You are on Getting To The Hospital (Bristol Royal Infirmary - Zone A & Zone B). Skip to the next section.

Getting To The Hospital (Bristol Royal Infirmary - Zone A & Zone B)

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• By Road View
  • Bristol Royal Infirmary is located on Upper Maudlin Street in the centre of the city. The postcode to use for the Sat-Nav is BS2 8HW. From the west of the city, Bristol Royal Infirmary can be accessed via several routes from the A370, A369 and the A4. From the east of the city the main route to the hospital is from the M32, A4032 and the A4044.
  • On-site parking is very limited and all patients and visitors are encouraged to use public transport or nearby public car parks whenever possible. There are various pay & display car parks around the hospital and parking for Blue Badge Holders is free of charge in any of the parking spaces (apart from the 15 minute drop-off spaces) as long as the Blue Badge is correctly displayed. There are drop-off spaces located outside the main entrance of the Bristol Royal Infirmary, Emergency Department, Royal Hospital for Children, Haematology & Oncology Centre, Bristol Heart Centre and St Michael's Hospital. The Bristol Haematology & Oncology Centre offer concessionary parking for some patients.
• By Bus View
  • Several local bus routes serve the hospital site. They are the 3X, 13, 72a, U1, U1e and the X7. The bus stop is located on Upper Maudlin Street to the right of the Main Hospital entrance. There is a free shuttle bus service provided for patients, staff and visitors which stops outside the Bristol Royal Infirmary Building. The circular route includes Bristol Temple Meads Station and around the various hospital sites.
  • There is not an onsite bus stop.
• By Train View
  • Bristol Temple Meads is approximately 1 mile (25 minutes walk) from the hospital. The HUBS free hospital shuttle bus runs frequently from the Temple Meads station to all hospital sites. There are also several taxi services which run from the station.
• Useful Links View
  • Map to show parking areas.
  • To view the web page described above click here (opens in new tab).
  • Route from Bristol Temple Meads Train Station to the hospital.
  • To view the web page described above click here (opens in new tab).
  • Please click on the link below for First Group Buses.
  • To view the web page described above click here (opens in new tab).
  • Please click on the link below to the timetable for the free shuttle bus service.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance (Bristol Royal Infirmary - Zone A & Zone B). Skip to the next section.

Getting Help and Assistance (Bristol Royal Infirmary - Zone A & Zone B)

• To see the hospital map please click here (opens new tab).
• There is not a Patient Advice and Liaison Service (PALS) at the hospital.
• There are not volunteers available for help and assistance at the hospital.
• There is not an assistance dog toilet or toileting area on the hospital site.
• Water bowls for assistance dogs are not available.
• BSL interpreters can be provided on request.
• Language interpreters can be provided on request.
• A mobility scooter charging point is not available at the hospital.
• Mobility aids are available to help patients move around and include; wheelchairs.
• To obtain mobility aids please contact a member of staff.

You are on Hospital Parking (Blue Badge Bays and Collection/Drop Off Bays). Skip to the next section.

Hospital Parking (Blue Badge Bays and Collection/Drop Off Bays)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located outside the Emergency Department entrance.
  • The car park type is sheltered.
  • The car park does have a height restriction barrier.
  • The maximum height is 370cm (12ft 2in).
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 6 designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 350cm x 580cm.
  • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
  • The dimensions of other designated Blue Badge parking bay(s) vary in size.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is a designated drop-off point.
  • The drop-off point is located outside the Emergency Department entrance.
  • There is a dropped kerb from the drop-off point.
  • The dropped kerb does not have tactile paving.
• Paying View
  • There are not parking charges for the hospital car park.
  • Payment signs do make it clear if parking charges apply to Blue Badge holders.
  • Parking is free for Blue Badge holders.
  • To see the hospital parking charges please click here (opens new tab).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • The hospital entrance is clearly visible from the car park.
  • The nearest designated Blue Badge parking bay is approximately 12m (13yd 4in) from the Main Entrance.
• Comments View
  • Please note this parking area is for collection/drop-off and Blue Badge parking only.
  • There are 7 collection/drop-off bays.
  • You are allowed to use the bays for 15 minutes only.
  • There are pay & display car parks located around the site outside various buildings.
  • Blue Badge holders can park in any of the hospital parking spaces as long as a badge is correctly displayed.
  • For those unable to park onsite, the hospital advise the use of local NCP and council public car parks as on street parking is very limited in the city centre.
  • Local public car parks that are open 24 hours include; Rupert Street NCP (BS1 2SY), Prince Street NCP (BS1 4PH), Lower Castle Street NCP (BS1 3AF), Queen Charlotte Street NCP (BS1 4ES) and Trenchard Street BCC (BS1 5AN).

You are on Getting To (Medical Photography). Skip to the next section.

Getting To (Medical Photography)

• Medical Photography is/are located on level 4 of Zone B.
• Access to Medical Photography is via the Main Entrance.
• Enter via the Main Entrance and bear right through the open double doors. Follow the corridor down the steep slope until you reach the lift on your left. Take the lift to level 4. As you exit the lift, turn left and go through three sets of double doors. The entrance to Medical Photography is on your right hand side.
• There is ramped/sloped access to Medical Photography.
• Medical Photography is approximately 17m from the lift 02.
• There is a/are manual, double door(s) which may be difficult to open between the lift 02 and the department/service.
• There are not resting areas along the route.
• Wayfinding signage is provided.
• Dementia friendly signage is not provided.
• There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

You are on Outside Access (Zone B - Main Entrance). Skip to the next section.

Outside Access (Zone B - Main Entrance)

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• Entrance Details View
  • This information is for the entrance located at the front of the hospital.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • There are bollards outside this entrance.
  • The minimum width between the bollards/wall is 150cm.
  • The bollard(s) has/have a good colour contrast to prevent them being hazardous to visually impaired people.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is not a hand sanitiser.
  • There is not a door release button when exiting.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 159cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically (away from you).
  • The door(s) is/are double width.
  • The width of the door opening is 146cm.
• Ramp/Slope Details View
  • The ramp/slope is located in front of the entrance.
  • The ramp/slope gradient is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.

You are on Other Floors (Zone B). Skip to the next section.

Other Floors (Zone B)

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• Stairs View
  • Signs indicating the location of the stairs are clearly visible from the entrance.
  • There are manual, double doors which may be difficult to open to enter and exit the stairwell on the second floor, on the third floor, on the fourth floor, on the fifth floor and on the sixth floor.
  • The floors which are accessible by stairs are 1, 2, 3, 4, 5 & 6.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor of the building are not provided on landings.
  • The lighting levels are good.

You are on Lift (Zone B - Lift 02). Skip to the next section.

Lift (Zone B - Lift 02)

• There is a lift for public use.
• The lift is located on the left hand side of the corridor.
• Signs indicating the location of this lift are clearly visible from the entrance.
• The lift is approximately 9m (9yd 2ft) from the Main Entrance.
• The lift is a standard lift.
• Staff do not need to be notified for use of the lift.
• The floors which are accessible by this lift are 1, 2, 3, 4, 5 & 6.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is good.
• The colour contrast between the external lift control plate and the wall is good.
• The clear door width is 130cm.
• The dimensions of the lift are 165cm x 260cm.
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• There is a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is a hearing assistance system.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is low to moderate.

You are on Lift (Zone B - Lifts 7 & 8). Skip to the next section.

Lift (Zone B - Lifts 7 & 8)

• There is a lift for public use.
• The lift is located ahead from Zone B Main Entrance.
• Signs indicating the location of this lift are clearly visible from the entrance.
• The lift is approximately 15m (16yd 1ft) from the Main Entrance.
• The lift is a standard lift.
• Staff do not need to be notified for use of the lift.
• The floors which are accessible by this lift are 1, 2, 3, 4, 5 & 6.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is good.
• The colour contrast between the external lift control plate and the wall is good.
• The clear door width is 73cm.
• The dimensions of the lift are 107cm x 132cm.
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is a hearing assistance system.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is good.

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• Comments View
  • The bigger lift (number 8) on the right was out of service at the time of the survey.

You are on Opening Times (Medical Photography). Skip to the next section.

Opening Times (Medical Photography)

• Access is by appointment only.

You are on Level Change (Photography Studio). Skip to the next section.

Level Change (Photography Studio)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located in front of the entrance.
• The ramp/slope is steep.
• The ramp/slope is permanent.
• There is not a level landing at the top of the ramp/slope.

You are on Room / Area (Clinical Photography Studio). Skip to the next section.

Room / Area (Clinical Photography Studio)

• There is / are 1 room(s) / area(s) available.
• The name / number of the room / area surveyed was; Clinical Photography Studio.
• The room / area is approximately 18m from the lift 02.
• There is not level access to the room / area.
• There is a/are door(s) into the room / area.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) may be difficult to open.
• The width of the door opening is 84cm (2ft 9in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is/are height adjustable.
• There are no chairs with armrests available.
• Some tables are permanently fixed.
• There is not a hearing assistance system.
• The room / area does not have background music playing.
• There is not a red flashing fire alarm beacon within the room / area.
• Lighting levels are good.

You are on Waiting Room / Area. Skip to the next section.

Waiting Room / Area

• There is a waiting room / area.
• The waiting room / area is approximately 17m from the lift 02.
• There is level access into the waiting room / area.
• There is a/are door(s) into the waiting room / area.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width with a locked extension leaf.
• The door(s) is/are permanently held open.
• The width of the door opening is 75cm (2ft 6in).
• The type of flooring is vinyl/laminate.
• There is not a space for a wheelchair user to wait within the seating area.
• All chairs are permanently fixed.
• All chairs have armrests.
• There is not ample room for a wheelchair user to manoeuvre.
• Announcements are in person.
• The waiting room / area does not have background music playing.
• There is not a red flashing fire alarm beacon within the waiting room / area.
• There is not a television.
• Vending machines are not available.
• A water dispenser is not available.
• There is not a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are good.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The shared toilet is located to the right from the Photography Studio.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 6m from the Photography Studio entrance.
  • There is no signage on or near the toilet door.
  • The colour contrast between the external toilet door(s) and wall(s) is good.
  • The colour contrast between the internal toilet door(s) and wall(s) is good.
  • The colour contrast between the walls and floor is good.
  • The toilet seats have a good colour contrast.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 87cm.
  • The wash basin(s) tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The wall fixed soap dispenser is located above the wash basin.
  • Lighting levels are good.

You are on Location of Toilet/Changing Facilities. Skip to the next section.

Location of Toilet/Changing Facilities

• Changing Places facilities are located in Zone A on level 2, to the left from the Main Entrance.
• Accessible toilet facilities are located in Zone A on level 2 to the left from the Main Entrance, on level 4 ahead from the lifts 4, 5 & 6, on level 5 next to location A519 and on level 9 to the right from the lifts 4, 5 & 6. In Zone B on level 2 along the balloon corridor.
• Shared standard toilet facilities are located on levels 2 and 3 of Zone A.
• Female and male standard toilet facilities are located on level 9 of Zone A.
• Parent and baby changing facilities are located in Zone A on level 2, to the left from the Main Entrance.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• Bristol Royal Infirmary - Zone A & Zone B link (new tab) - click here.