You are on Getting To (Urgent Treatment Centre). Skip to the next section.

Getting To (Urgent Treatment Centre)

• The most accessible route from the Dartmoor Building car park has a very easy slope, a dropped kerb and bollards.
• Access to the Urgent Treatment Centre is via the Dartmoor Building main entrance.
• There is a drop-off point at this entrance.
• The Urgent Treatment Centre is located on the ground floor of the Dartmoor Building.
• The Urgent Treatment Centre is approximately 5m from the Dartmoor Building main entrance.
• Enter via the Dartmoor Building main entrance.
• The entrance to the Urgent Treatment Centre is immediately to the right.
• Internally the most accessible route has step-free level access.
• There are resting areas along the route.
• Wayfinding signage is provided.
• Signage is clearly visible with high contrasting colours.
• View more information on getting to and around the hospital (opens new tab).

You are on Parking (Dartmoor Building Car Park). Skip to the next section.

Parking (Dartmoor Building Car Park)

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• Car Park View
  • The car park is located to the left of the Dartmoor Building main entrance.
  • The car park is open air/surface.
  • The car park surface consists of tarmac.
  • There are 2 designated Blue Badge parking bays available.
  • The Blue Badge bays are clearly marked and signposted.
  • The surveyed Blue Badge parking bay dimensions are 242cm (width) x 467cm (depth).
  • There is a marked zone to one side and the rear.
  • The width of the marked zone is 120cm.
  • The nearest designated bay is 17m from the Dartmoor Building main entrance.
  • The most accessible route from the Blue Badge parking has a very easy slope and bollards.
  • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
• Charges and Restrictions View
  • This car park is for Blue Badge holders only.
  • Parking is free for all users.
• Drop-off Point View
  • There is a designated drop-off point available.
  • The designated drop-off point is located to the left of the Dartmoor Building main entrance.
  • There is a dropped kerb with tactile paving from the drop-off point.

You are on Entrance (Dartmoor Building Main Entrance). Skip to the next section.

Entrance (Dartmoor Building Main Entrance)

• This entrance is located at the front of the Dartmoor Building.
• The entrance area is clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is step-free level access at the entrance.
• There are double automatic doors at this entrance.
• The doors open by sliding.
• The width of the opening is 120cm.
• There is a small lip on the threshold of the opening.
• The doors have a low visual contrast.
• There is a second set of double automatic doors.
• The second set of doors open by sliding.
• The width of the opening is 126cm.
• The second set of doors have a low visual contrast.

You are on Department / Service (Urgent Treatment Centre). Skip to the next section.

Department / Service (Urgent Treatment Centre)

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• Location and Access View
  • The Urgent Treatment Centre is located on the ground floor of the Dartmoor Building.
  • There is written text signage on or near the door.
  • There is step-free level access into this area.
  • There are double manual doors with a high visual contrast.
  • The doors open towards you.
  • The width of the opening is 172cm.
• Getting Around View
  • There is step-free level access throughout.
  • Access throughout may include manual doors.
  • The walls and floor have a medium visual contrast.
  • There may be background noise in this area.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • Lighting levels were even at the time of the survey.
• Facilities and Services View
  • There are 10+ consultation/medical rooms available.
  • Seating available in this area includes: chairs with armrests, chairs without armrests and bariatric chairs with armrests.
  • Furniture available in this area includes: tables.
  • There is not a hearing assistance system.
  • The hoist is mobile.
  • The following facilities are available for patients: toilets with adaptations.

You are on Toilet and Changing Facilities (Urgent Treatment Centre). Skip to the next section.

Toilet and Changing Facilities (Urgent Treatment Centre)

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• Toilet Facilities View
  • There are 5 toilets with adaptations.
  • Toilets with adaptations are located off the reception waiting area, and in the X-Ray waiting area.
  • The transfer space varies between left and right in the toilets with adaptations.
• Changing Places and Changing Facilities View
  • The changing facilities which have adaptations are located off the X-Ray waiting area.
  • Parent and baby changing facilities are located to the left of the reception desk.
• Washroom and Shower Facilities View
  • The washroom facilities which have adaptations are located in rooms Hobs A and Hobs B.

You are on Reception (Urgent Treatment Centre Reception). Skip to the next section.

Reception (Urgent Treatment Centre Reception)

• The reception is located ahead from the Urgent Treatment Centre entrance.
• The distance from the Urgent Treatment Centre entrance is 10m.
• There is step-free level access to reception.
• The height of the reception desk is 92cm.
• There is a lowered section at the desk.
• The height of the lowered section is 75cm.
• The reception has glazed screens.
• There is not a hearing assistance system.
• There may be background noise in this area.
• Lighting levels were even at the time of the survey, with unshaded light sources.
• There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is space for an assistance dog to rest in the seating area.
• Seating available in this area includes: chairs with armrests, chairs without armrests and bariatric chairs with armrests.
• Furniture available in this area includes: tables.

You are on Consultation / Medical Room (Triage). Skip to the next section.

Consultation / Medical Room (Triage)

• There are 2 consultation/medical rooms available.
• The room surveyed was; Triage A.
• The room is located along the clinical area corridor, on the right.
• The most accessible route to the room has step-free level access and manual doors.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens inwards.
• The width of the opening is 86cm.
• There is step-free level access throughout the room.
• Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: chairs without armrests.
• Furniture available in the room includes: desks.
• Some furniture is fixed.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey.
• Lighting levels are adjustable.

You are on Consultation / Medical Room (Consult Room). Skip to the next section.

Consultation / Medical Room (Consult Room)

• There are 10+ consultation/medical rooms available.
• The room surveyed was; Consult Room 1.
• The room is located along the clinical area corridor, on the left.
• The most accessible route to the room has step-free level access and manual doors.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens inwards.
• The width of the opening is 86cm.
• There is step-free level access throughout the room.
• Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• The treatment table is free standing and height adjustable.
• The length of the treatment table is 200cm.
• Seating available in the room includes: chairs without armrests.
• Furniture available in the room includes: desks.
• Some furniture is fixed.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey.
• Lighting levels are adjustable.

You are on Consultation / Medical Room (Sally Higgins Plaster Suite). Skip to the next section.

Consultation / Medical Room (Sally Higgins Plaster Suite)

• There is 1 consultation/medical room available.
• The room surveyed was; the Sally Higgins Plaster Suite.
• The room is located towards the rear of the clinical area, on the left.
• The most accessible route to the room has step-free level access and manual doors.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door has a locked extension leaf.
• The locked extension leaf can be opened on request.
• The door opens inwards.
• The width of the opening is 88cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• The treatment table is free standing and height adjustable.
• The length of the treatment table is 200cm.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey.
• Lighting levels are adjustable.

You are on Consultation / Medical Room (Hobs B). Skip to the next section.

Consultation / Medical Room (Hobs B)

• There are 2 consultation/medical rooms available.
• The room surveyed was; Hobs B.
• The room is located along the clinical area corridor, on the right.
• The most accessible route to the room has step-free level access and manual doors.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door has a locked extension leaf.
• The locked extension leaf can be opened on request.
• The door opens inwards.
• The width of the opening is 88cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• The treatment table is free standing and height adjustable.
• The length of the treatment table is 200cm.
• Furniture available in the room includes: desks.
• The furniture is fixed.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey.
• Lighting levels are adjustable.

You are on Bathroom with Adaptations (Hobs B - Shower Room). Skip to the next section.

Bathroom with Adaptations (Hobs B - Shower Room)

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• Location and Access View
  • The bathroom surveyed is located in the Hobs B room.
  • The most accessible route to the bathroom has step-free level access.
  • There is step-free level access into the bathroom.
  • There is written text signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 86cm.
  • The door has a locking handle.
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a high visual contrast.
• Dimensions and Features View
  • The dimensions of the bathroom are 213cm (width) x 230cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
  • The lateral transfer space is 110cm (from the side of the toilet pan).
  • There is a spatula flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a high visual contrast.
  • The toilet has a padded backrest.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a low visual contrast.
  • The toilet roll holder is 87cm from the floor.
  • The wash basin and taps cannot be reached when seated on the toilet.
  • The wash basin is 68cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin rails have a high visual contrast.
  • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
  • The soap dispenser has a medium visual contrast.
  • The soap dispenser is 102cm from the floor.
  • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
  • The towel dispenser has a high visual contrast.
  • The towel dispenser is 90cm from the floor.
  • There is not a hand dryer.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • There is a full length mirror.
  • There is no shelf.
  • The bathroom has a sanitary bin and a pedal bin.
  • There are multiple coat hooks.
  • The coat hooks are 140cm from the floor.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.
  • The bathroom has a wheel-in shower.
  • There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
  • There is an adjustable shower head which can also be detached.
  • The shower controls are twist turn mixer.
  • There is a flip-down shower seat.
  • The shower seat is 51cm from the floor.
  • There are dropdown rails for the shower.
  • The shower dropdown rails have a high visual contrast.
  • There is a pull cord emergency alarm for the shower within 10cm from the floor.

You are on Seating Area (X-Ray Seating Area). Skip to the next section.

Seating Area (X-Ray Seating Area)

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• Location and Access View
  • The X-Ray seating area is ahead then round to the left from the Urgent Treatment Centre entrance.
  • The most accessible route has step-free level access and doors permanently held open.
  • There is step-free level access into this area.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a medium visual contrast.
  • Seating available in this area includes: chairs with armrests.
  • There is no (or very little) background noise in this area.
  • Lighting levels were even at the time of the survey.

You are on Changing Room with Adaptations (X-Ray Changing Room). Skip to the next section.

Changing Room with Adaptations (X-Ray Changing Room)

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• Location and Access View
  • The changing room surveyed is located off the X-Ray waiting area.
  • The distance from the Urgent Treatment Centre entrance is 20m.
  • The most accessible route to the changing room has step-free level access and doors permanently held open.
  • There is step-free level access into the changing room.
  • There is pictorial and written text signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The door is easy to open.
  • The width of the door opening is 86cm.
  • The door has a locking handle.
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a high visual contrast.
• Dimensions and Features View
  • Facilities available in the changing room include: a chair/stool.
  • The dimensions of the changing room are 199cm (width) x 250cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • There is a full length mirror.
  • There is no shelf.
  • The changing room has no disposal facilities.
  • There are multiple coat hooks.
  • The coat hooks are 143cm from the floor.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.

You are on Imaging Room (X-Ray). Skip to the next section.

Imaging Room (X-Ray)

• The room surveyed was; X-ray Room 3.
• The room is located ahead from the Urgent Treatment Centre entrance, then to the left.
• The most accessible route to the room has step-free level access and doors permanently held open.

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• Imaging Room View
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There are double manual doors with a high visual contrast.
  • The doors open inwards.
  • The width of the opening is 170cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • The treatment table is wall mounted and height adjustable.
  • The length of the treatment table is 220cm.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.
  • Lighting levels are adjustable.

You are on Toilet with Adaptations (Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Right Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located immediately to the right on entering the department.
  • The distance from the Urgent Treatment Centre entrance is 4m.
  • The most accessible route to the toilet has step-free level access.
  • There is step-free level access into the facility.
  • There is pictorial, written text, dementia friendly and ‘Not All Disabilities Are Visible’ signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 83cm.
  • The door has a locking handle.
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a high visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 185cm (width) x 212cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right as you face the toilet.
  • The lateral transfer space is 120cm (from the side of the toilet pan).
  • There is a spatula flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There are vertical grab rails on both sides of the toilet.
  • The vertical grab rails have a high visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a high visual contrast.
  • The toilet has a padded backrest.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a high visual contrast.
  • The toilet roll holder is 87cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 69cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
  • The soap dispenser has a medium visual contrast.
  • The soap dispenser is 104cm from the floor.
  • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
  • The towel dispenser has a high visual contrast.
  • The towel dispenser is 104cm from the floor.
  • There is not a hand dryer.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • There is a full length mirror.
  • There is a shelf, however there is an obstruction in front of it.
  • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
  • The cubicle has a sanitary bin and a pedal bin.
  • There are multiple coat hooks.
  • The coat hooks are 142cm from the floor.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Parent and Baby Room / Feeding Room (Infant Change). Skip to the next section.

Parent and Baby Room / Feeding Room (Infant Change)

• The room surveyed is located to the left of the reception desk.
• The distance from the Urgent Treatment Centre entrance is 15m.
• The most accessible route to the room has step-free level access.
• There is step-free level access into the room.
• There is pictorial and written text signage on or near the door.
• The door opens inwards and has a high visual contrast.
• The width of the door opening is 86cm.
• Internally the door has a high visual contrast.
• The height of the baby change facility when in use is 81cm.
• There is a wash basin and an assistance bell in the room.
• The wash basin has a lever mixer tap.
• The room has a pedal bin.
• Seating available in the room includes: chairs without armrests.
• The walls and floor have a high visual contrast.
• Lighting levels were even at the time of the survey.

You are on Parent and Baby Room / Feeding Room (Infant Feed). Skip to the next section.

Parent and Baby Room / Feeding Room (Infant Feed)

• The room surveyed is located to the left of the reception desk.
• The distance from the Urgent Treatment Centre entrance is 20m.
• The most accessible route to the room has step-free level access and narrow walkways.
• There is step-free level access into the room.
• There is pictorial and written text signage on or near the door.
• The door opens inwards and has a high visual contrast.
• The width of the door opening is 86cm.
• Internally the door has a high visual contrast.
• There is a wash basin, a paper towel dispenser and an emergency alarm in the room.
• The wash basin has a lever mixer tap.
• The room has a pedal bin.
• Seating available in the room includes: chairs with armrests and chairs without armrests.
• The walls and floor have a high visual contrast.
• Lighting levels were even at the time of the survey.