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Outpatients - C503

Bristol Heart Institute, Terrell Street, Bristol, BS2 8ED

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Access Guide

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Getting To (Outpatients - C503)

  • The most accessible route from the Blue Badge parking has a steep ramp or slope, a dropped kerb with tactile paving, bollards and a pedestrian crossing.
  • Access to Outpatients - C503 is via the Zone C entrance.
  • There is a drop-off point at this entrance.
  • Outpatients - C503 is located on Level 5 in Zone C.
  • Outpatients - C503 is approximately 64m from the Zone C entrance.
  • Enter the hospital via the Zone C entrance.
  • Proceed through the atrium keeping to the right of the staircase.
  • Outpatients - C503 will then be directly ahead.
  • Internally the most accessible route has step-free level access.
  • Some flooring along the route is shiny.
  • There are resting areas along the route.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • View more information on getting to and around the hospital (opens new tab).

Parking (Zone C Entrance - Accessible Parking and Drop Off)

  • Car Park View
    • The car park is located on the right of the Zone C entrance.
    • The car park is sheltered.
    • The car park surface consists of tarmac and block paving.
    • There are 5 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked and signposted.
    • The surveyed Blue Badge parking bay dimensions are 283cm (width) x 500cm (depth).
    • The hatched/marked zones vary between bays.
    • The width of the marked zone is 120cm.
    • The nearest designated bay is 35m from the Zone C entrance.
    • The most accessible route from the Blue Badge parking has a steep ramp or slope, bollards and a pedestrian crossing.
    • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • This car park is for Blue Badge holders only.
    • Parking is free for Blue Badge holders.
    • Free parking for Blue Badge holders is restricted to 4 hours.
    • Clearly presented parking signs are available.
    • Payment machines are located inside the main building.
    • There is not a payment machine with controls at a suitable height for a wheelchair user.
    • View information on parking policies/charges (opens new tab).
    • Blue Badge holders must scan their blue badge at the payment machine.
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located on the left of the Zone C entrance.
    • There is a dropped kerb without tactile paving from the drop-off point.

Entrance (Zone C Entrance)

  • This entrance is located at the west end of the hospital.
  • The approach to the entrance has bollards.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The slope has a steep gradient.
  • There is an intercom at a height of 114cm.
  • There is a key fob/card reader at a height of 110cm.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 137cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low visual contrast.
  • There is a second set of double automatic doors.
  • The second set of doors open by sliding.
  • The width of the opening is 149cm.
  • The second set of doors have a low visual contrast.
  • There is step-free level access as you enter.
  • This entrance gives access to Level 5.

Department / Service (Outpatients - C503)

  • Location and Access View
    • Outpatients - C503 is located on Level 5 in Zone C.
    • There is step-free level access into this area.
  • Getting Around View
    • There is step-free level access throughout.
    • Some flooring is shiny.
    • The walls and floor have a high visual contrast.
    • There is background noise in this area.
    • Wayfinding signage is provided.
    • Signage is clearly visible with high contrasting colours.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • Facilities and Services View
    • There are 10+ consultation/medical rooms available.
    • Seating available in this area includes: chairs with armrests and chairs without armrests.
    • Furniture available in this area includes: coffee tables.
    • Some seating is fixed.
    • There is not a hearing assistance system.
    • The hoist is mobile.
    • The following facilities are available for patients: a toilet with adaptations and standard toilets.

Toilet and Changing Facilities (Outpatients - C503)

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located along the left hand corridor, after passing reception.
    • The toilet with adaptations has a right hand transfer space.
    • The shared step-free standard toilet facilities are located along the left hand corridor, after passing reception.

Reception (Outpatients - C503)

  • The reception is located ahead as you enter the open plan Outpatients area.
  • The distance from the start of the Outpatients area is 8m.
  • There is step-free level access to reception.
  • The height of the reception desk is 108cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 74cm.
  • The reception has patterned/distracting backgrounds.
  • There is not a hearing assistance system.
  • The height of the touchscreen display ranges from 81cm to 122cm from the floor.
  • The touchscreen has a high contrast mode available.
  • There is background noise in this area.
  • Some flooring is shiny.
  • Lighting levels were even at the time of the survey.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests and chairs without armrests.
  • Furniture available in this area includes: coffee tables.
  • Some seating is fixed.

Consultation / Medical Room (Stress Echo)

  • There is 1 consultation/medical room available.
  • The room surveyed was; Stress Echo.
  • The room is located at the far end of the left hand corridor.
  • The most accessible route to the room has step-free level access.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The door is easy to open.
  • The width of the opening is 94cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 180cm.
  • Seating available in the room includes: chairs without armrests.
  • Furniture available in the room includes: desks.
  • Some furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Consultation / Medical Room (Clinical Room)

  • There is 1 consultation/medical room available.
  • The room surveyed was; Clinical Room.
  • The room is located along the left hand corridor.
  • The most accessible route to the room has step-free level access.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The door is easy to open.
  • The width of the opening is 84cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs with armrests.
  • Furniture available in the room includes: desks.
  • The furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Consultation / Medical Room (Echocardiography)

  • There are 2 consultation/medical rooms available.
  • The room surveyed was; Echocardiography.
  • The room is located along the left hand corridor.
  • The most accessible route to the room has step-free level access.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • The height of the hand sanitiser is 110cm.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The door is easy to open.
  • The width of the opening is 93cm.
  • There is step-free level access throughout the room.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 206cm.
  • Seating available in the room includes: chairs without armrests.
  • Furniture available in the room includes: desks.
  • Some furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Consultation / Medical Room (Treatment Room)

  • There are 10+ consultation/medical rooms available.
  • The room surveyed was; Treatment Room.
  • The room is located along the right hand corridor.
  • The most accessible route to the room has step-free level access.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The door is easy to open.
  • The width of the opening is 97cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 180cm.
  • Furniture available in the room includes: desks.
  • Some furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Toilet with Adaptations (Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located along the left hand corridor after passing reception.
    • The distance from the start of the Outpatients area is 18m.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is tactile, pictorial and written text signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The door is easy to open.
    • The width of the door opening is 87cm.
    • The door has a locking handle.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 160cm (width) x 207cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 93cm (from the side of the toilet pan).
    • There is a spatula flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 47cm from the floor.
    • The toilet seat has a high visual contrast.
    • The toilet has a padded backrest.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a low visual contrast.
    • The toilet roll holder is 91cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 72cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a medium visual contrast.
    • The soap dispenser is 126cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a medium visual contrast.
    • The towel dispenser is 118cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a full length mirror.
    • There is an unobstructed shelf.
    • The shelf meets the AccessAble criteria for Stoma Friendly Toilets.
    • The cubicle has a sanitary bin and a pedal bin.
    • There are multiple coat hooks.
    • The coat hooks are 159cm from the floor.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.