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Derriford Hospital - Hospital Entrances

Derriford Road, Crownhill, Plymouth, Devon, PL6 8DH

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Access Guide

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Outside Access (Level 6 Zone A - Main Entrance)

  • Entrance Details View
    • This information is for the entrance located at the front of the main hospital building.
    • There is not a drop-off point at this entrance.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is not a bell/buzzer.
    • There is an intercom.
    • The height of the intercom is 103cm (3ft 4in).
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 86cm (2ft 9in) .
    • There is not a door release button when exiting.
    • Standard manual wheelchairs are available for people to borrow at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 147cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 157cm.
  • Ramp/Slope Details View
    • The ramp/slope is located leading up to the entrance, as well as in between the first and second set of doors.
    • The ramp/slope gradient is slight.
    • The lighting levels at the ramp/slope are moderate to good.
  • Lift Details View
    • There is a taxi pick up point at this entrance.
    • This entrance is open between the hours of 06:00 and 21:00.
    • After these hours, a security guard lets people in and out.
    • This entrance gives access to Level 6 Zone A of the main hospital building.
    • Please note, due to ongoing building works at the hospital, this may affect parking and drop-off points near this entrance.

Opening Times (Level 6 Zone A - Main Reception)

  • Monday 08:00 - 17:00.
  • Tuesday 08:00 - 17:00.
  • Wednesday 08:00 - 17:00.
  • Thursday 08:00 - 17:00.
  • Friday 08:00 - 17:00.
  • Saturday Closed.
  • Sunday Closed.

Reception (Level 6 Zone A - Main Reception)

  • Reception View
    • The reception point is located immediately to the right as you enter via the main hospital entrance.
    • The reception point is approximately 5m (5yd 1ft) from the Level 6 Zone A - Main Entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are no windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are varied.
    • The height of the reception counter is high (110cm+).
    • There is sufficient space to write or sign documents on the counter.
    • There is a low section of the counter (76cm or below) available.
    • There is sufficient space to write or sign documents on the low section of the counter.
    • The counter is staffed.
    • There is not a bell to attract attention.
    • There is a hearing assistance system.
    • The type of system is a fixed loop.
    • The hearing assistance system is not signed.
    • Staff are not trained to use the hearing assistance system.
    • The hearing assistance system was tested by an AccessAble surveyor.
    • The hearing assistance system was tested on 19/09/2024.
    • The hearing assistance system was working at the time of testing.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
  • Reception Waiting Area View
    • There is a waiting area close to the reception point.
    • Access to the waiting area is unobstructed.
    • The type of flooring is vinyl/laminate.
    • There is sufficient space for a wheelchair user to use the waiting area.
    • There is a mixture of seating with and without armrests.
    • The waiting room / area does not have background music playing.
    • There is not a red flashing fire alarm beacon within the waiting room / area.
    • There is not a television.
    • Vending machines are not available.
    • A water dispenser is not available.
    • There is not a play area or toys/books for a child to play with.
    • There is space for an assistance dog to rest within the seating area.
    • Lighting levels are varied.

Outside Access (Level 5 Zone D - Maternity Emergencies Entrance)

  • Entrance Details View
    • This information is for the entrance located to the rear of the main hospital building.
    • There is a drop-off point at this entrance.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • There is not a bell/buzzer.
    • There is an intercom.
    • The height of the intercom is 114cm (3ft 9in).
    • There is not a hand sanitiser.
    • There is a door release button when exiting.
    • The height of the door release button is 118cm (3ft 10in).
    • Standard manual wheelchairs are available for people to borrow at this entrance.
    • The main door(s) open(s) automatically (towards you).
    • The door(s) is/are double width.
    • The width of the door opening is 161cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • Ramp/Slope Details View
    • The ramp/slope is located in front of the entrance.
    • The ramp/slope gradient is slight.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • There is not a/are not handrail(s) at the ramp.
  • Comments View
    • This entrance is open between the hours of 06:00 and 20:00.
    • After these hours, there is an intercom system which patients can use to contact the maternity receptionist.
    • This entrance gives access to the maternity wing of the main hospital building which is labelled as Level 5 Zone D.
    • Please note, due to ongoing building works at the hospital, this may affect parking and drop off points near this entrance.

Outside Access (Level 5 Zone D - Maternity Pedestrian Entrance)

  • Entrance Details View
    • This information is for the entrance located to the right side of the main hospital building.
    • There is not a drop-off point at this entrance.
    • The entrance area/door is not clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • There is a bell/buzzer.
    • The height of the bell/buzzer is 119cm (3ft 11in).
    • There is not an intercom.
    • There is not a hand sanitiser.
    • There is a door release button when exiting.
    • The height of the door release button is 116cm (3ft 10in).
    • The main door(s) open(s) automatically (towards you).
    • The door(s) is/are double width.
    • The width of the door opening is 162cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • Ramp/Slope Details View
    • The ramp/slope is located on the path leading up to entrance and immediately in front of the entrance.
    • The ramp/slope gradient is steep.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on the left going up the ramp.
  • Comments View
    • This entrance is open between the hours of 06:00am and 20:00pm.
    • After these hours, there is an intercom system which patients can use to contact the maternity receptionist.
    • This entrance gives access to the maternity wing of the main hospital building which is labelled as Level 5 Zone D.

Opening Times (Level 5 Zone D - Maternity Reception)

  • This service is open 24 hours.

Reception (Level 5 Zone D - Maternity Reception)

  • Reception View
    • The reception point is located ahead and to the right as you enter via the Maternity entrance.
    • The reception point is approximately 17m (18yd 1ft) from the Level 5 Zone D - Maternity Emergencies Entrance.
    • Clear signage for the reception area/desk is not visible from the entrance.
    • There is step free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are varied.
    • The height of the reception counter is high (110cm+).
    • There is not sufficient space to write or sign documents on the counter.
    • There is a low section of the counter (76cm or below) available.
    • There is sufficient space to write or sign documents on the low section of the counter.
    • The counter is staffed.
    • There is not a bell to attract attention.
    • There is not a hearing assistance system.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
  • Reception Waiting Area View
    • There is a waiting area close to the reception point.
    • Access to the waiting area is unobstructed.
    • The type of flooring is vinyl/laminate.
    • There is sufficient space for a wheelchair user to use the waiting area.
    • There is bench seating and also a mixture of single seats with and without armrests.
    • No tables are permanently fixed.
    • The waiting room / area does not have background music playing.
    • There is not a red flashing fire alarm beacon within the waiting room / area.
    • There is not a television.
    • Vending machines are available.
    • A water dispenser is not available.
    • There is not a play area or toys/books for a child to play with.
    • There is space for an assistance dog to rest within the seating area.
    • Lighting levels are varied.

Outside Access (Level 3 Zone C - Terence Lewis Building)

  • Entrance Details View
    • This information is for the entrance located at the rear of the main hospital building.
    • There is not a drop-off point at this entrance.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped or stepped access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 84cm (2ft 9in).
    • There is not a door release button when exiting.
    • The main door(s) open(s) automatically (towards you).
    • The door(s) is/are double width.
    • The width of the door opening is 171cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • Ramp/Slope Details View
    • The ramp/slope is located to the left on the approach to the entrance.
    • The ramp/slope gradient is steep.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on both sides going up the ramp.
    • The width of the ramp is 146cm.
    • The lighting levels at the ramp/slope are low to moderate.
    • The ramp/slope does bypass the step(s).
  • Step Details View
    • The step(s) is/are located in front, on the approach to the entrance.
    • There is/are 20 step(s).
    • The step(s) is/are not clearly marked.
    • The step(s) is/are medium height (11cm - 17cm).
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides going up the step(s).
  • Comments View
    • This entrance is open between the hours of 06:00 and 22:00 Monday to Friday and 08:30 to 16:30 on Saturdays and Sundays.
    • This entrance gives access to Level 3 Zone C of the Terence Lewis Building.
    • There is no parking or drop off point at this entrance to the hospital unless you are visiting the Discharge Lounge.
    • All other patients are advised to enter via the Level 6 Zone A main entrance and make their way to the Terence Lewis building internally via lifts.

Outside Access (Level 3 Zone B - Courtyard Entrance)

  • Entrance Details View
    • This information is for the entrance located to the left side of the main hospital building.
    • There is a drop-off point at this entrance.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 85cm (2ft 9in).
    • There is not a door release button when exiting.
    • Standard manual wheelchairs are available for people to borrow at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is/are single width.
    • The width of the door opening is 129cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are single width.
    • The width of the door opening is 149cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • Ramp/Slope Details View
    • The ramp/slope is located in front of the entrance.
    • The ramp/slope gradient is slight.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on both sides going up the ramp.
  • Comments View
    • This entrance is open between the hours of 07:00 until 20:00.
    • This entrance gives access to Level 3 Zone B of the main hospital building.
    • Please note, due to ongoing building works at the hospital, this may affect parking and drop off points near this entrance.