You are on Getting To (Main Outpatients). Skip to the next section.

Getting To (Main Outpatients)

• The most accessible route from the Dartmoor Building car park has a very easy slope, a dropped kerb and bollards.
• Access to Main Outpatients is via the Dartmoor Building main entrance.
• There is a drop-off point at this entrance.
• Main Outpatients is located on level 1 of the Dartmoor Building.
• Main Outpatients is approximately 6m from the Dartmoor Building lifts.
• From the Dartmoor Building main entrance take the lift to Level 1.
• Turn right out of the lift and then an immediate left.
• The Main Outpatients and Pre-Op Assessment entrance is ahead of you.
• Internally the most accessible route has step-free level access.
• There are resting areas along the route.
• Wayfinding signage is provided.
• Signage is clearly visible with high contrasting colours.
• View more information on getting to and around the hospital (opens new tab).

You are on Parking (Dartmoor Building Car Park). Skip to the next section.

Parking (Dartmoor Building Car Park)

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• Car Park View
  • The car park is located to the left of the Dartmoor Building main entrance.
  • The car park is open air/surface.
  • The car park surface consists of tarmac.
  • There are 2 designated Blue Badge parking bays available.
  • The Blue Badge bays are clearly marked and signposted.
  • The surveyed Blue Badge parking bay dimensions are 242cm (width) x 467cm (depth).
  • There is a marked zone to one side and the rear.
  • The width of the marked zone is 120cm.
  • The nearest designated bay is 17m from the Dartmoor Building main entrance.
  • The most accessible route from the Blue Badge parking has a very easy slope and bollards.
  • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
• Charges and Restrictions View
  • This car park is for Blue Badge holders only.
  • Parking is free for all users.
• Drop-off Point View
  • There is a designated drop-off point available.
  • The designated drop-off point is located to the left of the Dartmoor Building main entrance.
  • There is a dropped kerb with tactile paving from the drop-off point.

You are on Entrance (Dartmoor Building Main Entrance). Skip to the next section.

Entrance (Dartmoor Building Main Entrance)

• This entrance is located at the front of the Dartmoor Building.
• The entrance area is clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is step-free level access at the entrance.
• There are double automatic doors at this entrance.
• The doors open by sliding.
• The width of the opening is 120cm.
• There is a small lip on the threshold of the opening.
• The doors have a low visual contrast.
• There is a second set of double automatic doors.
• The second set of doors open by sliding.
• The width of the opening is 126cm.
• The second set of doors have a low visual contrast.

You are on Lift (Dartmoor Building Lifts). Skip to the next section.

Lift (Dartmoor Building Lifts)

• The lift surveyed is located ahead and on the left from the Dartmoor Building entrance.
• The distance from the Dartmoor Building entrance is 4m.
• The most accessible route to the lift has step-free level access.
• Levels 0, 1 and 2 are accessed by this lift.
• The lift door has a high visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have tactile markings and a low visual contrast.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 136cm.
• The internal dimensions of the lift are 141cm (width) x 241cm (depth).
• The internal lift control buttons have tactile markings and a high visual contrast.
• All of the internal lift controls are at a suitable height for a wheelchair user.
• Internally the lift has: a mirror to aid reversing, a hearing assistance alarm system, a visual floor indicator and an audible announcer.
• Lighting levels were even at the time of the survey.
• There are other lifts available at this location which are of a similar size.
• The maximum weight for the lift is 1600kg.
• Level 2 is for staff only and cannot be accessed by patients.

You are on Entrance (Main Outpatients and Pre-Op Assessment Entrance). Skip to the next section.

Entrance (Main Outpatients and Pre-Op Assessment Entrance)

• This entrance is located on level 1 of the Dartmoor Building.
• The entrance area is clearly signed.
• There is step-free level access at the entrance.
• There are double manual doors at this entrance.
• The doors open towards you.
• The width of the opening is 172cm.
• The doors have a high visual contrast.
• There is a second set of double manual doors.
• The second set of doors open away from you.
• The width of the opening is 172cm.
• The second set of doors have a high visual contrast.

You are on Department / Service (Main Outpatients). Skip to the next section.

Department / Service (Main Outpatients)

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• Location and Access View
  • Main Outpatients is located on level 1 of the Dartmoor Building.
  • There is step-free level access into this area.
• Getting Around View
  • There is step-free level access throughout.
  • Access throughout may include manual doors and doors permanently held open.
  • The walls and floor have a high visual contrast.
  • There may be background noise in this area.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • Lighting levels were even at the time of the survey.
• Facilities and Services View
  • There are 10+ consultation/medical rooms available.
  • Seating available in this area includes: chairs with armrests, chairs without armrests and bariatric chairs with armrests.
  • Furniture available in this area includes: tables.
  • There is not a hearing assistance system.
  • The hoist is mobile.
  • The following facilities are available for patients: toilets with adaptations.

You are on Toilet and Changing Facilities (Main Outpatients). Skip to the next section.

Toilet and Changing Facilities (Main Outpatients)

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• Toilet Facilities View
  • There are 8 toilets with adaptations.
  • The toilet with adaptations is located in the lobby between the first and second set of entrance doors, halfway along corridor A on the right, halfway along corridor B on the right, and at the end of corridor D on the left.
  • The transfer space varies between left and right in the toilets with adaptations.
• Changing Places and Changing Facilities View
  • Parent and baby changing facilities are located off the Main Outpatients reception waiting area.

You are on Reception (Main Outpatients Reception). Skip to the next section.

Reception (Main Outpatients Reception)

• The reception is located to the left as you enter the Main Outpatients department.
• The distance from the Main Outpatients and Pre-Op Assessment entrance is 3m.
• There is step-free level access to reception.
• The height of the reception desk is 94cm.
• There is a lowered section at the desk.
• The height of the lowered section is 75cm.
• The reception has glazed screens.
• There is not a hearing assistance system.
• The height of the touchscreen display ranges from 101cm to 125cm from the floor.
• The touchscreens are located on the right before the second set of the Main Outpatients and Pre-Op Assessment entrance doors.
• There is background noise in this area.
• Lighting levels were even at the time of the survey, with unshaded light sources.
• There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is space for an assistance dog to rest in the seating area.
• Seating available in this area includes: chairs with armrests, chairs without armrests and bariatric chairs with armrests.

You are on Seating Area (Waiting Area A). Skip to the next section.

Seating Area (Waiting Area A)

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• Location and Access View
  • Waiting Area A is located past the Main Outpatients reception desk.
  • The most accessible route has step-free level access.
  • There is step-free level access into this area.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in this area includes: chairs with armrests, chairs without armrests and bariatric chairs with armrests.
  • Furniture available in this area includes: tables.
  • The surface height of the tables is suitable for wheelchair users.
  • The clear height under the tables is suitable for wheelchair users.
  • There may be background noise in this area.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Seating Area (Waiting Area B). Skip to the next section.

Seating Area (Waiting Area B)

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• Location and Access View
  • Waiting Area B is to the left from the Main Outpatients and Pre-Op Assessment entrance.
  • The most accessible route has step-free level access.
  • There is step-free level access into this area.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in this area includes: chairs with armrests, chairs without armrests and bariatric chairs with armrests.
  • There may be background noise in this area.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Seating Area (Wait A). Skip to the next section.

Seating Area (Wait A)

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• Location and Access View
  • Wait A is halfway along A corridor, on the left.
  • The most accessible route has step-free level access and manual doors.
  • There is step-free level access into this area.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in this area includes: chairs with armrests, chairs without armrests and bariatric chairs with armrests.
  • There may be background noise in this area.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Seating Area (Wait B). Skip to the next section.

Seating Area (Wait B)

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• Location and Access View
  • Wait B is halfway along B corridor, on the right.
  • The most accessible route has step-free level access and manual doors.
  • There is step-free level access into this area.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is not space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in this area includes: chairs with armrests, chairs without armrests and bariatric chairs with armrests.
  • There may be background noise in this area.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Consultation / Medical Room (Consult Room A4). Skip to the next section.

Consultation / Medical Room (Consult Room A4)

• There are 10+ consultation/medical rooms available.
• The room surveyed was; Consult Room A4.
• The room is located along the A corridor, on the right.
• The most accessible route to the room has step-free level access and manual doors.
• There is written text and numbered signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens inwards.
• The width of the opening is 86cm.
• There is step-free level access throughout the room.
• Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• The treatment table is free standing and height adjustable.
• The length of the treatment table is 190cm.
• Seating available in the room includes: chairs with armrests.
• Furniture available in the room includes: desks.
• Some furniture is fixed.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey.
• Lighting levels are adjustable.

You are on Consultation / Medical Room (Consult Room B15). Skip to the next section.

Consultation / Medical Room (Consult Room B15)

• There are 10+ consultation/medical rooms available.
• The room surveyed was; Consult Room B15.
• The room is located along the B corridor, on the right.
• The most accessible route to the room has step-free level access and manual doors.
• There is written text and numbered signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens inwards.
• The width of the opening is 86cm.
• There is step-free level access throughout the room.
• Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• The treatment table is free standing and height adjustable.
• The length of the treatment table is 200cm.
• Seating available in the room includes: chairs with armrests.
• Furniture available in the room includes: desks.
• Some furniture is fixed.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey.
• Lighting levels are adjustable.

You are on Consultation / Medical Room (Bariatric Room - Room D2). Skip to the next section.

Consultation / Medical Room (Bariatric Room - Room D2)

• There are 2 consultation/medical rooms available.
• The room surveyed was; Room D2.
• The room is located along the D corridor, on the left.
• The most accessible route to the room has step-free level access and manual doors.
• There is written text and numbered signage on or near the door.
• There is step-free level access into the room.
• The height of the hand sanitiser is 135cm.
• There is a single manual door with a high visual contrast.
• The door has a locked extension leaf.
• The locked extension leaf can be opened on request.
• The door opens inwards.
• The width of the opening is 87cm.
• There is step-free level access throughout the room.
• Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• The treatment table is free standing and height adjustable.
• The length of the treatment table is 190cm.
• Seating available in the room includes: chairs with armrests and bariatric chairs with armrests.
• Furniture available in the room includes: desks.
• Some furniture is fixed.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey, with unshaded light sources.
• Lighting levels are adjustable.

You are on Consultation / Medical Room (Phlebotomy A4). Skip to the next section.

Consultation / Medical Room (Phlebotomy A4)

• There are 2 consultation/medical rooms available.
• The room surveyed was; Phlebotomy - A4.
• The room is located along the A corridor, on the left.
• The most accessible route to the room has step-free level access and manual doors.
• There is written text and numbered signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door is permanently held open.
• The width of the opening is 86cm.
• There is step-free level access throughout the room.
• Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: chairs with armrests and height adjustable chairs.
• Furniture available in the room includes: desks.
• Some furniture is fixed.
• There is not a hearing assistance system.
• There may be background noise in this room.
• Lighting levels were even at the time of the survey, with unshaded light sources.
• Lighting levels are adjustable.

You are on Toilet with Adaptations (Lobby - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Lobby - Right Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located to the right after the first set of Main Outpatients and Pre-Op Assessment entrance doors.
  • The distance from the Main Outpatients and Pre-Op Assessment entrance is 5m.
  • The most accessible route to the toilet has step-free level access.
  • There is step-free level access into the facility.
  • There is pictorial, written text, dementia friendly and ‘Not All Disabilities Are Visible’ signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 86cm.
  • The door has a locking handle.
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a high visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 192cm (width) x 230cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
  • The lateral transfer space is 123cm (from the side of the toilet pan).
  • There is a spatula flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There are vertical grab rails on both sides of the toilet.
  • The vertical grab rails have a high visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a high visual contrast.
  • The toilet has a padded backrest.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a high visual contrast.
  • The toilet roll holder is 87cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 69cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
  • The soap dispenser has a medium visual contrast.
  • The soap dispenser is 100cm from the floor.
  • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
  • The towel dispenser has a high visual contrast.
  • The towel dispenser is 102cm from the floor.
  • There is not a hand dryer.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • There is a full length mirror.
  • There is an unobstructed shelf.
  • The shelf meets the AccessAble criteria for Stoma Friendly Toilets.
  • The cubicle has a sanitary bin and a pedal bin.
  • There is one coat hook.
  • The coat hook is 108cm from the floor.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.

You are on Parent and Baby Room / Feeding Room (Infant Change). Skip to the next section.

Parent and Baby Room / Feeding Room (Infant Change)

• The room surveyed is located at the far left of the Main Outpatients waiting area.
• The distance from the Main Outpatients and Pre-Op Assessment entrance is 15m.
• The most accessible route to the room has step-free level access and narrow walkways.
• There is step-free level access into the room.
• There is pictorial, written text and dementia friendly signage on or near the door.
• The door opens inwards and has a high visual contrast.
• The width of the door opening is 85cm.
• Internally the door has a high visual contrast.
• The height of the baby change facility when in use is 81cm.
• There is a wash basin, a paper towel dispenser and a coat hook in the room.
• The wash basin has a lever mixer tap.
• The room has a pedal bin.
• The walls and floor have a high visual contrast.
• Lighting levels were even at the time of the survey.
• Lighting levels are adjustable.

You are on Parent and Baby Room / Feeding Room (Infant Feeding). Skip to the next section.

Parent and Baby Room / Feeding Room (Infant Feeding)

• The room surveyed is located at the far left of the Main Outpatients waiting area.
• The distance from the Main Outpatients and Pre-Op Assessment entrance is 13m.
• The most accessible route to the room has step-free level access and narrow walkways.
• There is step-free level access into the room.
• There is pictorial, written text and dementia friendly signage on or near the door.
• The door opens inwards and has a high visual contrast.
• The width of the door opening is 85cm.
• Internally the door has a high visual contrast.
• There is a wash basin and a paper towel dispenser in the room.
• The wash basin has a lever mixer tap.
• The room has a pedal bin.
• Seating available in the room includes: chairs with armrests.
• The walls and floor have a high visual contrast.
• Lighting levels were even at the time of the survey.