Access Guide
Access To
- The JCBC Café is located on the ground floor and on the right side of the reception foyer.
- The JCBC Café is open 08:00 to 16:00 from Monday to Friday.
- View information on Jeffrey Cheah Biomedical Centre (opens new tab) .
- The most accessible route has step-free level access.
- There is written text signage on or near the entrance.
- There is step-free level access to enter the JCBC Café.
- The JCBC Café has no entrance, there is open access into the JCBC Café.
Eating and Drinking
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Location and Service
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- The JCBC Café is located on the ground floor and to the right side of the reception foyer.
- The most accessible route has step-free level access.
- This area has a counter where food and drink can be ordered and a self service counter.
- Full table service is available on request only.
- Menus are handheld, wall-mounted, available on a board, displayed on the counter and pictorial.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws, takeaway cups and takeaway cutlery.
- There is not a hearing assistance system.
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Order and Payment
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- The service counter was surveyed.
- The counter is located at the front of the JCBC Café.
- There is step-free level access to the counter.
- The height of the counter is 95cm.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The flooring is patterned.
- The walls and floor have a high visual contrast.
- Seating available in this area includes: chairs without armrests and stools.
- Furniture available in this area includes: tables and high tables.
- Some tables are fixed.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There is no (or very little) background noise in this area.
- Lighting levels were even at the time of the survey.
Toilet and Changing Facilities
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located at the rear of the JCBC Café.
- All toilets with adaptations have a right hand transfer space.
- Ambulant toilet facilities are located at the rear of the JCBC Café.
- The male and female toilet facilities are located at the rear of the JCBC Café.
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Changing Places and Changing Facilities
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- Parent and baby changing facilities are located within the toilet with adaptations.
Toilet with Adaptations (Right Hand Transfer)
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Location and Access
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- The toilet surveyed is located at the rear of the JCBC Café.
- The distance from the JCBC Café entrance is 10m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 86cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 157cm (width) x 230cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 89cm (from the side of the toilet pan).
- There is a spatula flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low visual contrast.
- The toilet has a padded backrest.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 108cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 72cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 117cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a high visual contrast.
- The towel dispenser is 121cm from the floor.
- There is a wall mounted hand dryer which requires hands to be inserted into the top.
- The hand dryer has a high visual contrast.
- The hand dryer is 85cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin and a sanitary bin.
- There is one coat hook.
- The coat hook is 129cm from the floor.
- The height of the baby change facility when in use is 78cm.
- The walls and floor have a medium visual contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
