Access Guide
Location
- The venue is situated outside the campus, close to the West Gate. The station is NOT a University Building.
- The venue is not on a road with a steep gradient.
- There is a bus stop within 150m (164yds) of the venue.
Parking
- The venue does not have its own car park.
- There is a car park for public use within 200m (approx).
- The name of the car park is Vincent Drive Car Park.
- The car park is located in front of the University Medical School.
- On street marked Blue Badge bays are not available.
- Clearly signed and / or standard marked parking bays are not available.
- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located on University Road West.
- There is not level access into the venue.
- The main doors open automatically.
- The doors are single width.
- The door opening is 92cm (3ft 0in) wide.
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Comments
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- The automatic door is push pad operated and opens away from you.
- It can be made double width manually.
Level Change (Main Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located in front of the entrance.
- The ramp or slope is easy.
- The ramp or slope is permanent.
Reception (Ticket Office)
- The reception desk is 6m (19ft 8in) from the main entrance.
- There is level access to reception from the entrance.
- Lighting levels are medium.
- The reception desk is medium height.
- The desk does not have a lowered section.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use system.
Inside Access
- There is level access to the service.
- This venue does not play background music.
- Lighting levels are varied.
- Motorised scooters are welcomed in public parts of the venue.
- Customers cannot charge scooters or wheelchairs at the venue.
Other Floors
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Steps
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- The floors which are accessible by stairs are entrance level to platforms.
- There are 15+ steps between floors.
- The lighting level is medium.
- The steps are clearly marked.
- The steps are medium.
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
Lift
- There is a lift for public use.
- The lift is located just past the Ticket Office.
- The lift is a standard lift.
- The floors which are accessible by this lift are entrance level to platforms.
- The lift is 10m (32ft 10in) from main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 82cm (2ft 8in).
- The dimensions of the lift are 103cm x 136cm (3ft 5in x 4ft 6in).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does not have a visual floor indicator.
- The lift does not have an audible announcer.
- The lift controls do not have Braille markings.
- The lift controls do have tactile markings.
- The controls for the lift are within reach for a wheelchair user.
- The lighting level in the lift is medium.
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Comments
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- The details here are for the lift which accesses platform 1.
- There is an identical lift to access platform 2.
Train Station
- There are 2 platform(s) in the station.
- The station is staffed.
- There are generally 4 member(s) of staff on duty.
- The station is not staffed between 23:50 - 06:00.
- The train companies operating from within this station are London Midland.
- There is not a taxi rank at the station.
- Shops and services within the station include a coffee shop kiosk.
- Not all key concourse shops and services have level access.
- Concourse shops or services accessed by ramp / steps or lift are Smart Coffee Shop.
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Additional Station Information
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- Announcements on platforms are audio and visual.
- Wider ticket barriers are available to access platforms.
- Accessible toilets are not located on the platform(s).
- Accessible toilets are not located on the main station concourse.
- There is not a wheelchair available to borrow.
Level Change (Smart Coffee Shop)
- There are steps to access this area / service.
- The steps are located on platform 1, in front of the shop.
- There is / are 3 step(s) to the area / service.
- The steps are clearly marked.
- The steps are medium.
- The steps do not have handrails.
Train Station Platform
- This information is for platform(s) 1-2.
- The platform(s) accessed by lift is / are 1-2.
Accessible Toilet
- There is an adapted toilet located at the station, but it is not in use.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are not available.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A member of staff trained in BSL skills is not generally on duty.
- This service cannot be requested.
- Staff are Text Relay aware.