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Infohub

91 High Street, Aberdeen, AB24 3EN

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Access Guide

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Introduction

  • Services / facilities within the building include academic and non-academic student advice and information, SAAS enquiries and tuition fee payment, accommodation enquiries and payments, documentation collection, submission and signing, examination timetable enquiries, student ID cards, student on-line hub registration and first stop for general enquiries.

Opening Times

  • Monday 09:00 - 17:00.
  • Tuesday 09:00 - 17:00.
  • Wednesday 09:00 - 17:00.
  • Thursday 09:00 - 17:00.
  • Friday 10:00 - 17:00.
  • Saturday Closed.
  • Sunday Closed.

Getting Here

  • By Road View
    • The Infohub is located on the Old Aberdeen campus of the university north of the city.
      From the city centre take the A956 King Street north to St Machar Drive and turn left.
      Travel west on St Machar Drive past High Street (which is a one way street).
      Turn left on to Elphinstone Road past the Student Union and continue to Meston Walk.
      Turn left, then left again into High Street.
      The Infohub is located about 240m along on the left.
      From the west travel toward the city on the A96 Great Northern Road.
      Take the left turn at the roundabout junction with St Machar Drive.
      Continue straight ahead on St Machar Drive at the traffic lights at the junction with Bedford Road / Tillydrone Avenue.
      Take the first right on to Elphinstone Road past the Student Union and continue to Meston Walk.
      Turn left, then left again into High Street.
      The Infohub is located about 240m along on the left.
    • There is on street parking which is free on display of a Blue Badge.
  • By Bus View
    • The bus route 20 from the city centre stops on High Street near the Infohub. It also links directly with the Hillhead Student Village.
  • By Train View
    • The nearest train station is Aberdeen Railway Station. From the station either take a taxi from the taxi rank at the station or take bus 20 from Guild Street (Stop M3) just outside the station.
  • Useful Links View

Useful Information

Building Parking

  • The building does not have its own dedicated parking.
  • Site/Campus Car Parks View
    • There is not a site/campus car park within approximately 200m.
  • Public Car Parks View
    • There is not a car park for public use within 200m (approx).
  • On Street Parking View
    • Clearly signed and/or marked on street Blue Badge parking bays are available.
    • The on street Blue Badge parking bay(s) is/are located on High Street.
    • Clearly signed and / or standard marked parking bays are available.
    • The on street standard parking bay(s) is/are located on High Street.
  • Drop Off Point View
    • There is not a designated drop off point.
  • Comments View
    • The on street parking is not marked as individual bays but as a strip which is 190cm wide.
    • The road outside the Infohub is cobbled and the parking is on the opposite side of the road.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building on High Street.
    • There is step free access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The main door(s) open(s) away from you (push).
    • The door(s) is / are single.
    • The door(s) is / are heavy.
    • The width of the door opening is 78cm (2ft 7in).
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Comments View
    • The pavement outside the building is paved with stone slabs which are uneven and may be slippery when wet.

Outside Access (Rear Accessible Entrance)

  • Entrance View
    • This information is for the entrance located at the rear of the building off Church Walk.
    • There is ramped/sloped access at this entrance.
    • A key fob is required for access at this entrance.
    • The height of the card reader/lock is 110cm (3ft 7in).
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The main door(s) open(s) away from you (push).
    • The door(s) is / are single.
    • The door(s) is / are heavy.
    • The width of the door opening is 87cm (2ft 10in).
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Ramp/Slope View
    • The ramp/slope is located between Church Walk and the rear entrance.
    • The ramp/slope gradient is slight.
    • The ramp is permanent.
    • There is a level landing at the top of the ramp.
    • The ramp does have handrails.
    • The handrails are on the left going up the ramp.
    • The width of the ramp is 95cm (3ft 1in).
  • Comments View
    • The entrance is left open during the day. The key fob is only required out of working hours or when the door is locked.

Reception

  • The Infohub Reception is located at 91 High Street.
  • The desk is 3m (3yd 10in) from the rear accessible entrance.
  • The reception area is clearly visible from the entrance.
  • There is step free access to this reception area.
  • The lighting levels in the reception area are bright.
  • The reception desk/counter is low (76cm or lower).
  • There is a clear knee recess beneath the low/lowered counter.
  • The desk is staffed.
  • There is not a hearing assistance system.
  • Comments View
    • There are self-serve computer terminals that give access to university services located in the main entrance lobby.
    • The self-serve desks are split with a medium height desk with bar type stools, and a low height desk with cube stools. Standard chairs with arm rests are available.
    • These terminals do not give general access to the internet.

Inside Access

  • There is level access to the service.
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • The lighting levels are bright.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 15m (16yd 1ft) from the accessible entrance.
    • This accessible toilet is located on the left past the computer desks.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 87cm (2ft 10in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 221cm x 309cm (7ft 3in x 10ft 2in).
    • There is a clear 150cm x 150cm manoeuvring space in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 149cm (4ft 11in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency pull cord alarm in the cubicle.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are general domestic waste and open waste paper bin disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There is a soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 83cm.
  • Colour Contrast and Lighting View
    • There is a low colour contrast between the internal door and wall.
    • The contrast between the external door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • There is a good colour contrast between the dropdown rail(s) and wall.
    • The toilet seat colour contrast is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.

Standard Toilet(s)

  • There are no standard toilets in this building.
  • There is a single accessible shared facility.