You are on Getting To The Hospital (Weston General Hospital). Skip to the next section.

Getting To The Hospital (Weston General Hospital)

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• By Road View
  • Weston General Hospital is located off Grange Road in Uphill, to the south of the town centre.
    It is easily accessed via the A370 from the north or the south of Weston-Super-Mare.
    The Postcode for the Sat-Nav is BS23 4TQ.
  • There are several car parks at Weston General Hospital, all car parks are open air.
    The main Accessible car park is outside of the main hospital entrance and is accessed by a service road to the right of the main visitor car park entrance.
• By Bus View
  • The number 5 Badgerline, Route 4 and 20 Coaster bus services all stop at this hospital.
  • There is an onsite bus stop.
  • The bus stop is located to the left of the main hospital entrance, opposite the Blue Badge bays.
  • The onsite bus stop has a sheltered roof and is enclosed on three sides.
    There is a bench seat in the bus shelter which is set at 82cm from floor level.
    There is room for a wheelchair within the bus shelter.
  • The route from the bus shelter is via an uneven foot path.
    There are lamp posts on the pavement.
    There is a barrier rail between the pavement and the road.
    There is a crossing which takes you to the main entrance.
    There are tactile dropped kerbs at the crossing.
    The bus shelter is approximately 50 metres from the hospital entrance.
• By Train View
  • The nearest train station is Weston-Super-Mare, which is approximately 2.2 miles (3.5 km) from the hospital.
    The services run at this station are by GWR.
    The bus service 20 Coaster runs from the station to the hospital.
    There are also taxi services available from the station to the hospital.
• Useful Links View
  • Please click on the Google Maps link below for the location of Weston General Hospital.
  • To view the web page described above click here (opens in new tab).
  • Please click on the link below for information on the bus services to Weston General Hospital.
  • To view the web page described above click here (opens in new tab).
  • Please click on the link below for information on train timetables and tickets.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance (Weston General Hospital). Skip to the next section.

Getting Help and Assistance (Weston General Hospital)

• There is a Patient Advice and Liaison Service (PALS) at the hospital.
• The Patient Advice and Liaison Service (PALS) is located to the left of the information desk at the main hospital entrance on the ground floor.
• The telephone number for the Patient Advice and Liaison Service (PALS) is 01934 647 216.
• The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
• There are volunteers available for help and assistance at the hospital.
• Volunteers can be found at the main entrance.
• There is not an assistance dog toilet or toileting area on the hospital site.
• Water bowls for assistance dogs are available on request.
• BSL interpreters can be provided on request.
• Language interpreters can be provided on request.
• A mobility scooter charging point is not available at the hospital.
• Mobility aids are available to help patients move around and include; wheelchairs.
• To obtain mobility aids please contact a member of staff.

You are on Hospital Parking (Accessible Parking). Skip to the next section.

Hospital Parking (Accessible Parking)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car parking facilities are for Blue Badge holders only.
  • The car park is located outside the main entrance.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac and block paving.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) markings are faded.
  • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 235cm x 470cm.
  • There is a 120cm hatched zone around the Blue Badge parking bay(s).
  • The dimensions of other designated Blue Badge parking bay(s) vary in size.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is a designated drop-off point.
  • The drop-off point is located either side of the main entrance.
  • There is a dropped kerb from the drop-off point.
  • The dropped kerb does not have tactile paving.
• Paying View
  • There are not parking charges for the hospital car park.
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are dropped kerbs.
  • The hospital entrance is clearly visible from the car park.
  • The nearest designated Blue Badge parking bay is approximately 10m (10yd 2ft) from the main entrance.

You are on Hospital Parking (Visitor and Patient Parking). Skip to the next section.

Hospital Parking (Visitor and Patient Parking)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located at the front of the hospital.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does have a barrier control system.
  • There is a touchscreen at the barrier.
  • The barrier controls/touchscreen can be reached from the car.
  • The car park surface is tarmac and block paving.
  • There is not a/are not Blue Badge parking bay(s) available.
• Drop-off Point View
  • There is a designated drop-off point.
  • The drop-off point is located either side of the main hospital entrance.
  • There is a dropped kerb from the drop-off point.
  • The dropped kerb does have tactile paving.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located at the entrance to the car park and at the payment machines in the hospital building.
  • Payment machines are located outside the main hospital entrance.
  • There is not a payment machine at a convenient height for wheelchair users.
  • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
  • To see the hospital parking charges please click here (opens new tab).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are dropped kerbs.
  • The hospital entrance is clearly visible from the car park.

You are on Getting To (Hutton Ward). Skip to the next section.

Getting To (Hutton Ward)

• Hutton Ward is/are located on the 2nd Floor.
• Access to Hutton Ward is via the main entrance.
• Enter via the main entrance and go straight ahead down the corridor to the lift lobby.
  Take either lift 2 or 3 to the 2nd Floor.
  If using lift 2, go straight ahead upon exiting.
  If using lift 3, turn left upon exiting.
  Continue down to the corridor, the entrance for Hutton Ward is on the right.
• There is step free access, via lift, to Hutton Ward.
• Hutton Ward is approximately 20m from the lifts 2 and 3.
• There are resting areas along the route.
• Wayfinding signage is provided.
• Dementia friendly signage is not provided.
• There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
• There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance Details View
  • This information is for the entrance located at the front of the hospital.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 105cm (3ft 5in).
  • There is not a door release button when exiting.
  • Standard manual wheelchairs are available for people to borrow at this entrance.
  • The main door(s) open(s) by revolving.
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 190cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 140cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
• Ramp/Slope Details View
  • The ramp/slope is located leading to the entrance.
  • The ramp/slope gradient is slight.
• Comments View
  • This entrance is open between 08:00 and 22:00.
    
  • When the doors are set at open the entrance doors in the centre are 142cm wide.
    
  • There is a button to slow the revolving doors set at 100cm, located to the right of the entrance on entering.

You are on Outside Access (Accessible Entrance). Skip to the next section.

Outside Access (Accessible Entrance)

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• Entrance Details View
  • This information is for the entrance located at the front of the hospital to the right of the main entrance.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • There is a bell/buzzer.
  • The height of the bell/buzzer is 142cm .
  • There is an intercom.
  • The height of the intercom is 142cm .
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 125cm (4ft 1in).
  • There is not a door release button when exiting.
  • Standard manual wheelchairs are available for people to borrow at this entrance.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 136cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 140cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
• Ramp/Slope Details View
  • The ramp/slope is located directly at the threshold of the entrance.
  • The ramp/slope gradient is slight.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides going up the ramp.
  • The width of the ramp is 140cm.
• Comments View
  • There is an out of hours telephone at this entrance set at 130cm from ground level.
    
  • There is an intercom to exit the building for out of hours, which is set at 140cm from floor level.
    
  • This entrance is open between 08:00 and 22:00.

You are on Other Floors (Centre Stairwell). Skip to the next section.

Other Floors (Centre Stairwell)

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• Stairs View
  • Signs indicating the location of the stairs are clearly visible from the entrance.
  • There are manual, double doors which may be difficult to open to enter and exit the stairwell on all floors.
  • The floors which are accessible by stairs are G,1 and 2.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
  • The steps are not clearly marked.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor of the building are provided on landings.
  • The lighting levels are moderate to good.

You are on Lift (Lift 2). Skip to the next section.

Lift (Lift 2)

• There is a lift for public use.
• The lift is located on the main central corridor of the hospital.
• Signs indicating the location of this lift are clearly visible from the entrance.
• The lift is approximately 38m (41yd 1ft) from the main entrance.
• The lift is a standard lift.
• Staff do not need to be notified for use of the lift.
• The floors which are accessible by this lift are G, 1 and 2.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is good.
• The colour contrast between the external lift control plate and the wall is good.
• The clear door width is 130cm.
• The dimensions of the lift are 160cm x 250cm.
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is a hearing assistance system.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is moderate to good.

You are on Lift (Lift 3). Skip to the next section.

Lift (Lift 3)

• There is a lift for public use.
• The lift is located on the main central hospital corridor.
• Signs indicating the location of this lift are clearly visible from the entrance.
• The lift is approximately 38m (41yd 1ft) from the main entrance.
• The lift is a standard lift.
• Staff do not need to be notified for use of the lift.
• The floors which are accessible by this lift are G, 1 and 2.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are not within 90cm - 110cm from the floor.
• The lift call button is set at 85cm from floor level.
• The colour contrast between the external lift controls and the control plate is good.
• The colour contrast between the external lift control plate and the wall is good.
• The clear door width is 130cm.
• The dimensions of the lift are 160cm x 250cm.
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is a hearing assistance system.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is moderate to good.

You are on Ward (Hutton Ward). Skip to the next section.

Ward (Hutton Ward)

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• Ward Information View
  • This is a/an orthoptic ward.
  • This is a shared ward.
  • There is/are 4 bay(s) available.
  • There is/are 4 side room(s) available.
  • There is/are 25 bed(s) on this ward in total.
• Ward Access View
  • There is a/are door(s) leading into the ward.
  • The door(s) open(s) automatically (towards you).
  • The door(s) is/are double width.
  • The width of the door opening is 168cm (5ft 6in).
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 85cm (2ft 9in).
  • There is a door release button when exiting.
  • The height of the door release button is 95cm (3ft 1in).
  • There is level access throughout the ward.
  • There is clear signage on the ward.
  • The type of flooring is vinyl/laminate.
  • There is some flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are good.
• Reception/Nurses' Station View
  • The height of the ward reception desk is 110cm.
  • There is a lowered section.
  • The height of the lowered section of the desk is 72cm.
  • There is not a hearing assistance system available at the desk.
• Relatives' Room View
  • There is not a relatives' room for the ward.
• Example Side Room View
  • There are multiple side rooms available with accessible ensuites.
  • The side room surveyed does have an accessible ensuite.
  • The width of the door opening into the side room is over 75cm.
  • The side room surveyed does have a ceiling track hoist.
  • The hoist covers the bed.
  • There is sufficient space next to the bed for a mobile hoist to operate.
  • There is room for a wheelchair user to manoeuvre around the bed.
  • Bedside storage is available.
  • The colour contrast between the walls and the floor in the side room is good.
  • The lighting levels in the side room are good.
  • The width of the door opening into the ensuite is over 75cm.
  • There is a clear unobstructed turning space within the ensuite.
  • The fixtures/facilities available in the ensuite include; a shower, a toilet and a wash basin.
  • The colour contrast between the walls and the floor in the ensuite is good.
  • The lighting levels in the ensuite are good.
• Ward Features and Patient Facilities View
  • A hearing assistance system is not available on the ward.
  • The ward does not play background music.
  • There is a chair with armrests on both sides.
  • A mobile hoist is available on the ward.
  • There are washroom facilities for patients on the ward.
  • There are toilet facilities for patients on the ward.
• Visitor Facilities View
  • There are no accessible toilet facilities on the ward for visitors.
  • Accessible toilet facilities for visitors are located on the ground floor, in the corridor to the left of the main entrance.
  • There are no standard toilet facilities on the ward for visitors.
  • Standard toilet facilities for visitors are located on the 2nd floor, in the corridor.
• Visiting Times View
  • There are set visiting times for the ward.
  • Visiting times are 11:00 - 19:00 - Monday to Friday.
  • The visiting times are the same for each day.

You are on Washroom (Side Room En-suite). Skip to the next section.

Washroom (Side Room En-suite)

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• Washroom Details View
  • The washroom surveyed has a wheel in shower, a toilet and a wash basin.
  • The washroom surveyed is located within the side room.
  • There is step free access to the washroom surveyed once inside the ward.
  • This washroom is shared.
  • There is no additional signage on or near the washroom door.
  • The washroom door(s) open(s) inwards.
  • The door(s) is/are locked by a twist lock.
  • The door is easy to open.
  • The width of the door opening is 87cm (2ft 10in).
  • The dimensions of the washroom are 212cm x 160cm (6ft 11in x 5ft 3in).
  • The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
  • There is an emergency pull cord alarm.
  • The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
  • There is not a red flashing fire alarm beacon within the washroom.
  • There is not a coat hook in the washroom.
  • There is a mirror.
  • There is not a tall mirror, with suitable specifications, for ease of use.
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The height of the wash basin is 74cm.
  • As you face the wash basin the wall-mounted grab rails are on both sides.
  • The tap type is twist/turn. It is a mixer tap.
  • There is a soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 100cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The height of the towel dispenser is 114cm.
  • There is not a hand dryer.
  • Disposal facilities are available.
  • There is a/are nappy/incontinence items bin disposal units.
  • The washroom has a non-slip floor.
• Toilet Details View
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet has a wall which can act as a back rest.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 144cm.
  • There is a flush, however it is not on the transfer side.
  • There is a dropdown rail on the transfer side.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The height of the toilet roll holder is 92cm.
  • There is not a colostomy changing shelf for standing users next to the toilet.
• Shower Details View
  • There is a wheel in shower.
  • The shower does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The shower head is height adjustable.
  • The shower control type is twist/turn.
  • There is a flip-down/tip-up seat for the shower.
  • The height of the flip-down/tip-up or fixed seat is 48cm (1ft 7in).
  • There are wall-mounted grab rails available for the shower.
• Colour Contrast and Lighting View
  • The colour contrast between the external washroom door and wall is good.
  • The colour contrast between the internal washroom door and wall is good.
  • The colour contrast between the dropdown rail(s) and wall is good.
  • The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is good.
  • The colour contrast between the wall-mounted grab rails to the right of the toilet and wall is good.
  • The toilet seat colour contrast is good.
  • The colour contrast between the shower wall-mounted grab rails and wall is good.
  • The colour contrast between the washroom floor and walls is fair.
  • Lighting levels are moderate to good.

You are on Washroom (Hutton Ward - Shower and WC). Skip to the next section.

Washroom (Hutton Ward - Shower and WC)

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• Washroom Details View
  • The washroom surveyed has a wheel in shower, a toilet and a wash basin.
  • There is/are 4 washroom(s) of this type in the ward.
  • The washroom surveyed is located within bay 3.
  • The washroom surveyed is approximately 30m from the department entrance.
  • There is step free access to the washroom surveyed once inside the ward.
  • This washroom is shared.
  • There is pictorial and written or text signage on or near the washroom door.
  • The washroom door(s) open(s) inwards.
  • The door(s) is/are locked by a twist lock.
  • The door may be difficult to open.
  • The width of the door opening is 84cm (2ft 9in).
  • The dimensions of the washroom are 151cm x 234cm (4ft 11in x 7ft 8in).
  • The washroom does have an unobstructed minimum turning space of 150cm x 150cm.
  • There is an emergency pull cord alarm.
  • The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
  • There is not a red flashing fire alarm beacon within the washroom.
  • There is not a coat hook in the washroom.
  • There is a mirror.
  • There is not a tall mirror, with suitable specifications, for ease of use.
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The height of the wash basin is 74cm.
  • As you face the wash basin the wall-mounted grab rails are on both sides.
  • The tap type is lever. It is a mixer tap.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 105cm.
  • There is a towel dispenser.
  • The towel dispenser can be reached from seated on the toilet.
  • The height of the towel dispenser is 120cm.
  • There is not a hand dryer.
  • Disposal facilities are available.
  • There is a/are general waste (with lid) and clinical waste disposal units.
  • The washroom has a non-slip floor.
• Toilet Details View
  • The height of the toilet seat above floor level is 45cm (1ft 6in).
  • The toilet has a wall which can act as a back rest.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 91cm.
  • There is a flush on the transfer side.
  • There is no dropdown rail for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The height of the toilet roll holder is 95cm.
  • There is not a colostomy changing shelf for standing users next to the toilet.
• Shower Details View
  • There is a wheel in shower.
  • The shower does have an unobstructed minimum turning space of 150cm x 150cm.
  • The shower head is height adjustable.
  • The shower control type is twist/turn.
  • There is a flip-down/tip-up seat for the shower.
  • The height of the flip-down/tip-up or fixed seat is 45cm (1ft 6in).
  • There are wall-mounted grab rails available for the shower.
  • The shower area is accessed via an easy slope.
• Colour Contrast and Lighting View
  • The colour contrast between the external washroom door and wall is good.
  • The colour contrast between the internal washroom door and wall is good.
  • The colour contrast between the dropdown rail(s) and wall is good.
  • The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is good.
  • The colour contrast between the wall-mounted grab rails to the right of the toilet and wall is good.
  • The toilet seat colour contrast is good.
  • The colour contrast between the shower wall-mounted grab rails and wall is good.
  • The colour contrast between the washroom floor and walls is fair.
  • Lighting levels are good.
• Comments View
  • There is a door that leads to the toilet which is 86cm wide.
    
  • The size of the toilet is 164cm by 203cm wide.

You are on Location of Toilet/Changing Facilities (Weston General Hospital). Skip to the next section.

Location of Toilet/Changing Facilities (Weston General Hospital)

• Accessible toilet facilities are located on the ground floor to the left of the main entrance and to the right of the Rafter's Restaurant entrance.
  There is also an accessible toilet located on the first floor next to the Kewstoke Ward.
• Shared standard toilet facilities are located on the ground floor to the left of the main entrance and to the right of the Rafter's Restaurant entrance.
  There is also a shared standard toilet on the second floor corridor.
• Parent and baby changing facilities are located on the ground floor, in the standard toilets to the right of the Rafter's restaurant entrance.
  There is also baby changing facilities in the accessible and ambulant toilets in the main outpatient reception area.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• Weston General Hospital link (new tab) - click here.