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- The treatment table is free standing and height adjustable.
- The length of the treatment table is 176cm.
- Seating available in the room includes: chairs with armrests.
- Furniture available in the room includes: desks.
- Some furniture is fixed.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
Seating Area (Injection Room Subwait)
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Location and Access
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- The Injection room sub-wait is located on the right at the rear of the department.
- The most accessible route has step-free level access.
- There is step-free level access into this area.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Some flooring is shiny.
- Seating available in this area includes: chairs with armrests.
- There is background noise in this area which varies depending on the time of day.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Consultation / Medical Room (Injection Room)
- There is 1 consultation/medical room available.
- The room surveyed was; Injection room.
- The room is located in the sub wait area.
- The most accessible route to the room has step-free level access.
- There is no signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The door requires effort to open.
- The width of the opening is 87cm.
- There is step-free level access throughout the room.
- There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs with armrests.
- Furniture available in the room includes: desks.
- Some furniture is fixed.
- There is not a hearing assistance system.
- There may be background noise in this room.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Standard Toilet Facilities
- The shared standard toilet facilities were surveyed.
- The toilets are located just off the Injection Room sub-wait area.
- The distance from the Outpatients - D501 entrance is 42m.
- The most accessible route has step-free level access and narrow walkways.
- There is step-free level access into the toilets.
- There is written text signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The door requires effort to open.
- The width of the door opening is 87cm.
- Internally the door has a high visual contrast.
- There is a wash basin, a wall mounted soap dispenser and a wall mounted towel dispenser available.
- The wash basin has a lever mixer tap.
- Lighting levels were even at the time of the survey.