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Urology Triage - Ward 29

Leicester General Hospital, Gwendolen Road, Leicester, LE5 4PW

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Access Guide

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Getting To (Urology Triage - Ward 29)

  • The most accessible route from Car Park 3 has step-free level access, uneven surfaces and a dropped kerb.
  • View further information about parking at the hospital (opens new tab).
  • Access to Urology Triage - Ward 29 is via the Maternity Unit entrance.
  • There is not a drop-off point at this entrance.
  • View further information about entrances (opens new tab).
  • Urology Triage - Ward 29 is located on the lower ground floor of Leicester General Hospital.
  • Urology Triage - Ward 29 is approximately 74m from the lifts (7 and 8).
  • Enter the hospital via the Maternity Unit entrance.
  • Continue ahead to the end of the corridor and go up the long, slight slope to the left.
  • Continue ahead to lifts 7 and 8 on the left.
  • Take the lift to the lower ground floor.
  • On exiting the lift turn left, then follow the corridor round to the left.
  • The entrance to Ward 28/29 is ahead.
  • Go through the entrance, bear left into Ward 29 and follow the corridor clockwise through the ward.
  • At the end of the ward corridor turn left and Urology Triage - Ward 29 will be directly ahead.
  • Internally the most accessible route has slight ramps or slopes and doors permanently held open.
  • Some flooring along the route is shiny and patterned.
  • There are resting areas along the route.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The following toilet facilities are available along the route; standard toilets.
  • View information about accessible toilet facilities in public areas (opens new tab).
  • View more information on getting to and around the hospital (opens new tab).

Hospital Parking (Car Park 3)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located on the left side of the hospital.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 3 designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 234cm x 478cm (7ft 8.13in x 15ft 8.19in).
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is not a designated drop-off point.
  • Paying View
    • There are parking charges for the hospital car park.
    • Parking signs are provided .
    • Parking signs are clearly presented.
    • Parking signs are located at the entrance to the car park.
    • Parking signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
    • Payment machines are located at the front of the car park.
    • There is not a payment machine at a convenient height for wheelchair users.
    • To see the hospital parking charges please click here (opens new tab).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are uneven surfaces.
    • The hospital entrance is not clearly visible from the car park.
    • The route from the car park to the hospital entrance is not clearly signposted.
    • The nearest designated Blue Badge parking bay is approximately 57m (144.78cm) from the Maternity Entrance.

Outside Access (Maternity Unit Entrance)

  • Entrance Details View
    • This information is for the entrance located at the rear of the hospital building.
    • The entrance area/door is clearly signed.
    • There is step free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 116cm (3ft 10in).
    • There is not a door release button when exiting.
    • Standard manual wheelchairs are available for people to borrow at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 115cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 120cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.

Lift (Lift 7 and Lift 8)

  • There is a lift for public use.
  • The lift is located off the Maternity Unit Entrance corridor.
  • Signs indicating the location of this lift are not clearly visible from the entrance.
  • The lift is approximately 106m (115yd 2ft) from the Maternity Unit Entrance.
  • The lift is a standard lift.
  • Staff do not need to be notified for use of the lift.
  • The floors which are accessible by this lift are G and LG.
  • Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The visual contrast between the external lift controls and the control plate is high.
  • The visual contrast between the external lift control plate and the wall is high.
  • The clear door width is 125cm (4ft 1in).
  • The dimensions of the lift are 149cm x 237cm (4ft 11in x 7ft 9in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is a hearing assistance system.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is moderate to good.

Entrance (Ward 28 and 29)

  • Entrance Details View
    • This information is for the entrance located on the lower ground floor of Leicester General Hospital.
    • The entrance area/door is clearly signed with the name of the service/department.
    • There is step free access at this entrance.
    • There is an intercom.
    • The height of the intercom is 142cm (4ft 8in).
    • There is not a door release button when exiting.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 145cm.

Department / Service (Urology Triage - Ward 29)

  • Location and Access View
    • Urology Triage - Ward 29 is located at the far side of ward 29.
    • There is no signage on or near the door.
    • There is step-free level access into this area.
  • Getting Around View
    • There is step-free level access throughout.
    • Some flooring is shiny and patterned.
    • The walls and floor have a high visual contrast.
    • There is background noise in this area.
    • Wayfinding signage is provided.
    • Signage is clearly visible with high contrasting colours.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • Facilities and Services View
    • There are 2 consultation/medical rooms available.
    • Seating available in this area includes: chairs without armrests.
    • There is not a hearing assistance system.
    • The following facilities are available for patients: a washroom.
    • The nearest toilet with adaptations is located on the ground floor on the Maternity Unit entrance corridor.

Reception (Urology Triage - Ward 29)

  • The reception is located ahead as you enter Urology Triage - Ward 29.
  • The distance from the Urology Triage - Ward 29 entrance is 10m.
  • There is step-free level access to reception.
  • The height of the reception desk is 103cm.
  • There is not a lowered section at the desk.
  • The reception has patterned/distracting backgrounds.
  • There is not a hearing assistance system.
  • There is background noise in this area.
  • The flooring is shiny.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests and chairs without armrests.
  • Furniture available in this area includes: coffee tables.

Consultation / Medical Room (Room 2)

  • There are 2 consultation/medical rooms available.
  • The room surveyed was; Room 2.
  • The room is located ahead after passing through the waiting area.
  • The most accessible route to the room has step-free level access and doors permanently held open.
  • There is numbered signage on or near the door.
  • There is step-free level access into the room.
  • The height of the hand sanitiser is 124cm.
  • There is a single manual door with a medium visual contrast.
  • The door opens inwards.
  • The width of the opening is 87cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 186cm.
  • Seating available in the room includes: chairs without armrests.
  • There is not a hearing assistance system.
  • There is background noise in this room.
  • Lighting levels were even at the time of the survey.

Bathroom with Adaptations (Shower)

  • Location and Access View
    • The bathroom surveyed is located on the right as you enter the Urology Triage - Ward 29.
    • The distance from Urology Triage - Ward 29 entrance is 4m.
    • The most accessible route to the bathroom has step-free level access.
    • There is step-free level access into the bathroom.
    • There is pictorial, written text and dementia friendly signage on or near the door.
    • The door opens inwards and has a medium visual contrast.
    • The width of the door opening is 78cm.
    • The door has a twist lock.
    • Internally the door has a medium visual contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the bathroom are 237cm (width) x 120cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • The wash basin is 81cm from the floor.
    • The wash basin has a lever tap.
    • There are no vertical grab rails at the wash basin.
    • The soap dispenser has a medium visual contrast.
    • The towel dispenser has a medium visual contrast.
    • There is not a hand dryer.
    • There is a full length mirror.
    • There is no shelf.
    • The bathroom has a waste bin.
    • There are no coat hooks.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.
    • The bathroom has a wheel-in shower.
    • There is an adjustable shower head which can also be detached.
    • The shower controls are lever mixer.
    • There is a shower seat.
    • The shower seat is 44cm from the floor.
    • There is a grab rail for the shower.
    • The shower grab rail has a high visual contrast.
    • There is a pull cord emergency alarm for the shower, however it was tied up at the time of the survey.