Skip to main content

Faculty of Music and West Road Concert Hall

University of Cambridge, Sidgwick Site, 11 West Road, Cambridge, CB3 9DP

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Introduction

  • Services / facilities within the building include the West Road Concert Hall, dressing rooms, The Robin Orr Recital Room, Lecture Rooms 1 - 5, the Pendlebury Library, the Ethno Musicology Room, the Cudworth Room, a recording studio, a computer room and staff offices.

Getting Here

Useful Information

Building Parking

  • The building does have its own dedicated parking.
  • Building Car Park View
    • The car park can be used by staff and faculty visitors.
    • There are no parking charges that apply on the day.
    • The car park is located to the front of the main building.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • Designated Blue Badge parking bays are not available.
    • The route from the car park to the building is accessible to a wheelchair user.
    • The car park surface is tarmac.
  • Site/Campus Car Parks View
    • There is a site/campus car park for staff, students and visitors within approximately 200m.
    • The name of the car park is West Road Car Park.
    • The car park is located on the far side of the Old House.
  • Public Car Parks View
    • There is not a car park for public use within 200m (approx).
  • On Street Parking View
    • Clearly signed and/or standard marked parking bays are available.
    • The on street standard parking bay(s) is/are located on West Road.
  • Drop Off Point View
    • There is not a designated drop off point.
  • Comments View
    • The car park is for staff only, except at weekends and for performances, when two bays can be used by visitors on request.
    • Visitors are allowed to park on the Sidgwick Site during evenings and weekends.
    • The on street parking (photographs 5 - 7) is pay and display between 09:00 - 17:00 every day, maximum stay 4 hours. It is free for Blue Badge holders.
    • There is also a staff only car park located at the rear of the main building off West Road (shown in photograph 8).

Site/Campus Car Park (West Road Car Park)

  • Car Park View
    • The car park is located between the Faculty of Music and West Road Concert Hall and the Faculty of English.
    • The nearest building(s) to this car park is/are the Faculty of Music and West Road Concert Hall, the Faculty of English, the Faculty of Divinity and History Building.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park surface is tarmac.
    • Designated Blue Badge parking bays are available.
    • The Blue Badge bay(s) is/are clearly marked and signposted.
    • There is/are 2 designated Blue Badge parking bay(s) within this car park.
    • The dimensions of the designated parking bay(s) are 400cm x 485cm (13ft 1in x 15ft 11in).
    • The dimensions of the designated bays do not vary in size.
  • Charges and Restrictions View
    • This car park can be used by staff and Blue Badge holders.
    • There are no parking charges that apply on the day.
    • Signs are not provided to give information on parking charges/restrictions.
  • Drop Off Point View
    • There is not a designated drop off point in this car park.
  • Car Park Access View
    • There is ramped access to the car park from the Faculty of Music and West Road Concert Hall.
    • This car park is not clearly signposted from the Faculty of Music and West Road Concert Hall.
    • The nearest designated bay is 29m (31yd 2ft) from the Faculty of Music and West Road Concert Hall main entrance.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the main building, off the car park.
    • There is step free access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The main door(s) open(s) automatically (towards you).
    • The door(s) is/are push pad activated.
    • The door(s) is / are single.
    • The width of the door opening is 107cm (3ft 6in).

Reception (Security / Ticket Desk)

  • The Security / Ticket Desk is located in the foyer just inside the building.
  • The desk is 8m (8yd 2ft) from the main entrance.
  • The reception area is clearly visible from the entrance.
  • There is step free access to this reception area.
  • The lighting levels in the reception area are bright.
  • The reception desk/counter is low (76cm or lower).
  • There is not a clear knee recess beneath the low/lowered counter.
  • The desk is not staffed.
  • There is not a bell to attract attention.
  • There is not a hearing assistance system.
  • Comments View
    • There is no cloakroom, but there is a coat hanging area on the far side of the concert hall area from the desk.

Getting Around

  • Access View
    • There is step free access throughout the majority of the building.
    • There is a steep ramp, with no handrails, for access to the Faculty Graduate Room at the far end of the library.
    • The Faulty Graduate Room is on the ground floor of the Old House part of the building. There are 2 sets of double heavy doors either end of the ramp to access the room (shown in photographs 3 and 4).
    • There are doors in corridors which have to be opened manually.
  • Getting Around View
    • There is clear signage for building facilities/areas in the foyer/reception area.
    • There is clearly written directional signage at key points of circulation routes.
    • There is good colour contrast between the walls and floor in all corridors.
    • The lighting levels are varied.
    • This building does not play background music.
    • There is not a hearing assistance system.
  • Comments View
    • Photographs 9 and 10 show The Cudworth Room, located in the far left hand corner from the main entrance.

Theatre (West Road Concert Hall)

  • There are designated spaces for wheelchair users.
  • Designated seating is located in at the front, just inside the entrance to the hall.
  • Wheelchairs are left with you.
  • It is 21m (22yd 2ft) from the designated seating area to the nearest accessible toilet.
  • This venue does not provide audio described performances.
  • There is a hearing assistance system.
  • The hearing system is a fixed loop.
  • Staff are trained to use the hearing system.
  • The rows suitable for hearing loops are D - T.
  • There is not a wheelchair to borrow.
  • Concessions are not available.
  • Assistance dogs are allowed in the auditorium.
  • Comments View
    • A companion can sit beside or behind you.
    • There is also level access to the stage (photograph 4), back stage area (photograph 5) and dressing rooms (photograph 6).
    • The fixed seats in rows D onwards have armrests both aides (photograph 7). The moveable seats in rows A - C do not have armrests (photograph 8).
    • There is step free access to the whole of row D.
    • Photograph 9 shows the East Balcony, accessed by the steps.
    • Photograph 10 shows the entrance into the concert hall.

Other Floors (West Road Concert Hall)

  • Steps View
    • The floors which are accessible by stairs are G and 1.
    • The stairs are located just beyond the ticket desk.
    • The stairs are approximately 14m from the main entrance.
    • There are 15+ steps between floors.
    • There are manual, heavy, double doors to access the stairwell on all floors.
    • The lighting levels are bright.
    • The steps are clearly marked.
    • The steps are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The rear and the balconies can also be reached using the steps within the concert hall.
  • Other View
    • The area(s)/service(s) on the floors which are not accessible is/are the rear of the concert hall and the east and west balconies and the production office.

Eating and Drinking (Bar)

  • Location and Access View
    • The following information is for the bar.
    • The bar is located in the foyer area, to the left of the Security/Ticket desk as you face it.
  • Service and Menus View
    • There is a bar where drinks can be ordered.
    • This area does not play background music.
    • There is not a hearing assistance system.
  • Service Counter(s) View
    • The height of the counter is 124cm.
  • Tables and Seating View
    • There is ample room for a wheelchair user to manoeuvre.
    • There are some tables which are accessible to wheelchair users.
    • The standard height for the underside of dining tables is 66cm.
    • There are also coffee tables, high tables and sofas.
    • The surface height of the lowest table is 40cm.
    • The surface height of the highest table is 1111cm.
    • Some tables are permanently fixed.
    • No chairs are permanently fixed.
    • No chairs have armrests on both sides.
    • The type of flooring in this area is carpet.
    • The lighting levels are good.
    • The bar is only used when there are performances in the Concert Hall.

Lecture Theatre(s) (Lecture Room 2)

  • Directional and locational signage for the lecture theatre(s) is available in upper and lower case lettering that is clearly visible.
  • The corridor outside the lecture theatre(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • There is step free access into the lecture theatre(s).
  • The door opening width(s) is/are 75cm+ for the lecture theatre(s).
  • The door(s) for the lecture theatre(s) is/are push pad activated.
  • There are designated spaces for wheelchair users within the lecture theatre(s).
  • The designated spaces for wheelchairs users are located at the back.
  • There is level access to the designated seating from an entrance.
  • There is not space for an assistance dog.
  • There is not step free access to the speaker's area at the front of the lecture theatre(s).
  • The speaker's area is located at front, accessed by the 8 medium steps leading down.
  • The height of the speaker's desk/table is 74cm.
  • The speaker's desk/table is not height adjustable.
  • The height of the lectern is 97cm.
  • The lectern is not height adjustable.
  • There is staggered seating within the lecture theatre(s).
  • The steps to the staggered seating do not have handrails.
  • There is not a hearing assistance system for the lecture theatre(s).
  • There is not a visual fire alarm beacon in the lecture theatre(s).
  • There is not fixed furniture within the lecture theatre(s).
  • The clear floor space beneath tables in the room(s) is 70cm.
  • A height adjustable table/bench is not available.
  • There are no chairs with armrests on both sides within the lecture theatre(s).
  • Floor coverings in the lecture theatre(s) are even with no trip hazards.
  • This lecture room is located at the far end of the building from the Concert Hall, along the corridor to the right from the Library entrance.
  • Comments View
    • Lecture Room 1 is located next to Lecture Room 2 and has level access, no fixed furniture and no designated spaces.
    • Lecture Room 3 is located further along the corridor and around the corner, with level access and no fixed furniture.
    • Lecture Rooms 4 and 5, next to the Concert Hall are level with no fixed furniture (shown in photographs 9 and 10).

Entrance (Pendlebury Library Entrance)

  • Entrance View
    • This information is for the entrance located in the front far left corner from the main entrance as you enter.
    • There is step free access at this entrance.
    • There is one set of manual, heavy, double doors between the main entrance and the library entrance and this entrance.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is / are double (with one leaf locked).
    • The door(s) is / are heavy.
    • The width of the door opening is 65cm (2ft 2in).
  • Second Set of Doors View
    • There is a second set of doors.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is / are single.
    • The door(s) is / are heavy.
    • The width of the door opening is 102cm (3ft 4in).
  • Comments View
    • There are security barriers, 92cm wide, located just past the second door (shown in photograph 3).
    • Photograph 4 shows the lockers available in the area between the two sets of doors.

Reception (Library Reception)

  • The Library Reception is located just past the security barriers at the library entrance.
  • The desk is 5m (5yd 1ft) from the library entrance.
  • The reception area is clearly visible from the entrance.
  • There is step free access to this reception area.
  • The lighting levels in the reception area are bright.
  • The reception desk/counter is medium height (77cm - 109cm).
  • There is a low section of the counter (76cm or below) available.
  • There is a clear knee recess beneath the low/lowered counter.
  • The desk is staffed.
  • There is not a hearing assistance system.
  • Comments View
    • There is a self service issue desk opposite reception, which is 91cm high with a touch screen 130cm high (shown in photograph 2).

Library (Pendlebury Library)

  • This library does not have a regular supply of books in Braille.
  • This library does not have a regular supply of books in large print.
  • This library does not have a regular supply of books in audio format.
  • There is an ordering service.
  • The library does not have computers with accessible software.
  • Auxiliary aids are not available for computer users.
  • Comments View
    • E books are available by contacting the main University Library.
    • The library catalogue computers are located on desks 102 cm high just past reception (photograph 2). However, there is a lowered desk, 72 cm high available in the Audio Room (photograph 3).
    • Due to seating, there are some areas where the corridor is 70 cm wide (shown in photograph 4).
    • The door leading into the Reading Room is 97cm wide (photograph 5). The desks here are 72 cm high.
    • The Edward J. Dent Room, located between the 2 sets of doors at the library entrance, contains microfilm and a viewer, on a desk 72cm high (photograph 7) and early music reference books. It can also be used as a study area and teaching room (photograph 8).
  • Opening Times View
    • Monday 09:30 - 17:30.
    • Tuesday 09:30 - 17:30.
    • Wednesday 09:30 - 17:30.
    • Thursday 09:30 - 17:30.
    • Friday 09:30 - 17:30.
    • Saturday 09:30 - 12:45.
    • Sunday Closed.

Outside Access (Old House Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the Old House, opposite the main entrance.
    • There is ramped/sloped or stepped access at this entrance.
    • There is not a bell/buzzer.
    • There is an intercom.
    • The height of the intercom is 134cm (4ft 5in).
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is / are double (with one leaf locked).
    • The door(s) is / are heavy.
    • The width of the door opening is 57cm (1ft 10in).
  • Second Set of Doors View
    • There is a second set of doors.
    • The door(s) open(s) away from you (push).
    • The door(s) is / are double (with one leaf locked).
    • The door(s) is / are heavy.
    • The width of the door opening is 57cm (1ft 10in).
  • Ramp/Slope View
    • There is a ramp/slope at this entrance.
    • The ramp/slope is located to the left as you face the entrance.
    • The ramp/slope does bypass the step(s).
    • The ramp/slope gradient is slight.
    • The ramp is permanent.
    • There is not a level landing at the top of the ramp.
    • The ramp does have handrails.
    • The handrails are on both sides.
    • The width of the ramp is 89cm (2ft 11in).
  • Step(s) View
    • There is a / are step(s) at this entrance.
    • The step(s) is / are located to the right as you face the entrance.
    • There is / are 3 step(s) to access the entrance.
    • There is not tactile paving at the top and bottom of the step(s).
    • The step(s) is / are not clearly marked.
    • The step(s) is / are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The handrails are on the right going up the step(s).
  • Comments View
    • This entrance gives step free access to the Board Room and the Custodian's Office on the ground floor.
    • Students go to the Custodian's Office to book rooms, pick up keys and also some instruments.
    • There is another entrance that leads directly to the Custodian's Office on the side of the Old House. It is accessed by 3 steps (as shown in photograph 9).

Other Floors (Old House Stairs)

  • Steps View
    • The floors which are accessible by stairs are G, 1 and 2.
    • The stairs are located just inside the Old House entrance.
    • The stairs are approximately 3m from the Old House entrance.
    • There are 15+ steps between floors.
    • There are manual, heavy, single doors to access the stairwell on the second floor.
    • The lighting levels are medium.
    • The steps are clearly marked.
    • The steps are medium height (11cm - 17cm).
    • The steps do have handrails.
    • There is a landing.
    • There are also staff only stairs located in the Faculty Graduate Room, at the far end of the library (shown in photograph 6).
  • Other View
    • The area(s)/service(s) on the floors which are not accessible is/are the Faculty Office, the West Road Concert Hall Office, Research Staff Offices and the Cambridge Schools Classics Project.
  • Comments View
    • The stairs between the ground and first floors only have a handrail on the right (photographs 1 - 3). This handrail does not cover the bottom step (photograph 1).
    • The first flight between the first and second floors has handrails both sides (photograph 4), and then on the right only after that (photograph 5).

Location of Toilet/Changing Facilities

  • Accessible toilet facilities are located to the right as you face the security/ticket desk and Concert Hall.
  • Female and male standard toilet facilities are located to the right as you face the security/ticket desk and Concert Hall, and also along the corridor to the left of the desk by the bar (shown in the photographs).
  • Shared standard toilet facilities are located in the Concert Hall dressing room area, behind the stage.

Accessible Toilet(s)

  • Location and Access View
    • This accessible toilet is located at the end of the corridor to the right as you face the ticket desk and Concert Hall.
    • This accessible toilet is approximately 18m (19yd 2ft) from the main entrance.
    • There is step-free access to the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The contrast between the external door and wall is good.
    • The door opens outwards.
    • The door is heavy.
    • The door is locked by a locking handle.
    • The width of the accessible toilet opening is 89cm (2ft 11in).
    • The contrast between the internal door and wall is good.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door is good.
  • Toilet Features View
    • The dimensions of the accessible toilet are 175cm x 195cm (5ft 9in x 6ft 5in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 94cm (3ft 1in).
    • The transfer space is obstructed by a female sanitary bin and a waste disposal bin.
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is fair.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is fair.
    • The contrast between the walls and floor is poor.
    • There is an emergency alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and general waste (with no lid) disposal units.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a colostomy bag shelf next to the toilet.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 46cm (1ft 6in).
    • The toilet seat colour contrast is poor.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The contrast between the toilet roll holder and the wall is good.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
    • The wash basin tap type is lever mixer.
    • There is not a wall fixed soap dispenser.
    • There is a handheld soap dispenser available.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The contrast between the hand dryer and the wall is good.
  • Baby Changing Facilities View
    • Baby changing facilities are located within the accessible toilet.
    • There is a flip down baby change table available.
    • The height of the baby change table is 92cm.

Standard Toilet(s)

  • Toilet Facilities View
    • The female and male toilets are located at the end of the corridor to the right as you face the ticket desk and Concert Hall.
    • There is step-free access to the toilet(s).
    • The standard toilet(s) is/are approximately 18m from the main entrance.
    • The colour contrast between the external toilet door(s) and wall(s) is good.
    • There is pictorial signage on or near the toilet door.
    • It was not possible to access the female toilet.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 82cm.
    • The wash basin(s) tap type is twist/turn.
    • Lighting levels are good.