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Tavistock Hospital X-Ray

Spring Hill, Tavistock, Devon, PL19 8LD

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Access Guide

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Getting Here (Tavistock Hospital)

Getting Help and Assistance (Tavistock Hospital)

  • A member of staff trained in BSL skills is not normally on duty.
  • British Sign Language interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • An assistance dog toilet area can be provided onsite.
  • There is a wheelchair to borrow to use around the building.
  • Water bowls for assistance dogs are not available.
  • There is a/are hearing assistance system(s) available.
  • The type of system is a fixed loop.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 05/09/2024.
  • The hearing loop was working at the time of testing.
  • Home visits services are not available.

Parking (Tavistock Hospital)

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located at the front of the hospital.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 2 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 240cm x 490cm (7ft 10in x 16ft 1in).
    • The nearest Blue Badge bay is 17m (18yd 1ft) from the main hospital entrance.
    • The furthest Blue Badge bay is 19m (20yd 2ft) from the main hospital entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Public Car Parks View
    • There is not a car park for public use within 200m (approx).
  • On Street Parking and Drop-off Details View
    • On street marked Blue Badge bays are not available.
    • There is not a designated drop off point.

Getting To (X-Ray)

  • X-Ray is/are located on the ground floor of Tavistock Hospital, to the right of the hospital reception.
  • Access to X-Ray is via the main hospital entrance.
  • Enter the hospital via the main entrance and turn right at the hospital reception.
    The entrance to the X-Ray department is on the left.
  • There is step free access to X-ray.
  • X-Ray is approximately 25m from the main hospital entrance.
  • There are resting areas along the route.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

Outside Access (Main Entrance)

  • Entrance Details View
    • This information is for the entrance located at the front of the hospital.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • There are bollards outside this entrance.
    • The minimum width between the bollards/wall is 192cm.
    • The bollard(s) has/have a high visual contrast to prevent them being hazardous to visually impaired people.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • There is a bell/buzzer.
    • The height of the bell/buzzer is 100cm (3ft 3in).
    • There is not an intercom.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 124cm (4ft 1in).
    • There is a door release button when exiting.
    • The height of the door release button is 94cm (3ft 1in).
    • Standard manual wheelchairs are available for people to borrow at this entrance.
    • The main door(s) open(s) automatically.
    • The automatic door(s) is/are push pad activated.
    • The door(s) is/are double width.
    • The width of the door opening is 126cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 101cm.
  • Ramp/Slope Details View
    • The ramp/slope is located in front of the entrance.
    • The ramp/slope gradient is slight.

Reception (Tavistock Hospital)

  • Reception View
    • The reception point is located immediately ahead from the main entrance.
    • The reception point is approximately 5m (5yd 1ft) from the main entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are moderate to good.
    • The height of the reception counter is high (110cm+).
    • There is sufficient space to write or sign documents on the counter.
    • There is a low section of the counter (76cm or below) available.
    • There is sufficient space to write or sign documents on the low section of the counter.
    • The counter is staffed.
    • There is not a bell to attract attention.
    • There is a hearing assistance system.
    • The type of system is a fixed loop.
    • The hearing assistance system is signed.
    • Staff are trained to use the hearing assistance system.
    • The hearing assistance system was tested by an AccessAble surveyor.
    • The hearing assistance system was tested on 05/09/2024.
    • The hearing assistance system was working at the time of testing.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
  • Reception Waiting Area View
    • There is a waiting area close to the reception point.
    • Access to the waiting area is unobstructed.
    • The type of flooring is vinyl/laminate.
    • There is not sufficient space for a wheelchair user to use the waiting area.
    • There are seats with armrests on both sides.
    • Some tables are permanently fixed.
    • The waiting room / area does not have background music playing.
    • There is not a red flashing fire alarm beacon within the waiting room / area.
    • There is a television.
    • Subtitles are not available.
    • Vending machines are available.
    • A water dispenser is available.
    • There is not a play area or toys/books for a child to play with.
    • There is space for an assistance dog to rest within the seating area.
    • Lighting levels are moderate to good.

Department / Service (X-Ray)

  • Department / Service Access View
    • X-Ray is located on the ground floor of Tavistock Hospital, to the right of the hospital reception.
    • There is not a/are not door(s) leading into the department/service.
    • There is a bell/buzzer.
    • The height of the bell/buzzer is 126cm (4ft 2in).
    • There is not an intercom.
    • There is not a hand sanitiser.
    • There is level access throughout the department/service.
    • Staff can provide assistance with using any manual doors within the department/service.
    • There is clear signage on the department/service.
    • The type of flooring is vinyl/laminate.
    • The department/service does not play background music.
    • The lighting levels are low to moderate.
  • Department / Service Facilities View
    • This department/service has; a treatment room.
    • A hearing assistance system is not available in the department/service.
    • A mobile hoist is not available on the department/service.
    • There are not accessible toilet facilities within the department/service.
    • Accessible toilet facilities are located near to the hospital reception.
    • There are not standard toilet facilities within this department/service.
  • Comments View
    • The opening width to the X-Ray department is 96cm.

Opening Times (X-Ray)

  • Monday 09:00 - 17:00.
  • Tuesday 09:00 - 17:00.
  • Wednesday 09:00 - 17:00.
  • Thursday 09:00 - 17:00.
  • Friday 09:00 - 17:00.
  • Saturday Closed.
  • Sunday Closed.

Imaging Room

  • This section describes the imaging Room(s), located on the ground floor of the hospital, to the right of the hospital reception.
  • There is / are 1 imaging Room(s) available.
  • The name / number of the room surveyed was; imaging room - GF31.
  • This room is accessed via a changing room.
  • Changing Room View
    • There is step free access into the changing room.
    • The changing room is approximately 20m from the reception.
    • The changing room is approximately 1m from the sub waiting area.
    • A member of staff is available to assist with opening the door if required.
    • The width of the door is 91cm (2ft 12in).
    • The dimensions of the changing room are 104cm x 253cm.
    • There is not sufficient space for a wheelchair user to manoeuvre within the changing room.
    • The type of flooring is vinyl/laminate.
    • There is an emergency alarm in the changing room.
    • There is a chair/stool in the changing room.
    • The height of the chair from the floor is 48cm.
    • There is not a/are not wall mounted rail(s) in the changing room.
    • There is not a/are not dropdown rail(s) in the changing room.
    • There is a/are mirror(s) in the changing room.
    • There is not a tall mirror, with suitable specifications, for ease of use.
    • There is a/are coat hook(s) available.
    • There is a/are coat hook(s) in the changing room, 144cm from the floor.
    • There is a locker within the changing room.
    • The locker is within reach for a wheelchair user.
    • There is not a changing bench.
    • There is a red flashing fire alarm beacon.
    • The lighting levels in the changing room are low to moderate.
  • Imaging Room View
    • There is step free access into the imaging room.
    • The imaging room is approximately 20m from the reception.
    • The door opens inwards.
    • The door(s) is/are double width.
    • The door(s) has/have a closer and maybe difficult for some to open.
    • A member of staff is available to assist with opening the door if required.
    • The width of the door is 140cm.
    • There is sufficient space for a wheelchair user to manoeuvre within the imaging room.
    • The type of flooring is vinyl/laminate.
    • There is a bed / couch.
    • The bed / couch is adjustable.
    • The room does not have background music playing.
    • There is not a red flashing fire alarm beacon within the imaging room.
    • The lighting levels in the imaging room are moderate to good.

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