Access Guide
Getting To (TrustMed Pharmacy)
- TrustMed Pharmacy is/are located on the ground floor of the main hospital building.
- There is step free access to TrustMed Pharmacy.
- TrustMed Pharmacy is approximately 28m from the Main Hospital Entrance.
- View information on getting to the hospital (opens new tab)
- View information on additional parking at the hospital (opens new tab).
- Access to TrustMed Pharmacy is via the Main Entrance.
- View information about this entrance (opens new tab)
- The route to the main hospital entrance has dropped kerbs and uneven surfaces.
There is a main pedestrian crossing used to access the main entrance from the car park. - Enter the hospital via the main hospital entrance.
Continue through the double doors and along the main hospital corridor.
Immediately turn left and enter the two sets of double doors.
TrustMed Pharmacy will be on the right.. - The following toilet facilities are available along the route; accessible toilet (with left hand transfer), accessible toilet (with right hand transfer) and standard toilets.
- View information about accessible toilet facilities in public areas of the hospital (opens new tab).
- There are resting areas along the route.
- Wayfinding signage is provided.
- Dementia friendly signage is not provided.
- There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
- There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.
Entrance (Corridor Entrance to the Pharmacy and Cash Office)
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Entrance Details
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- This information is for the entrance located on the ground floor off the main hospital corridor.
- The entrance area/door is clearly signed with the name of the service/department.
- There is step free access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- There is a hand sanitiser.
- The height of the hand sanitiser is 110cm (3ft 7in).
- There is not a door release button when exiting.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the door opening is 162cm.
- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the door opening is 160cm.
Department / Service (TrustMed Pharmacy - Outpatients)
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Department / Service Access
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- TrustMed Pharmacy - Outpatients is located within the outpatients department.
- There is level access throughout the department/service.
- There is clear signage on the department/service.
- The type of flooring is carpet and vinyl/laminate.
- The department/service does not play background music.
- The lighting levels are good.
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Department / Service Facilities
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- This department/service has; a main reception and a waiting room/area.
- There are not accessible toilet facilities within the department/service.
- Accessible toilet facilities are located on the left before you enter TrustMed Pharmacy - Outpatients.
- There are not standard toilet facilities within this department/service.
- Standard toilet facilities are located along the main hospital corridor.
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Comments
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- There is another pharmacy on the ground floor of the hospital used in exceptional circumstances.
Counter (TrustMed Pharmacy)
- The TrustMed Pharmacy is located on the ground floor.
- The counter is approximately 5m (5yd 1ft) from the pharmacy and cash office entrance.
- The counter is clearly visible from the entrance.
- There is step free access to the counter.
- There is a clear unobstructed route to the counter.
- There are windows, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
- The counter is not placed in front of a background which is patterned.
- The lighting levels at the counter are good.
- The height of the counter is medium height (77cm - 109cm).
- There is sufficient space to write or sign documents on the counter.
- There is not a low section of the counter (76cm or below) available.
- The counter is staffed.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- The hearing assistance system is signed.
- Staff are trained to use the hearing assistance system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 24/07/2023.
- The hearing assistance system was working at the time of testing.
Waiting Room / Area (Shared TrustMed Pharmacy and Cash Office Waiting Area)
- There is a waiting room / area.
- The waiting room / area is approximately 3m from the the pharmacy and cash office entrance.
- There is level access into the waiting room / area.
- There is not a/are not door(s) into the waiting room / area.
- The type of flooring is carpet and vinyl/laminate.
- There is a space for a wheelchair user to wait within the seating area.
- Some chairs are permanently fixed.
- Some chairs with armrests are available.
- No tables are permanently fixed.
- The surface height of the lowest table is 51cm.
- The surface height of the highest table is 51cm.
- The tables do contrast visually with the floor.
- There is ample room for a wheelchair user to manoeuvre.
- Announcements are in person.
- The waiting room / area does not have background music playing.
- There is not a red flashing fire alarm beacon within the waiting room / area.
- There is not a television.
- Vending machines are not available.
- A water dispenser is not available.
- There is not a play area or toys/books for a child to play with.
- There is not space for an assistance dog to rest within the seating area.
- Lighting levels are good.