You are on Summary. Skip to the next section.

Summary

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• Building View
  • Services / Facilities within the building include; the Student Services Enquiry Centre www.dundee.ac.uk/student-services www.dundee.ac.uk/facilities/enquiry-centre.
  • The Enquiry Centre is located next to DUSA The Union on Campus Green, and offers support and advice covering a variety of areas from university accommodation, ID cards, general well-being, international support/visas, money issues, to opening a bank account, registering with a doctor, study support and careers advice.
  • DUSA The Union link (new tab) - click here.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 09:00 - 12:30.
• Monday 13:30 - 17:00.
• Tuesday 09:00 - 12:30.
• Tuesday 13:30 - 17:00.
• Wednesday 10:00 - 12:30.
• Wednesday 13:30 - 17:00.
• Thursday 09:00 - 12:30.
• Thursday 13:30 - 17:00.
• Friday 09:00 - 12:30.
• Friday 13:30 - 17:00.
• Saturday Closed.
• Sunday Closed.

You are on Getting Here (City Campus). Skip to the next section.

Getting Here (City Campus)

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• By Road View
  • The postcode for the Tower Building, the main administration building and campus entrance at the City Campus, is DD1 4HN. The campus is located between Perth Road and Hawkhill, to the west of Dundee city centre. Dundee can be accessed via the A90 from the North and West or the A92 from the east and south.
  • Car parking on the city campus is for staff permit holders only Monday to Friday 08:00 to 17:30. Staff, students, or visitors with a local authority issued Blue Badge may park for free, without a permit, in designated accessible parking bays only. Official visitors should contact the department they are visiting to arrange a temporary permit. Non permit holders may park out with the standard parking times by paying an appropriate fee via the RingGo app. Fees for non-permit holders are applicable Monday to Friday from 17:30 to 00:00 and Saturday and Sunday from 08:00 to 00:00.
• By Bus View
  • There is a bus stop within 150 metres of the campus.
  • The nearest bus stops on the south side of the campus are located on Perth Road. Bus routes 5, 5A, 16, 16B, 17, 36C, 39, 73, 73A and 204 all serve these stops. The nearest bus stops on the north side of the campus are located on Hawkhill. Bus routes 6, 22, 51 and 922 serve these stops.
  • For more information on Stagecoach bus services please click here (opens new tab).
• By Train View
  • The nearest Railway Station is Dundee.
  • Dundee station is located to south west of the city centre, approximately 0.6 miles from the campus. Dundee station is served by Scotrail, LNER and Caledonian Sleeper services, with connections to other major Scottish and UK cities. It is a Category A station and has step-free access to all platforms. The Passenger Assist meeting point is at the Ticket Office. The booking office and ticket machines are accessible and there is a ramp available for boarding trains.
  • For more information on Dundee Railway Station facilities please click here (opens new tab).
  • For more information on local and national train services to Dundee please click here (opens new tab).
• Useful Links View
  • For more information on travelling to the university of Dundee.
  • To view the web page described above click here (opens in new tab).

You are on Useful Information. Skip to the next section.

Useful Information

• The Student Services Enquiry Centre is located in the City Campus on Campus Green next to DUSA The Union, and is open daily during the week.
• To see more information on Student Services please click here (opens new tab).
• Telephone Number: 01382 381 900.
• Email: [email protected].
• Disability Services is part of the Support Hub and is located in the Old Technical Institute (OTI) at the city Campus.
• To see more information on Disability Services please click here (opens new tab).
• Telephone Number: 01382 385 402.
• Email: [email protected].
• The Sanctuary Management Office for accommodation is located on Old Hawkhill next to the Heathfield Residences at the City Campus.
• To see more information on Accommodation please click here (opens new tab).
• Email: [email protected].
• The University Health Service is part of the Support Hub and is located on level 1 in the Old Technical Institute (OTI) at the City Campus.
• To see more information on Health Service please click here (opens new tab).
• Telephone Number: 01382 384 168.
• Email: [email protected].

You are on Building Parking. Skip to the next section.

Building Parking

• The building does not have its own dedicated parking.

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• Site/Campus Car Parks View
  • There is a site/campus car park for staff, students and visitors within approximately 200m.
  • The name of the car park is Heathfield Car Park.
  • The car park is located Hawkhill.
• Public Car Parks View
  • There is a car park for public use within 200m (approx).
  • The name of the car park is Hunter Street Pay & Display.
  • The car park is located Hunter Street.
• On Street Parking View
  • Clearly signed and/or marked on street Blue Badge parking bays are available.
  • The dimensions of the marked Blue Badge bays are 250cm x 480cm (8ft 2in x 15ft 9in).
  • The on street Blue Badge parking bay(s) is/are located on Balfour Street by the Nursery drop-off.
  • Clearly signed and/or standard marked parking bays are not available.
• Drop Off Point View
  • There is not a designated drop off point.
  • Parking in University car parks and on the City Campus is limited to permit holders only between 08:00 and 17:30 Monday to Friday, with the exception of Blue Badge holders. Standard permit holders may park without payment at any time in a standard parking bay.
    Blue Badge holders may park for free, without a permit, in designated accessible parking bays only.
    Blue Badge holders may not park outwith designated accessible spaces, or on single or double yellow lines. Parking in a standard parking bay requires a permit, even with a Blue Badge.
    Non permit holders may park between 17:31 to 00:00 (or time of car park closure) Monday to Friday, or 08:00 to 00:00 Saturday and Sunday, upon payment of the appropriate fee on-line or by phone through RingGo. Details may be found on the university website.
    Other permit and payment options are available as detailed on the website.
    Parking is free between 00:00 and 08:00 Monday to Sunday for everyone. Please note however some car parks have limited opening hours, and gates will be closed outwith those times.
    Full details may be found on the university web page Car Parking www.dundee.ac.uk/guides/car-parking .

You are on Approach (Main Entrance from Campus Green). Skip to the next section.

Approach (Main Entrance from Campus Green)

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• Approach View
  • The surface of the approach is stone/concrete tiles and block paving.
  • The approach surface is uneven in places.
• Ramp/Slope View
  • There is a ramp/slope on the approach.
  • The ramp/slope is permanent, has a steep gradient and has no handrails.
  • There is a level landing at the top of the ramp/slope.

You are on Approach (Main Entrance from the Chaplaincy). Skip to the next section.

Approach (Main Entrance from the Chaplaincy)

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• Approach View
  • The surface of the approach is stone/concrete tiles and block paving.
  • The approach surface is uneven in places.
  • This approach is from Park Wynd and the rear of the Chaplaincy to the main entrance.
  • There is a slope with a very easy incline.
• Ramp/Slope View
  • There is a ramp/slope on the approach.
  • The ramp/slope is permanent, has a slight gradient and has no handrails.
  • There is a level landing at the top of the ramp/slope.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the building.
  • This entrance gives access to the Enquiry Office.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'The Enquiry Centre'.
  • There is step-free access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) automatically (away from you).
  • There is a push pad/button to enter and exit the main automatic doors.
  • The entry push pad or push button is 94cm from floor level.
  • The exit push pad or push button is 93cm from floor level.
  • The door(s) is/are single width.
  • The width of the door opening is 90cm.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 128cm.
  • There is a slope with a very easy incline.

You are on Outside Access (Side (Staff) Entrance). Skip to the next section.

Outside Access (Side (Staff) Entrance)

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• Entrance View
  • This information is for the entrance located to the side of the building next to the DUSA The Union entrance.
  • This entrance gives access to the Enquiry Centre.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'Staff Only'.
  • There is step-free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) automatically (away from you).
  • There is a push pad/button to enter the main automatic doors.
  • The entry push pad or push button is 81cm from floor level.
  • The exit push pad or push button is 84cm from floor level.
  • The door(s) is/are single width.
  • The width of the door opening is 89cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • There is a slope with a very easy incline.

You are on Reception (Reception Desk). Skip to the next section.

Reception (Reception Desk)

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• Reception View
  • The reception point is located straight ahead as you enter.
  • The reception point is approximately 4m (4yd 1ft) from the main entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step-free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are windows, TVs, glazed screens or mirrors at/behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are moderate to good.
  • The height of the reception counter is 72cm.
  • There is sufficient space to write or sign documents on the counter.
  • There is a clear knee recess beneath the counter.
  • The counter is staffed.
  • Clipboards can be provided to anyone who is unable to use the desk.
  • There is a hearing assistance system at the reception point.
  • The type of system is a portable loop.
  • The hearing assistance system is signed.
  • Staff are not trained to use the hearing system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 30/03/2022.
  • The hearing loop was working at the time of testing.
  • There is no wayfinding signage available at/close to the reception.
  • The type of flooring in the reception area is carpet and vinyl.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • There are seats with armrests on both sides.
  • There is sufficient space for a wheelchair user to use the waiting area.

You are on Inside Access. Skip to the next section.

Inside Access

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• Access and Circulation View
  • There is step-free access throughout the building.
  • The type of flooring is carpet and vinyl.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • There is high colour contrast between the walls and floor.
  • The lighting levels are moderate to good.
• Signage View
  • Wayfinding signage is not provided.
• Safe Place(s) View
  • There is a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • The Enquiry Centre has private meeting rooms which are used as a place of safety.
• Audio View
  • This area does not play background music/sound.
  • There is a hearing assistance system.
  • The system is a portable loop.
  • The portable loop hearing system is located either at the interactive desk or at the reception desk as required.
  • Staff are not trained to use the hearing system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 30/03/2022.
  • The hearing loop was working at the time of testing.

You are on Counter (Interaction Desk). Skip to the next section.

Counter (Interaction Desk)

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• Counter View
  • The counter is located to the right as you enter.
  • The counter is approximately 2m (2yd 7in) from the main entrance.
  • The counter is clearly visible from the entrance.
  • There is step-free access to the counter.
  • There is a clear unobstructed route to the counter.
  • There are no windows, TVs, glazed screens or mirrors at/behind the counter which could adversely affect the ability of someone to lip read.
  • The counter is not placed in front of a background which is patterned.
  • The lighting levels at the counter are good.
  • The height of the counter is medium height (77cm - 109cm).
  • There is sufficient space to write or sign documents on the counter.
  • There is a lowered section of the counter.
  • The height of the lowered section at the counter is 80cm.
  • There is sufficient space to write or sign documents on the lowered section of the counter.
  • There is a clear knee recess beneath the low/lowered section of the counter.
  • The counter is not staffed.
  • There is not a bell to attract attention.
  • There is a hearing assistance system at the counter.
  • The type of system is a portable loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the hearing system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The type of flooring in this area is vinyl.
• Waiting Area View
  • There is a waiting area close to the counter.
  • Access to the waiting area is unobstructed.
  • There are seats with armrests on both sides.
  • There is sufficient space for a wheelchair user to use the waiting area.

You are on Accessible Toilet(s) (Room - Left Transfer). Skip to the next section.

Accessible Toilet(s) (Room - Left Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located to the left as you enter via the main entrance.
  • This accessible toilet is approximately 10m (10yd 2ft) from the main entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The contrast between the external door and wall is good.
  • The door opens outwards (automatically).
  • The door is push pad or push button activated.
  • The push pad or push button is 90cm from floor level.
  • The door is locked by a lever twist.
  • The width of the accessible toilet opening is 85cm.
  • The contrast between the internal door and wall is good.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is good.
• Toilet Features View
  • The dimensions of the accessible toilet are 157cm x 207cm (5ft 2in x 6ft 9in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 93cm (3ft 1in).
  • The transfer space is obstructed by a waste disposal bin.
  • There is a flush, however it is not on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is good.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the walls and floor is good.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • There is a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are general waste (with no lid) and pedal bin disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 134cm from the floor.
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is a shelf within the accessible toilet.
  • The shelf has the minimum dimensions of 12.5cm x 40cm.
  • The shelf is at a height of 127cm.
  • The shelf is located where it is reachable.
  • The toilet has a cistern.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet seat colour contrast is good.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 115cm (3ft 9in).
  • The contrast between the toilet roll holder and the wall is poor.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 73cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 93cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer requires hands to be inserted into the top.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 89cm (2ft 11in).
  • The contrast between the hand dryer and the wall is poor.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The shared toilet is located to the left as you enter via the main entrance.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 8m from the main entrance.
  • The colour contrast between the external toilet door(s) and wall(s) is good.
  • There is pictorial signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 85cm.
  • The wash basin(s) tap type is lever mixer.
  • Lighting levels are good.