Access Guide
Overview
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About
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- The Wills Memorial Building is a very large building with 8 floors.
- There is 1 main lift and 6 main staircases within the building.
- Each staircase does not necessary cover all floors.
- There are platform lifts on the ground floor and floors 1, 2 and 3 to overcome small stepped level changes.
- The floor are signed as basement, ground, 1, 2, 3, 4, 5 and 6.
- View information on Wills Memorial Building.
- View information on opening times.
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Parking and Public Transport
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- The venue does not have its own car park.
- There is on-street standard parking.
- The nearest step-free train station is Clifton Down.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
Getting Inside
- The approach to the building is step-free via a slight slope and uneven surfaces. .
- There are two entrances into the building.
- The main entrance has stepped access only.
- The most accessible entrance is the ramped access entrance to the left of the main entrance.
- The accessible entrance provides step-free level access to the reception foyer on the ground floor.
Getting Around
- There is step-free level access throughout the building on the ground floor and floors 1, 4 and 5. .
- There are platform lifts on the ground floor, and floors 1, 2 and 3 to overcome small stepped level changes.
- There is only stepped access to floor 6.
- Floor surfaces along the circulation routes varies between hard and smooth and carpeted.
- Some of the hard and smooth flooring can be shiny.
- There are resting areas in all circulation and lobby areas with a mixture of seating available.
- Wall mounted wayfinding signage is provided throughout the building.
- There are manual doors in some corridor and lobby areas.
Toilet and Changing Facilities
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Toilet Facilities
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- There are 2 toilets with adaptations.
- Toilets with adaptations are located on the ground floor and floor 2.
- The transfer space varies between left and right in the toilets with adaptations.
- The male and female step-free standard toilet facilities are located on the ground floor.
- The male standard toilet facilities are located on floors 2, 3 and 5.
- The female standard toilet facilities are located on floors 2, 3 and 4.
- The gender inclusive standard toilet facilities are located on floor 1.
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Changing Places and Changing Facilities
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- Parent and baby changing facilities are located within the toilets with adaptations on the ground and second floors.
Rooms and Services in the Building
Parking
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Drop-off Point
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- There is not a designated drop-off point available.
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On-street Parking
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- On-street standard parking is available.
- Standard on-street parking is available on Park Street, Park Street Avenue and Berkeley Avenue.
- Parking times are restricted.
Entrance (Ramped Access)
- This entrance is located to the left of the main entrance on Queens Road.
- The approach to the entrance has uneven surfaces.
- The entrance area is not clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via ramp at the entrance.
- The ramp has a slight gradient.
- The ramp is over 150cm wide with no handrails.
- There is a bell at a height of 84cm.
- There is a key fob/card reader at a height of 133cm.
- There are double manual doors at this entrance.
- The door has a locked extension leaf.
- The locked door can be opened on request.
- The doors open towards you.
- The doors require effort to open.
- The width of the opening is 99cm.
- The doors have a high visual contrast.
- There is a push pad or push button to exit at a height of 133cm.
- There is step-free level access as you enter.
Reception
- The reception is located to the right after you enter the building via the ramped access.
- The distance from the ramp entrance is 18m.
- The most accessible route to reception has manual doors.
- There is step-free level access to reception.
- The height of the reception desk is 75cm.
- There is not a lowered section at the desk.
- There is not a hearing assistance system.
- There is background noise in this area which varies depending on the time of day.
- Lighting levels vary due to the size of the space.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: benches.
- The seating is fixed.
Lift (Main)
- The lift surveyed is located straight ahead from the reception desk.
- The distance from the reception desk is 33m.
- The most accessible route to the lift has step-free level access and automatic doors.
- The basement, ground floor and floors 1, 2, 3, 4 and 5 are accessed by this lift.
- The lift door has a low visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The weight limit for the lift is 1000kg.
- The external lift control buttons have tactile markings.
- Some of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 93cm.
- The internal dimensions of the lift are 152cm (width) x 149cm (depth).
- The internal lift control buttons have tactile markings.
- The majority of the internal controls are at a suitable height for a wheelchair user.
- Internally the lift has: a visual floor indicator and an audible announcer.
- Lighting levels were even at the time of the survey.
- A key fob is required to operate this lift.
- The key fob reader is at a height of 103cm.
Lift (Platform Lift - Floor 2)
- The lift surveyed is located on floor 2.
- This lift is a platform lift.
- The distance from the main lift is 12m.
- The most accessible route to the lift has step-free level access and manual doors.
- A small level change are accessed by this lift.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The weight limit for the lift is 205kg.
- The external lift control buttons have Braille markings and a high visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 77cm.
- The internal dimensions of the lift are 77cm (width) x 80cm (depth).
- The button needs to be pressed constantly when in use.
- Lighting levels were even at the time of the survey.
- There are other lifts available at this location which vary in size.
- There are platform lifts on the ground floor and floors 1, 2 and 3 to overcome small level changes via steps.
Stairs (Main - Ground to First Floor)
- The stairs surveyed are located straight ahead from the reception desk.
- The ground and first floors can be accessed by these stairs.
- There are 20+ steps between floors.
- The steps are unmarked and have a handrail on the right going up.
- The handrail is not easy to grip.
- The handrail covers the flight of stairs throughout its length.
- The handrail does not extend horizontally beyond the first and last step.
- The height of the steps is not between 15cm and 18cm.
- The height of the highest step is 13cm.
- The depth of the steps is between 30cm and 45cm.
- Lighting levels vary due to the size of the space.
- There are 2 staircases in this area.
- The staircase on the left has a handrail on the right going up.
- The staircase on the right has a handrail on the left going up.
Stairs (First Floor to Fifth Floor)
- The stairs surveyed are located on the first floor, to the left after you exit the main staircase.
- There is a single manual door to access the stairwell.
- The first, second, third, fourth and fifth floors can be accessed by these stairs.
- There are 20+ steps between floors.
- The steps have some clear markings and have handrails on both sides.
- The handrails are not easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 17cm.
- The depth of the steps is between 30cm and 45cm.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Toilet with Adaptations (Ground Floor - Transfer Both Sides)
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Location and Access
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- The toilet surveyed is located straight ahead after you enter the building via the ramped entrance.
- The distance from the ramped entrance is 6m.
- The most accessible route to the toilet has step-free level access and manual doors.
- There is step-free level access into the facility.
- There is Braille, tactile, pictorial and written text signage on or near the door.
- The door opens outwards automatically and has a high visual contrast.
- The width of the door opening is 80cm.
- Internally the door has a high visual contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the cubicle are 327cm (width) x 202cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is lateral transfer space on both sides of the toilet, however the left side is obstructed.
- The lateral transfer space on the left is 88cm (from the side of the toilet pan).
- The lateral transfer space on the right is 210cm (from the side of the toilet pan).
- There is a spatula flush on the left transfer side.
- There is no horizontal grab rail for the toilet.
- There are vertical grab rails on both sides of the toilet.
- The vertical grab rails have a high visual contrast.
- There are dropdown rails on both sides of the toilet.
- The dropdown rails have a high visual contrast.
- The toilet seat is 50cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a medium visual contrast.
- The toilet roll holder is 72cm from the floor.
- The wash basin and taps cannot be reached when seated on the toilet.
- The wash basin is 79cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a medium visual contrast.
- The soap dispenser is 95cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a medium visual contrast.
- The hand dryer is 94cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a full length mirror.
- There is an unobstructed shelf.
- The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
- The cubicle has a waste bin and a sanitary bin.
- There are no coat hooks.
- The height of the baby change facility when in use is 94cm.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- The door is opened and locked by a touch pad.
- The external touch pad is at a height of 89cm.
- The internal touch pad is at a height of 86cm.
