You are on Location. Skip to the next section.

Location

• The venue is situated within the centre of the city.
• This venue is situated in Bath.
• The venue is not situated on a road which has a steep gradient.

You are on Parking (Platform 1). Skip to the next section.

Parking (Platform 1)

• The venue does have its own car park.

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• Venue Car Park View
  • There are 2 designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 300cm x 500cm (9ft 10in x 16ft 5in).
  • The nearest designated bay is 3m (9ft 10in) from the main accessible entrance.
  • The car park surface is tarmac.
  • The car park does not have a height restriction barrier.

You are on Parking (Platform 2). Skip to the next section.

Parking (Platform 2)

• The venue does have its own car park.

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• Venue Car Park View
  • There are 3 designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 300cm x 500cm (9ft 10in x 16ft 5in).
  • The nearest designated bay is 3m (9ft 10in) from the main accessible entrance.
  • The car park surface is tarmac.
  • The car park does not have a height restriction barrier.
• Comments View
  • There is one designated parking bay in front of the station.
  • The dimensions of this bay are 350 cm x 250 cm.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• There is level access into the venue.
• The main doors open away from you (push).
• The doors are double width.
• The doors are heavy.
• The door opening is 120cm (3ft 11in) wide.

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• Comments View
  • This entrance opens onto the concourse where the Ticket Office is located.
  • It is not possible for a wheelchair user to access either platform from this concourse.
  • Access to the Platforms is via the alternative entrances in the car parks.

You are on Outside Access (East Side Car Park - Platform 1). Skip to the next section.

Outside Access (East Side Car Park - Platform 1)

• There is not level access into the venue.
• The main doors open towards you (pull).
• The doors are single width.
• The doors are heavy.
• The door opening is 200cm (6ft 7in) wide.

You are on Level Change (East Side Car Park - Platform 1). Skip to the next section.

Level Change (East Side Car Park - Platform 1)

• There is a ramp or slope to access this service.
• The ramp or slope is located leading from the car park to the entrance.
• The ramp or slope is moderate.
• The ramp or slope is permanent.

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• Comments View
  • This entrance gives direct access onto Platform 1.

You are on Outside Access (Platform 2 Car Park). Skip to the next section.

Outside Access (Platform 2 Car Park)

• There is not level access into the venue.
• The main doors open towards you (pull).
• The doors are single width.
• The doors are heavy.
• The door opening is 200cm (6ft 7in) wide.

You are on Level Change (Platform 2 Car Park). Skip to the next section.

Level Change (Platform 2 Car Park)

• There is a ramp or slope to access this service.
• The ramp or slope is located leading from the car park to the entrance.
• The ramp or slope is moderate.
• The ramp or slope is permanent.

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• Comments View
  • This entrance opens directly onto Platform 2.

You are on Reception (Ticket Office). Skip to the next section.

Reception (Ticket Office)

• The reception desk is 6m (19ft 8in) from the front entrance.
• There is level access to reception from the entrance.
• The reception desk is low height.
• Lighting levels are bright.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• Staff are trained to use system.

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• Comments View
  • The Ticket Office is located to the left end of the station concourse as you enter from Dorchester Street.
  • The Ticket Office is open Monday to Friday 05.30-20.30, Saturday 06.00-20.30 and Sunday 07.45-20.30.
  • There are ticket machines located directly in front of the Dorchester Street entrance.

You are on Inside Access (Station Concourse). Skip to the next section.

Inside Access (Station Concourse)

• There is level access to the service.
• Lighting levels are bright.

You are on Train Station. Skip to the next section.

Train Station

• There are 2 platform(s) in the station.
• The station is not staffed.
• There is an office to obtain help.
• This office is located to the left as you face the Ticket Office.
• The train companies operating from within this station are First Great Western and South West Trains.
• There is a taxi rank at the station.
• The taxi rank is located in front of the station.
• The taxi rank is 4m (13ft 1in) from the accessible entrance.

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• Additional Station Information View
  • Announcements on platforms are audio and visual.
• Comments View
  • Platforms 1 and 2 are accessible to a wheelchair user.
  • Shops or services available on Platform 1 are the Tourist Information Centre and the Pumpkin Cafe.
  • Shops or services available on Platform 2 are the Pumpkin Cafe Shop and the Dashi Cafe.

You are on Train Station Platform. Skip to the next section.

Train Station Platform

• This information is for platform(s) 1-2.
• The platform(s) accessed by ramp / slope is / are 1-2.

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• Comments View
  • Access to the platforms from the station concourse is via steps only.
  • Ramped access to both platforms is available via the car park entrances.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is for the sole use of disabled people.
  • The accessible toilet is 20m (22yd) from the accessible entrance.
  • The accessible toilet is located on Platform 1.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from any member of staff.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The dimensions of the accessible toilet are 300cm x 170cm (9ft 10in x 5ft 7in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 90cm (2ft 11in).
  • The tap type is lever.
  • There is not a functional emergency alarm available.
  • Disposal facilities are available in the cubicle.
  • There is not a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • There are not mirrors in the accessible toilet.
  • The height of the toilet seat above floor level is 47cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The hand dryer is 130cm (4ft 3in) high.
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The toilet roll holder is 110cm (3ft 7in) high.
  • There is a sink.
  • The sink is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the walls and floor is good.
  • Lighting levels are bright.
• Comments View
  • Wall mounted and drop down rails are available.
  • There is a separate room with baby changing facilities situated next to the adapted toilet on Platform 1.
  • There are also standard and adapted toilets situated on Platform 2.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female Toilet(s) View
  • The female toilets are located on Platform 1.
  • The female toilets are 25m (27yd) from the accessible entrance.
  • Inside the venue, there is level access to the female toilet.
  • Lighting levels are bright.
• Access to Standard Male Toilet(s) View
  • The male toilets are located on Platform 1.
  • The male toilets are 25m (27yd) from the accessible entrance.
  • Inside the venue, there is level access to the male toilet.
  • Lighting levels are bright.
• Baby Change Facilities View
  • Baby change facilities are not located within the venue.
• Comments View
  • There is a separate room with baby changing facilities situated next to the adapted toilet on Platform 1.
  • There are also standard and adapted toilets situated on Platform 2.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents can be requested in Braille.
• Documents can be requested in large print.
• Drinking straws are available on request.

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• Comments View
  • The photograph shows the waiting room on Platform 1. Staff are trained to take TypeTalk calls.