Access Guide
Opening Times
- Monday 09:00 - 16:00.
- Tuesday 09:00 - 16:00.
- Wednesday 09:00 - 16:00.
- Thursday 09:00 - 16:00.
- Friday 09:00 - 16:00.
Location
- The venue is situated outside the centre of the town or city.
- This venue is situated in Aberdeen.
- The venue is not situated on a road which has a steep gradient.
- The nearest mainline station is Aberdeen.
Parking
- The venue does have its own car park.
- The car park type is open air/surface.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The car park surface is tarmac.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
- There is not a designated drop off point.
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Comments
View
- The car park is at the rear of the building, and is accessed from Elphinstone Road.
- There are also standard bays across the cobbled street at the front of the building.
Outside Access (Car Park Entrance)
- This information is for the entrance located at the back of the building.
- There is not level access into the venue.
- The bell is in a suitable position to allow wheelchair users to gain access.
- The main door(s) open(s) towards you (pull).
- The door(s) is / are single.
- The door(s) is / are heavy.
- The width of the door opening is 103cm (3ft 5in).
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Second set of doors
View
- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is / are single.
- The door(s) is / are heavy.
- The width of the door opening is 103cm (3ft 5in).
Level Change (Car Park Entrance)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located to the right as you face the entrance.
- The ramp/slope is permanent.
- The width of the ramp/slope is 110cm (3ft 7in).
- There is a/are step(s) to access this area/service.
- There is/are 4 step(s) to the area/service.
- The lighting levels at the step(s) are bright.
- The step(s) is/are not clearly marked.
- The step(s) is/are deep (18cm+).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on the left going up.
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Comments
View
- The ramp bypasses the steps detailed here. However, there is also a shallow step at the first door.
Outside Access (High Street Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The main door(s) open(s) away from you (push).
- The door(s) is / are single.
- The door(s) is / are heavy.
- The width of the door opening is 89cm (2ft 11in).
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Second set of doors
View
- There is a second set of doors.
- The door(s) open(s) away from you (push).
- The door(s) is / are single.
- The door(s) is / are heavy.
- The width of the door opening is 79cm (2ft 7in).
Level Change (High Street Entrance)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located leading up to the entrance.
- There is/are 1 step(s) to the area/service.
- The lighting levels at the step(s) are bright.
- The step(s) is/are not clearly marked.
- The step(s) is/are shallow (2cm - 10cm).
- There is not a/are not handrail(s) at the step(s).
Reception
- The desk/counter is 7m (7yd 1ft) from the front entrance.
- There is level access to the desk/counter from the entrance.
- The lighting levels are bright.
- The desk/counter is low (76cm or lower).
- There is not a hearing assistance system.
Inside Access
- There is not level access to the service(s).
- There is not a hearing assistance system.
- This venue does not play background music.
- The lighting levels are bright.
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Comments
View
- The photographs shows the coffee lounge on the ground floor of the centre, and the main hall on the first floor of the centre.
Level Change (Inside Access)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located leading to the rear of the centre.
- The ramp/slope is permanent.
- The width of the ramp/slope is 90cm (2ft 11in).
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Comments
View
- There are 2 ramps located on the ground floor of the centre.
- The ramp shown in photograph 1 leads down from the entrance and reception area to an internal door.
- On the other side of this door there is a ramp leading up to the toilets and other ground floor facilities, shown in photograph 2.
- Facilities in the centre include a coffee lounge, a kitchen, meeting rooms, a reading room and a quiet room.
Other Floors
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Steps
View
- The floors which are accessible by stairs are G and 1.
- There are 14 steps between floors.
- The lighting levels are bright.
- The steps are clearly marked.
- The steps are medium (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on the left going up.
- There is a landing.
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Other
View
- The area(s)/service(s) on the floors which are not accessible is/are the main hall.
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Comments
View
- These stairs are located at the rear of the centre.
Other Floors
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Steps
View
- The floors which are accessible by stairs are G and 1.
- There are 15+ steps between floors.
- The lighting levels are bright.
- The steps are clearly marked.
- The steps are deep (18cm+).
- The steps do have handrails.
- The steps have a handrail on the right going up.
- There is a landing.
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Other
View
- The area(s)/service(s) on the floors which are not accessible is/are the centre offices and a standard toilet.
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Comments
View
- These stairs are located next to the reception area.
Standard Toilet(s)
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Availability and Location of Standard Toilets
View
- Standard toilet facilities are available.
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Access to Standard Female Toilet(s)
View
- The female toilet facilities that were surveyed are located on the ground floor, at the rear of the centre.
- The female toilet(s) is/are approximately 15m (16yd 1ft) from the accessible entrance.
- Inside the venue, there is not level access to the female toilet(s).
- Lighting levels are bright.
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Access to Standard Male Toilet(s)
View
- The male toilet facilities that were surveyed are located on the ground floor, at the rear of the centre.
- The male toilet(s) is/are approximately 14m (15yd 11in) from the accessible entrance.
- Inside the venue, there is not level access to the male toilet(s).
- Lighting levels are bright.
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Comments
View
- Both standard toilets contain a cubicle for ambulant disabled people, with grab rails fitted and doors which open outwards.
- There is also a unisex standard toilet located on the first floor.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A member of staff trained in BSL skills is not generally on duty.
- This service can be requested.