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Starlight Ward - E700

Bristol Royal Hospital for Children, Paul O'Gorman Building, Upper Maudlin Street, Bristol, BS2 8BJ

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Access Guide

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Getting To The Hospital (Bristol Royal Hospital for Children - Zone E)

  • By Road View
    • Bristol Royal Hospital for Children is located on Upper Maudlin Street in the centre of Bristol. The postcode to use for the Sat-Nav is BS2 8BJ. From the west of the city, Bristol Royal Hospital for Children can be accessed via several routes from the A370, A369 and the A4. From the east of the city the main route to the hospital is from the M32, A4032 and the A4044.
    • On-site parking is very limited and all patients and visitors are encouraged to use public transport or nearby public car parks whenever possible. There are various pay & display car parks around the hospital and parking for Blue Badge holders is free of charge in any of the parking spaces (apart from the 15 minute drop-off spaces) as long as the Blue Badge is correctly displayed. There are drop-off spaces located outside the hospital main entrance. The Bristol Haematology & Oncology Centre offer concessionary parking for some patients.
  • By Bus View
    • Several local bus routes serve the hospital site. They are the 3X, 13, 72a, U1, U1e and the X7. The bus stop is located on Upper Maudlin Street, to the right of the main hospital entrance. There is a free shuttle bus service is provided for patients, staff and visitors which stops outside the Bristol Royal Infirmary building. The circular route includes Bristol Temple Meads train station and around the various hospital sites.
    • There is not an onsite bus stop.
  • By Train View
    • Bristol Temple Meads station is approximately 1 mile (25 minute walk) from the hospital. The HUBS free hospital shuttle bus runs frequently from Bristol Temple Meads station to all hospital sites. There are also several taxi services which run from the station.
  • Useful Links View

Getting Help and Assistance (Bristol Royal Hospital for Children - Zone E)

  • To see the hospital map please click here (opens new tab).
  • There is not a Patient Advice and Liaison Service (PALS) at the hospital.
  • There are not volunteers available for help and assistance at the hospital.
  • There is not an assistance dog toilet or toileting area on the hospital site.
  • Water bowls for assistance dogs are not available.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • A mobility scooter charging point is not available at the hospital.
  • Mobility aids are available to help patients move around and include; wheelchairs.
  • To obtain mobility aids please contact a member of staff.
  • Additional hospital services link (new tab) - click here.

Hospital Parking (Hospital Main Entrance - Blue Badge Only & Drop-Off)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car parking facilities are for Blue Badge holders only.
    • The car park is located to the left of the hospital main entrance.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is block paving.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 2 designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 340cm x 480cm.
    • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is a designated drop-off point.
    • The drop-off point is located to the right of the hospital main entrance.
    • There is a dropped kerb from the drop-off point.
    • The dropped kerb does not have tactile paving.
  • Paying View
    • There are not parking charges for the hospital car park.
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The hospital entrance is not clearly visible from the car park.
    • The route from the car park to the hospital entrance is not clearly signposted.
    • The nearest designated Blue Badge parking bay is approximately 12m (13yd 4in) from the hospital main entrance.
  • Comments View
    • There is a height restriction barrier for access to the drop off point as shown in photograph 5.
    • The height restriction barrier is 320cm.
    • Access from the Blue Badge bays to the main entrance is via a speed hump and dropped kerb with bollards and tactile paving, as shown in photographs 6 and 7.
    • The width of the bollards are 145cm.
    • There is a 15 minute waiting time only, Dialysis patient drop off bay next to the Blue Badge bays as shown in photograph 8.
    • There is also a 15 minute collection/drop off bay opposite the Blue Badge bays as shown in photograph 9.

Getting To (Starlight Ward - E700)

  • Starlight Ward - E700 is/are located on level 7.
  • Access to Starlight Ward - E700 is via the hospital main entrance.
  • Enter via the hospital main entrance and proceed along the corridor, past the main reception desk, until you reach the lift lobby. Take the lift up to level 7. As you exit the lift, turn left out of the lift lobby into the main corridor. Turn left and the entrance to Starlight Ward - E700 will be directly ahead.
  • There is step free access, via lift, to Starlight Ward - E700.
  • Starlight Ward - E700 is approximately 7m from the lifts.
  • There is a/are manual, double door(s) which may be difficult to open between the lifts and the department/service.
  • There are not resting areas along the route.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

Outside Access (Hospital Main Entrance)

  • Entrance Details View
    • This information is for the entrance located at the front of the hospital.
    • The entrance area/door is clearly signed.
    • There is step free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is not a hand sanitiser.
    • There is not a door release button when exiting.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 150cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 150cm.
  • Comments View
    • These doors are closed between the hours of 10pm and 6am.
    • Exit is via the Emergency Department on level 3.

Other Floors (Bristol Royal Hospital for Children - Zone E)

  • Stairs View
    • Signs indicating the location of the stairs are clearly visible from the entrance.
    • There are manual, single doors which may be difficult to open to enter and exit the stairwell on all floors.
    • The floors which are accessible by stairs are 2, 3, 4, 5, 6 and 7.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The depth of the step(s) is/are between the recommended 30cm and 45cm.
    • The steps are not clearly marked.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor of the building are provided on landings.
    • The lighting levels are good.

Lift (Bristol Royal Hospital for Children - Zone E)

  • There is a lift for public use.
  • The lift is located ahead from the hospital main entrance.
  • Signs indicating the location of this lift are clearly visible from the entrance.
  • The lift is approximately 8m (8yd 2ft) from the hospital main entrance.
  • The lift is a standard lift.
  • Staff do not need to be notified for use of the lift.
  • The floors which are accessible by this lift are 2, 3, 4, 5, 6 and 7.
  • There are manual, double doors which may be difficult to open to access the lift lobby on all floors.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is good.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 130cm.
  • The dimensions of the lift are 143cm x 265cm.
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • There is a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is a hearing assistance system.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is good.
  • Comments View
    • Lifts 102 and 103 are identical.
    • Lift 101 is smaller.
    • The dimensions of lift 101 are 135cm x 153cm, as shown in photograph 6.
    • Photographs 7, 8, 9, 10 and 11 show access to the lift lobbies from the stairwell and vice versa.

Ward (Starlight Ward - E700)

  • Ward Information View
    • This is a/an oncology and BMT ward.
    • This is a shared ward.
    • There is/are 17 side room(s) available.
    • There is/are 17 bed(s) on this ward in total.
  • Ward Access View
    • There is a/are door(s) leading into the ward.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are single width with a locked extension leaf.
    • The door(s) may be difficult to open.
    • The width of the door opening is 86cm (2ft 10in).
    • There is not a bell/buzzer.
    • There is an intercom.
    • The height of the intercom is 146cm (4ft 9in).
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 120cm (3ft 11in).
    • There is a door release button when exiting.
    • The height of the door release button is 177cm (5ft 10in).
    • There is level access throughout the ward.
    • There is clear signage on the ward.
    • The type of flooring is vinyl/laminate.
    • There is some flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are good.
  • Reception/Nurses' Station View
    • The height of the ward reception desk is 113cm.
    • There is a lowered section.
    • The height of the lowered section of the desk is 77cm.
    • There is not a hearing assistance system available at the desk.
  • Relatives' Room View
    • There is a relatives' room for the ward.
    • The width of the door opening into the relatives' room is over 75cm.
    • There is a clear turning space in the relatives' room.
    • There is not a/are not chair(s) with armrests available within the relatives' room.
    • There is a sofa with armrests on either side. The height of the kitchen top is 91cm.
  • Example Side Room View
    • There are multiple side rooms available with accessible ensuites.
    • The side room surveyed does not have an accessible ensuite.
    • The width of the door opening into the side room is over 75cm.
    • The side room surveyed does not have a ceiling track hoist.
    • There is not room for a wheelchair user to manoeuvre around the bed.
    • Bedside storage is not available.
    • The colour contrast between the walls and the floor in the side room is good.
    • The lighting levels in the side room are good.
  • Ward Features and Patient Facilities View
    • A hearing assistance system is not available on the ward.
    • The ward does not play background music.
    • There is a chair with armrests on both sides.
    • A mobile hoist is not available on the ward.
    • There are washroom facilities for patients on the ward.
    • There are toilet facilities for patients on the ward.
  • Visitor Facilities View
    • There are no accessible toilet facilities on the ward for visitors.
    • Accessible toilet facilities for visitors are located in the stairwell of level 7.
    • There are no standard toilet facilities on the ward for visitors.
    • Standard toilet facilities for visitors are located in the stairwell of level 7.
  • Visiting Times View
    • Visiting times vary, please contact the ward in advance.

Consultation / Treatment Room (Treatment Room)

  • There is / are 1 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; Treatment Room.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are easy to open.
  • The width of the door opening is 122cm (4ft).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • A hoist can be brought in from another department.
  • There is not sufficient space next to the bed/couch for a mobile hoist to operate.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not height adjustable.
  • There are no chairs with armrests available.
  • All tables are permanently fixed.
  • There is not a hearing assistance system.
  • The room does not have background music playing.
  • There is not a red flashing fire alarm beacon within the room.
  • Lighting levels are good.

Room / Area (Playroom)

  • There is / are 1 room(s) / area(s) available.
  • The name / number of the room / area surveyed was; Playroom.
  • There is level access to the room / area.
  • There is a/are door(s) into the room / area.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width with a locked extension leaf.
  • The door(s) may be difficult to open.
  • The width of the door opening is 88cm (2ft 11in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is not a bed / couch.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not height adjustable.
  • There are no chairs with armrests available.
  • Some tables are permanently fixed.
  • There is not a hearing assistance system.
  • The room / area does not have background music playing.
  • There is not a red flashing fire alarm beacon within the room / area.
  • Lighting levels are good.

Washroom (Bath)

  • Washroom Details View
    • The washroom surveyed has a bath, a toilet and a wash basin.
    • There is/are 1 washroom(s) of this type in the ward.
    • There is/are also 1 washroom(s) which has/have a wheel in shower, a toilet and a wash basin.
    • The washroom surveyed is located along the ward corridor.
    • There is step free access to the washroom surveyed once inside the ward.
    • This washroom is shared.
    • There is pictorial, written or text and dementia friendly signage on or near the washroom door.
    • The washroom door(s) open(s) inwards.
    • The door(s) is/are locked by a locking handle.
    • The door is easy to open.
    • The width of the door opening is 78cm (2ft 7in).
    • The dimensions of the washroom are 293cm x 163cm (9ft 7in x 5ft 4in).
    • The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
    • There is an emergency pull cord alarm.
    • The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
    • There is not a red flashing fire alarm beacon within the washroom.
    • There is a/are coat hook(s) 176cm from the floor.
    • There is a mirror.
    • There is not a tall mirror, with suitable specifications, for ease of use.
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The height of the wash basin is 85cm.
    • There are no wall-mounted grab rails for the wash basin.
    • The tap type is lever. It is a mixer tap.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 95cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The height of the towel dispenser is 124cm.
    • There is not a hand dryer.
    • Disposal facilities are available.
    • The washroom has a non-slip floor.
  • Toilet Details View
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • The toilet has a lid obstructing the back rest/cistern/wall.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 137cm.
    • There is a flush on the transfer side.
    • There is a dropdown rail, however it is not on the transfer side.
    • There are no wall-mounted grab rails for the toilet.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The height of the toilet roll holder is 80cm.
    • There is a colostomy changing shelf for standing users next to the toilet.
  • Bath Details View
    • There is a bath.
    • The height of the side of the bath from floor level is 55cm (1ft 10in).
    • The bath is not height adjustable.
    • The bath tap type is lever. It is a mixer tap.
    • There is not a shower over/for the bath.
    • There are not wall-mounted grab rails available for the bath.
    • A bath hoist is not available.
  • Colour Contrast and Lighting View
    • The colour contrast between the external washroom door and wall is good.
    • The colour contrast between the internal washroom door and wall is good.
    • The colour contrast between the dropdown rail(s) and wall is good.
    • The toilet seat colour contrast is poor.
    • The colour contrast between the washroom floor and walls is good.
    • Lighting levels are good.
  • Comments View
    • The transfer space to the right of the toilet is obstructed by the wash basin, leaving only a 45cm clear transfer space.

Washroom (Wheel in Shower)

  • Washroom Details View
    • The washroom surveyed has a wheel in shower, a toilet and a wash basin.
    • There is/are 1 washroom(s) of this type in the ward.
    • There is/are also 1 washroom(s) which has/have a bath, a toilet and a wash basin.
    • The washroom surveyed is located along the ward corridor, next to cubicle 14.
    • There is step free access to the washroom surveyed once inside the ward.
    • This washroom is shared.
    • There is pictorial, written or text and dementia friendly signage on or near the washroom door.
    • The washroom door(s) open(s) outwards.
    • The door(s) is/are locked by a sliding bolt.
    • The door is easy to open.
    • The width of the door opening is 77cm (2ft 6in).
    • The dimensions of the washroom are 134cm x 176cm (4ft 5in x 5ft 9in).
    • The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
    • There is an emergency pull cord alarm.
    • The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
    • There is not a red flashing fire alarm beacon within the washroom.
    • There is a/are coat hook(s) 163cm from the floor.
    • There is not a mirror.
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The height of the wash basin is 78cm.
    • There are no wall-mounted grab rails for the wash basin.
    • The tap type is lever. It is a mixer tap.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 106cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The height of the towel dispenser is 107cm.
    • There is not a hand dryer.
    • Disposal facilities are available.
    • The washroom has a non-slip floor.
  • Toilet Details View
    • The height of the toilet seat above floor level is 42cm (1ft 5in).
    • The toilet has a wall which can act as a back rest.
    • There is not a lateral transfer space.
    • There is a flush.
    • There is no dropdown rail for the toilet.
    • There are no wall-mounted grab rails for the toilet.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The height of the toilet roll holder is 90cm.
    • There is not a colostomy changing shelf for standing users next to the toilet.
  • Shower Details View
    • There is a wheel in shower.
    • The shower does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The shower head is height adjustable.
    • The shower control type is lever.
    • There is no seat for the shower.
    • There are not wall-mounted grab rails available for the shower.
  • Colour Contrast and Lighting View
    • The colour contrast between the external washroom door and wall is good.
    • The colour contrast between the internal washroom door and wall is good.
    • The toilet seat colour contrast is good.
    • The colour contrast between the washroom floor and walls is good.
    • Lighting levels are good.

Location of Toilet/Changing Facilities (Bristol Royal Hospital for Children - Zone E)

  • Changing Places facilities are located on level 5.
  • Accessible toilet facilities are located on levels 2, 3, 4, 5, 6 and 7.
  • Female and male standard toilet facilities are located on levels 3, 4, 5, 6 and 7.
  • Parent and baby changing facilities are located on level 6 in the accessible toilet, and on level 2 in the parent & baby room.

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