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TrustMed Pharmacy

Leicester Royal Infirmary, Infirmary Square, Leicester, LE1 5WW

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Access Guide

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Getting To (TrustMed Pharmacy)

Hospital Parking (Accessible Parking and Drop-Off - Main Havelock Street)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located on the right after entering the main hospital site from Havelock Road.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does have a barrier control system.
    • There is a push button control at the barrier.
    • The barrier controls/touchscreen can be reached from the car.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 240cm x 450cm (7ft 10in x 14ft 9in).
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is a designated drop-off point.
    • The drop-off point is located opposite the Blue Badge bays.
    • There is a dropped kerb from the drop-off point.
    • The dropped kerb does not have tactile paving.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the entrance to the car park and at the payment machines in the hospital building.
    • Payment signs do not make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
    • Payment machines are located inside the hospital building.
    • Payment machines are located on the other side of the roadway from the car park.
    • There is not a payment machine at a convenient height for wheelchair users.
    • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
    • To see the hospital parking charges please click here (opens new tab).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The hospital entrance is not clearly visible from the car park.
    • The route from the car park to the hospital entrance is clearly signposted.
    • The nearest designated Blue Badge parking bay is approximately 115m (125yd 2ft) from the main hospital entrance.
  • Comments View
    • In order to qualify for free parking, Blue Badge holders must register their badge with the car park office in the Windsor Building just before they leave.

Entrance (TrustMed Pharmacy)

  • This entrance is located at the front of the TrustMed Pharmacy.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There is a single automatic door at this entrance.
  • The door opens towards you.
  • The width of the opening is 95cm.
  • There is a small lip on the threshold of the opening.
  • The door has a high visual contrast.

Department / Service (TrustMed Pharmacy)

  • Location and Access View
    • The TrustMed Pharmacy is located in the main car park on Havelock Street, next to the Osborne building.
    • View information on opening times.
    • There is step-free level access into this area.
  • Getting Around View
    • There is step-free level access throughout.
    • Some flooring is shiny and patterned.
    • The walls and floor have a high visual contrast.
    • There is no (or very little) background noise in this area.
    • Wayfinding signage is not provided.
    • Lighting levels vary due to the size of the space.
  • Facilities and Services View
    • There is 1 consultation/medical room available.
    • Seating available in this area includes: chairs with armrests and chairs without armrests.
    • The seating is fixed.
    • There is not a hearing assistance system.
    • The following facilities are available for patients: a toilet with adaptations.

Reception (TrustMed Pharmacy)

  • The reception is located ahead from the TrustMed Pharmacy entrance.
  • The distance from the TrustMed Pharmacy entrance is 5m.
  • There is step-free level access to reception.
  • The height of the reception desk is 110cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 86cm.
  • The reception has patterned/distracting backgrounds.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this area.
  • Lighting levels were even at the time of the survey.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests and chairs without armrests.
  • The seating is fixed.

Counter (Collection Points)

  • The counter is located to the left from the TrustMed Pharmacy entrance.
  • The distance from the TrustMed Pharmacy entrance is 7m.
  • There is step-free level access to the counter.
  • The widths of each collection point are 97cm.
  • The height of the counter is 90cm.
  • There is not a lowered section at the counter.
  • The counter has patterned/distracting backgrounds.
  • There is a clearly signed fixed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • Collection points 1 and 4 have fixed hearing loop systems.
  • There is no (or very little) background noise in this area.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Consultation / Medical Room (Consultation Room)

  • There is 1 consultation/medical room available.
  • The room surveyed was; Consultation Room.
  • The room is located to the left from the TrustMed Pharmacy entrance.
  • The most accessible route to the room has step-free level access.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens outwards.
  • The width of the opening is 84cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs with armrests and chairs without armrests.
  • Furniture available in the room includes: tables.
  • The tables are fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Toilet with Adaptations (Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located to the left from the TrustMed Pharmacy entrance.
    • The distance from the TrustMed Pharmacy entrance is 11m.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is written text signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 84cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 185cm (width) x 213cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet.
    • The lateral transfer space is 113cm (from the side of the toilet pan).
    • There is a spatula flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • The toilet has a padded backrest.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 99cm from the floor.
    • The wash basin is 72cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a medium visual contrast.
    • The soap dispenser is 90cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a high visual contrast.
    • The towel dispenser is 113cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a full length mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin and a pedal bin.
    • There are no coat hooks.
    • The walls and floor have a high visual contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Exit (TrustMed Pharmacy)

  • The exit area is clearly signed.
  • There is step-free level access at the exit.
  • There is a single automatic door at this exit.
  • The door opens away from you.
  • The width of the opening is 95cm.
  • There is a small lip on the threshold of the opening.
  • The door has a high visual contrast.