You are on Summary. Skip to the next section.

Summary

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• Building View
  • Services / Facilities within the building include; Dundee University Students Association (DUSA), facilities, offices, bars and cafés. www.dusa.co.uk ISE Swimming Pool www.dundee.ac.uk/ise/facilities/pool/.
  • Swimming Pool (ISE) link (new tab) - click here.
  • The Enquiry Centre link (new tab) - click here.
• Location of Toilet/Changing Facilities View
  • Accessible toilet facilities are located on level 1 and level 3.
  • Female standard toilet facilities are located on levels 1, 3, 5.
  • Male standard toilet facilities are located on levels 1, 3, 5.

You are on Getting Here (City Campus). Skip to the next section.

Getting Here (City Campus)

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• By Road View
  • The postcode for the Tower Building, the main administration building and campus entrance at the City Campus, is DD1 4HN. The campus is located between Perth Road and Hawkhill, to the west of Dundee city centre. Dundee can be accessed via the A90 from the North and West or the A92 from the east and south.
  • Car parking on the city campus is for staff permit holders only Monday to Friday 08:00 to 17:30. Staff, students, or visitors with a local authority issued Blue Badge may park for free, without a permit, in designated accessible parking bays only. Official visitors should contact the department they are visiting to arrange a temporary permit. Non permit holders may park out with the standard parking times by paying an appropriate fee via the RingGo app. Fees for non-permit holders are applicable Monday to Friday from 17:30 to 00:00 and Saturday and Sunday from 08:00 to 00:00.
• By Bus View
  • There is a bus stop within 150 metres of the campus.
  • The nearest bus stops on the south side of the campus are located on Perth Road. Bus routes 5, 5A, 16, 16B, 17, 36C, 39, 73, 73A and 204 all serve these stops. The nearest bus stops on the north side of the campus are located on Hawkhill. Bus routes 6, 22, 51 and 922 serve these stops.
  • For more information on Stagecoach bus services please click here (opens new tab).
• By Train View
  • The nearest Railway Station is Dundee.
  • Dundee station is located to south west of the city centre, approximately 0.6 miles from the campus. Dundee station is served by Scotrail, LNER and Caledonian Sleeper services, with connections to other major Scottish and UK cities. It is a Category A station and has step-free access to all platforms. The Passenger Assist meeting point is at the Ticket Office. The booking office and ticket machines are accessible and there is a ramp available for boarding trains.
  • For more information on Dundee Railway Station facilities please click here (opens new tab).
  • For more information on local and national train services to Dundee please click here (opens new tab).
• Useful Links View
  • For more information on travelling to the university of Dundee.
  • To view the web page described above click here (opens in new tab).

You are on Useful Information. Skip to the next section.

Useful Information

• The Student Services Enquiry Centre is located in the City Campus on Campus Green next to DUSA The Union, and is open daily during the week.
• To see more information on Student Services please click here (opens new tab).
• Telephone Number: 01382 381 900.
• Email: [email protected].
• Disability Services is part of the Support Hub and is located in the Old Technical Institute (OTI) at the city Campus.
• To see more information on Disability Services please click here (opens new tab).
• Telephone Number: 01382 385 402.
• Email: [email protected].
• The Sanctuary Management Office for accommodation is located on Old Hawkhill next to the Heathfield Residences at the City Campus.
• To see more information on Accommodation please click here (opens new tab).
• Email: [email protected].
• The University Health Service is part of the Support Hub and is located on level 1 in the Old Technical Institute (OTI) at the City Campus.
• To see more information on Health Service please click here (opens new tab).
• Telephone Number: 01382 384 168.
• Email: [email protected].

You are on Building Parking. Skip to the next section.

Building Parking

• The building does have its own dedicated parking.

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• Building Car Park View
  • The car park can be used by staff.
  • The car park is located on Airlie Place (DUSA staff only).
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • Designated Blue Badge parking bays are not available.
  • The route from the car park to the building is not accessible to a wheelchair user.
  • The car park surface is tarmac.
• Site/Campus Car Parks View
  • There is a site/campus car park for staff, students and visitors within approximately 200m.
  • The name of the car park is Heathfield Car Park.
  • The car park is located off Old Hawkhill.
• Public Car Parks View
  • There is not a car park for public use within 200m (approx).
• On Street Parking View
  • Clearly signed and/or marked on street Blue Badge parking bays are available.
  • The dimensions of the marked Blue Badge bays are 250cm x 480cm (8ft 2in x 15ft 9in).
  • The on street Blue Badge parking bay(s) is/are located on Balfour Street.
  • Clearly signed and/or standard marked parking bays are not available.
• Drop Off Point View
  • There is not a designated drop off point.

You are on Site/Campus Car Park. Skip to the next section.

Site/Campus Car Park

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• Car Park View
  • The car park is located off Hawkhill on the north edge of the campus.
  • The nearest building(s) to this car park is/are Centre for Entrepreneurship, Dalhousie Building, Heathfield Residences.
  • The car park type is multi storey.
  • The car park does have a height restriction barrier.
  • The maximum height is 200cm (6ft 7in).
  • The car park surface is concrete.
  • Designated Blue Badge parking bays are available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 8 designated Blue Badge parking bay(s) within this car park.
  • The dimensions of the designated parking bay(s) are 295cm x 480cm.
  • The Blue Badge parking bays do not have a marked zone around them.
  • The dimensions of the designated bays do vary in size.
• Charges and Restrictions View
  • This car park can be used by Blue Badge holders and permit holders.
  • Parking charges apply for all except permit and Blue Badge holders.
  • Signs are provided to give information on parking charges/restrictions.
  • Signs are clearly presented.
  • Payment can be made by phone.
  • To see more information on parking policies please click here (opens new tab).
• Drop Off Point View
  • There is not a designated drop off point in this car park.
• Car Park Access View
  • There is step free access from this car park.
  • Buildings are clearly signposted from this car park.
  • There is a campus map available within the car park.
  • The nearest designated bay is 25m (27yd 1ft) from the Pedestrian Entrance.
  • There is a hatched walkway to the rear of 4 Blue Badge Bays, and between the other 4 Blue Badge bays. The walkway is 110cm wide. There are electric car charging bays to the rear of the car park on level 2.
• Comments View
  • Parking in University car parks and on the City Campus is limited to permit holders only between 08:00 and 17:30 Monday to Friday, with the exception of Blue Badge holders. Standard permit holders may park without payment at any time in a standard parking bay.
    
  • Blue Badge holders may park for free, without a permit, in designated accessible parking bays only.
    
  • Blue Badge holders may not park out with designated accessible spaces, or on single or double yellow lines. Parking in a standard parking bay requires a permit, even with a Blue Badge.
    
  • Non permit holders may park between 17:31 to 00:00 (or until time of car park closure) Monday to Friday, or 08:00 to 00:00 Saturday and Sunday (if open), upon payment of the appropriate fee on-line or by phone through RingGo. Details may be found on the university website.
    
  • Other permit and payment options are available as detailed on the website.
    
  • Parking is free between 00:00 and 08:00 Monday to Sunday for everyone. Please note however some car parks have limited opening hours, and gates will be closed out with those times.
    
  • Full details may be found on the university web page Car Parking www.dundee.ac.uk/guides/car-parking .

You are on Approach (Main Entrance from Campus Green). Skip to the next section.

Approach (Main Entrance from Campus Green)

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• Approach View
  • The surface of the approach is stone/concrete tiles and block paving.
  • The approach surface is uneven in places.
• Ramp/Slope View
  • There is a ramp/slope on the approach.
  • The ramp/slope is permanent, has a steep gradient and has no handrails.
  • There is a level landing at the top of the ramp/slope.

You are on Approach (Main Entrance from the Chaplaincy). Skip to the next section.

Approach (Main Entrance from the Chaplaincy)

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• Approach View
  • The surface of the approach is stone/concrete tiles and block paving.
  • The approach surface is uneven in places.
  • This approach is from Park Wynd and the rear of the Chaplaincy to the main entrance.
  • There is a slope with a very easy incline.
• Ramp/Slope View
  • There is a ramp/slope on the approach.
  • The ramp/slope is permanent, has a slight gradient and has no handrails.
  • There is a level landing at the top of the ramp/slope.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the building off Campus Green.
  • This entrance gives access to level 2 and main reception.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'the union'.
  • There is step-free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically (towards you).
  • There is a push pad/button to enter and exit the main automatic doors.
  • The entry push pad or push button is 86cm from floor level.
  • The exit push pad or push button is 87cm from floor level.
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 127cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • There is a slope with a very easy incline.

You are on Approach (Rear Entrance from Peter's Lane). Skip to the next section.

Approach (Rear Entrance from Peter's Lane)

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• Approach View
  • The surface of the approach is stone/concrete tiles and block paving.
  • The approach surface is uneven in places.
  • This approach is from Peter's Lane and the rear of the Main Library.
  • There is a slope with a very easy incline.
• Ramp/Slope View
  • There is a ramp/slope on the approach.
  • The ramp/slope is permanent, has a slight gradient and has a handrail on the right going up.
  • There is a level landing at the top of the ramp/slope.
  • The ramp/slope does bypass the step(s).
• Step(s) View
  • There is a/are step(s) on the approach.
  • There is/are 4 clearly marked step(s), with a handrail on the right going up.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • The height of the step(s) is/are not between the recommended 15cm and 18cm.
  • The height of the step(s) is/are 14cm.
  • The depth of the step(s) is/are not between the recommended 30cm and 45cm.

You are on Approach (Rear Entrance from Airlie Place). Skip to the next section.

Approach (Rear Entrance from Airlie Place)

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• Approach View
  • The surface of the approach is stone/concrete tiles and block paving.
  • The approach surface is uneven in places.
  • There is a slope with a very easy incline.
• Step(s) View
  • There is a/are step(s) on the approach.
  • There is/are 10+ clearly marked step(s), with handrails on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • The height of the step(s) is/are not between the recommended 15cm and 18cm.
  • The height of the step(s) is/are 14cm.
  • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
  • There is stepped access only from Airlie Place and the staff car park.

You are on Outside Access (Rear Entrance - Accessible). Skip to the next section.

Outside Access (Rear Entrance - Accessible)

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• Entrance View
  • This information is for the entrance located at the rear of the building, to the left of the rear entrance doors.
  • This entrance gives access to level 1, the Pavement Café, Mono Bar, main staircase and lift.
  • The entrance area/door is not clearly signed.
  • There is step-free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically (towards you).
  • There is a push pad/button to enter and exit the main automatic doors.
  • The entry push pad or push button is 92cm from floor level.
  • The exit push pad or push button is 87cm from floor level.
  • The door(s) is/are single width.
  • The width of the door opening is 97cm.
  • There is a slope with a very easy incline.

You are on Outside Access (Rear Entrance). Skip to the next section.

Outside Access (Rear Entrance)

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• Entrance View
  • This information is for the entrance located at the rear of the building.
  • This entrance gives access to level 1, Pavement Café, Mono Bar, main staircase and lift.
  • The entrance area/door is not clearly signed.
  • There is step-free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 84cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 84cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • There is a slope with a very easy incline.

You are on Reception (Main Reception). Skip to the next section.

Reception (Main Reception)

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• Reception View
  • The reception point is located on level 2, on the left as you enter via the main entrance.
  • The reception point is approximately 5m (5yd 1ft) from the main entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step-free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are no windows, TVs, glazed screens or mirrors at/behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are moderate to good.
  • The height of the reception counter is 125cm.
  • There is sufficient space to write or sign documents on the counter.
  • There is a lowered section of the counter.
  • The height of the lowered section at the counter is 76cm.
  • There is sufficient space to write or sign documents on the lowered section of the counter.
  • There is a clear knee recess beneath the counter.
  • The counter is staffed.
  • Clipboards can be provided to anyone who is unable to use the desk.
  • There is not a hearing assistance system at the reception point.
  • There is wayfinding signage available at/close to the reception.
  • The type of flooring in the reception area is tiles.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • There is bench seating only.
  • There is sufficient space for a wheelchair user to use the waiting area.

You are on Reception (The Hive - DUSA Services Reception). Skip to the next section.

Reception (The Hive - DUSA Services Reception)

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• Reception View
  • The reception point is located on level 4 on the right as you exit the lift.
  • The reception point is approximately 20m (21yd 2ft) from the lift.
  • Clear signage for the reception area/desk is visible from the entrance.
  • There is step-free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are windows, TVs, glazed screens or mirrors at/behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are moderate to good.
  • The height of the reception counter is 123cm.
  • There is sufficient space to write or sign documents on the counter.
  • There is a lowered section of the counter.
  • The height of the lowered section at the counter is 79cm.
  • There is not a clear knee recess beneath the counter.
  • The counter is staffed.
  • There is a bell to attract attention.
  • Clipboards can be provided to anyone who is unable to use the desk.
  • There is not a hearing assistance system at the reception point.
  • There is no wayfinding signage available at/close to the reception.
  • The type of flooring in the reception area is vinyl.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • There is bench seating and single seats with armrests.
  • There is sufficient space for a wheelchair user to use the waiting area.

You are on Getting Around. Skip to the next section.

Getting Around

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• Access View
  • There is step-free access throughout the building via lift(s).
• Circulation View
  • There are no doors in corridors/walkways which have to be opened manually.
  • The type of flooring in corridors/walkways is carpet, vinyl and tiles.
  • There is some flooring in corridors/walkways which is shiny and could cause issues with glare or look slippery to some people.
  • There is high colour contrast between the walls and floor in all areas.
  • There is a mixture of seating with and without armrests at regular intervals.
  • The lighting levels are varied.
• Signage View
  • Wayfinding signage is not provided.
• Safe Place(s) View
  • There is a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • The safe place is located on level 4, Room 4.34, called The Snug. Please enquire at The Hive reception on level 4 for access or any assistance required.
• Audio View
  • This venue does play background music in communal areas.
  • Music is played in bars and cafés.
  • There is not a hearing assistance system in the communal areas of the building.

You are on Other Floors. Skip to the next section.

Other Floors

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• Stairs View
  • Stairs can be used to access other floors.
  • The stairs are located directly ahead when you enter by either entrance.
  • The stairs are approximately 18m from the main entrance.
  • The stairs are clearly visible from the entrance.
  • The floors which are accessible by stairs are 1, 2, 3, 4 and 5.
  • There are 13 steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The height of the step(s) is/are 15cm.
  • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is not a landing.
  • Clear signs indicating the facilities on each floor are provided on landings.
  • The lighting levels at the steps are moderate to good.
• Other Information View
  • Levels 1, 3 and 5 are at the rear of the building. Levels 2 and 4 area the front of the building. The number of steps between levels varies between 12 and 13.

You are on Lift. Skip to the next section.

Lift

• The lift is located to the left side of the main staircase as you enter via the main entrance.
• The lift is clearly visible from the entrance.
• The lift is approximately 20m (21yd 2ft) from the main entrance.
• The lift is a standard lift.
• A member of staff does not need to be notified for use of the lift.
• The floors which are accessible by this lift are 1, 2, 3, 4 and 5.
• The weight limit for the lift is 630kg 8 persons.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is high.
• The colour contrast between the external lift control plate and the wall is high.
• The clear door width is 79cm (2ft 7in).
• The dimensions of the lift are 110cm x 140cm (3ft 7in x 4ft 7in).
• There are separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is a hearing loop system.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting levels in the lift are good.

You are on Outside Access (Pavement Café Entrance). Skip to the next section.

Outside Access (Pavement Café Entrance)

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• Entrance View
  • This information is for the entrance located to the left of the Rear Entrance.
  • This entrance gives access to the Pavement Café on level 1.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'Pavement Café'.
  • There is step-free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 152cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Comments View
  • This entrance can only be opened from inside. It is permanently open when the café is open (except during inclement weather).

You are on Eating and Drinking (The Pavement Café and The Terrace). Skip to the next section.

Eating and Drinking (The Pavement Café and The Terrace)

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• Location and Access View
  • The following information is for the café/bar.
  • The café/bar is located on level 1 at the rear of the building.
  • There is step-free access, via lift, to the café/bar.
• Service and Menus View
  • Tables can be booked in advance.
  • There is a counter where food and drink can be ordered and full table service available via online app.
  • Staff can bring food and/or drinks to tables.
  • Menu types include; written wall menus.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • Staff can read menus to customers if requested.
  • The type of food served here is hot and cold meals and snacks.
  • Takeaway cups are available.
  • Adapted cups are not available.
  • Adapted cutlery is not available.
  • Drinking straws are available.
  • This area does play background music.
  • Background music is only played at certain times, the volume can be adjusted if requested.
  • There is not a hearing assistance system .
• Service Counter(s) View
  • The height of the counter is 130cm.
  • The height of the lowered section at the counter is 116cm.
  • There is a moveable card machine available for payment.
• Tables and Seating View
  • There is ample room for a wheelchair user to manoeuvre.
  • The majority of tables are accessible to wheelchair users.
  • The distance between the floor and the underside of the lowest dining table is 68cm.
  • The distance between the floor and the underside of the highest dining table is 74cm.
  • The standard height for the underside of dining tables is 74cm.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests on both sides.
  • There are also coffee tables and sofas.
  • The type of flooring in this area is vinyl.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are moderate to good.
  • Access to the additional seating area is via the rear entrance or external Pavement Café entrance.
  • There is additional seating externally on The Terrace. There are standard tables 78cm high with bench seating, and high tables 114cm to the top. The Terrace is paved with concrete tile paving. The café was closed at the time of survey for use as a polling station (May 2022).
• Comments View
  • Food and drink can be ordered via the YoYo mobile app for delivery anywhere in the building by giving table number. The app also has a full menu of food available.
• Comments View
  • Food and drink can be ordered via the YoYo mobile app for delivery anywhere in the building by giving table number. The app also has a full menu of food available.

You are on Eating and Drinking (Mono Bar). Skip to the next section.

Eating and Drinking (Mono Bar)

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• Location and Access View
  • The following information is for the bar.
  • The bar is located on level 1.
  • There is step-free access, via lift, to the bar.
• Service and Menus View
  • Tables cannot be booked in advance.
  • There is a bar where drinks can be ordered and full table service available via online app.
  • Staff can bring food and/or drinks to tables.
  • Takeaway cups are available.
  • Adapted cups are not available.
  • Adapted cutlery is not available.
  • Drinking straws are available.
  • This area does play background music.
  • Background music is played at all times.
  • There is not a hearing assistance system .
• Service Counter(s) View
  • The height of the counter is 130cm.
  • There is a moveable card machine available for payment.
  • The lighting levels are moderate to good.
  • There is a similar second raised bar to the rear of the stage with stepped access only.
• Tables and Seating View
  • There is ample room for a wheelchair user to manoeuvre.
  • If given prior notification, staff can make a table accessible to wheelchair users.
  • The standard height for the underside of dining tables is 73cm.
  • The surface height of the lowest table is 43cm.
  • The surface height of the highest table is 125cm.
  • Some tables are permanently fixed.
  • Some chairs are permanently fixed.
  • No chairs have armrests on both sides.
  • There are also coffee tables, high tables, booths and bench seats.
  • The type of flooring in this area is vinyl.
  • The lighting levels are low to moderate.
  • Lighting levels can be adjusted by a member of staff upon request.
  • Lighting levels may be lower in the evening.
  • Access to the additional seating area is via the Rear Entrance.
  • The seating area can be accessed by prior arrangement by an external fire escape on the Library side of the building. There is additional seating externally on The Terrace. There are standard tables 78cm high with bench seating, and high tables 114cm to the top. The Terrace is paved with concrete tile paving.
• Comments View
  • Food and drink can be ordered via the YoYo mobile app for delivery anywhere in the building by giving table number. The app also has a full menu of food available.

You are on Step(s) (Mono Bar). Skip to the next section.

Step(s) (Mono Bar)

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• Stepped Level Change 1 View
  • There is a/are step(s) located on level 1 opposite the bar.
  • The step(s) is/are used to access the seating areas.
  • There is/are 6 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The height of the step(s) is/are 16cm.
  • The depth of the step(s) is/are not between 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • The lighting levels at the step(s) are low to moderate.
  • There are two sets of steps to either side of the room.
• Stepped Level Change 2 View
  • There is a/are step(s) located at the front of the stage area.
  • The step(s) is/are used to access the stage area and seating areas.
  • There is/are 5 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The height of the step(s) is/are 18cm.
  • The depth of the step(s) is/are not between 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • The lighting levels at the step(s) are low to moderate.
  • There are two sets of steps, one with handrail on the right, the other on the left.
• Stepped Level Change 3 View
  • There is a/are step(s) located at the rear of the stage.
  • The step(s) is/are used to access the rear raised bar.
  • There is/are 6 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The height of the step(s) is/are 15cm.
  • The depth of the step(s) is/are not between 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • The lighting levels at the step(s) are low to moderate.
  • There are two sets of steps to either end of the bar.

You are on Eating and Drinking (The Liar). Skip to the next section.

Eating and Drinking (The Liar)

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• Location and Access View
  • The following information is for the café/bar.
  • The café/bar is located on level 3.
  • There is step-free access, via lift, to the café/bar.
• Service and Menus View
  • Tables can be booked in advance.
  • There is a bar where food and drink can be ordered and full table service available via online app.
  • Staff can bring food and/or drinks to tables.
  • Menu types include; written wall menus, online menus and handheld menus.
  • Handheld menus are clearly written but wall menus are not.
  • Menus are presented in contrasting colours.
  • Staff can read menus to customers if requested.
  • The type of food served here is hot and cold meals and snacks.
  • Takeaway cups are available.
  • Adapted cups are not available.
  • Adapted cutlery is not available.
  • Drinking straws are available.
  • This area does play background music.
  • Background music is played at all times.
  • There is not a hearing assistance system .
• Service Counter(s) View
  • The height of the counter is 119cm.
  • There is a moveable card machine available for payment.
  • The lighting levels are moderate to good.
• Tables and Seating View
  • There is ample room for a wheelchair user to manoeuvre.
  • There are some tables which are accessible to wheelchair users.
  • The distance between the floor and the underside of the lowest dining table is 65cm.
  • The distance between the floor and the underside of the highest dining table is 73cm.
  • The standard height for the underside of dining tables is 73cm.
  • The surface height of the lowest table is 44cm.
  • The surface height of the highest table is 109cm.
  • Some tables are permanently fixed.
  • Some chairs are permanently fixed.
  • Some chairs have armrests on both sides.
  • There are also coffee tables, high tables, long tables, sofas, booths, stools and high stools.
  • The type of flooring in this area is vinyl and wood.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are moderate to good.
  • Lighting levels can be adjusted by a member of staff upon request.
  • Lighting levels may be lower in the evening.
  • Access to the additional seating area is via lift or steps to Level 4.
  • There is a ramped threshold to access the booth tables.
• Comments View
  • Food and drink can be ordered via the YoYo mobile app for delivery anywhere in the building by giving table number. The app also has a full menu of food available.

You are on Step(s) (The Liar). Skip to the next section.

Step(s) (The Liar)

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• Stepped Level Change 1 View
  • There is a/are step(s) located opposite the bar.
  • The step(s) is/are used to access raised seating areas.
  • There is/are 4 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The height of the step(s) is/are 15cm.
  • The depth of the step(s) is/are not between 30cm and 45cm.
  • There is not a/are not handrail(s) at the step(s).
  • The lighting levels at the step(s) are low to moderate.

You are on Eating and Drinking (Air Bar). Skip to the next section.

Eating and Drinking (Air Bar)

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• Location and Access View
  • The following information is for the bar.
  • The bar is located on level 4 at the front of the building.
  • There is step-free access, via lift, to the bar.
  • For access there are double manual doors which may be difficult to open.
• Service and Menus View
  • Tables can be booked in advance.
  • There is a bar where food and drink can be ordered and full table service available via online app.
  • Staff can bring food and/or drinks to tables.
  • Menu types include; online menus and handheld menus.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • Staff can read menus to customers if requested.
  • The type of food served here is hot and cold meals and snacks.
  • Takeaway cups are available.
  • Adapted cups are not available.
  • Adapted cutlery is not available.
  • Drinking straws are available.
  • This area does play background music.
  • Background music is only played at certain times.
  • There is not a hearing assistance system .
• Service Counter(s) View
  • The height of the counter is 120cm.
  • There is a moveable card machine available for payment.
  • The type of flooring in this area is tiles.
  • The lighting levels are moderate to good.
• Tables and Seating View
  • There is ample room for a wheelchair user to manoeuvre.
  • The majority of tables are accessible to wheelchair users.
  • The standard height for the underside of dining tables is 73cm.
  • The surface height of the lowest table is 64cm.
  • The surface height of the highest table is 110cm.
  • Some tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests on both sides.
  • There are also coffee tables, high tables, sofas and high stools.
  • The type of flooring in this area is wood.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are moderate to good.
  • Lighting levels can be adjusted by a member of staff upon request.
  • Lighting levels may be lower in the evening.
  • Access to the additional seating area is via the entrance doors.
  • There is additional standard tables and seating, and high tables and seating with high stools on level 4 outside the bar. Food may be ordered using the Yoyo app.
• Comments View
  • Food and drink can be ordered via the YoYo mobile app for delivery anywhere in the building by giving table number. The app also has a full menu of food available.

You are on Eating and Drinking (Level 5 Bar). Skip to the next section.

Eating and Drinking (Level 5 Bar)

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• Location and Access View
  • The following information is for the bar.
  • The bar is located on level 5.
  • There is step-free access, via lift, to the bar.
  • For access there are double manual doors which may be difficult to open.
• Service and Menus View
  • Tables cannot be booked in advance.
  • There is a bar where food and drink can be ordered and full table service available via online app.
  • Staff can bring food and/or drinks to tables.
  • Menu types include; handheld menus and online menus.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • Staff can read menus to customers if requested.
  • The type of food served here is hot and cold meals and snacks.
  • Takeaway cups are available.
  • Adapted cups are not available.
  • Adapted cutlery is not available.
  • Drinking straws are available.
  • This area does play background music.
  • Background music is played at all times.
  • There is not a hearing assistance system .
• Service Counter(s) View
  • The height of the counter is 121cm.
  • There is a moveable card machine available for payment.
  • The lighting levels are moderate to good.
• Tables and Seating View
  • There is ample room for a wheelchair user to manoeuvre.
  • The majority of tables are accessible to wheelchair users.
  • The standard height for the underside of dining tables is 73cm.
  • The surface height of the highest table is 110cm.
  • All tables are permanently fixed.
  • Some chairs are permanently fixed.
  • No chairs have armrests on both sides.
  • There are also high tables, booths, bench seats and high stools.
  • The type of flooring in this area is vinyl.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are moderate to good.
  • Lighting levels can be adjusted by a member of staff upon request.
  • Lighting levels may be lower in the evening.
  • Access to the additional seating area is via the main staircase or lift.
  • There is additional seating on level 4.
• Comments View
  • Food and drink can be ordered via the YoYo mobile app for delivery anywhere in the building by giving table number. The app also has a full menu of food available.

You are on Accessible Toilet(s) (Level 1 - Left Transfer). Skip to the next section.

Accessible Toilet(s) (Level 1 - Left Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located on level 1, to the left as you enter via the Rear Entrance, next to the Pavement Café.
  • This accessible toilet is approximately 10m (10yd 2ft) from the Rear Entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The contrast between the external door and wall is fair.
  • The door opens outwards (automatically).
  • The door is push pad or push button activated.
  • The push pad or push button is 90cm from floor level.
  • The door is locked by a twist lock.
  • The width of the accessible toilet opening is 90cm.
  • The contrast between the internal door and wall is poor.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is good.
• Toilet Features View
  • The dimensions of the accessible toilet are 153cm x 211cm (5ft x 6ft 11in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are moderate to good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 81cm (2ft 8in).
  • The transfer space is obstructed by a female sanitary bin.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is a lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is good.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the walls and floor is good.
  • There is not an emergency alarm.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary disposal units.
  • There is not a/are not coat hook(s).
• Additional Fixtures View
  • There is not a mirror.
  • There is not a shelf within the accessible toilet.
  • The toilet has a backrest and a cistern.
  • The height of the toilet seat above floor level is 42cm (1ft 5in).
  • The toilet seat colour contrast is poor.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 100cm (3ft 3in).
  • The contrast between the toilet roll holder and the wall is good.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 72cm (2ft 4in).
  • There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 108cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 106cm (3ft 6in).
  • The contrast between the hand dryer and the wall is good.

You are on Accessible Toilet(s) (Level 3 - Left Transfer). Skip to the next section.

Accessible Toilet(s) (Level 3 - Left Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located on level 3 to the right as you exit the lift past The Liar café bar.
  • This accessible toilet is approximately 18m (19yd 2ft) from the lift.
  • There is step-free access into the accessible toilet, via lift.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The contrast between the external door and wall is poor.
  • The door opens outwards.
  • The door is light.
  • The door is locked by a twist lock.
  • The width of the accessible toilet opening is 86cm.
  • The contrast between the internal door and wall is poor.
  • The door does not have a horizontal grab rail.
• Toilet Features View
  • The dimensions of the accessible toilet are 199cm x 196cm (6ft 6in x 6ft 5in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The height of the light switch/pull cord is 104cm from floor level.
  • The lighting levels are moderate to good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 128cm (4ft 2in).
  • The transfer space is obstructed by a female sanitary bin.
  • There is a flush, however it is not on the transfer side.
  • There is not a spatula type lever flush.
  • There is a lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is good.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the walls and floor is good.
  • There is an emergency alarm.
  • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary disposal units.
  • There is not a/are not coat hook(s).
• Additional Fixtures View
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is not a shelf within the accessible toilet.
  • The toilet has a cistern.
  • The height of the toilet seat above floor level is 47cm (1ft 7in).
  • The toilet seat colour contrast is fair.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 90cm (2ft 11in).
  • The contrast between the toilet roll holder and the wall is poor.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 73cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
  • The wash basin tap type is push.
  • There is a wall fixed soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 98cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 106cm (3ft 6in).
  • The contrast between the hand dryer and the wall is poor.

You are on Accessible Toilet(s) (Level 5 - Left Transfer). Skip to the next section.

Accessible Toilet(s) (Level 5 - Left Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located on Level 5, in the Level 5 Bar, to the right rear.
  • This accessible toilet is approximately 50m (54yd 2ft) from the lift.
  • There is step-free access into the accessible toilet, via lift.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The contrast between the external door and wall is poor.
  • The door opens outwards.
  • The door is light.
  • The door is locked by a twist lock.
  • The width of the accessible toilet opening is 87cm.
  • The contrast between the internal door and wall is poor.
  • The door does not have a horizontal grab rail.
• Toilet Features View
  • The dimensions of the accessible toilet are 150cm x 195cm (4ft 11in x 6ft 5in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The height of the light switch/pull cord is 91cm from floor level.
  • The lighting levels are moderate to good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 80cm (2ft 7in).
  • The transfer space is obstructed by a female sanitary bin.
  • There is a flush, however it is not on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is fair.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is fair.
  • The contrast between the walls and floor is good.
  • There is an emergency alarm.
  • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary and general waste (with no lid) disposal units.
  • There is not a/are not coat hook(s).
• Additional Fixtures View
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is not a shelf within the accessible toilet.
  • The toilet has a cistern.
  • There is a lid attached to the toilet seat.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet seat colour contrast is good.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 99cm (3ft 3in).
  • The contrast between the toilet roll holder and the wall is good.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 73cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is fair.
  • The wash basin tap type is push.
  • There is a wall fixed soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 105cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 133cm (4ft 4in).
  • The contrast between the towel dispenser and the wall is good.
  • There is a hand dryer.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 119cm (3ft 11in).
  • The contrast between the hand dryer and the wall is fair.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The female and male toilets are located on level 1, to the left as you enter via the Rear Entrance.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 10m from the Rear Entrance.
  • The colour contrast between the external toilet door(s) and wall(s) is good.
  • There is pictorial signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 86cm.
  • The wash basin(s) tap type is push.
  • Lighting levels are moderate to good.
  • There are similar facilities on levels 3 and 5.