Access Guide
Getting To The Hospital (Bristol Royal Hospital for Children - Zone E)
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By Road
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- Bristol Royal Hospital for Children is located on Upper Maudlin Street in the centre of Bristol. The postcode to use for the Sat-Nav is BS2 8BJ. From the west of the city, Bristol Royal Hospital for Children can be accessed via several routes from the A370, A369 and the A4. From the east of the city the main route to the hospital is from the M32, A4032 and the A4044.
- On-site parking is very limited and all patients and visitors are encouraged to use public transport or nearby public car parks whenever possible. There are various pay & display car parks around the hospital and parking for Blue Badge holders is free of charge in any of the parking spaces (apart from the 15 minute drop-off spaces) as long as the Blue Badge is correctly displayed. There are drop-off spaces located outside the hospital main entrance. The Bristol Haematology & Oncology Centre offer concessionary parking for some patients.
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By Bus
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- Several local bus routes serve the hospital site. They are the 3X, 13, 72a, U1, U1e and the X7. The bus stop is located on Upper Maudlin Street, to the right of the main hospital entrance. There is a free shuttle bus service is provided for patients, staff and visitors which stops outside the Bristol Royal Infirmary building. The circular route includes Bristol Temple Meads train station and around the various hospital sites.
- There is not an onsite bus stop.
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By Train
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- Bristol Temple Meads station is approximately 1 mile (25 minute walk) from the hospital. The HUBS free hospital shuttle bus runs frequently from Bristol Temple Meads station to all hospital sites. There are also several taxi services which run from the station.
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Useful Links
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- For a map of the parking areas, please click on the link below.
- To view the web page described above click here (opens in new tab).
- For the route from Bristol Temple Meads station to the hospital, please click on the link below.
- To view the web page described above click here (opens in new tab).
- For information on First Group bus services, please click on the link below.
- To view the web page described above click here (opens in new tab).
- For information on the free hospital shuttle bus service, please click on the link below.
- To view the web page described above click here (opens in new tab).
Hospital Parking (Hospital Main Entrance - Blue Badge Only & Drop-Off)
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Parking
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- The hospital does have a dedicated car park.
- The car parking facilities are for Blue Badge holders only.
- The car park is located to the left of the hospital main entrance.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is block paving.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 2 designated Blue Badge parking bay(s) within the hospital car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 340cm x 480cm.
- There is not a 120cm hatched zone around the Blue Badge parking bay(s).
- The dimensions of other designated Blue Badge parking bay(s) vary in size.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
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Drop-off Point
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- There is a designated drop-off point.
- The drop-off point is located to the right of the hospital main entrance.
- There is a dropped kerb from the drop-off point.
- The dropped kerb does not have tactile paving.
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Paying
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- There are not parking charges for the hospital car park.
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The hospital entrance is not clearly visible from the car park.
- The route from the car park to the hospital entrance is not clearly signposted.
- The nearest designated Blue Badge parking bay is approximately 12m (13yd 4in) from the hospital main entrance.
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Comments
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- There is a height restriction barrier for access to the drop off point as shown in photograph 5.
- The height restriction barrier is 320cm.
- Access from the Blue Badge bays to the main entrance is via a speed hump and dropped kerb with bollards and tactile paving, as shown in photographs 6 and 7.
- The width of the bollards are 145cm.
- There is a 15 minute waiting time only, Dialysis patient drop off bay next to the Blue Badge bays as shown in photograph 8.
- There is also a 15 minute collection/drop off bay opposite the Blue Badge bays as shown in photograph 9.
Getting To (Carousel Outpatients – E301)
- Carousel Outpatients – E301 is/are located on level 3.
- Access to Carousel Outpatients – E301 is via the main hospital entrance.
- Enter via the main hospital entrance and follow the corridor past the main reception desk on your right hand side until you reach the lift lobby. Take the lift up to level 3. As you exit the lift, turn left out of the lift lobby into the main corridor. Turn left and follow the corridor past the set of double doors. The entrance to Carousel Outpatients – E301 will be directly ahead of you.
- There is step free access, via lift, to Carousel Outpatients – E301.
- Carousel Outpatients – E301 is approximately 12m from the lifts.
- There is a/are manual, double door(s) which may be difficult to open between the lifts and the department/service.
- There are not resting areas along the route.
- Wayfinding signage is provided.
- Dementia friendly signage is not provided.
- There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
- There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.
Outside Access (Hospital Main Entrance)
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Entrance Details
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- This information is for the entrance located at the front of the hospital.
- The entrance area/door is clearly signed.
- There is step free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- There is not a bell/buzzer.
- There is not an intercom.
- There is not a hand sanitiser.
- There is not a door release button when exiting.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 150cm.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 150cm.
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Comments
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- These doors are closed between the hours of 10pm and 6am.
- Exit is via the Emergency Department on level 3.
Other Floors (Bristol Royal Hospital for Children - Zone E)
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Stairs
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- Signs indicating the location of the stairs are clearly visible from the entrance.
- There are manual, single doors which may be difficult to open to enter and exit the stairwell on all floors.
- The floors which are accessible by stairs are 2, 3, 4, 5, 6 and 7.
- There are 15+ steps between floors.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The depth of the step(s) is/are between the recommended 30cm and 45cm.
- The steps are not clearly marked.
- The steps do have handrails.
- The steps have a handrail on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
- There is a landing.
- Clear signs indicating the facilities on each floor of the building are provided on landings.
- The lighting levels are good.
Lift (Bristol Royal Hospital for Children - Zone E)
- There is a lift for public use.
- The lift is located ahead from the hospital main entrance.
- Signs indicating the location of this lift are clearly visible from the entrance.
- The lift is approximately 8m (8yd 2ft) from the hospital main entrance.
- The lift is a standard lift.
- Staff do not need to be notified for use of the lift.
- The floors which are accessible by this lift are 2, 3, 4, 5, 6 and 7.
- There are manual, double doors which may be difficult to open to access the lift lobby on all floors.
- Clear signs indicating the facilities on each floor are provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
- Lift doors do contrast visually with lift lobby walls.
- The external controls for the lift are within 90cm - 110cm from the floor.
- The colour contrast between the external lift controls and the control plate is high.
- The colour contrast between the external lift control plate and the wall is high.
- The clear door width is 130cm.
- The dimensions of the lift are 143cm x 265cm.
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- There is a list of floor services available within the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The internal controls for the lift are within 90cm - 120cm from the floor.
- There is a hearing assistance system.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is good.
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Comments
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- Lifts 102 and 103 are identical.
- Lift 101 is smaller.
- The dimensions of lift 101 are 135cm x 153cm, as shown in photograph 6.
- Photographs 7, 8, 9, 10 and 11 show access to the lift lobbies from the stairwell and vice versa.
Opening Times (Carousel Outpatients – E301)
- Access is by appointment only.
Department / Service (Carousel Outpatients – E301)
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Department / Service Access
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- Carousel Outpatients – E301 is located on level 3.
- There is a/are door(s) leading into the department/service.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) is/are permanently held open.
- The width of the door opening is 174cm .
- There is not a bell/buzzer.
- There is not an intercom.
- There is a hand sanitiser.
- The height of the hand sanitiser is 117cm (3ft 10in).
- There is not a door release button when exiting.
- There is level access throughout the department/service.
- There is clear signage on the department/service.
- The type of flooring is vinyl/laminate.
- There is flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
- There is flooring in the department/service which includes patterns or colours which could be confusing or look like steps or holes to some people.
- The department/service does not play background music.
- The lighting levels are good.
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Department / Service Facilities
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- This department/service has; standard toilet facilities, ambulant toilet facilities for everyone, a main reception, sub waiting areas, a waiting room/area, accessible toilet facilities for everyone and treatment rooms.
- There are 18 consultation/treatment rooms in this department/service.
- A hearing assistance system is available.
- The type of system is a fixed loop.
- Staff are not trained to use the system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 14/07/2021.
- The hearing assistance system was working at the time of testing.
- The hearing loop system is located at the nurses' station.
- A mobile hoist is available on the department/service.
- There are accessible toilet facilities within the department/service.
- There are standard toilet facilities within this department/service.
Reception (Carousel Outpatients – E301)
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Reception
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- The reception point is located to the left from the Carousel Outpatients – E301 entrance.
- The reception point is approximately 5m (5yd 1ft) from the Carousel Outpatients – E301 entrance.
- The reception area/desk is clearly visible from the entrance.
- There is step free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are good.
- The height of the reception counter is high (110cm+) .
- There is not sufficient space to write or sign documents on the counter.
- There is a low section of the counter (76cm or below) available.
- There is not sufficient space to write or sign documents on the low section of the counter.
- The counter is staffed.
- There is not a bell to attract attention.
- There is not a hearing assistance system.
- Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
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Reception Waiting Area
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- There is a waiting area close to the reception point.
- Access to the waiting area is unobstructed.
- The type of flooring is vinyl/laminate.
- There is sufficient space for a wheelchair user to use the waiting area.
- The seats do not have armrests.
- No tables are permanently fixed.
- The waiting room / area does not have background music playing.
- There is not a red flashing fire alarm beacon within the waiting room / area.
- There is a television.
- Subtitles are available.
- Vending machines are not available.
- A water dispenser is not available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are good.
Waiting Room / Area (Sub Waiting Areas)
- There is a waiting room / area.
- The waiting room / area is approximately 28m from the department entrance.
- There is level access into the waiting room / area.
- There is not a/are not door(s) into the waiting room / area.
- The type of flooring is vinyl/laminate.
- There is not a space for a wheelchair user to wait within the seating area.
- Some chairs are permanently fixed.
- Chairs with armrests are not available.
- No tables are permanently fixed.
- The surface height of the lowest table is 45cm.
- The surface height of the highest table is 45cm.
- The tables do contrast visually with the floor.
- There is not ample room for a wheelchair user to manoeuvre.
- The manoeuvring space is obstructed by chairs.
- Announcements are in person.
- The waiting room / area does not have background music playing.
- There is not a red flashing fire alarm beacon within the waiting room / area.
- There is not a television.
- Vending machines are not available.
- A water dispenser is not available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are good.
Consultation / Treatment Room (Clinic Rooms)
- There is / are 16 consultation / treatment room(s) available.
- The name / number of the room surveyed was; 6.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 87cm (2ft 10in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- The bed / couch is adjustable.
- A hoist is available.
- The hoist is electric.
- A sling is available.
- The sling is attached by hook and loop.
- There is sufficient space next to the bed/couch for a mobile hoist to operate.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not height adjustable.
- There are no chairs with armrests available.
- All tables are permanently fixed.
- There is not a hearing assistance system.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- Lighting levels are good.
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Comments
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- There is an overhead hoist available in clinic room 12 as shown in photographs 4 and 5.
Consultation / Treatment Room (Plaster Room)
- There is / are 1 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Plaster Room.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 88cm (2ft 11in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- The bed / couch is adjustable.
- A hoist is available.
- The hoist is electric.
- A sling is available.
- The sling is attached by hook and loop.
- There is sufficient space next to the bed/couch for a mobile hoist to operate.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not height adjustable.
- There are no chairs with armrests available.
- All tables are permanently fixed.
- There is not a hearing assistance system.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- Lighting levels are good.
Consultation / Treatment Room (Phlebotomy Room)
- There is / are 1 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Phlebotomy Room.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 87cm (2ft 10in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- The bed / couch is adjustable.
- A hoist is available.
- The hoist is electric.
- A sling is available.
- The sling is attached by hook and loop.
- There is not sufficient space next to the bed/couch for a mobile hoist to operate.
- There is a chair.
- No chairs are permanently fixed.
- Some chairs are height adjustable.
- There are some chairs with armrests available.
- All tables are permanently fixed.
- There is not a hearing assistance system.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- Lighting levels are good.
Toilet with Adaptations (Reception - Left Hand Transfer)
- There is an/are accessible toilet(s) available.
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Location and Access
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- This accessible toilet is located on the right hand side of reception waiting area.
- This accessible toilet is approximately 9m from the department entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is dementia friendly, written text and pictorial signage on or near the toilet door.
- The contrast between the external door and wall is high.
- The door opens outwards.
- The door may be difficult to open.
- The door is locked by a locking handle.
- The width of the accessible toilet opening is 86cm.
- The contrast between the internal door and wall is high.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door is high.
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Toilet Features
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- The dimensions of the accessible toilet are 232cm x 236cm.
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 107cm.
- The transfer space is obstructed by a sanitary bin.
- There is a flush, however it is not on the transfer side.
- There is not a spatula type lever flush.
- There is a lever flush.
- There are dropdown rails on both sides of the toilet.
- The contrast between the dropdown rail(s) and wall is high.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on the left.
- There is a vertical wall-mounted grab rail on the transfer side.
- The contrast between the wall-mounted grab rail(s) and wall is high.
- The contrast between the walls and floor is high.
- There is not an emergency alarm.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are sanitary and clinical waste disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 176cm from the floor.
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Additional Fixtures
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- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is not a shelf within the accessible toilet.
- The toilet has a fixed horizontal rail without a padded backrest.
- The height of the toilet seat above floor level is 46cm (1ft 6in).
- The toilet seat colour contrast is high.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 94cm (3ft 1in).
- The contrast between the toilet roll holder and the wall is high.
- There is a wash basin.
- The wash basin and tap(s) cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 73cm (2ft 5in).
- There are no vertical wall-mounted grab rails at the wash basin.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 95cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 134cm (4ft 5in).
- The contrast between the towel dispenser and the wall is high.
- There is not a hand dryer.
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Baby Changing Facilities
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- Baby changing facilities are located within the accessible toilet.
- There is a flip down baby change table available.
- The height of the baby change table is 98cm.
Toilet with Adaptations (Clinic Rooms - Left Hand Transfer)
- There is an/are accessible toilet(s) available.
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Location and Access
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- This accessible toilet is located along the department corridor, next to the Phlebotomy room.
- This accessible toilet is approximately 22m from the department entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is written text, dementia friendly and pictorial signage on or near the toilet door.
- The contrast between the external door and wall is high.
- The door opens outwards.
- The door is easy to open.
- The door is locked by a lever twist.
- The width of the accessible toilet opening is 88cm.
- The contrast between the internal door and wall is high.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door is high.
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Toilet Features
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- The dimensions of the accessible toilet are 154cm x 243cm.
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 88cm.
- The transfer space is obstructed by a waste disposal bin.
- There is a flush, however it is not on the transfer side.
- There is not a spatula type lever flush.
- There is a push button flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is high.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is high.
- The contrast between the walls and floor is high.
- There is an emergency alarm.
- The emergency alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are sanitary and clinical waste disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 117cm from the floor.
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Additional Fixtures
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- There is a mirror.
- The mirror is placed at a lower level or at an angle for ease of use.
- There is not a shelf within the accessible toilet.
- The toilet has a backrest.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- The toilet seat colour contrast is high.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 104cm (3ft 5in).
- The contrast between the toilet roll holder and the wall is high.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 72cm (2ft 4in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 104cm.
- There is a towel dispenser.
- The towel dispenser can be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 106cm (3ft 6in).
- The contrast between the towel dispenser and the wall is high.
- There is not a hand dryer.
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Baby Changing Facilities
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- Baby changing facilities are located within the accessible toilet.
- There is a flip down baby change table available.
- The height of the baby change table is 89cm.
Standard Toilet(s)
- Standard toilet facilities are available.
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Toilet Facilities
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- The shared toilet is located along the department corridor.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 17m from the department entrance.
- There is written text signage on or near the toilet door.
- The colour contrast between the external toilet door(s) and wall(s) is high.
- The colour contrast between the internal toilet door(s) and wall(s) is high.
- The colour contrast between the walls and floor is high.
- Toilet seats do not have a high colour contrast.
- An ambulant toilet cubicle is available.
- There is a/are horizontal wall mounted rail(s) on the right as you face the toilet.
- The colour contrast of the horizontal wall mounted grab rail(s) in the ambulant cubicle(s) is high.
- The ambulant toilet does not have vertical wall mounted grab rails.
- The height of the wash basin(s) is 86cm.
- The wash basin(s) tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The wall fixed soap dispenser is located above the wash basin.
- Lighting levels are good.
Location of Toilet/Changing Facilities (Bristol Royal Hospital for Children - Zone E)
- Changing Places facilities are located on level 5.
- Accessible toilet facilities are located on levels 2, 3, 4, 5, 6 and 7.
- Female and male standard toilet facilities are located on levels 3, 4, 5, 6 and 7.
- Parent and baby changing facilities are located on level 6 in the accessible toilet, and on level 2 in the parent & baby room.
Related Access Guides
- To view other Detailed Access Guides that are related to this one please use the links below.
- Bristol Royal Hospital for Children - Zone E link (new tab) - click here.