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Derby Theatre

15 Theatre Walk, Derby, DE1 2NF

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Access Guide

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Introduction

  • The services in this building include a theatre with accessible seating and a cafe and bar.

Getting Here

Useful Information

Building Parking

  • The building does have its own dedicated parking.
  • Building Car Park View
    • The car park can be used by anybody.
    • Parking charges apply for all users.
    • The car park is located underneath the building.
    • The car park type is underground.
    • The car park does have a height restriction barrier.
    • The maximum height is 183cm (6ft).
    • Designated Blue Badge parking bays are available.
    • There is/are 10+ designated parking bay(s) within the car park.
    • The Blue Badge bay(s) is/are clearly marked.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • The nearest designated bay is 50m (54yd 2ft) from the carpark lifts.
    • The route from the car park to the building is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are dropped kerbs.
    • The car park surface is tarmac.
  • Drop Off Point View
    • There is not a designated drop off point.

Outside Access

  • Entrance View
    • This information is for the entrance located on Theatre Walk inside the Intu shopping centre.
    • There is step free access at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is / are double.
    • The width of the door opening is 177cm (5ft 10in).

Getting Around

  • Access View
    • There is step free access throughout the building.
    • There is an easy slope, with no handrails, for access to the toilets and lift on the first floor.
    • The level change is shown in photograph 1.
    • There are doors in corridors which have to be opened manually.
  • Getting Around View
    • There is not clear signage for building facilities/areas in the foyer/reception area.
    • There is no directional signage at key points of circulation routes.
    • There is good colour contrast between the walls and floor in all areas.
    • The lighting levels are good.
    • This building does play background music.
    • Music is played in all public areas.
    • There is a hearing assistance system.
    • The system is a portable loop.
    • Hearing systems for the shows can be acquired from a member of staff for use in auditoriums.
    • The hearing system is available only on request.
    • Staff are trained to use the system.
  • Comments View
    • There is a family area and pushchair park to the left of the stairs. This area is shown in photograph 2.

Reception (Box Office)

  • The Box Office is located directly beyond the entrance.
  • The desk is 16m (17yd 1ft) from the main entrance.
  • The reception area is clearly visible from the entrance.
  • There is step free access to this reception area.
  • The lighting levels in the reception area are medium.
  • The reception desk/counter is high (110cm+).
  • There is a low section of the counter (76cm or below) available.
  • There is not a clear knee recess beneath the low counter.
  • The desk is staffed.

Eating and Drinking (The Theatre Cafe)

  • The following information is for the cafe.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is a lowered section at the counter.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • All chairs have armrests.
  • The nearest table is 10m (10yd 2ft) from the main entrance.
  • The standard height for tables is 73cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • Menus are hand held and wall.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are 1 and 2.
    • The stairs are located to the left before the reception.
    • There are 15+ steps between floors.
    • The lighting levels are medium.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
  • Comments View
    • Floor 1 describes the ground level of the theatre as it is on the first floor of the Intu Centre.

Lift

  • There is a lift for public use.
  • The lift is located down the corridor to the left of the cafe counter, past the toilets.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are 0, 1 and 2.
  • Wall mounted information boards are not provided at lift landings.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 107cm x 130cm (3ft 6in x 4ft 3in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The lift does have a hearing loop system.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lighting level in the lift is medium.

Theatre

  • There are designated spaces for wheelchair users.
  • Designated seating is located the rear of the main auditorium.
  • Wheelchairs are left with the patron.
  • A companion may sit with you.
  • Companions sit next to the designated seating.
  • This venue does provide audio described performances.
  • There is a hearing assistance system.
  • The hearing system is a portable loop.
  • Staff are trained to use the hearing system.
  • A deposit is not required for the sound enhancement system.
  • There is a wheelchair to borrow.
  • To borrow a wheelchair,book in advance.
  • Concessions are available.
  • Assistance dogs are allowed in the auditorium.
  • Comments View
    • The designated seating spaces are shown in photographs 3 and 4.

Eating and Drinking (The Theatre Bar)

  • The following information is for the bar.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is a lowered section at the counter.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is 22m (24yd 2in) from the lift.
  • The distance between the floor and the lowest table is 43cm (1ft 5in).
  • The distance between the floor and the highest table is 109cm (3ft 7in).
  • The standard height for tables is 43cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Drinking straws are available.
  • Menus are wall only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are not clearly written.
  • Menus are not presented in contrasting colours.
  • The type of food served here is alcoholic, soft drinks and ice creams.
  • Comments View
    • The bar is located on the first floor outside the main auditorium entrance. The bar opens an hour before a performance.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 12m (13yd 4in) from the lift.
    • This accessible toilet is located on the second floor to the right as you exit the lift.
    • There is a similar toilet with a baby change unit and transfer space on the left. This toilet is on the entrance level down the corridor to the left of the cafe counter.
    • There is level access to this accessible toilet.
    • This is by lift.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 87cm (2ft 10in).
    • The door is light.
    • The dimensions of the accessible toilet are 150cm x 202cm (4ft 11in x 6ft 8in).
    • There is a clear 150cm x 150cm manoeuvring space in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 82cm (2ft 8in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency pull cord alarm in the cubicle.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 40cm (1ft 4in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Comments View
    • Photograph 1 shows the surveyed toilet and photograph 2 and 3 show the entrance level accessible toilet and baby change.

Standard Toilet(s)

  • Location of Standard Toilet(s) View
    • There are male and female standard toilets facilities on the first floor and the second floor.
  • Standard Toilet Surveyed View
    • A male standard toilet was surveyed.
    • The toilet surveyed is located on the second floor to right as you exit lift.
    • There is a female standard toilet in the same location.
    • There is step free access to the standard toilet(s) surveyed from the entrance.
    • The standard toilet surveyed is approximately 10m from the lift.
    • There is not a/are not cubicle(s) suitable for ambulant disabled people in the standard toilet(s) surveyed.
    • Lighting levels in the standard toilet surveyed are good.