Skip to main content
The new name for DisabledGo

Search for accessible places to go

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Sanctuary Students Management Office

University of Dundee, Old Hawkhill, Dundee, DD1 5EN

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Summary

Useful Information

Getting Here (City Campus)

  • By Road View
    • The postcode for the Tower Building, the main administration building and campus entrance at the City Campus, is DD1 4HN. The campus is located between Perth Road and Hawkhill, to the west of Dundee city centre. Dundee can be accessed via the A90 from the North and West or the A92 from the east and south.
    • Car parking on the city campus is for staff permit holders only Monday to Friday 08:00 to 17:30. Staff, students, or visitors with a local authority issued Blue Badge may park for free, without a permit, in designated accessible parking bays only. Official visitors should contact the department they are visiting to arrange a temporary permit. Non permit holders may park out with the standard parking times by paying an appropriate fee via the RingGo app. Fees for non-permit holders are applicable Monday to Friday from 17:30 to 00:00 and Saturday and Sunday from 08:00 to 00:00.
  • By Bus View
    • There is a bus stop within 150 metres of the campus.
    • The nearest bus stops on the south side of the campus are located on Perth Road. Bus routes 5, 5A, 16, 16B, 17, 36C, 39, 73, 73A and 204 all serve these stops. The nearest bus stops on the north side of the campus are located on Hawkhill. Bus routes 6, 22, 51 and 922 serve these stops.
    • For more information on Stagecoach bus services please click here (opens new tab).
  • By Train View
  • Useful Links View

Building Parking

  • The building does not have its own dedicated parking.
  • Site/Campus Car Parks View
    • There is a site/campus car park for staff, students and visitors within approximately 200m.
    • The name of the car park is Heathfield Car Park.
    • The car park is located off Hawkhill.
  • Public Car Parks View
    • There is a car park for public use within 200m (approx).
    • The name of the car park is Hunter Street Pay and Display.
    • The car park is located Hunter Street.
  • On Street Parking View
    • Clearly signed and/or marked on street Blue Badge parking bays are available.
    • The dimensions of the marked Blue Badge bays are 250cm x 480cm (8ft 2in x 15ft 9in).
    • The on street Blue Badge parking bay(s) is/are located on Balfour Street.
    • Clearly signed and/or standard marked parking bays are not available.
  • Drop Off Point View
    • There is not a designated drop off point.
    • Parking in University car parks and on the City Campus is limited to permit holders only between 08:00 and 17:30 Monday to Friday, with the exception of Blue Badge holders. Standard permit holders may park without payment at any time in a standard parking bay.
      Blue Badge holders may park for free, without a permit, in designated accessible parking bays only.
      Blue Badge holders may not park outwith designated accessible spaces, or on single or double yellow lines. Parking in a standard parking bay requires a permit, even with a Blue Badge.
      Non permit holders may park between 17:31 to 00:00 (or time of car park closure) Monday to Friday, or 08:00 to 00:00 Saturday and Sunday, upon payment of the appropriate fee on-line or by phone through RingGo. Details may be found on the university website.
      Other permit and payment options are available as detailed on the website.
      Parking is free between 00:00 and 08:00 Monday to Sunday for everyone. Please note however some car parks have limited opening hours, and gates will be closed outwith those times.
      Full details may be found on the university web page Car Parking www.dundee.ac.uk/guides/car-parking .

Site/Campus Car Park

  • Car Park View
    • The car park is located off Hawkhill on the north edge of the campus.
    • The nearest building(s) to this car park is/are Centre for Entrepreneurship, Dalhousie Building, Heathfield Residences.
    • The car park type is multi storey.
    • The car park does have a height restriction barrier.
    • The maximum height is 200cm (6ft 7in).
    • The car park surface is concrete.
    • Designated Blue Badge parking bays are available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 8 designated Blue Badge parking bay(s) within this car park.
    • The dimensions of the designated parking bay(s) are 295cm x 480cm.
    • The Blue Badge parking bays do not have a marked zone around them.
    • The dimensions of the designated bays do vary in size.
  • Charges and Restrictions View
  • Drop Off Point View
    • There is not a designated drop off point in this car park.
  • Car Park Access View
    • There is step free access from this car park.
    • Buildings are clearly signposted from this car park.
    • There is a campus map available within the car park.
    • The nearest designated bay is 25m (27yd 1ft) from the Pedestrian Entrance.
    • There is a hatched walkway to the rear of 4 Blue Badge Bays, and between the other 4 Blue Badge bays. The walkway is 110cm wide. There are electric car charging bays to the rear of the car park on level 2.
  • Comments View
    • Parking in University car parks and on the City Campus is limited to permit holders only between 08:00 and 17:30 Monday to Friday, with the exception of Blue Badge holders. Standard permit holders may park without payment at any time in a standard parking bay.
    • Blue Badge holders may park for free, without a permit, in designated accessible parking bays only.
    • Blue Badge holders may not park out with designated accessible spaces, or on single or double yellow lines. Parking in a standard parking bay requires a permit, even with a Blue Badge.
    • Non permit holders may park between 17:31 to 00:00 (or until time of car park closure) Monday to Friday, or 08:00 to 00:00 Saturday and Sunday (if open), upon payment of the appropriate fee on-line or by phone through RingGo. Details may be found on the university website.
    • Other permit and payment options are available as detailed on the website.
    • Parking is free between 00:00 and 08:00 Monday to Sunday for everyone. Please note however some car parks have limited opening hours, and gates will be closed out with those times.
    • Full details may be found on the university web page Car Parking www.dundee.ac.uk/guides/car-parking .

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building off Old Hawkhill.
    • This entrance gives access to the office reception.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'Sanctuary Students Management Office'.
    • There is step-free access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width but one door is locked.
    • The door(s) is/are heavy.
    • The width of the door opening is 76cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is a slope with a very easy incline.

Reception

  • Reception View
    • The reception point is located on your left as you enter.
    • The reception point is approximately 2m (2yd 7in) from the main entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step-free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are windows, TVs, glazed screens or mirrors at/behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are moderate to good.
    • The height of the reception counter is 109cm.
    • There is sufficient space to write or sign documents on the counter.
    • There is a lowered section of the counter.
    • The height of the lowered section at the counter is 73cm.
    • There is sufficient space to write or sign documents on the lowered section of the counter.
    • There is a clear knee recess beneath the counter.
    • The counter is staffed.
    • There is not a hearing assistance system at the reception point.
    • The type of flooring in the reception area is carpet.
  • Reception Waiting Area View
    • There is a waiting area close to the reception point.
    • Access to the waiting area is unobstructed.
    • The seats do not have armrests.
    • There is sufficient space for a wheelchair user to use the waiting area.

Inside Access

  • Access and Circulation View
    • There is step-free access throughout the building.
    • The type of flooring is carpet.
    • There is high colour contrast between the walls and floor.
    • The lighting levels are moderate to good.
  • Signage View
    • Wayfinding signage is not provided.
  • Safe Place(s) View
    • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • Audio View
    • This venue does not play background music/sound.
    • There is not a hearing assistance system.

Accessible Toilet(s)

  • There is not an/are not accessible toilet(s) available.
  • The nearest accessible toilet(s) is/are located at Heathfield Car Park.

Standard Toilet(s)

  • Standard toilet facilities are not available.
  • The nearest standard toilet(s) is/are located at Heathfield Car Park.