Access Guide
Getting To (Urology Triage - Ward 29)
- The most accessible route from Car Park 3 has step-free level access, uneven surfaces and a dropped kerb.
- View further information about parking at the hospital (opens new tab).
- Access to Urology Triage - Ward 29 is via the Maternity Unit entrance.
- There is not a drop-off point at this entrance.
- View further information about entrances (opens new tab).
- Urology Triage - Ward 29 is located on the lower ground floor of Leicester General Hospital.
- Urology Triage - Ward 29 is approximately 74m from the lifts (7 and 8).
- Enter the hospital via the Maternity Unit entrance.
- Continue ahead to the end of the corridor and go up the long, slight slope to the left.
- Continue ahead to lifts 7 and 8 on the left.
- Take the lift to the lower ground floor.
- On exiting the lift turn left, then follow the corridor round to the left.
- The entrance to Ward 28/29 is ahead.
- Go through the entrance, bear left into Ward 29 and follow the corridor clockwise through the ward.
- At the end of the ward corridor turn left and Urology Triage - Ward 29 will be directly ahead.
- Internally the most accessible route has slight ramps or slopes and doors permanently held open.
- Some flooring along the route is shiny and patterned.
- There are resting areas along the route.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- The following toilet facilities are available along the route; standard toilets.
- View information about accessible toilet facilities in public areas (opens new tab).
- View more information on getting to and around the hospital (opens new tab).
Hospital Parking (Car Park 3)
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Parking
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- The hospital does have a dedicated car park.
- The car park is located on the left side of the hospital.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 3 designated Blue Badge parking bay(s) within the hospital car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 234cm x 478cm (7ft 8.13in x 15ft 8.19in).
- There is a 120cm hatched zone around the Blue Badge parking bay(s).
- The dimensions of other designated Blue Badge parking bay(s) vary in size.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
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Drop-off Point
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- There is not a designated drop-off point.
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Paying
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- There are parking charges for the hospital car park.
- Parking signs are provided .
- Parking signs are clearly presented.
- Parking signs are located at the entrance to the car park.
- Parking signs do make it clear if parking charges apply to Blue Badge holders.
- Parking is free for Blue Badge holders.
- Payment machines are located at the front of the car park.
- There is not a payment machine at a convenient height for wheelchair users.
- To see the hospital parking charges please click here (opens new tab).
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are uneven surfaces.
- The hospital entrance is not clearly visible from the car park.
- The route from the car park to the hospital entrance is not clearly signposted.
- The nearest designated Blue Badge parking bay is approximately 57m (144.78cm) from the Maternity Entrance.
Outside Access (Maternity Unit Entrance)
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Entrance Details
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- This information is for the entrance located at the rear of the hospital building.
- The entrance area/door is clearly signed.
- There is step free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- There is not a bell/buzzer.
- There is not an intercom.
- There is a hand sanitiser.
- The height of the hand sanitiser is 116cm (3ft 10in).
- There is not a door release button when exiting.
- Standard manual wheelchairs are available for people to borrow at this entrance.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 115cm.
- There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 120cm.
- There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
Lift (Lift 7 and Lift 8)
- There is a lift for public use.
- The lift is located off the Maternity Unit Entrance corridor.
- Signs indicating the location of this lift are not clearly visible from the entrance.
- The lift is approximately 106m (115yd 2ft) from the Maternity Unit Entrance.
- The lift is a standard lift.
- Staff do not need to be notified for use of the lift.
- The floors which are accessible by this lift are G and LG.
- Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
- Lift doors do contrast visually with lift lobby walls.
- The external controls for the lift are within 90cm - 110cm from the floor.
- The visual contrast between the external lift controls and the control plate is high.
- The visual contrast between the external lift control plate and the wall is high.
- The clear door width is 125cm (4ft 1in).
- The dimensions of the lift are 149cm x 237cm (4ft 11in x 7ft 9in).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- There is not a list of floor services available within the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The internal controls for the lift are within 90cm - 120cm from the floor.
- There is a hearing assistance system.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is moderate to good.
Entrance (Ward 28 and 29)
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Entrance Details
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- This information is for the entrance located on the lower ground floor of Leicester General Hospital.
- The entrance area/door is clearly signed with the name of the service/department.
- There is step free access at this entrance.
- There is an intercom.
- The height of the intercom is 142cm (4ft 8in).
- There is not a door release button when exiting.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the door opening is 145cm.
Department / Service (Urology Triage - Ward 29)
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Location and Access
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- Urology Triage - Ward 29 is located at the far side of ward 29.
- There is no signage on or near the door.
- There is step-free level access into this area.
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Getting Around
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- There is step-free level access throughout.
- Some flooring is shiny and patterned.
- The walls and floor have a high visual contrast.
- There is background noise in this area.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
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Facilities and Services
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- There are 2 consultation/medical rooms available.
- Seating available in this area includes: chairs without armrests.
- There is not a hearing assistance system.
- The following facilities are available for patients: a washroom.
- The nearest toilet with adaptations is located on the ground floor on the Maternity Unit entrance corridor.
Reception (Urology Triage - Ward 29)
- The reception is located ahead as you enter Urology Triage - Ward 29.
- The distance from the Urology Triage - Ward 29 entrance is 10m.
- There is step-free level access to reception.
- The height of the reception desk is 103cm.
- There is not a lowered section at the desk.
- The reception has patterned/distracting backgrounds.
- There is not a hearing assistance system.
- There is background noise in this area.
- The flooring is shiny.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs with armrests and chairs without armrests.
- Furniture available in this area includes: coffee tables.
Consultation / Medical Room (Room 2)
- There are 2 consultation/medical rooms available.
- The room surveyed was; Room 2.
- The room is located ahead after passing through the waiting area.
- The most accessible route to the room has step-free level access and doors permanently held open.
- There is numbered signage on or near the door.
- There is step-free level access into the room.
- The height of the hand sanitiser is 124cm.
- There is a single manual door with a medium visual contrast.
- The door opens inwards.
- The width of the opening is 87cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- The treatment table is free standing and height adjustable.
- The length of the treatment table is 186cm.
- Seating available in the room includes: chairs without armrests.
- There is not a hearing assistance system.
- There is background noise in this room.
- Lighting levels were even at the time of the survey.
Bathroom with Adaptations (Shower)
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Location and Access
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- The bathroom surveyed is located on the right as you enter the Urology Triage - Ward 29.
- The distance from Urology Triage - Ward 29 entrance is 4m.
- The most accessible route to the bathroom has step-free level access.
- There is step-free level access into the bathroom.
- There is pictorial, written text and dementia friendly signage on or near the door.
- The door opens inwards and has a medium visual contrast.
- The width of the door opening is 78cm.
- The door has a twist lock.
- Internally the door has a medium visual contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the bathroom are 237cm (width) x 120cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- The wash basin is 81cm from the floor.
- The wash basin has a lever tap.
- There are no vertical grab rails at the wash basin.
- The soap dispenser has a medium visual contrast.
- The towel dispenser has a medium visual contrast.
- There is not a hand dryer.
- There is a full length mirror.
- There is no shelf.
- The bathroom has a waste bin.
- There are no coat hooks.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
- The bathroom has a wheel-in shower.
- There is an adjustable shower head which can also be detached.
- The shower controls are lever mixer.
- There is a shower seat.
- The shower seat is 44cm from the floor.
- There is a grab rail for the shower.
- The shower grab rail has a high visual contrast.
- There is a pull cord emergency alarm for the shower, however it was tied up at the time of the survey.
