You are on Getting To The Hospital. Skip to the next section.

Getting To The Hospital

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• By Road View
  • The hospital is located on London Road.
    The hospital can be accessed via the A52 and the M1, off junction 25 to the South East of Central Derby.
    For Sat Nav Location enter DE1 2QY.
  • Patient and visitor car parking is available at the Main Entrance car park.
    Clearly marked Blue Badge bays are available in the car park and drop off bays near to entrances.
    Car parking is free for Blue Badge Holders. This time is unlimited for those parking within a car park. Blue Badge holders press the intercom on exit and will be asked to hold their Blue Badge to the window. The Car Parking Team will then raise the barrier.
    People parking in a Blue Badge space outside of a barrier controlled car park have 3 hours free car parking.
• By Bus View
  • There is a bus stop is located on London Road, approximately 100 metres away with services to Leicester and Boulton via routes 1, 1a, 1c, 73 and skylink Derby.
  • There is an on-site bus stop located on Litchurch Street, which is served by the Trent Barton ‘Royal Derby’ bus. There is access to the Main Entrance of the hospital via steps and a ramp across the road from this bus stop.
• By Train View
  • The nearest train station is Derby.
    The station is located 0.8 miles away via Canal Street or B6000.
• Useful Links View
  • Arriva bus service - provider of bus services to and from the hospital.
  • To view the web page described above click here (opens in new tab).
  • Trent Barton ‘Royal Derby’ bus information.
  • To view the web page described above click here (opens in new tab).
  • Cross country trains - provider of services to and from Derby station.
  • To view the web page described above click here (opens in new tab).
  • Google Maps location finder.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• To see the hospital map please click here (opens new tab).
• There is a Patient Advice and Liaison Service (PALS) at the hospital.
• The Patient Advice and Liaison Service (PALS) is located in Royal Derby Hospital. The PALS office also covers this hospital.
• The telephone number for the Patient Advice and Liaison Service (PALS) is 01332 785 156.
• The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
• Documents are available in an alternative format and can be provided to include: Braille and different languages.
• There is an assistance dog toilet or toileting area on the hospital site.
• The assistance dog toilet or toileting area is located around the hospital site.
• Water bowls for assistance dogs are not available.
• BSL interpreters can be provided on request.
• Language interpreters can be provided on request.
• Mobility aids are available to help patients move around and include; wheelchairs.
• There are telephone and face to face language interpreters available.
  Telephone interpretation services are available 24 hours a day.
  Patients should contact the ward or clinic that they will be attending to discuss interpreting needs.
  Virtual appointments are available via Attend Anywhere.
  Interpreters can be used during these virtual appointments.
  BSL interpreters are provided by Communication Unlimited (including for patients attending Attend Anywhere virtual appointments).
  Patients can book an interpreter by contacting the interpreter’s department on 01332 788080 or emailing [email protected] with:
  Patient name, Appointment date & time, Clinic name & location and Hospital number (if known).
  Out of Hours face to face BSL interpreters can be requested by texting booking details to 07432 891 697.

You are on Hospital Parking (Main Hospital Parking). Skip to the next section.

Hospital Parking (Main Hospital Parking)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located at the front of the hospital.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does have a barrier control system.
  • The barrier controls/touchscreen can be reached from the car.
  • The car park surface is tarmac.
  • There is not a/are not Blue Badge parking bay(s) available.
• Drop-off Point View
  • There is not a designated drop-off point.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located at the entrance to the car park.
  • Payment signs do make it clear if parking charges apply to Blue Badge holders.
  • Payment machines are located to the left of the main hospital entrance.
  • There is not a payment machine at a convenient height for wheelchair users.
  • To see the hospital parking charges please click here (opens new tab).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are dropped kerbs.
  • The hospital entrance is not clearly visible from the car park.
  • The route from the car park to the hospital entrance is clearly signposted.
  • The nearest designated Blue Badge parking bay is approximately 30m (32yd 2ft) from the main hospital entrance.
• Comments View
  • The ticket machine controls and slots are between 60cm to 143cm high.
  • Car parking is free for Blue Badge Holders. This time is unlimited for those parking within a car park. Blue Badge holders press the intercom on exit and will be asked to hold their Blue Badge to the window. The Car Parking Team will then raise the barrier.
  • People parking in a Blue Badge space outside of a barrier controlled car park have 3 hours free car parking.

You are on Hospital Parking (Additional Parking). Skip to the next section.

Hospital Parking (Additional Parking)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located on the left side of the hospital.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does have a barrier control system.
  • The barrier controls/touchscreen can be reached from the car.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 2 designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 238cm x 470cm (7ft 10in x 15ft 5in).
  • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is not a designated drop-off point.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located at the entrance to the car park.
  • Payment signs do make it clear if parking charges apply to Blue Badge holders.
  • Payment machines are located at the front of the car park.
  • There is not a payment machine at a convenient height for wheelchair users.
  • To see the hospital parking charges please click here (opens new tab).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are dropped kerbs.
  • The hospital entrance is not clearly visible from the car park.
  • The route from the car park to the hospital entrance is clearly signposted.
  • The nearest designated Blue Badge parking bay is approximately 125m (136yd 2ft) from the main hospital entrance.
• Comments View
  • The ticket machine controls and slots are between 59cm to 143cm high.
  • Car parking is free for Blue Badge Holders. This time is unlimited for those parking within a car park. Blue Badge holders press the intercom on exit and will be asked to hold their Blue Badge to the window. The Car Parking Team will then raise the barrier.
  • People parking in a Blue Badge space outside of a barrier controlled car park have 3 hours free car parking.

You are on Hospital Parking (Blue Badge Parking). Skip to the next section.

Hospital Parking (Blue Badge Parking)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car parking facilities are for Blue Badge holders only.
  • The car park is located in front of the main hospital entrance.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is block paving.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked and signposted.
  • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 224cm x 488cm (7ft 4in x 16ft).
  • There is a 120cm hatched zone around the Blue Badge parking bay(s).
  • The dimensions of other designated Blue Badge parking bay(s) vary in size.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is a designated drop-off point.
  • The drop-off point is located at the front of the car park, on the left.
  • There is not a dropped kerb from the drop-off point.
• Paying View
  • There are not parking charges for the hospital car park.
  • Payment signs are not provided.
  • Payment signs do make it clear if parking charges apply to Blue Badge holders.
  • To see the hospital parking charges please click here (opens new tab).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • The hospital entrance is clearly visible from the car park.
  • The nearest designated Blue Badge parking bay is approximately 15m (16yd 1ft) from the main hospital entrance.
• Comments View
  • Car parking is free for Blue Badge Holders. This time is unlimited for those parking within a car park. Blue Badge holders press the intercom on exit and will be asked to hold their Blue Badge to the window. The Car Parking Team will then raise the barrier.
  • People parking in a Blue Badge space outside of a barrier controlled car park have 3 hours free car parking.

You are on Hospital Parking (Entrance A Parking). Skip to the next section.

Hospital Parking (Entrance A Parking)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car parking facilities are for Blue Badge holders only.
  • The car park is located along the left side of Litchurch Street as you enter the hospital grounds via entrance A.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 4 designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 230cm x 470cm (7ft 7in x 15ft 5in).
  • There is a 120cm hatched zone around the Blue Badge parking bay(s).
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is a designated drop-off point.
  • The drop-off point is located along the right side of Litchurch Street as you enter the hospital grounds via entrance A.
  • There is a dropped kerb from the drop-off point.
  • The dropped kerb does not have tactile paving.
• Paying View
  • There are not parking charges for the hospital car park.
  • Payment signs are not provided.
  • To see the hospital parking charges please click here (opens new tab).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are dropped kerbs.
  • The hospital entrance is not clearly visible from the car park.
  • The route from the car park to the hospital entrance is clearly signposted.
  • The nearest designated Blue Badge parking bay is approximately 20m (21yd 2ft) from the lower ground floor entrance.
• Comments View
  • There is a maximum waiting time of 30 minutes within the drop off point.
  • Car parking is free for Blue Badge Holders. This time is unlimited for those parking within a car park. Blue Badge holders press the intercom on exit and will be asked to hold their Blue Badge to the window. The Car Parking Team will then raise the barrier.
  • People parking in a Blue Badge space outside of a barrier controlled car park have 3 hours free car parking.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance Details View
  • This information is for the entrance located at the front of the hospital.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • There is not a bell/buzzer.
  • There is an intercom.
  • The height of the intercom is 141cm (4ft 8in).
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 120cm (3ft 11in).
  • There is not a door release button when exiting.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 170cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 180cm.
• Ramp/Slope Details View
  • The ramp/slope is located in front of the entrance.
  • The ramp/slope gradient is slight.

You are on Outside Access (Rear Entrance). Skip to the next section.

Outside Access (Rear Entrance)

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• Entrance Details View
  • This information is for the entrance located at the rear of the hospital.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 108cm (3ft 7in).
  • There is not a door release button when exiting.
  • The main door(s) open(s) automatically (towards you).
  • The door(s) is/are double width.
  • The width of the door opening is 151cm.
• Ramp/Slope Details View
  • The ramp/slope is located in front of the entrance.
  • The ramp/slope gradient is steep.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides going up the ramp.
• Comments View
  • This entrance is only in use from 07:30 to 20:00 each day.

You are on Outside Access (Ward Access Entrance). Skip to the next section.

Outside Access (Ward Access Entrance)

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• Entrance Details View
  • This information is for the entrance located at the end of the walkway at the front of the hospital, on the left.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There are bollards outside this entrance.
  • The minimum width between the bollards/wall is 150cm.
  • The bollard(s) has/have a high colour contrast to prevent them being hazardous to visually impaired people.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • There is not a bell/buzzer.
  • There is an intercom.
  • The height of the intercom is 125cm (4ft 1in).
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 128cm (4ft 2in).
  • There is a door release button when exiting.
  • The height of the door release button is 112cm (3ft 8in).
  • The main door(s) open(s) automatically (towards you).
  • The door(s) is/are double width.
  • The width of the door opening is 162cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
• Ramp/Slope Details View
  • The ramp/slope is located at the beginning of the canopied walkway.
  • The ramp/slope gradient is slight.

You are on Outside Access (Lower Ground Floor Entrance). Skip to the next section.

Outside Access (Lower Ground Floor Entrance)

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• Entrance Details View
  • This information is for the entrance located along Litchurch Street, as you enter the hospital grounds via entrance A.
  • The entrance area/door is not clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 123cm (4ft).
  • There is not a door release button when exiting.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width but one door is locked.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 83cm.
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 172cm.
• Ramp/Slope Details View
  • The ramp/slope is located in between the gate and the first entrance.
  • The ramp/slope gradient is slight.
• Comments View
  • The gate in front of this entrance is 135cm wide and is permanently held open (this is shown in photograph 2).

You are on Reception (Main Reception). Skip to the next section.

Reception (Main Reception)

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• Reception View
  • The reception point is located ahead and to the right as you enter the hospital.
  • The reception point is approximately 5m (5yd 1ft) from the main entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is medium height (77cm - 109cm).
  • There is not sufficient space to write or sign documents on the counter.
  • There is not a low section of the counter (76cm or below) available.
  • The counter is staffed.
  • There is not a bell to attract attention.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • The hearing assistance system is signed.
  • Staff are not trained to use the hearing assistance system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 23/06/2022.
  • The hearing assistance system was working at the time of testing.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
• Reception Waiting Area View
  • There is not a waiting area close to the reception point.

You are on Getting Around. Skip to the next section.

Getting Around

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• Access View
  • There is step free access throughout the building via lift(s).
• Circulation View
  • There are doors in corridors which have to be opened manually.
  • The type of flooring in walkways and corridors is vinyl.
  • There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • Handrails are provided in some corridors.
  • Seating is provided in some corridors.
  • There is high colour contrast between the walls and floor in all corridors.
  • The lighting levels are good.
• Signage and Wayfinding View
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is consistent throughout the building.
  • The wayfinding signage includes some pictograms.
  • Dementia friendly signage is provided.
  • Maps are provided at key intersections.
• Safe Place(s) View
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
• Audio View
  • This venue does not play background music in public areas.
  • There is a hearing assistance system in the public areas of the building.
  • The type of system is a fixed loop.
  • A hearing assistance system is available at the hospital main reception.
  • Staff are not trained to use the hearing assistance system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 23/06/2022.
  • The hearing assistance system was working at the time of testing.

You are on Amenities. Skip to the next section.

Amenities

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• Shops and Services View
  • There is a League of Friends shop on the left side of the main entrance lobby.
• ATM Machines View
  • There is an/are ATM machine(s) available.
  • The ATM Machine(s) is/are located on the right side of the main entrance lobby.
  • A low level ATM machine is not available.
• Pay Phones and Charging Points View
  • Pay phones are not available.
  • Phone charging points are not available.
• Public WiFi View
  • Free public WiFi is not available.
• TV Pre-Payment Machines View
  • There are no TV pre-pay machines for patients.
• Additional Information View
  • There are several plug sockets along the main corridor that could be used to charge a phone.

You are on Other Floors (Junction 3). Skip to the next section.

Other Floors (Junction 3)

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• Stairs View
  • Signs indicating the location of the stairs are clearly visible from the entrance.
  • There are manual, double doors which may be difficult to open to enter and exit the stairwell on all floors.
  • The floors which are accessible by stairs are L1, L2, L3.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The depth of the step(s) is/are between the recommended 30cm and 45cm.
  • The steps are not clearly marked.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor of the building are provided on landings.
  • The lighting levels are good.

You are on Other Floors (Junction 3 Corridor). Skip to the next section.

Other Floors (Junction 3 Corridor)

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• Stairs View
  • Signs indicating the location of the stairs are not clearly visible from the entrance.
  • There are manual, double doors which may be difficult to open to enter and exit the stairwell on all floors.
  • The floors which are accessible by stairs are L2 and L3.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The depth of the step(s) is/are between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do not cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor of the building are not provided on landings.
  • The lighting levels are good.

You are on Other Floors (Junction 6). Skip to the next section.

Other Floors (Junction 6)

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• Stairs View
  • Signs indicating the location of the stairs are not clearly visible from the entrance.
  • There are manual, double doors which may be difficult to open to enter and exit the stairwell on all floors.
  • The floors which are accessible by stairs are L2 and L3.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The depth of the step(s) is/are between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do not cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor of the building are not provided on landings.
  • The lighting levels are low to moderate.
• Comments View
  • There is a stair lift available on the top half of the stairs.

You are on Other Floors (Ward Access). Skip to the next section.

Other Floors (Ward Access)

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• Stairs View
  • Signs indicating the location of the stairs are clearly visible from the entrance.
  • There are manual, double doors which may be difficult to open to enter and exit the stairwell on all floors.
  • The floors which are accessible by stairs are L2 and L3.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The depth of the step(s) is/are between the recommended 30cm and 45cm.
  • The steps are not clearly marked.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor of the building are not provided on landings.
  • The lighting levels are good.

You are on Lift (Junction 4 - Left Lift). Skip to the next section.

Lift (Junction 4 - Left Lift)

• There is a lift for public use.
• The lift is located on the left side of the hospital main entrance lobby.
• Signs indicating the location of this lift are clearly visible from the entrance.
• The lift is approximately 30m (32yd 2ft) from the main entrance.
• The lift is a standard lift.
• Staff do not need to be notified for use of the lift.
• The floors which are accessible by this lift are L1, L2 and L3.
• There are manual, double doors which may be difficult to open to access the lift lobby on the ground floor and on the lower ground floor.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is medium.
• The colour contrast between the external lift control plate and the wall is high.
• The clear door width is 129cm.
• The dimensions of the lift are 156cm x 166cm.
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing assistance system.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is good.

You are on Lift (Junction 4 - Right Lift). Skip to the next section.

Lift (Junction 4 - Right Lift)

• There is a lift for public use.
• The lift is located on the left side of the hospital main entrance lobby.
• Signs indicating the location of this lift are clearly visible from the entrance.
• The lift is approximately 30m (32yd 2ft) from the main entrance.
• The lift is a standard lift.
• Staff do not need to be notified for use of the lift.
• The floors which are accessible by this lift are L1, L2 and L3.
• There are manual, double doors which may be difficult to open to access the lift lobby on the ground floor and on the lower ground floor.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is medium.
• The colour contrast between the external lift control plate and the wall is high.
• The clear door width is 128cm.
• The dimensions of the lift are 156cm x 226cm.
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing assistance system.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is good.

You are on Lift (Ward Access - Left Lift). Skip to the next section.

Lift (Ward Access - Left Lift)

• There is a lift for public use.
• The lift is located ahead as you enter the hospital via the Ward Access entrance.
• Signs indicating the location of this lift are clearly visible from the entrance.
• The lift is approximately 5m (5yd 1ft) from the Ward Access entrance.
• The lift is a standard lift.
• Staff do not need to be notified for use of the lift.
• The floors which are accessible by this lift are L2 and L3.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is medium.
• The colour contrast between the external lift control plate and the wall is medium.
• The clear door width is 129cm (4ft 3in).
• The dimensions of the lift are 177cm x 268cm (5ft 10in x 8ft 10in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• There is a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is a hearing assistance system.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is good.

You are on Lift (Ward Access - Right Lift). Skip to the next section.

Lift (Ward Access - Right Lift)

• There is a lift for public use.
• The lift is located ahead as you enter the hospital via the Ward Access entrance.
• Signs indicating the location of this lift are clearly visible from the entrance.
• The lift is approximately 5m (5yd 1ft) from the Ward Access entrance.
• The lift is a standard lift.
• Staff do not need to be notified for use of the lift.
• The floors which are accessible by this lift are L2 and L3.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is medium.
• The colour contrast between the external lift control plate and the wall is medium.
• The clear door width is 130cm (4ft 3in).
• The dimensions of the lift are 177cm x 268cm (5ft 10in x 8ft 10in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• There is a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is a hearing assistance system.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is good.

You are on Parent and Baby Room (Level 2). Skip to the next section.

Parent and Baby Room (Level 2)

• There is a parent and baby room for public use.
• The parent and baby room is located on level 2 of the hospital, along the right hand side of the Junction 3 corridor.
• The parent and baby room is approximately 45m from the hospital main entrance.
• There is step-free access into the parent and baby room.
• Staff do not need to be notified for use of the room.
• There is pictorial and written text signage on or near the parent and baby room door.
• The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
• The baby change table is not height adjustable.
• The height of the baby change table once extended is 86cm (2ft 10in).
• There are disposal facilities in the parent and baby room.
• There is a wash basin in the parent and baby room.
• The height of the wash basin is 81cm.
• The wash basin tap type is lever.
• There is/are not chair(s) in the parent and baby room.
• There is a toilet in the parent and baby room.
• There is not a red flashing fire alarm beacon within the room.
• The lighting levels are good.

You are on Toilet with Adaptations (Main Lobby - Left Transfer). Skip to the next section.

Toilet with Adaptations (Main Lobby - Left Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located ahead and to the left as you enter the hospital via the main entrance.
  • This accessible toilet is approximately 15m from the hospital main entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial, written text and dementia friendly signage on or near the toilet door.
  • The contrast between the external door and wall is high.
  • The door opens outwards.
  • The door may be difficult to open.
  • The door is locked by a lever twist.
  • The width of the accessible toilet opening is 85cm (2ft 9in).
  • The contrast between the internal door and wall is high.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is high.
• Toilet Features View
  • The dimensions of the accessible toilet are 160cm x 243cm (5ft 3in x 7ft 12in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 88cm.
  • The transfer space is obstructed by a waste disposal bin.
  • There is a flush on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is high.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is high.
  • The contrast between the walls and floor is high.
  • There is an emergency alarm.
  • The emergency alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are pedal bin and recycling bin disposal units.
  • There is a/are coat hook(s).
  • There are coat hooks in the toilet at 166cm and 177cm from the floor.
• Additional Fixtures View
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is not a shelf within the accessible toilet.
  • The toilet has a backrest.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet seat colour contrast is high.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 94cm (3ft 1in).
  • The contrast between the toilet roll holder and the wall is high.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 74cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 100cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 80cm (2ft 7in).
  • The contrast between the towel dispenser and the wall is high.
  • There is not a hand dryer.

You are on Toilet with Adaptations (Ward Access Lobby - No Transfer). Skip to the next section.

Toilet with Adaptations (Ward Access Lobby - No Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located ahead and to the left as you enter the hospital via the Ward Access entrance.
  • This accessible toilet is approximately 10m from the Ward Access entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial, written text and dementia friendly signage on or near the toilet door.
  • The contrast between the external door and wall is high.
  • The door opens outwards.
  • The door may be difficult to open.
  • The door is locked by a twist lock.
  • The width of the accessible toilet opening is 87cm (2ft 10in).
  • The contrast between the internal door and wall is high.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is high.
• Toilet Features View
  • The dimensions of the accessible toilet are 156cm x 201cm (5ft 1in x 6ft 7in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are good.
  • There is not a lateral transfer space.
  • There is a flush.
  • There is not a spatula type lever flush.
  • There is a lever flush.
  • There are dropdown rails on both sides of the toilet.
  • The contrast between the dropdown rail(s) and wall is high.
  • There is not a/are not wall-mounted grab rail(s) available.
  • The contrast between the walls and floor is high.
  • There is an emergency alarm.
  • The emergency alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary and pedal bin disposal units.
  • There is not a/are not coat hook(s).
• Additional Fixtures View
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is not a shelf within the accessible toilet.
  • The toilet has a backrest.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet seat colour contrast is low.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 122cm (4ft).
  • The contrast between the toilet roll holder and the wall is high.
  • There is a wash basin.
  • The wash basin and tap(s) cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 74cm (2ft 5in).
  • There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 98cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 140cm (4ft 7in).
  • The contrast between the towel dispenser and the wall is medium.
  • There is not a hand dryer.

You are on Toilet with Adaptations (Ward Access Corridor - No Transfer). Skip to the next section.

Toilet with Adaptations (Ward Access Corridor - No Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located along the right side of the ward access corridor that is on level 2 of the hospital.
  • This accessible toilet is approximately 25m from the ward access entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial, written text and dementia friendly signage on or near the toilet door.
  • The contrast between the external door and wall is high.
  • The door opens outwards.
  • The door may be difficult to open.
  • The door is locked by a twist lock.
  • The width of the accessible toilet opening is 86cm (2ft 10in).
  • The contrast between the internal door and wall is medium.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is high.
• Toilet Features View
  • The dimensions of the accessible toilet are 150cm x 168cm (4ft 11in x 5ft 6in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are good.
  • There is not a lateral transfer space.
  • There is a flush.
  • There is not a spatula type lever flush.
  • There is a sensor flush.
  • There are dropdown rails on both sides of the toilet.
  • The contrast between the dropdown rail(s) and wall is high.
  • There is not a/are not wall-mounted grab rail(s) available.
  • The contrast between the walls and floor is high.
  • There is not an emergency alarm.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary and pedal bin disposal units.
  • There is not a/are not coat hook(s).
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf within the accessible toilet.
  • The toilet has a wall which acts as a backrest.
  • There is a lid attached to the toilet seat.
  • The height of the toilet seat above floor level is 44cm (1ft 5in).
  • The toilet seat colour contrast is low.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 76cm (2ft 6in).
  • The contrast between the toilet roll holder and the wall is high.
  • There is a wash basin.
  • The wash basin and tap(s) cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 74cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 98cm.
  • There is a towel dispenser.
  • The towel dispenser can be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 114cm (3ft 9in).
  • The contrast between the towel dispenser and the wall is high.
  • There is not a hand dryer.

You are on Toilet with Adaptations (Ward Access Lift Lobby - No Transfer). Skip to the next section.

Toilet with Adaptations (Ward Access Lift Lobby - No Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located to the right as you exit either of the ward access lifts and on level 3 of the hospital.
  • This accessible toilet is approximately 5m from the ward access lifts.
  • There is step-free access into the accessible toilet, via lift.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial, written text and dementia friendly signage on or near the toilet door.
  • The contrast between the external door and wall is high.
  • The door opens outwards.
  • The door may be difficult to open.
  • The door is locked by a twist lock.
  • The width of the accessible toilet opening is 87cm (2ft 10in).
  • The contrast between the internal door and wall is high.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is high.
• Toilet Features View
  • The dimensions of the accessible toilet are 151cm x 224cm (4ft 11in x 7ft 4in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are good.
  • There is not a lateral transfer space.
  • There is a flush.
  • There is not a spatula type lever flush.
  • There is a lever flush.
  • There are dropdown rails on both sides of the toilet.
  • The contrast between the dropdown rail(s) and wall is high.
  • There is not a/are not wall-mounted grab rail(s) available.
  • There is an emergency alarm.
  • The emergency alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary and pedal bin disposal units.
  • There is a/are coat hook(s).
  • There are coat hooks in the toilet at 161cm and 172cm from the floor.
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is a shelf within the accessible toilet.
  • The shelf does not have the minimum dimensions of 12.5cm x 40cm.
  • The shelf is at a height of 91cm.
  • The shelf is located where it is reachable.
  • The toilet has a fixed horizontal rail without a padded backrest.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet seat colour contrast is low.
  • There is a toilet roll holder.
  • The toilet roll holder cannot be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 125cm (4ft 1in).
  • The contrast between the toilet roll holder and the wall is high.
  • There is a wash basin.
  • The wash basin and tap(s) cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 74cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 100cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 140cm (4ft 7in).
  • The contrast between the towel dispenser and the wall is high.
  • There is not a hand dryer.

You are on Standard Toilet(s) (Level 1). Skip to the next section.

Standard Toilet(s) (Level 1)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The female and male toilets are located ahead as you exit the Junction 4 lifts.
  • There is step-free access into the toilet(s), via lift.
  • The standard toilet(s) is/are approximately 20m from the Junction 4 lifts.
  • There is pictorial and written text signage on or near the toilet door.
  • The colour contrast between the external toilet door(s) and wall(s) is high.
  • The colour contrast between the internal toilet door(s) and wall(s) is high.
  • The colour contrast between the walls and floor is medium.
  • The toilet seats have a high colour contrast.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 86cm.
  • The wash basin(s) tap type is twist/turn.
  • There is a wall fixed soap dispenser.
  • The wall fixed soap dispenser is located above the wash basin.
  • Lighting levels are good.

You are on Standard Toilet(s) (Level 2). Skip to the next section.

Standard Toilet(s) (Level 2)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The female and male toilets are located on the left side of the hospital main entrance lobby.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 20m from the hospital main entrance.
  • There is pictorial and written text signage on or near the toilet door.
  • The colour contrast between the external toilet door(s) and wall(s) is high.
  • The colour contrast between the internal toilet door(s) and wall(s) is high.
  • The colour contrast between the walls and floor is high.
  • The toilet seats have a high colour contrast.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 81cm.
  • The wash basin(s) tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The wall fixed soap dispenser is located above the wash basin.
  • Lighting levels are good.

You are on Standard Toilet(s) (Level 3). Skip to the next section.

Standard Toilet(s) (Level 3)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The shared toilet is located to the left as you exit the Junction 4 lifts.
  • There is step-free access into the toilet(s), via lift.
  • The standard toilet(s) is/are approximately 15m from the Junction 4 lifts.
  • There is pictorial and written text signage on or near the toilet door.
  • The colour contrast between the external toilet door(s) and wall(s) is high.
  • The colour contrast between the internal toilet door(s) and wall(s) is high.
  • The colour contrast between the walls and floor is high.
  • The toilet seats have a high colour contrast.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 82cm.
  • The wash basin(s) tap type is lever.
  • There is a wall fixed soap dispenser.
  • The wall fixed soap dispenser is located above the wash basin.
  • Lighting levels are good.
• Toilet Facilities 2 View
  • The shared toilet is located to the right as you exit the Junction 4 lifts.
  • There is step-free access into the toilet(s), via lift.
  • The standard toilet(s) is/are approximately 30m from the Junction 4 lifts.
  • There is pictorial and written text signage on or near the toilet door.
  • The colour contrast between the external toilet door(s) and wall(s) is high.
  • The colour contrast between the internal toilet door(s) and wall(s) is high.
  • The colour contrast between the walls and floor is high.
  • The toilet seats have a high colour contrast.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 82cm.
  • The wash basin(s) tap type is twist/turn.
  • There is a wall fixed soap dispenser.
  • The wall fixed soap dispenser is located above the wash basin.
  • Lighting levels are good.

You are on Location of Toilet/Changing Facilities. Skip to the next section.

Location of Toilet/Changing Facilities

• Accessible toilet facilities are located on Level 2 and on Level 3 of the hospital.
• Female and male standard toilet facilities are located on Level 1 and on Level 2 of the hospital.
• Shared standard toilet facilities are located on Level 3 of the hospital.
• Parent and baby changing facilities are located on Level 2 of the hospital.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• Florence Nightingale Community Hospital - Car Parking link (new tab) - click here.