Access Guide
Access To
- The Estates Assistance Reception counter is to the right after the second set of doors, after you enter the Richmond Building via the main entrance.
- View information on Richmond Building (opens new tab).
- View information on opening times.
- The most accessible route has step-free level access.
- There is no signage on or near the entrance.
- There is step-free level access to the Estates Assistance Reception counter.
Counter
- The distance from the second set of doors is 6m.
- The height of the counter is 112cm.
- There is not a lowered section at the counter.
- The counter has glazed screens and patterned/distracting backgrounds.
- There is not a hearing assistance system.
- There is background noise in this area which varies depending on the time of day.
- Some flooring is shiny.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.