Access Guide
Access To
- Source Marketplace is on the lower ground floor, right out of the lift.
- Source Marketplace is approximately 24m from the lift.
- View information on Senate House (opens new tab).
- View information on opening times.
- The most accessible route has step-free level access and manual doors.
- There is written text signage on or near the entrance.
- There is step-free level access into the Source Cafe area.
- The width of the opening is 220cm.
- There are no doors to access this area.
Eating and Drinking
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Location and Access
View
- There is step-free level access into this area.
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Service
View
- This area has a counter where food and drink can be ordered, a touchscreen ordering service, staff who can provide assistance with ordering and numerous seating options.
- Full table service is available on request only.
- Menus types include: digital and mobile phone app.
- The following dietary requirements can be catered for: gluten free, dairy free, vegetarian and vegan.
- The following are available: drinking straws, takeaway cups and takeaway cutlery.
- There is not a hearing assistance system.
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Order and Payment
View
- The payment counter was surveyed.
- The counter is located straight ahead as you enter the cafe area.
- There is step-free level access to the counter.
- The height of the counter is 92cm.
- There is not a lowered section at the counter.
- The height of the touchscreen display ranges from 116cm to 142cm from the floor.
- The touchscreen has the following accessibility aids: screen shrink.
- When made accessible the height of the touchscreen display ranges from 116cm to 121cm from the floor.
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Seating Area
View
- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny.
- The walls and floor visual contrast varies between low and high.
- Seating available in this area includes: chairs with armrests, chairs without armrests, armchairs, sofas, benches, stools and high stools.
- Furniture available in this area includes: tables, coffee tables, high tables, long tables and booths.
- Some chairs and tables are fixed.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There is background noise in this area which varies depending on the time of day.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Entrance (External)
- This entrance is located on Tyndall Avenue.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There are double automatic doors at this entrance.
- The doors open towards you.
- The width of the opening is 138cm.
- There is a small lip on the threshold of the opening.
- The doors have a medium visual contrast.
- There is a second set of double automatic doors.
- The second set of doors open towards you.
- The width of the opening is 146cm.
- There is a small lip on the threshold of the opening.
- The second set of doors have a medium visual contrast.
- There is step-free level access as you enter.
