Access Guide
Access To
- The Arc Café is located on the ground floor of the Alison Richard Building, ahead as you enter via the main entrance.
- View information on Alison Richard Building (opens new tab) .
- View information on opening times
- The most accessible route has step-free level access.
- There is written text signage on or near the entrance.
- There is step-free level access into the Arc Café.
- There are double manual doors which open away from you.
- The width of the opening is 78cm.
- The doors have a low visual contrast.
- There is a push pad or push button to exit at a height of 115cm.
- A key card is required to access the Café out of hours. The height of the key card reader is 105cm from the floor.
Entrance (External Entrance)
- This entrance is located at the rear left of the Alison Richard Building.
- The approach to the entrance has uneven surfaces.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There is a key fob/card reader at a height of 88cm.
- There are double manual doors at this entrance, however one door is locked.
- The doors is permanently held open.
- The width of the opening is 91cm.
- There is a small lip on the threshold of the opening.
- The doors have a low visual contrast.
- There is a push pad or push button to exit at a height of 90cm.
- There is step-free level access as you enter.
Eating and Drinking
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Location and Service
View
- Arc café is located on the ground floor of the Alison Richard Building.
- This area has a counter where food and drink can be ordered and designated seating.
- Full table service is available on request only.
- Menus are wall-mounted and displayed on the counter.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws, takeaway cups and takeaway cutlery.
- There is not a hearing assistance system.
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Order and Payment
View
- The service counter was surveyed.
- The counter is located ahead and to the right as you enter the café.
- There is step-free level access to the counter.
- The height of the counter is 90cm.
- There is not a lowered section at the counter.
- The counter has glazed screens and patterned/distracting backgrounds which may affect the ability of someone to lip read.
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Seating Area
View
- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in this area includes: chairs with armrests, chairs without armrests, armchairs and high stools.
- Furniture available in this area includes: tables and coffee tables.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There is background noise in this area which varies depending on the time of day.
- Lighting levels vary due to the use of large glazed walls.
