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Medical Day Case Unit

Leicester General Hospital, Gwendolen Road, Leicester, Leicestershire, LE5 4PW

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Access Guide

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Getting To (Medical Day Case Unit)

  • The most accessible route from the MPCC Car Park has step-free level access and a dropped kerb with tactile paving.
  • Access to the Medical Day Case Unit is via the EMPCC Entrance.
  • There is not a drop-off point at this entrance.
  • The Medical Day Case Unit is located on the first floor of the East Midlands Planned Care Centre.
  • The Medical Day Case Unit is approximately 11m from the lift.
  • Enter via the EMPCC Entrance.
    Turn left and continue ahead.
    At the fork turn right and continue to the bank of lifts on the left.
    Take the lift to the first floor.
    Exit the lift to the right and continue ahead.
    The Medical Day Case Unit will be on your left.
  • Internally the most accessible route has step-free level access, a lift and doors permanently held open.
  • Some flooring along the route is shiny .
  • There are resting areas along the route.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The following toilet facilities are available along the route; a toilet with adaptations (with left hand transfer), a toilet with adaptations (with right hand transfer) and standard toilets.
  • View more information on getting to and around the hospital (opens new tab)

Parking (East Midlands Planned Care Centre)

  • Car Park View
    • The car park is located in front of the EMPCC Building.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 3 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 227cm (width) x 483cm (depth).
    • There is a marked zone to one side but not at the rear.
    • The width of the marked zone is 167cm.
    • The nearest designated bay is 16m from the EMPCC Entrance.
    • The most accessible route from the Blue Badge parking has step-free level access.
    • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • This car park is for visitors and Blue Badge holders only.
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • Clearly presented parking signs are available.
  • Drop-off Point View
    • There is not a designated drop-off point available.

Entrance (EMPCC Entrance)

  • This entrance is located at the front of the East Midlands Planned Care Centre.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via ramp at the entrance.
  • The ramp has a slight gradient.
  • The ramp is over 150cm wide with no handrails.
  • The ramp is located between the two sets of doors.
  • There is an intercom at a height of 142cm.
  • There are double automatic doors at this entrance.
  • The doors open towards you.
  • The width of the opening is 132cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a medium visual contrast.
  • There is a second set of double automatic doors.
  • The second set of doors open towards you.
  • The width of the opening is 127cm.
  • The second set of doors have a high visual contrast.
  • There is step-free level access as you enter.

Lift (Main Lift)

  • The lift surveyed is located on the left side of the building.
  • The distance from the EMPCC entrance is 11m.
  • The most accessible route to the lift has step-free level access and doors permanently held open.
  • The ground and the first floor are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings and a high visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 119cm.
  • The internal dimensions of the lift are 142cm (width) x 241cm (depth).
  • The internal lift control buttons have tactile markings and a high visual contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a mirror to aid reversing, a visual floor indicator and an audible announcer.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
  • There are other lifts available at this location which are of a similar size.

Department / Service (Medical Day Case Unit)

  • Location and Access View
    • Medical Day Case Unit is located on the first floor of the East Midland Planned Care Centre.
    • There is written text signage on or near the door.
    • There is step-free level access into this area.
    • There is an intercom at a height of 120cm.
    • There is a key fob/card reader at a height of 121cm.
    • There are double manual doors with a high visual contrast.
    • The doors open both ways.
    • The width of the opening is 148cm.
    • There is a push pad or push button to exit at a height of 123cm.
  • Getting Around View
    • There is step-free level access throughout.
    • Access throughout may include doors permanently held open.
    • Some flooring is shiny.
    • The walls and floor have a high visual contrast.
    • There is background noise in this area which varies depending on the time of day.
    • Wayfinding signage is provided.
    • Signage is clearly visible with high contrasting colours.
    • Lighting levels vary due to the size of the space.
  • Facilities and Services View
    • There are 10+ consultation/medical rooms available.
    • Seating available in this area includes: chairs without armrests.
    • There is not a hearing assistance system.
    • The following facilities are available for patients: washrooms.

Toilet and Changing Facilities (Medical Day Case Unit)

Reception (Medical Day Case Unit)

  • The reception is located ahead as you enter the unit.
  • The distance from the Medical Day Case Unit entrance is 18m.
  • The most accessible route to reception has doors permanently held open.
  • There is step-free level access to reception.
  • The height of the reception desk is 111cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 76cm.
  • There is not a hearing assistance system.
  • There is background noise in this area which varies depending on the time of day.
  • Some flooring is shiny.
  • Lighting levels vary due to the size of the space.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs without armrests.

Lounge (Patient Lounge)

  • The lounge is located at the rear of the unit, to the right past reception.
  • There is step-free level access into the lounge.
  • There is a single manual door with a high visual contrast.
  • The door has a locked extension leaf.
  • The locked extension leaf can be opened on request .
  • The door opens inwards.
  • The width of the opening is 90cm.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The flooring is shiny.
  • The walls and floor have a high visual contrast.
  • Seating available in the lounge includes: chairs with armrests and bariatric chairs with armrests.
  • There is a TV with subtitles.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

Consultation / Medical Room (Recovery Bay)

  • There are 10+ consultation/medical rooms available.
  • The room surveyed was; Bay 6.
  • The room is located off the main unit corridor.
  • The most accessible route to the room has step-free level access and doors permanently held open.
  • There is numbered signage on or near the door.
  • There is step-free level access into the room.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Some flooring is shiny.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: riser recliner chairs.
  • Furniture available in the room includes: tables.
  • There is not a hearing assistance system.
  • There is background noise in this room which varies depending on the time of day.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Bathroom with Adaptations (Shower and Toilet - Bay 3 and 4)

  • Location and Access View
    • The bathroom surveyed is located off bay 3 and 4.
    • The distance from the Medical Day Case Unit entrance is 27m.
    • The most accessible route to the bathroom has step-free level access and doors permanently held open.
    • There is step-free level access into the bathroom.
    • There is tactile, pictorial and written text signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 91cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the bathroom are 220cm (width) x 246cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 147cm (from the side of the toilet pan).
    • There is a spatula flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There are vertical grab rails on both sides of the toilet.
    • The vertical grab rails have a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • The toilet has a padded backrest.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a low visual contrast.
    • The toilet roll holder is 95cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 73cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin rails have a high visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 94cm from the floor.
    • There is a wall mounted towel dispenser which can be reached when seated on the toilet.
    • The towel dispenser has a medium visual contrast.
    • The towel dispenser is 136cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm but it was tied up at the time of the survey.
    • There is a full length mirror.
    • There is no shelf.
    • The bathroom has a sanitary bin, a pedal bin and a clinical waste bin.
    • There are no coat hooks.
    • The walls and floor have a high visual contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
    • The bathroom has a wheel-in shower.
    • There is not room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
    • There is an adjustable shower head which can also be detached.
    • The shower controls are twist/turn.
    • There is a flip-down shower seat.
    • The shower seat is 48cm from the floor.
    • There is a grab rail and a dropdown rail for the shower.
    • The shower grab rails have a high visual contrast.
    • The shower dropdown rail has a high visual contrast.
    • There is a pull cord emergency alarm for the shower within 10cm from the floor.

Bathroom with Adaptations (Shower and Toilet - Bay 5, 6, 7 and 8)

  • Location and Access View
    • The bathroom surveyed is located of bays 5, 6, 7 and 8.
    • The distance from the Medical Day Case Unit entrance is 42m.
    • The most accessible route to the bathroom has step-free level access and doors permanently held open.
    • There is step-free level access into the bathroom.
    • There is tactile, pictorial and written text signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 91cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the bathroom are 345cm (width) x 275cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet.
    • The lateral transfer space is 269cm (from the side of the toilet pan).
    • There is a spatula flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a medium visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • The toilet has a padded backrest.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a low visual contrast.
    • The toilet roll holder is 95cm from the floor.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 79cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rail is on the right as you face the wash basin.
    • The wash basin rail has a high visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 97cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a medium visual contrast.
    • The towel dispenser is 142cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a full length mirror.
    • There is no shelf.
    • The bathroom has a sanitary bin and a pedal bin.
    • There are no coat hooks.
    • The walls and floor have a high visual contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
    • The bathroom has a wheel-in shower.
    • The bath controls are twist/turn.
    • There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
    • There is an adjustable shower head which can also be detached.
    • The shower controls are twist/turn.
    • There is a flip-down shower seat.
    • The shower seat is 48cm from the floor.
    • There is a grab rail and a dropdown rail for the shower.
    • The shower grab rail has a high visual contrast.
    • The shower dropdown rail has a high visual contrast.
    • There is a pull cord emergency alarm for the shower within 10cm from the floor.