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Ward C708

Bristol Heart Institute, Terrell Street, Bristol, BS2 8ED

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Access Guide

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Getting To (Ward C708)

  • The most accessible route from the Zone C Blue Badge parking has a steep ramp or slope, a dropped kerb, bollards and a pedestrian crossing.
  • Access to Ward C708 is via the Zone C entrance.
  • There is a drop-off point at this entrance.
  • Ward C708 is located on level 7 of Zone C.
  • Ward C708 is approximately 12m from the lift.
  • From the main Zone C entrance, proceed through the lobby, past the central staircase to the lifts located on the left.
  • Take the lift to Level 7.
  • Exit the left, turn right and go through the automatic double doors.
  • The entrance to Ward C708 is on the left.
  • Internally the most accessible route has step-free level access, a lift and automatic doors.
  • Some flooring along the route is shiny.
  • There are resting areas along the route.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The following toilet facilities are available along the route; a toilet with adaptations (with right hand transfer) and standard toilets.
  • View more information on getting to and around the hospital (opens new tab).

Parking (Zone C Entrance - Accessible Parking and Drop Off)

  • Car Park View
    • The car park is located on the right of the Zone C entrance.
    • The car park is sheltered.
    • The car park surface consists of tarmac and block paving.
    • There are 5 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked and signposted.
    • The surveyed Blue Badge parking bay dimensions are 283cm (width) x 500cm (depth).
    • The hatched/marked zones vary between bays.
    • The width of the marked zone is 120cm.
    • The nearest designated bay is 35m from the Zone C entrance.
    • The most accessible route from the Blue Badge parking has a steep ramp or slope, bollards and a pedestrian crossing.
    • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • This car park is for Blue Badge holders only.
    • Parking is free for Blue Badge holders.
    • Free parking for Blue Badge holders is restricted to 4 hours.
    • Clearly presented parking signs are available.
    • Payment machines are located inside the main building.
    • There is not a payment machine with controls at a suitable height for a wheelchair user.
    • View information on parking policies/charges (opens new tab).
    • Blue Badge holders must scan their blue badge at the payment machine.
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located on the left of the Zone C entrance.
    • There is a dropped kerb without tactile paving from the drop-off point.

Entrance (Zone C Entrance)

  • This entrance is located at the west end of the hospital.
  • The approach to the entrance has bollards.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The slope has a steep gradient.
  • There is an intercom at a height of 114cm.
  • There is a key fob/card reader at a height of 110cm.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 137cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low visual contrast.
  • There is a second set of double automatic doors.
  • The second set of doors open by sliding.
  • The width of the opening is 149cm.
  • The second set of doors have a low visual contrast.
  • There is step-free level access as you enter.
  • This entrance gives access to Level 5.

Lift (Lift 125 and 126)

  • The lift surveyed is located to the right after entering the Zone C entrance.
  • The distance from the Zone C entrance is 42m.
  • The most accessible route to the lift has step-free level access.
  • Levels 5, 6, 7 and 8 are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings and a high visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 76cm.
  • The internal dimensions of the lift are 126cm (width) x 137cm (depth).
  • The internal lift control buttons have tactile markings and a high visual contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a mirror to aid reversing, a hearing assistance alarm system and a visual floor indicator.
  • Lighting levels were low at the time of the survey.
  • There are other lifts available at this location which are of a similar size.

Ward (C708)

  • Ward Information View
    • This is a general ward.
    • This is a shared ward.
    • There are 4 bays available.
    • There are 8 side rooms available.
    • There are 20+ beds in total on the ward.
  • Location and Access View
    • There is written text and numbered signage on or near the door.
    • There is step-free level access into this ward.
    • There is an intercom at a height of 120cm.
    • There is a key fob/card reader at a height of 120cm.
    • The height of the hand sanitiser is 124cm.
    • There are double automatic doors with a high visual contrast.
    • The doors open towards you.
    • The width of the opening is 162cm.
    • There is a push pad or push button to exit at a height of 110cm.
  • Getting Around View
    • There is step-free level access throughout.
    • Access throughout may include manual doors and doors permanently held open.
    • Some flooring is shiny.
    • The walls and floor have a high visual contrast.
    • There is no (or very little) background noise in this area.
    • Wayfinding and dementia-friendly signage is provided.
    • Signage is clearly visible with high contrasting colours.
    • Lighting levels were even at the time of the survey.
    • Lighting levels are adjustable.
  • Reception / Nurses' Station View
    • The height of the desk is 108cm.
    • There is a lowered section at the desk.
    • The height of the lowered section is 76cm.
    • The desk has patterned/distracting backgrounds.
    • There is not a hearing assistance system.
  • Facilities and Services View
    • Seating available on the ward includes: chairs with armrests, chairs without armrests, sofas, riser recliner chairs and bariatric chairs with armrests.
    • There is not a hearing assistance system.
    • The hoist is mobile.
    • There is not a relatives' room for the ward.
    • The following facilities are available for patients: washrooms.
    • The nearest toilet with adaptations for visitors is located in the corridor between wards C705 and C708.

Toilet and Changing Facilities (Ward C708)

Room (Patient Day Room)

  • The room is located past the reception, on the right.
  • The most accessible route to the room has step-free level access.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The door is easy to open.
  • The width of the opening is 87cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Some flooring is shiny.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs without armrests.
  • Furniture available in the room includes: tables and coffee tables.
  • Some surface heights are suitable for wheelchair users.
  • The clear underside space of some surfaces is suitable for wheelchair users.
  • There is not a hearing assistance system.
  • Additional facilities/services include: a television with subtitles and a water dispenser.
  • There may be background noise in this room.
  • Lighting levels were even at the time of the survey.

Bathroom with Adaptations (Beds 5-8)

  • Location and Access View
    • The bathroom surveyed is located main ward corridor, on the right.
    • The most accessible route to the bathroom has step-free level access and doors permanently held open.
    • There is step-free level access into the bathroom.
    • There is pictorial, written text and dementia friendly signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The door is easy to open.
    • The width of the door opening is 86cm.
    • The door has a twist lock.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the bathroom are 275cm (width) x 175cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet.
    • The lateral transfer space is 126cm (from the side of the toilet pan).
    • There is a lever flush on the non-transfer side.
    • There is no horizontal grab rail for the toilet.
    • There is no vertical grab rail for the toilet.
    • There are dropdown rails on both sides of the toilet.
    • The dropdown rails have a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder which cannot be reached when seated on the toilet.
    • The toilet roll holder has a low visual contrast.
    • The toilet roll holder is 100cm from the floor.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 74cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rail is on the left as you face the wash basin.
    • The wash basin rail has a high visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 127cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a high visual contrast.
    • The towel dispenser is 127cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a mirror.
    • There is an unobstructed shelf.
    • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
    • The bathroom has a pedal bin.
    • There is one coat hook.
    • The coat hook is 160cm from the floor.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.
    • The bathroom has a wheel-in shower.
    • There is not room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
    • There is an adjustable shower head which can also be detached.
    • The shower controls are twist turn mixer.
    • There is a shower seat.
    • The shower seat is 54cm from the floor.
    • There are grab rails for the shower.
    • The shower grab rails have a high visual contrast.
    • There is a pull cord emergency alarm for the shower, however it is not within 10cm from the floor.