Access Guide
Access To
- The swimming pool entrance is located to the left after you enter the Richmond Building via the main entrance.
- The swimming pool itself is located on the basement level, accessed by a lift or stairs.
- View information on Richmond Building (opens new tab).
- View information on opening times.
- The most accessible route has step-free level access and a platform lift.
- There is written text signage on or near the entrance.
- There is step-free level access to the swimming pool entrance.
- The lift bypasses the steps.
- There are 12 steps with handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The steps are clearly marked.
- The steps are located after the swimming pool entrance door and the lift to bypass them is located in the main entrance lobby, before the swimming pool entrance.
- There is a single manual door which opens towards you.
- The door requires effort to open.
- The width of the opening is 89cm.
- The door has a low visual contrast.
- There is a push pad or push button to exit at a height of 116cm.
Lift (Queens Road - Main Entrance)
- The lift surveyed is located to the left after you enter the building.
- This lift is a platform lift.
- The distance from the first set of main entrance doors is 7m.
- The most accessible route to the lift has step-free level access.
- The basement (swimming pool), ground and floor 01 are accessed by this lift.
- The lift door has a medium visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The weight limit for the lift is 400kg.
- The external lift control buttons have tactile markings and a high visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 95cm.
- The internal dimensions of the lift are 103cm (width) x 141cm (depth).
- The internal lift control buttons have tactile markings and a high visual contrast.
- The majority of the internal controls are at a suitable height for a wheelchair user.
- The button needs to be pressed constantly when in use.
- Internally the lift has: a separate door to exit.
- Lighting levels were low at the time of the survey.
Getting Around
- There is lift or stepped access to the reception desk.
- There is step-free level access throughout the reception area, changing areas and pool side.
- Floor surfaces along all circulation routes are hard and smooth.
- The pool side circulation can be shiny and wet at times.
- There are resting areas within the reception and changing areas.
- There are no doors in the circulation routes.
Toilet and Changing Facilities
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located on the pool level floor within the pool reception area, to the right after you exit the lift.
- All toilets with adaptations have a left hand transfer space.
- The male step-free standard toilet facilities are located within the male changing area.
- The female step-free standard toilet facilities are located within the female changing area.
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Changing Places and Changing Facilities
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- The changing facilities which have adaptations are located to the left of the reception desk.
- Standard changing facilities are located within the male and female changing areas.
- Parent and baby changing facilities are located within the male and female changing areas.
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Washroom and Shower Facilities
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- The shower facilities which have adaptations are located within the male and female changing areas.
- Standard shower facilities are located within the male and female changing areas.
Reception
- The reception is located to the left after you exit the lift.
- The distance from the lift is 9m.
- There is step-free level access to reception.
- The height of the reception desk is 110cm.
- There is a lowered section at the desk.
- The height of the lowered section is 77cm.
- The reception has patterned/distracting backgrounds.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system could not be tested at the time of the survey.
- There is background noise in this area which varies depending on the time of day.
- Some flooring is shiny.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs without armrests and sofas.
- Some chairs are fixed.
- There are security barriers which are operated by key card.
Changing Room with Adaptations
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Location and Access
View
- The changing room surveyed is located to the left of the reception desk.
- The distance from the reception desk is 7m.
- The most accessible route to the changing room has step-free level access.
- There is step-free level access into the changing room.
- There is pictorial and written text signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The door is easy to open.
- The width of the door opening is 90cm.
- The door has a twist lock.
- Internally the door has a high visual contrast.
- There is not a grab rail on the internal door .
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Dimensions and Features
View
- Facilities available in the changing room include: a changing table/bench, a chair/stool, a wash basin, a wheel-in shower and a locker at a suitable height for a wheelchair user.
- The dimensions of the changing room are 397cm (width) x 435cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left of the toilet as you look at it, however it is obstructed.
- The lateral transfer space is 167cm (from the side of the toilet pan).
- There is a spatula flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low visual contrast.
- There is not a wall mounted toilet roll holder.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 73cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is not a soap dispenser.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a low visual contrast.
- The hand dryer is 90cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a full length mirror.
- There is no shelf.
- The changing room has a waste bin and a sanitary bin.
- There are no coat hooks.
- There is also a height adjustable wash basin, which cannot be reached from the toilet.
- There is a separate door to the swimming pool side, this door is easy to open.
- This door has an opening width of 87cm.
- There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
- There is an adjustable shower head which can also be detached.
- There is a flip-down shower seat.
- The shower seat is 51cm from the floor.
- The shower controls are twist turn mixer.
- There are grab rails and dropdown rails for the shower.
- The shower grab rails have a high visual contrast.
- The shower dropdown rails have a high visual contrast.
- There is a pull cord emergency alarm for the shower within 10cm from the floor.
- The walls and floor have a high visual contrast.
- Lighting levels vary due to the size of the space.
Changing Area (Male)
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Changing Area
View
- The male changing area was surveyed.
- The changing area is located straight ahead after you exit the reception desk barrier.
- The distance from the reception desk is 24m.
- The most accessible route to the changing area has step-free level access.
- There is step-free level access into the changing area.
- The door opens inwards and has a high visual contrast.
- The door requires effort to open.
- The width of the door opening is 89cm.
- Internally the door has a high visual contrast.
- Facilities in this area include: toilets, showers, a changing bench, baby change facilities and lockers.
- There are lockers at a suitable height for a wheelchair user.
- The height of the baby change facility when in use is 93cm.
- Lighting levels were even at the time of the survey.
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Toilet Facilities
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- There is step-free level access to the toilet facilities.
- There are no ambulant toilet facilities available.
- There is a wash basin, a wall mounted soap dispenser, a baby changing table and a hand dryer available.
- The wash basin has a push tap.
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Shower Facilities
View
- There is step-free level access to the shower facilities.
- There is a fixed height shower head.
- The shower controls are push.
Changing Area (Female)
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Changing Area
View
- The female changing area was surveyed.
- The changing area is located to the left of the reception desk.
- The distance from the reception desk is 26m.
- The most accessible route to the changing area has step-free level access.
- The door opens inwards and has a high visual contrast.
- The door requires effort to open.
- The width of the door opening is 89cm.
- Internally the door has a high visual contrast.
- Facilities in this area include: toilets, showers, a changing bench, baby change facilities and lockers.
- There are lockers at a suitable height for a wheelchair user.
- The height of the baby change facility when in use is 93cm.
- Lighting levels were even at the time of the survey, with unshaded light sources.
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Toilet Facilities
View
- There is step-free level access to the toilet facilities.
- There are no ambulant toilet facilities available.
- There is a wash basin, a wall mounted soap dispenser, a baby changing table and a hand dryer available.
- The wash basin has a push tap.
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Shower Facilities
View
- There is step-free level access to the shower facilities.
- There is a fixed height shower head.
- The shower controls are push.
Shower with Adaptations
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Location and Access
View
- The shower surveyed is located within the male and female changing areas.
- The most accessible route to the shower has step-free level access.
- There is step-free level access into the facility.
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Dimensions and Features
View
- There is not room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
- There is an adjustable shower head which can also be detached.
- The shower controls are lever mixer.
- There is a flip-down shower seat.
- The shower seat is 48cm from the floor.
- There are grab rails and dropdown rails for the shower.
- The grab rails have a high visual contrast.
- The dropdown rails have a high visual contrast.
- There is a pull cord emergency alarm for the shower within 10cm from the floor.
- The walls and floor have a high visual contrast.
- Lighting levels were low at the time of the survey.
Swimming Pool
- There is step-free access to the swimming pool area.
- There is step-free access throughout the outer areas of the swimming pool.
- The flooring in this area consists of tiles.
- This area has a non-slip floor.
- The floor can become slippery when wet.
- There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
- Background music is not played in this area.
- There is a lifeguard for the swimming pool.
- There is not ramped access into the swimming pool.
- There is a hoist for wheelchair users to access the water.
- The hoist is hydraulic.
- There is a ladder type entrance into the water.
- There is a wet side chair available.
- There is an emergency alarm at poolside.
- There is a main pool and a smaller pool in this area.
Toilet with Adaptations (Left Hand Transfer)
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Location and Access
View
- The toilet surveyed is located to the right after you exit the lift.
- The distance from the lift is 3m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The door is easy to open.
- The width of the door opening is 89cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
View
- The dimensions of the cubicle are 192cm (width) x 202cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 124cm (from the side of the toilet pan).
- There is a spatula flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- There is not a wall mounted toilet roll holder.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 73cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a soap dispenser, however it is not wall mounted.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a low visual contrast.
- The hand dryer is 89cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a full length mirror.
- There is no shelf.
- The cubicle has a sanitary bin.
- There are no coat hooks.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
