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Adult Liaison Psychiatry - A214

Bristol Royal Infirmary, Upper Maudlin Street, Bristol, BS2 8HW

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Access Guide

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Getting To The Hospital (Bristol Royal Infirmary - Zone A & Zone B)

  • By Road View
    • Bristol Royal Infirmary is located on Upper Maudlin Street in the centre of the city. The postcode to use for the Sat-Nav is BS2 8HW. From the west of the city, Bristol Royal Infirmary can be accessed via several routes from the A370, A369 and the A4. From the east of the city the main route to the hospital is from the M32, A4032 and the A4044.
    • On-site parking is very limited and all patients and visitors are encouraged to use public transport or nearby public car parks whenever possible. There are various pay & display car parks around the hospital and parking for Blue Badge Holders is free of charge in any of the parking spaces (apart from the 15 minute drop-off spaces) as long as the Blue Badge is correctly displayed. There are drop-off spaces located outside the main entrance of the Bristol Royal Infirmary, Emergency Department, Royal Hospital for Children, Haematology & Oncology Centre, Bristol Heart Centre and St Michael's Hospital. The Bristol Haematology & Oncology Centre offer concessionary parking for some patients.
  • By Bus View
    • Several local bus routes serve the hospital site. They are the 3X, 13, 72a, U1, U1e and the X7. The bus stop is located on Upper Maudlin Street to the right of the Main Hospital entrance. There is a free shuttle bus service provided for patients, staff and visitors which stops outside the Bristol Royal Infirmary Building. The circular route includes Bristol Temple Meads Station and around the various hospital sites.
    • There is not an onsite bus stop.
  • By Train View
    • Bristol Temple Meads is approximately 1 mile (25 minutes walk) from the hospital. The HUBS free hospital shuttle bus runs frequently from the Temple Meads station to all hospital sites. There are also several taxi services which run from the station.
  • Useful Links View

Getting Help and Assistance (Bristol Royal Infirmary - Zone A & Zone B)

  • To see the hospital map please click here (opens new tab).
  • There is not a Patient Advice and Liaison Service (PALS) at the hospital.
  • There are not volunteers available for help and assistance at the hospital.
  • There is not an assistance dog toilet or toileting area on the hospital site.
  • Water bowls for assistance dogs are not available.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • A mobility scooter charging point is not available at the hospital.
  • Mobility aids are available to help patients move around and include; wheelchairs.
  • To obtain mobility aids please contact a member of staff.

Hospital Parking (Blue Badge Bays and Collection/Drop Off Bays)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located outside the Emergency Department entrance.
    • The car park type is sheltered.
    • The car park does have a height restriction barrier.
    • The maximum height is 370cm (12ft 2in).
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 6 designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 350cm x 580cm.
    • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is a designated drop-off point.
    • The drop-off point is located outside the Emergency Department entrance.
    • There is a dropped kerb from the drop-off point.
    • The dropped kerb does not have tactile paving.
  • Paying View
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 12m (13yd 4in) from the Main Entrance.
  • Comments View
    • Please note this parking area is for collection/drop-off and Blue Badge parking only.
    • There are 7 collection/drop-off bays.
    • You are allowed to use the bays for 15 minutes only.
    • There are pay & display car parks located around the site outside various buildings.
    • Blue Badge holders can park in any of the hospital parking spaces as long as a badge is correctly displayed.
    • For those unable to park onsite, the hospital advise the use of local NCP and council public car parks as on street parking is very limited in the city centre.
    • Local public car parks that are open 24 hours include; Rupert Street NCP (BS1 2SY), Prince Street NCP (BS1 4PH), Lower Castle Street NCP (BS1 3AF), Queen Charlotte Street NCP (BS1 4ES) and Trenchard Street BCC (BS1 5AN).

Getting To (Adult Liaison Psychiatry - A214)

  • Adult Liaison Psychiatry - A214 is/are located on level 2 of Zone A.
  • Access to Adult Liaison Psychiatry - A214 is via the Main Entrance.
  • Enter the hospital via the Main Entrance and turn right. Go past reception and follow the corridor around to the left through two sets of open double doors. Go straight ahead until you enter Zone A. Turn right and the entrance to Adult Liaison Psychiatry - A214 is on your left hand side.
  • There is step free access to Adult Liaison Psychiatry - A214.
  • Adult Liaison Psychiatry - A214 is approximately 42m from the Main Entrance.
  • There are not resting areas along the route.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

Outside Access (Adult & Children Emergency Department)

  • Entrance Details View
    • This information is for the entrance located at the front of the hospital.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is not a hand sanitiser.
    • There is not a door release button when exiting.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 141cm.
  • Ramp/Slope Details View
    • The ramp/slope is located in front of the entrance.
    • The ramp/slope gradient is slight.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • There is not a/are not handrail(s) at the ramp.

Outside Access (Zone A - Main Entrance)

  • Entrance Details View
    • This information is for the entrance located at the front of the hospital.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 126cm (4ft 2in).
    • There is a door release button when exiting.
    • The height of the door release button is 87cm (2ft 10in).
    • The main door(s) open(s) automatically (towards you).
    • The automatic door(s) is/are push pad activated.
    • The door(s) is/are single width.
    • The width of the door opening is 100cm.
  • Ramp/Slope Details View
    • The ramp/slope is located in front of the entrance.
    • The ramp/slope gradient is slight.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
  • Comments View
    • There is a revolving door to the right of the accessible entrance.
    • There is a button to slow down the revolving door as shown in photograph 6.
    • The height of the button is 100cm.

Opening Times (Adult Liaison Psychiatry)

  • Access is by appointment only.

Department / Service (Adult Liaison Psychiatry - A214)

  • Department / Service Access View
    • Adult Liaison Psychiatry - A214 is located on level 2 of Zone A.
    • There is a/are door(s) leading into the department/service.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are single width with a locked extension leaf.
    • The door(s) may be difficult to open.
    • The width of the door opening is 83cm .
    • There is not a bell/buzzer.
    • There is an intercom.
    • The height of the intercom is 126cm (4ft 2in).
    • There is not a hand sanitiser.
    • There is a door release button when exiting.
    • The height of the door release button is 135cm (4ft 5in).
    • There is level access throughout the department/service.
    • There is clear signage on the department/service.
    • The type of flooring is vinyl/laminate.
    • There is some flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
    • The department/service does not play background music.
    • The lighting levels are good.
  • Department / Service Facilities View
    • This department/service has; a waiting room/area, treatment rooms and a main reception.
    • There are 4 consultation/treatment rooms in this department/service.
    • A hearing assistance system is not available in the department/service.
    • A mobile hoist is available from another department/service.
    • There are not accessible toilet facilities within the department/service.
    • Accessible toilet facilities are located on level 2 of Zone A.
    • There are not standard toilet facilities within this department/service.
    • Standard toilet facilities are located on level 2 of Zone A.

Reception

  • Reception View
    • The reception point is located to the left from the Adult Liaison Psychiatry entrance.
    • The reception point is approximately 6m (6yd 1ft) from the Adult Liaison Psychiatry entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are no windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are good.
    • The height of the reception counter is medium height (77cm - 109cm) .
    • There is not sufficient space to write or sign documents on the counter.
    • There is not a low section of the counter (76cm or below) available.
    • The counter is staffed.
    • There is not a hearing assistance system.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
  • Reception Waiting Area View
    • There is a waiting area close to the reception point.
    • Access to the waiting area is unobstructed.
    • The type of flooring is vinyl/laminate.
    • There is not sufficient space for a wheelchair user to use the waiting area.
    • There is a mixture of seating with and without armrests.
    • No tables are permanently fixed.
    • The waiting room / area does not have background music playing.
    • There is not a red flashing fire alarm beacon within the waiting room / area.
    • There is a television.
    • Subtitles are available.
    • Vending machines are not available.
    • A water dispenser is available.
    • There is not a play area or toys/books for a child to play with.
    • There is space for an assistance dog to rest within the seating area.
    • Lighting levels are good.

Consultation / Treatment Room (Treatment Rooms)

  • There is / are 4 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; Room 2.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width with a locked extension leaf.
  • The door(s) is/are easy to open.
  • The width of the door opening is 85cm (2ft 9in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • A hoist can be brought in from another department.
  • There is sufficient space next to the bed/couch for a mobile hoist to operate.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not height adjustable.
  • All chairs have armrests available.
  • All tables are permanently fixed.
  • There is not a hearing assistance system.
  • The room does not have background music playing.
  • There is not a red flashing fire alarm beacon within the room.
  • Lighting levels are good.
  • Comments View
    • The 3 other treatment rooms have single doors as shown in photograph 4.
    • The width of the doors are 75cm.

Location of Toilet/Changing Facilities

  • Changing Places facilities are located in Zone A on level 2, to the left from the Main Entrance.
  • Accessible toilet facilities are located in Zone A on level 2 to the left from the Main Entrance, on level 4 ahead from the lifts 4, 5 & 6, on level 5 next to location A519 and on level 9 to the right from the lifts 4, 5 & 6. In Zone B on level 2 along the balloon corridor.
  • Shared standard toilet facilities are located on levels 2 and 3 of Zone A.
  • Female and male standard toilet facilities are located on level 9 of Zone A.
  • Parent and baby changing facilities are located in Zone A on level 2, to the left from the Main Entrance.

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