Skip to main content
The new name for DisabledGo

South House

Don Street, Aberdeen, AB24 1WU

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read


  • The venue is situated outside the centre of the town or city.
  • This venue is situated in Aberdeen.
  • The venue is not situated on a road which has a steep gradient.
  • The nearest mainline station is Aberdeen.


  • The venue does have its own car park.
  • The car park type is open air/surface.
  • There is/are 4 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 220cm x 430cm (7ft 3in x 14ft 1in).
  • The nearest Blue Badge bay is 15m (16yd 1ft) from the main accessible entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • The car park surface is tarmac.
  • There is not a road to cross between the car park and the entrance.
  • Comments View
    • The designated bay detailed here is next to Block 40.
    • The other 3 bays are located between the entrances to Blocks 37 and 38.
    • These bays are larger, with the dimensions 350 x 600 cm, and are shown in photograph 2.

Outside Access (Block 40)

  • This information is for the entrance located at the front of the building, to the right.
  • There is not level access into the venue.
  • The intercom is in a suitable position to allow wheelchair users to gain access.
  • The intercom is at a height of 147cm.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are single.
  • The door(s) is / are heavy.
  • The width of the door opening is 88cm (2ft 11in).
  • Comments View
    • The details here are for the entrance to the block with the self-contained accessible flat.
    • The other 3 entrances also have moderate ramps, but the ramps to Blocks 37 and 29 are on the left as you face the entrance.
    • Block 37 only has 1 step at the entrance and Block 38 has 5 steps.

Level Change (Block 40)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope does bypass the step(s).
  • The ramp/slope is located on the right hand side as you face the entrance.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • The ramp does not have handrails.
  • The width of the ramp/slope is 100cm (3ft 3in).
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located to the left as you face the entrance.
  • There is/are 6 step(s) to the area/service.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on the right going up.

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • The lighting levels are bright.
  • Motorised scooters are welcomed in public parts of the venue.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G, 1, 2 and 3.
    • There are 15+ steps between floors.
    • The lighting levels are bright.
    • The steps are not clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on the right going up.
    • There is a landing.
  • Other View
    • The area(s)/service(s) on the floors which are not accessible is/are additional flats.


  • Location of Accessible Accommodation View
    • The establishment provides 1 accessible accommodation facilities with an ensuite and/or separate accessible bathroom.
    • The width of the door to the room is 85cm (2ft 9in).
    • The bed is 49cm high.
    • The measurement between the bed base and floor is 23cm (0ft 9in).
  • Accessible Bathroom View
    • The dimensions of the bathroom are 206cm x 146cm (6ft 9in x 4ft 9in).
    • The door opens inwards.
    • There is not a functional emergency alarm in the bathroom.
    • The door is locked by a twist lock.
    • The height of the toilet seat above floor level is 42cm (1ft 5in).
    • There is a toilet roll holder.
    • The toilet roll holder is not placed higher than 100cm in height.
    • There is a sink.
    • The height of the sink is 82cm (2ft 8in).
    • The tap type is lever.
    • There is a lateral transfer space.
    • The measurement of lateral transfer space is 80cm (2ft 7in).
    • As you face the toilet pan the transfer space is on the left.
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet pan the wall mounted grab rails are on both sides.
  • Bath and Shower View
    • There is not a bath.
  • Wheel In Shower View
    • There is a wheel in shower.
    • The shower head height is fixed.
    • The type of shower controls used are twist/turn.
    • There is no shower seat.
  • Colour contrast and lighting in accessible bathroom View
    • The colour contrast between the walls and floor in the bathroom is high.
  • Comments View
    • The desks are 74 cm high.
    • There is a moderate ramp leading into the roll in shower in the adapted rooms.
    • One of the adapted rooms is part of a self-contained flat, with an accessible kitchen, which has wider access, a lowered work surface and an accessible sink, shown in photograph 2.
    • The other adapted rooms are part of standard flats, which have standard kitchens with doors 76 cm wide and work surfaces 90 cm high.
    • The accommodation is arranged into self-catering flats of 5 or 7 rooms, sharing toilets, showers and kitchen. The communal showers are accessed via a deep step.
    • There are also 2 rooms in South House with lino floors, suitable for those with carpet and dust allergies.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is not generally on duty.
  • This service can be requested.
  • Comments View
    • The photograph shows the roll in shower in the adapted rooms.