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Hampton House

University of Bristol, Bristol, City of Bristol, BS6 6JS

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Access Guide

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Introduction

  • Services / facilities within the grounds include G - University of Bristol Student Health Service
    1 - Midwifery Clinics, Mats Assessment and Ultrasound, Integrated Nursing Team, Home Visits and Paediatric Health Clinic
    2 - Baby Clinic Midwife Classes, Mats Physiotherapy Clinic, MSK Outpatient Clinics, Podiatry, Physiotherapy, Seminar Room 2 and Speech and Language Therapy.
  • Within the main area of Hampton House the facility run by the University is the Student Counselling service. This can be found on the Third floor.
    To the rear of the building on the lower ground floor is the Disability Service and a separate Counselling Room which is part of the student counselling service and is accessed externally. These are run by the University.
  • The following services are within the building but are run by the NHS and therefore not covered within the guide.
    G - University of Bristol Student Health Service
    1 - Midwifery Clinics, Mats Assessment and Ultrasound, Integrated Nursing Team, Home Visits and Paediatric Health Clinic
    2 - Baby Clinic Midwife Classes, Mats Physiotherapy Clinic, MSK Outpatient Clinics, Podiatry, Physiotherapy, Seminar Room 2 and Speech and Language Therapy.

Opening Times (Student Counselling Service)

  • Monday 09:00 - 17:00.
  • Tuesday 09:00 - 17:00.
  • Wednesday 09:00 - 17:00.
  • Thursday 09:00 - 17:00.
  • Friday 09:00 - 16:00.
  • Saturday Closed.
  • Sunday Closed.
  • Comments View
    • Appointments can be made to visit the Counselling Service outside of normal hours.

Getting Here

  • By Road View
    • The University of Bristol campus is located in the St Michael's Hill area of Bristol, in the centre of the City.
      The campus can be reached by using the M32 from the M4 and M5.
      Exit the M4 at junction 19, signed for the M32 and follow the M32 southwest into Bristol.
      Continue onto the A4032, and continue straight on to the A4044 (Bond Street).
      At St James Barton Roundabout take the 2nd exit, onto Marlborough Street (B4051).
      Continue to follow Marlborough Street, passing Bristol Royal Infirmary and Bristol Royal Hospital for Children.
      Take the left hand lane and continue straight ahead at the traffic lights.
      Continue along Park Row, and turn right onto Woodland Road.
      Proceed up the hill to the crossroads.
      At the crossroads turn right onto Tyndall Avenue, at the centre of the campus.
    • Parking in building car parks is by permit only. Blue Badge holders require a permit to park in university car parks.
      On-street parking and public car parks are available in the St Michael's Hill area. On-street parking is time limited, however Blue Badge holders are not subject to any charges of time limits.
  • By Bus View
    • The 9 and 72 bus services from Bristol Temple Meads train station run a combined frequency of every 15 minutes at peak times and stop at Tyndall Avenue on the University campus. The journey takes approximately 20-30 minutes.
      The number 8 service from Bristol Temple Meads train station runs at least every 10 minutes at peak times and stops by The Berkeley pub on Queen's Road opposite the Wills Memorial Building before heading towards the Richmond Building (Students' Union) and Clifton village. The journey takes approximately 20-30 minutes.
      The 1, 2, 3 and 4 and the One bus services all stop in the Park Street, Triangle, Whiteladies Road area, a couple of minutes away from the University.
      The Bristol Unibus service connects the Stoke Bishop halls of residences with the University campus and city centre.
  • By Train View
    • The nearest mainline station to the University is Bristol Temple Meads. Buses and taxis are available from the station to the campus. Bristol Temple Meads is served by CrossCountry, GWR, and South Western Railway.
      The nearest local train station is Clifton Down. There are no direct buses from the station to the campus. Clifton Down is served by GWR.
  • Useful Links View

Useful Information

Useful Information (Hampton House)

Building Parking (Hampton House Main Entrance)

  • The building does have its own dedicated parking.
  • Building Car Park View
    • The car park can be used by Blue Badge holders and staff permit holders.
    • There are no parking charges that apply on the day.
    • The car park is located in front of the Hampton House main entrance.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • Designated Blue Badge parking bays are available.
    • There is/are 3 designated parking bay(s) within the car park.
    • The Blue Badge bay(s) is/are clearly marked.
    • The dimensions of the designated parking bay(s) are 367cm x 487cm (12ft x 15ft 12in).
    • The dimensions of the designated bays do not vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • The nearest designated bay is 4m (4yd 1ft) from the Hampton House main entrance.
    • The route from the car park to the building is accessible to a wheelchair user.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is block paving.
  • Drop Off Point View
    • There is a designated drop off point.
    • The drop off point is located in front of the building.
  • Comments View
    • There is an additional health centre car park to the rear of the building for NHS staff only. To access the building from the car park you will need to head up a steep hill. The car park can be seen in photograph 3.

Outside Access (Hampton House Main Entrance)

  • Entrance View
    • This information is for the entrance located in front of Hampton House.
    • There is ramped/sloped access at this entrance.
    • There is a bell/buzzer.
    • The height of the bell/buzzer is 114cm (3ft 9in).
    • There is an intercom.
    • The height of the intercom is 130cm (4ft 3in).
    • There is a canopy or recess which provides weather protection at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is / are double.
    • The width of the door opening is 187cm (6ft 2in).
  • Second Set of Doors View
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is / are double.
    • The width of the door opening is 141cm (4ft 8in).
  • Ramp/Slope View
    • There is a ramp/slope at this entrance.
    • The ramp/slope is located in front of the entrance.
    • The ramp/slope gradient is slight.
  • Comments View
    • The buzzer/bell and intercom are only for Student Health Services.

Outside Access (Counselling Room (Lower Ground Floor)

  • Entrance View
    • This information is for the entrance located on the lower ground floor, to the rear of the building, to the right of Disability Services.
    • There is ramped/sloped or stepped access at this entrance.
    • There is a bell/buzzer.
    • The height of the bell/buzzer is 105cm (3ft 5in).
    • The main door(s) open(s) towards you (pull).
    • The door(s) is / are double.
    • The width of the door opening is 146cm (4ft 9in).
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Ramp/Slope View
    • There is a ramp/slope at this entrance.
    • The ramp/slope is located to the left as you face the entrance.
    • The ramp or slope does bypass the step(s).
    • The ramp/slope gradient is steep.
    • The ramp is permanent.
    • There is not a level landing at the top of the ramp.
    • The ramp does have handrails.
    • The handrails are on both sides.
  • Step(s) View
    • There is a / are step(s) at this entrance.
    • The step(s) is / are located to the left as you face the entrance.
    • There is / are 5 step(s) to access the entrance.
    • There is not tactile paving at the top and bottom of the step(s).
    • The step(s) is / are not clearly marked.
    • The step(s) is / are medium (11cm - 17cm).
    • The steps do not have handrails.
  • Comments View
    • The lower ground floor counselling room cannot be accessed from the rest of the building.
    • The paving outside the entrance is uneven which can be seen in photograph 5.
    • The counselling room entrance accesses a singular counselling room which can be seen in photograph 6.

Reception (Hampton House - Student Counselling Service)

  • Student Counselling Sevice is located on the third floor, to your left on exiting the lift.
  • The desk is 8m (8yd 2ft) from the lift.
  • The reception area is clearly visible from the lift.
  • There is step free access to this reception area.
  • The lighting levels in the reception area are good.
  • There is not a clear knee recess beneath the low/lowered counter.
  • The desk is staffed.
  • There is not a hearing assistance system.
  • Comments View
    • The desk at this reception is height adjustable.
    • Bird song and sometimes music is played in the reception area.

Getting Around (Student Counselling Welfare Service)

  • Access View
    • There is step free access throughout the building via lift(s).
    • There are no doors in corridors which have to be opened manually.
  • Getting Around View
    • There is clear signage for building facilities/areas in the foyer/reception area.
    • There is clearly written directional signage at key points of circulation routes.
    • There is good colour contrast between the walls and floor in all areas.
    • The lighting levels are good.
    • This building does not play background music.
    • There is not a hearing assistance system.
  • Comments View
    • There are 10 rooms in counselling.

Other Floors (Hampton House Main Building)

  • Steps View
    • The floors which are accessible by stairs are G, 1, 2 and 3.
    • The stairs are located ahead as you enter the building, to the left of the lifts.
    • The stairs are approximately 8m from the Hampton House main entrance.
    • There are 5+ steps between floors.
    • There are manual, heavy, single doors to access the stairwell on all floors.
    • The lighting levels are bright.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.

Lift (Hampton House - Student Counselling Service)

  • There is a lift for public use.
  • The lift is located ahead as you enter the building.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G, 1, 2 and 3.
  • Wall mounted information boards are provided at lift landings.
  • The weight limit for the lift is 630kg.
  • The lift is approximately 6m (6yd 1ft) from the Hampton House main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 108cm x 150cm (3ft 7in x 4ft 11in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The lift does not have a hearing enhancement system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lighting level in the lift is good.
  • Comments View
    • There are two lifts located here. However, only the lift on the left gives access to the third floor.
    • For safety reasons the counselling service locks the general use of the lift to access the third floor after 5pm.
    • In order to gain access the call button must be pressed and then the lift entered, the counsellor will then call the lift up to the third floor.

Accessible Toilet (Student Counselling Service)

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 10m (10yd 2ft) from the lift.
    • This accessible toilet is located on the third floor, to your right on exiting the lift.
    • There is level access to this accessible toilet.
    • This is by lift.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 228cm x 200cm (7ft 6in x 6ft 7in).
    • There is not a clear 150cm x 150cm manoeuvring space in the accessible toilet.
    • There is not a lateral transfer space.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency pull cord alarm in the cubicle.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary and open waste paper bin disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 129cm (4ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 103cm.
  • Colour Contrast and Lighting View
    • There is a high colour contrast between the internal door and wall.
    • The contrast between the external door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • There is a good colour contrast between the dropdown rail(s) and wall.
    • The toilet seat colour contrast is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.

Standard Toilet(s) (Student Counselling Service)

  • Location of Standard Toilet(s) View
    • There are shared standard toilets facilities on the third floor.
  • Standard Toilet Surveyed View
    • A shared standard toilet was surveyed.
    • The toilet surveyed is located on the third floor, to your right on exiting the lift.
    • The standard toilet surveyed is approximately 9m from the lift.
    • There is not a/are not cubicle(s) suitable for ambulant disabled people in the standard toilet(s) surveyed.
    • Lighting levels in the standard toilet surveyed are good.

Building Parking (Disability Services)

  • The building does have its own dedicated parking.
  • Building Car Park View
    • The car park can be used by Blue Badge holders and staff permit holders.
    • There are no parking charges that apply on the day.
    • The car park is located to the left of the Disability Services area.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • Designated Blue Badge parking bays are available.
    • There is/are 5 designated parking bay(s) within the car park.
    • The Blue Badge bay(s) is/are clearly marked.
    • The dimensions of the designated parking bay(s) are 360cm x 552cm (11ft 10in x 18ft 1in).
    • The dimensions of the designated bays do not vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • The nearest designated bay is 12m (13yd 4in) from the Disability Services entrance.
    • The route from the car park to the building is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The dropped kerb between the car park and the building does not have tactile paving.
    • The car park surface is tarmac and block paving.
  • Drop Off Point View
    • There is not a designated drop off point.

Outside Access (Disability Services Entrance)

  • Entrance View
    • This information is for the entrance located to the rear of Hampton House, on the lower ground floor.
    • There is ramped/sloped or stepped access at this entrance.
    • There is an intercom.
    • The height of the intercom is 100cm (3ft 3in).
    • A UCard is required for access at this entrance.
    • The height of the card reader/lock is 90cm (2ft 11in).
    • There is a canopy or recess which provides weather protection at this entrance.
    • The main door(s) open(s) automatically (away from you).
    • The door(s) is / are single.
    • The width of the door opening is 90cm (2ft 11in).
  • Ramp/Slope View
    • There is a ramp/slope at this entrance.
    • The ramp/slope is located to the left as you face the entrance.
    • The ramp or slope does bypass the step(s).
    • The ramp/slope gradient is steep.
    • The ramp is permanent.
    • There is a level landing at the top of the ramp.
    • The ramp does have handrails.
    • The handrails are on both sides.
  • Step(s) View
    • There is a / are step(s) at this entrance.
    • The step(s) is / are located to the left as you face the entrance.
    • There is / are 5 step(s) to access the entrance.
    • There is not tactile paving at the top and bottom of the step(s).
    • The step(s) is / are not clearly marked.
    • The step(s) is / are medium (11cm - 17cm).
    • The steps do not have handrails.

Opening Times (Disability Services)

Reception (Disability Services)

  • Disability Services is located to your left as you enter the building.
  • The desk is 8m (8yd 2ft) from the Disability Services entrance.
  • The reception area is clearly visible from the entrance.
  • There is step free access to this reception area.
  • The lighting levels in the reception area are bright.
  • The reception desk/counter is high (110cm+).
  • There is a low section of the counter (76cm or below) available.
  • There is a clear knee recess beneath the low/lowered counter.
  • The desk is staffed.
  • There is a hearing assistance system.
  • The type of system is a portable loop.
  • The hearing assistance system is signed.

Getting Around (Disability Services)

  • Access View
    • There is step free access throughout the building.
    • There are not doors in corridors which have to be opened manually.
  • Getting Around View
    • There is not clear signage for building facilities/areas in the foyer/reception area.
    • There is no directional signage at key points of circulation routes.
    • There is good colour contrast between the walls and floor in all areas.
    • The lighting levels are good.
    • This building does not play background music.
    • There is not a hearing assistance system.
  • Comments View
    • There are 5 meeting rooms and the Garden Seminar Room.
    • Photographs 1 and 2 show meeting room 4.
    • Photograph 3 shows meeting room 2.

Accessible Toilet (Disability Services)

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 6m (6yd 1ft) from the Disability Services entrance.
    • This accessible toilet is located ahead as you enter the building.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 87cm (2ft 10in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 182cm x 278cm (5ft 12in x 9ft 1in).
    • There is a clear 150cm x 150cm manoeuvring space in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 112cm (3ft 8in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency pull cord alarm in the cubicle.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary and open waste paper bin disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 112cm (3ft 8in).
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 104cm (3ft 5in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 96cm.
  • Colour Contrast and Lighting View
    • There is a high colour contrast between the internal door and wall.
    • The contrast between the external door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • There is a good colour contrast between the dropdown rail(s) and wall.
    • The toilet seat colour contrast is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.

Standard Toilet(s) (Disability Services)

  • Standard Toilet Surveyed View
    • A shared standard toilet was surveyed.
    • The toilet surveyed is located ahead as you enter the building.
    • There is step free access to the standard toilet(s) surveyed from the entrance.
    • The standard toilet surveyed is approximately 7m from the Disability Services entrance.
    • There is not a/are not cubicle(s) suitable for ambulant disabled people in the standard toilet(s) surveyed.
    • Lighting levels in the standard toilet surveyed are good.
  • Comments View
    • There is a baby change table in the standard toilet.
    • The height of the baby change table once extended is 86cm.